Facilities Manager
Position Overview The Facility Manager is responsible for the day-to-day operation, maintenance, and management of the VWC Building in Richmond, Virginia. This is an onsite, full-time leadership role requiring hands-on technical expertise and strong organizational skills. The Facility Manager serves as the primary point of contact between the contracting firm and the VWC, ensuring the building and all its systems are maintained in first-class condition in compliance with local, State, and Federal regulations. This position is subject to approval by the VWC, which may elect to interview candidates prior to assignment. Key Responsibilities The Facility Manager will oversee and personally participate in a broad range of building operations and services, including: Operations & Maintenance: Lead the operation, maintenance, and inspection of all building systems, equipment, and fixtures — including HVAC, plumbing, electrical, fire safety/suppression, data center UPS systems, and miscellaneous building components such as roofing, flooring, ceiling tiles, and break room fixtures. Conduct at least one comprehensive annual building inspection and present findings to the VWC Procurement & Operations Supervisor, with timely corrective action on all noted deficiencies. Emergency & Service Response: Respond immediately to emergency calls involving threats to personnel or property (fire, flooding, power outages, gas leaks, major HVAC failures, etc.) and remain on-site until resolved, with a target resolution time of 24 hours. For non-emergency service disruptions, respond within 30 minutes of notification. Maintain on-call availability outside of normal business hours and ensure a qualified designee is on call at all times. Environmental & Safety Compliance: Address environmental concerns promptly, coordinate specialist testing when needed, and report findings to the VWC Procurement & Operations Supervisor. Ensure the facility remains in compliance with all applicable health, safety, and regulatory requirements. Custodial Oversight: Manage custodial operations conducted Monday through Friday from 4:30 p.m. to 8:30 p.m., ensuring Class A office building standards are consistently met and make-up work is scheduled as needed. Project Management: Oversee facility renovation and alteration projects including painting, wall coverings, HVAC upgrades, lighting and electrical systems, furniture reconfiguration, and carpet replacement. Assist VWC in preparing solicitations and specifications for facility-related procurements and serve as subject matter expert as requested. Administrative Duties: Develop and maintain management and operational plans within 10 days of contract award. Implement and manage a centralized, network-based work order system for tracking and reporting all work requests. Determine permit requirements for projects and coordinate the permit and inspection process. General Building Services: Oversee and perform or delegate services including door and glass maintenance, first aid supply management, interior and exterior lighting replacement (LED), spot painting and wall repairs, handyman maintenance, pest control, snow and ice removal, and parking lot and deck upkeep. Qualifications & Requirements The ideal candidate will have demonstrated knowledge and experience in the operation and maintenance of buildings substantially similar in size and complexity to the VWC Building, with particular emphasis on HVAC systems, VAV boxes, energy management systems, and related mechanical and electrical infrastructure. Specific requirements include: Journeyman license in either HVAC or Electrical Trades, as defined by the Commonwealth of Virginia Department of Professional and Occupational Regulation (required) Sufficient hands-on experience to independently diagnose and repair routine daily issues with HVAC, VAV boxes, energy management systems, and other building systems Proven experience managing facility operations in a commercial or Class A office environment Strong knowledge of local, State, and Federal building regulations and compliance requirements Experience with work order management systems Ability to respond to emergencies at any time, including non-business hours Strong communication and organizational skills; ability to coordinate with building staff, VWC leadership, vendors, and specialists Experience with project management for facility renovations and capital improvements is preferred Schedule & Availability This is a full-time, onsite position. The Facility Manager must be present during VWC's normal business hours. When absent from the facility for more than two consecutive business days, an equally qualified substitute must be arranged. A designated on-call person must be available during all non-business hours.
