RN ASC Manager PACU Everett

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Under minimal supervision, is responsible for the administration and supervision of personnel in assigned area (OR, Endoscopy/GI Lab, or POC/POH/PACU). This position is accountable to the Director, ASC (Ambulatory Surgical Centers) for coordination of all nursing care given and all related supporting services. Is a responsible resource for the allocation and completion of assigned functions in the daily operation of the ASC(s). Interprets Clinic and departmental philosophy, objectives, policy and procedures and facilitates effective communication with the ASC team to provide optimal patient experience. Primary Responsibilities: Department Management Oversees delivery of services in assigned area and actively works with all members of the department health care team to manage patient care Ensures quality and safety of care and smooth patient flow within department Collaborates with leadership and other business functions in enhancements to clinical care model and operational flow Maintains materials, adequate supplies and equipment in assigned area Maintains an environment of "survey readiness" in assigned area Staff Management Provides regular performance feedback and conducts performance appraisals. Monitors recertification, skill development and performance of the staff. Directs the work of staff, including supervision, hiring, and terminations; determines staffing needs and ensures efficient utilization of staff Participates in patient experience initiatives Along with ASC Educator, oversees and evaluates orientation program of personnel Communicates educational needs of personnel to Director, ASC and ASC Educator Provides education opportunities to increase knowledge of personnel Plans and participates in departmental staff meetings Policies and Procedures Develops clinical policy and procedures, and trains to them, in conjunction with ASC Educator. Assists with development of protocols and other related written resource materials appropriate to the needs of the nursing manager's areas of responsibility Communicates, monitors and enforces compliance with policy and procedures in accordance with Standard Occupational Classification (SOC). Works with ASC Director on any non-compliance issues Maintains current knowledge of the technological development in instrumentation and equipment Strategic Planning Meets regularly with leadership Assists in budget preparation and resolving variances Duties listed below are integrated into all job functions: All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing his or her job responsibilities and conducting themselves in a professional, courteous and respectful manner toward fellow employees, physicians and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner which promotes and supports the Core Values and Compact of The Everett Clinic Integrates Lean principles, practices and tools to improve operational efficiency, reduce costs and increase customer satisfaction Frequently must follow written and oral instructions as well as complete routine tasks independently Completes annual compliance training on HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signs Agreements Ensures confidentiality of patient information following HIPAA guidelines and policies Attends training to meet requirements of the job position and as needed or mandated by policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I and other state/federal regulations Has regular and predictable attendance Flexibility to cross-cover staffing needs among all three regional OCW ASC locations, as needed Performs other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associates degree or Bachelor's degree in Nursing Current RN License in State of Washington Current AHA- BLS and ACLS certification 2 years of nursing experience in specific assigned area (OR, Endoscopy/GI Lab or POH PACU) 2 years of leadership experience (lead, supervisor and above) in a clinical setting or demonstrated equivalent experience Knowledge of ADA, Fitness for Duty, FMLA policy, HIV counseling procedures & blood borne pathogen protocols, WISHA/OSHA mandated regulations, Personal protective equipment, Hazards materials, and Infection control procedures Knowledge and ability to teach and apply current theories, techniques and practice Utilizes effective communication skills in interpersonal relationships with patients, families, physicians, and other health care providers Demonstrates ability to carry out skills as outlined in nursing procedures for clinical areas worked including administration of prescribed medications & treatments in accordance with nursing standards and clinic policy Preferred Qualifications: Certified Nurse Operating Room (CNOR) CGRN (Certified Gastroenterology Registered Nurse) certification ASPAN Certification Demonstrated advanced level of achievement of performance standards according to AORN or ASPAN standards of practice Demonstrates effective/informative charting & written communication Skill in applying & modifying the principles, methods and techniques of professional nursing to provide on-going patient care Critical thinking skills, ability to interpret, adapt and apply guidelines and procedures Demonstrated proficiency in using Word, Outlook and limited expertise in Excel Demonstrates ability to perform self-evaluation, taking responsibility for own professional growth and development Demonstrates accountability/responsibility for own actions and decisions Demonstrates ability to function effectively in emergency situations Demonstrates an ability to communicate (verbal & written) and maintain good relationships with medical staff, management, customers, & other departments Physical Demands: Must be able to frequently stand and walk from place to place for long periods of time with intermittent breaks Must be able to run during an emergency Must be able to frequently use hands and fingers to handle, grasp or feel objects, tools, controls and medical or office equipment Must be able to frequently repeat the same movements Must be able to make quick, precise adjustments to machine controls and move arms and legs quickly Must be able to speak clearly so listeners can understand and be able to understand the speech of another person Must be able to hear sounds and recognize the difference between them Must have a level of visual acuity to be able to see details of objects from near and far and see differences between colors, shades and brightness and determine the distance between objects May have periods of prolonged sitting in connection with telephone or computer usage Must able to use muscles to lift, push, pull or carry heavy objects Occasionally may be required to lift up to 50 pounds and carry up to 24 pounds Must be able to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle or reach out Must be able to move two or more limbs together while remaining in place Must be able to coordinate the movements of several parts of the body, such as arms and legs, while the body is moving Must be able to demonstrate proper body mechanics to support physical activity for long periods without getting tired or out of breath Must be able to keep or regain the body's balance or stay upright when in an unstable position Mental Demands: While performing the duties of this job, employees are regularly required to use written and oral communication skills Read and interpret data, information and documents Analyze and solve non-routine and complex office administrative problems May use math and mathematical reasoning; observe and interpret situations Learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks Work under intensive deadlines with frequent interruptions Interact with managers, staff, customers, patients, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Per Diem Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Financial Advocates are patient facing. This position generates revenue by handling high volumes of patient calls and providing telephonic customer service with basic knowledge of all areas of Revenue Cycle. Primary Responsibilities: Provide support with billing, patient payments, patient inquires Processing assistance applications Helping get insurance coverage and resolving patient issues Help patients apply for Medicaid and special Medicaid programs. The team processed over 700 Medicaid applications last month, 755 financial assistance applications and collected approx. $127,000 You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1 years of experience accurately entering, updating, and maintaining data across multiple systems ensuring attention to detail 1 years of professional experience in administrative support, customer service, healthcare operations, or related support roles Ability to work shift schedules during our normal business hours of 7:30am - 5pm Ability to work occasional overtime, weekends or holidays as needed Must be 18 years of age OR older Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Medical Assistant

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Medical Assistant (MA) is responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care. The MA assists the clinician with minor medical and surgical procedures; performs a broad spectrum of clerical and administrative duties related to the delivery of patient care assistance. This position is located at: 6340 Barnes Rd Colorado Springs CO Primary Responsibilities: Consistently exhibit behavior and communication skills that demonstrate the company's commitment to superior customer service, including quality care and concern with internal and external customers Use, protect, and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Anticipate the clinician's needs and carries out orders Check for patients' arrival status and escorts patients from waiting area to exam rooms. Escorts patients to ancillary services as needed Obtain, record, and report vital signs and other pertinent patient information to RN, LVN, or clinician Perform various medical procedures and medication administration as appropriate for their certification Perform phlebotomy, process lab specimens, and maintain lab specimen logs as appropriate Assist clinician with procedures as requested Ensure proper documentation of all procedures Maintain and clean exam and treatment areas, specimen processing areas, and medical equipment Complete or assist with the completion of appropriate forms, tracking, transport, etc. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School diploma or GED Completion of a Medical Assistant program, or relevant experience BLS certification or willing to obtain within 30 days of hire Preferred Qualifications: 1 years of experience in an ambulatory care setting as a Medical Assistant/EMT Pediatric experience Electronic medical records (EMR) experience Experience in primary care, internal medicine or specialty care such as pediatrics, pain management, cardiology, urology, orthopedics, oncology, senior care, OBGYN, urgent care Bilingual English and Spanish Willing to travel to various OptumCare CO clinic locations as needed Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.00 - $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

OB/GYN Physician - Pediatric & Adolescent Gynecologist - Yorktown, NY

Optum NY, (formerly Optum Tri-State NY) is seeking a Pediatric & Adolescent Gynecologist to join our team in Yorktown Heights, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Position Highlights: Split time between two outpatient locations in Yorktown Heights and Poughkeepsie Maintain a Pediatric & Adolescent Gynecology practice with one other physician Collegial group practice with a large referral base Excellent support staff and dedicated practice management systems in place that allows you to practice at the top of your license Sub-specialty training preferred but not required State of the art Epic EMR system Research opportunity available if desired Commitment to quality care in a patient centered, provider-led, team-based environment What makes an Optum organization different? Quadruple Aim: Improving Patient Satisfaction; Lowering Costs; Delivery High-Quality Outcomes; Increasing Provider Satisfaction and Well-Being Clinicians are supported to practice at the peak of their license Clinician-centric and clinician focused, with shared EMR across businesses to support coordinated care The culture is one of clinical innovation and transformation Affiliations with prestigious organizations We are influencing change on a national scale while still maintaining the culture and community of our local care organizations Compensation & Benefits Highlights: Competitive compensation model with built in guarantees during first 1-2 years, quality incentives and growth earning potential Financial stability and support of a Fortune 5 Company Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock) Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CME and malpractice coverage Robust clinician learning and development programs The Optum Story in the Tri-State Region: Optum Tri-State was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond - and features 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum Tri-State can provide patient-focused medical care to the entire family. This dynamic position would afford you the opportunity to join a regional, inter-disciplinary care team of over 2,100 providers who serve nearly 2 million patients. Our doctors and clinicians have access to the latest medical information and technology, which lets them spend more time with patients, provide better care and realize better outcomes. With Optum, we've found that putting clinicians at the center of care is the best way to improve lives. Our physician-led organizations are some of the most dynamic and progressive health care organizations in the world. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Learn more at http://www.workatoptum.com/provider Required Qualifications: Able to Obtain Unrestricted licensure in the state of New York or has New York application in process Able to Obtain BE/BC Obstetrics and Gynecology Able to Obtain Completion of subspecialty training in pediatric and adolescent gynecology and minimally invasive surgery in children. Able to Obtain Active and unrestricted DEA License or ability to obtain prior to start Would you thrive with Optum? Do you practice evidence-based medicine? Are you seeking a practice focused on patient-centered quality care, not volume? Are you a team player - comfortable delegating and empowering teams? Are you constantly seeking better ways to do things? Do you want to be part of something better? New York Residents Only : The salary range for New York residents is $318,275.00 to $472,626.00 per year. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Together, we're making health care work better for everyone. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO Red

Clinical Therapist (LCSW, LMFT, or LPC)

Urban Counseling Collective | Part of Optum Hybrid or Remote Urban Counseling Collective, part of the Optum family of businesses, is seeking a Licensed Clinical Therapist to join our team in Beaverton, Oregon. As a member of the Optum Behavioral Care team, you will be an integral part of our vision to make healthcare better for everyone. Urban Counseling Collective of Oregon , founded in 2018, is a multidisciplinary mental health practice dedicated to delivering high-quality, compassionate care. Our experienced clinicians build meaningful, long-term relationships that support each client's journey. We provide personalized, goal-focused treatment tailored to individual needs, with an emphasis on professionalism, trust, and collaboration. We strive to create a safe, respectful environment where clients feel supported from the start. As a Licensed Clinical Therapist , you will provide evidence-based treatment for a broad range of mental health conditions, reflecting the needs of a diverse patient population. We offer flexible solutions designed to support both clinicians and the communities they serve. Our organization provides the infrastructure and support that enables therapists to focus on delivering quality patient care. This Role Is Ideal For Clinicians Who: Are comfortable providing care both in person and via telehealth within an integrated setting serving patients with behavioral health needs Thrive in a fast-paced, team-oriented environment and remain organized while managing a focused caseload Value autonomy and flexibility in setting a weekly schedule and choosing a work setting (in person, hybrid, or telecommute) while meeting client needs and productivity standards Are interested in contributing to a mission-driven organization focused on high-quality client care Appreciate comprehensive administrative support, including credentialing and business operations Seeking professional development opportunities and participation in consultation and supervision groups Can effectively deliver evidence-based psychotherapeutic interventions to outpatient clients (individuals, couples, and families) with varying levels of readiness for change Why Optum Behavioral Care At Optum Behavioral Care, we prioritize clinician well-being, career growth, and innovation in care delivery. We offer a comprehensive benefits and rewards package that may include: Competitive salary Flexible work models and paid time off Medical, dental, vision, and behavioral health benefits 401(k) with company match Family support and wellness resources Tuition reimbursement and dedicated learning time CE/CEU and licensure renewal reimbursement Career development opportunities within a growing organization What You'll Do Screen and assess patients for common mental health and substance use disorders Provide treatment using evidence-based approaches, including cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and other modalities Track treatment response and monitor patients for changes in symptoms or complications Maintain accurate and up-to-date electronic medical records and clinical documentation in compliance with regulatory requirements Required Qualifications: Master's degree in psychology, social work, or a related counseling field Clear, active and unrestricted license (LCSW, LMFT, or LPC) in the state of Oregon Preferred Qualifications: 2 years of professional experience post master's degree providing behavioral health services Experience providing direct psychotherapy services to individuals and families Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs) Ability to work both independently and collaboratively with equal effectiveness Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together. Pay Range: $69,100 - $103,800 annual total cash target pay Annual total cash compensation for this role assumes full time employment and generally follows the range above, includes earnings from hourly pay (25/hr) and incentive pay and is based on several factors including but not limited to local labor markets and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your pay, we offer benefits such as, a comprehensive benefits package, recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Care Coordinator greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The receptionist receives cash payments from patients, issues receipts and posts cash payment data. Schedule: Monday-Friday, 8-hour shifts between the hours of 7am-5pm MST. Supervisor will determine the schedule upon hire. Location: 4500 E. 9th Ave. Suite 320, Denver, CO. May need to travel to other clinics for support, depending on business need. Department: Family Medicine Primary Responsibilities: Greets patients as they arrive and manages wait time Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents Collects co-payments, co-insurance, and deductibles and issues receipts Manages cashier box and daily deposits according to company policies Processes walk-in patients and visitors Answers phones and schedules appointments Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed Manages medical records (maintains, files/scans, prepares for schedule) Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc. Establish and maintain effective working relationships with patients, employees, and the public Performs all other related duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1 years face-to-face and/or telephonic customer service experience Intermediate level of proficiency in Microsoft Office applications Preferred Qualifications: 1 years of experience with electronic health records 1 years of related healthcare experience, including scheduling 1 years of experience handling and triaging of telephone calls and a multi-system phone line Knowledge of medical terminology Ability to handle cash and to count money Soft Skills: Ability to work independently and as a team, and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

OB/GYN Physician - Pediatric & Adolescent Gynecologist - Yorktown, NY

Optum NY, (formerly Optum Tri-State NY) is seeking a Pediatric & Adolescent Gynecologist to join our team in Yorktown Heights, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Position Highlights: Split time between two outpatient locations in Yorktown Heights and Poughkeepsie Maintain a Pediatric & Adolescent Gynecology practice with one other physician Collegial group practice with a large referral base Excellent support staff and dedicated practice management systems in place that allows you to practice at the top of your license Sub-specialty training preferred but not required State of the art Epic EMR system Research opportunity available if desired Commitment to quality care in a patient centered, provider-led, team-based environment What makes an Optum organization different? Quadruple Aim: Improving Patient Satisfaction; Lowering Costs; Delivery High-Quality Outcomes; Increasing Provider Satisfaction and Well-Being Clinicians are supported to practice at the peak of their license Clinician-centric and clinician focused, with shared EMR across businesses to support coordinated care The culture is one of clinical innovation and transformation Affiliations with prestigious organizations We are influencing change on a national scale while still maintaining the culture and community of our local care organizations Compensation & Benefits Highlights: Competitive compensation model with built in guarantees during first 1-2 years, quality incentives and growth earning potential Financial stability and support of a Fortune 5 Company Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock) Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CME and malpractice coverage Robust clinician learning and development programs The Optum Story in the Tri-State Region: Optum Tri-State was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond - and features 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum Tri-State can provide patient-focused medical care to the entire family. This dynamic position would afford you the opportunity to join a regional, inter-disciplinary care team of over 2,100 providers who serve nearly 2 million patients. Our doctors and clinicians have access to the latest medical information and technology, which lets them spend more time with patients, provide better care and realize better outcomes. With Optum, we've found that putting clinicians at the center of care is the best way to improve lives. Our physician-led organizations are some of the most dynamic and progressive health care organizations in the world. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Learn more at http://www.workatoptum.com/provider Required Qualifications: Able to Obtain Unrestricted licensure in the state of New York or has New York application in process Able to Obtain BE/BC Obstetrics and Gynecology Able to Obtain Completion of subspecialty training in pediatric and adolescent gynecology and minimally invasive surgery in children. Able to Obtain Active and unrestricted DEA License or ability to obtain prior to start Would you thrive with Optum? Do you practice evidence-based medicine? Are you seeking a practice focused on patient-centered quality care, not volume? Are you a team player - comfortable delegating and empowering teams? Are you constantly seeking better ways to do things? Do you want to be part of something better? New York Residents Only : The salary range for New York residents is $318,275.00 to $472,626.00 per year. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Together, we're making health care work better for everyone. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO Red

Registration Representative

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment. Our office is located at 175 Fore River Parkway, Portland, ME 04102. Primary Responsibilities: Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Gathers necessary clinical information and processes referrals and pre-authorizes according to insurance plan requirements Verifies insurance coverage, benefits and creates price estimates, reverifications as needed Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations Identifies outstanding balances from patient's previous visits and attempts to collect any amount due Training new staff utilizing training checklists Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units Q&A day to day support Registration quality checks Census Audit You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 3 years of customer service experience such as hospital, office setting, customer service setting, or phone support Ability to work onsite at 175 Fore River Parkway, Portland, ME 04102 Ability to work from 7:00pm - 7:00am Sunday, Monday & Tuesday, 7:00pm - 1:00am on Wednesday Ability to occasionally work weekends and on-call, per business need Flu vaccination is an essential job function of this role. Candidates located in states that mandate Flu vaccination doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Must be 18 years of age OR older Preferred Qualifications: 1 years of experience as a medical receptionist Experience with Microsoft Office products Working knowledge of medical terminology Understanding of insurance policies and procedures Ability to perform basic mathematics for financial payments Experience in requesting and processing financial payments Experience in insurance reimbursement and financial verification Experience in a Hospital Patient Registration Department, Physician office or any medical setting Soft Skills: Strong interpersonal, communication and customer service skills Physical and Work Environment: Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Patient Access Representative Associate

Join Us at our Virtual Job Fair to learn more about this position! Wednesday, October 14th | 12pm - 2pm CDT Register here: https://uhg.hr/RSVP-patientaccess-event $1,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Access Representative Associate is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into an electronic medical record. Location: 800 E 28 th St, Minneapolis, MN 55407 Primary Responsibilities: Greets and welcomes patient in person Collects demographic and insurance information Checks in and interviews patients to complete appropriate paperwork Directs patient to their appointment or procedure May assist in scheduling add-on appointments Documents, any issues and resolutions in electronic medical record Resolve claim issues or registration errors on patient accounts Uses resources, tools and procedures to complete registration for accounts and in assigned work queues Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations Obtains cost information and explains information to patient if necessary Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed Screening and approving patients for financial assistance programs Assists and counsel's patient with application process for available financial assistance programs Provides technical or functional direction for employees Assist patients in completion of request for information forms and submits to appropriate department Obtains signatures from patients as needed May gather medical record information from all departments for collection Provide customer service for inbound and outbound telephone calls May mentor other staff as needed Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 6 months of customer service experience in a healthcare, retail, food service, bank/office settings, call center, or other settings that engages with customers, etc. Intermediate level of proficiency with Microsoft Office products Ability to work from 5:00am - 1:30pm on the following days Week 1 Schedule: Sun: 7:00a-3:30p Mon: 5:00a-1:30p Wed-Fri: 5:00a-1:30p Week 2 Schedule: Mon-Tue: 5:00a-1:30p Wed-Thu: 5:00a-1:30p Sat: 7:00a-3:30p Must be 18 years of age OR older Preferred Qualifications: Revenue Cycle experience General office experience Epic experience Physical Demands: Consistent walking, standing, bending, turning, etc. Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

OB/GYN Physician - Pediatric & Adolescent Gynecologist - Yorktown, NY

Optum NY, (formerly Optum Tri-State NY) is seeking a Pediatric & Adolescent Gynecologist to join our team in Yorktown Heights, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Position Highlights: Split time between two outpatient locations in Yorktown Heights and Poughkeepsie Maintain a Pediatric & Adolescent Gynecology practice with one other physician Collegial group practice with a large referral base Excellent support staff and dedicated practice management systems in place that allows you to practice at the top of your license Sub-specialty training preferred but not required State of the art Epic EMR system Research opportunity available if desired Commitment to quality care in a patient centered, provider-led, team-based environment What makes an Optum organization different? Quadruple Aim: Improving Patient Satisfaction; Lowering Costs; Delivery High-Quality Outcomes; Increasing Provider Satisfaction and Well-Being Clinicians are supported to practice at the peak of their license Clinician-centric and clinician focused, with shared EMR across businesses to support coordinated care The culture is one of clinical innovation and transformation Affiliations with prestigious organizations We are influencing change on a national scale while still maintaining the culture and community of our local care organizations Compensation & Benefits Highlights: Competitive compensation model with built in guarantees during first 1-2 years, quality incentives and growth earning potential Financial stability and support of a Fortune 5 Company Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock) Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CME and malpractice coverage Robust clinician learning and development programs The Optum Story in the Tri-State Region: Optum Tri-State was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond - and features 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum Tri-State can provide patient-focused medical care to the entire family. This dynamic position would afford you the opportunity to join a regional, inter-disciplinary care team of over 2,100 providers who serve nearly 2 million patients. Our doctors and clinicians have access to the latest medical information and technology, which lets them spend more time with patients, provide better care and realize better outcomes. With Optum, we've found that putting clinicians at the center of care is the best way to improve lives. Our physician-led organizations are some of the most dynamic and progressive health care organizations in the world. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Learn more at http://www.workatoptum.com/provider Required Qualifications: Able to Obtain Unrestricted licensure in the state of New York or has New York application in process Able to Obtain BE/BC Obstetrics and Gynecology Able to Obtain Completion of subspecialty training in pediatric and adolescent gynecology and minimally invasive surgery in children. Able to Obtain Active and unrestricted DEA License or ability to obtain prior to start Would you thrive with Optum? Do you practice evidence-based medicine? Are you seeking a practice focused on patient-centered quality care, not volume? Are you a team player - comfortable delegating and empowering teams? Are you constantly seeking better ways to do things? Do you want to be part of something better? New York Residents Only : The salary range for New York residents is $318,275.00 to $472,626.00 per year. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Together, we're making health care work better for everyone. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO Red

Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Care Coordinator greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The receptionist receives cash payments from patients, issues receipts and posts cash payment data. Schedule: Monday - Friday, 7:30AM - 5:30PM. Supervisor will determine schedule. Location: 2610 Tenderfoot, Colorado Springs, CO Primary Responsibilities: Greets patients as they arrive and manages wait time Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents Collects co-payments, co-insurance, and deductibles and issues receipts Manages cashier box and daily deposits according to company policies Leading other members of the team Processes walk-in patients and visitors Answers phones and schedules appointments Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed Manages medical records (maintains, files/scans, prepares for schedule) Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc Establish and maintain effective working relationships with patients, employees, and the public Demonstrates great depth of knowledge/skills in own function Sometimes acts as a technical resource to others in own function Proactively identifies solutions to non-standard requests Solves moderately complex problems on own Works with team to solve complex problems Plans, prioritizes, organizes and completes work to meet established objectives May coordinate work of other team members Performs all other related duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 2 years of customer service experience with strong communication both in person and via phone 2 years of experience in a medical office environment Intermediate level of proficiency in Microsoft Office applications Preferred Qualifications: 1 year of experience with electronic health records 1 years of leadership experience 1 year of related healthcare experience, including scheduling experience 1 year of experience handling and triaging of telephone calls and a multi-system phone line Knowledge of medical terminology Ability to handle cash and to count money at high volumes including mathematical computations Soft Skills: Ability to work independently and as a team, and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Senior Behavioral Health Care Advocate - Remote - CA

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together. Due to our ongoing business relationship with the County of San Diego, Optum Behavioral Solutions has an immediate need for a CA licensed Senior Care Advocate. As a Senior Care Advocate you will focus on authorizations for psychiatric and chemical dependency patients and supporting the larger Utilization Management (UM) team with data entry and questions. There are multiple clinical sub teams within UM, that work collaboratively to ensure business needs are met: Inpatient, Crisis Residential, Outpatient, Long Term Care (LTC), and Substance Use Disorder (SUD). This is primarily an administrative position with no patient contact. This position is part of a bargaining unit. This telecommute position requires working a schedule of Monday-Friday, 8:30am - 5:00pm Pacific Time. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Acquire and maintain access to the County of San Diego's electronic health record (EHR) and/or other electronic databases Based on documentation, determining appropriate levels of patient care Obtaining information from providers on authorization requests for treatment Determining if documentation meets medical necessity requirements for payment through Medicaid or the County of San Diego Managing mental health and/or SUD cases throughout the treatment episode Administering benefits and reviewing treatment documentation Coordinating benefits and transitions between various areas of care Identifying ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas Data entry of clinical documentation submitted into the County's Electronic Health Record or Designated Database Assist other teammates and/or other sub teams within Utilization Management as needed with questions, data entry, guidance, and support Monitor and oversee sub team workload and arrange coverage as needed and/or cover as needed Support implementation of any new requirements and current policies, procedures, and processes or assist in updating current processes and creation of new processes Assist leadership with projects, running reports and updates as needed Attend weekly leadership meetings Take initiative to assist other team members with their workloads and support the team Assist Supervisor with various tasks for business needs and serve as liaison with other departments Assist in interviewing, onboarding and training of new hires Ensure all work products are covered and turnaround times met for the sub team and/or the larger Utilization Management team Assist with problem resolution as needed Participate in Quality Assurance activities as needed and delegated Provide feedback to Manager or Supervisor on opportunities for improvement of the department or operations Knowledge of outcome focused clinical models and interventions in mental health and SUD Strong written and verbal communication and customer services skills Ability to work autonomously May serve as back up to other Senior Care Advocates across the larger team Serve as key point of contact for external stakeholders, providers and County staff as needed Support Access and Crisis Line as needed Model positive, professional and solution-oriented attitude Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Licensed, Master's Degreed Clinician in Psychology, Social Work, Counseling, or Marriage / Family Counseling, a Licensed Ph.D., or an RN with experience in behavioral health Licenses must be independent, active and unrestricted in the State of California 2 years of experience in mental health / behavior health environment 1 years of Leadership, Subject Matter Expert or Team Lead experience Intermediate level of computer proficiency (including MS Word/Excel/Office) and must be able to type and talk at the same time in addition to navigating a Windows environment Preferred Qualifications: Electronic Health Record experience Experience in a managed care setting Dual diagnosis experience with mental health and substance use treatment Medi-Cal system experience Experience working in an environment that requires coordination of benefits and utilization of multiple resources for patients Experience in telephonic roles Experience in Utilization Management Experience with high risk psychiatric or SUD patients working in community settings such as psychiatric inpatient, LTC, or SUD treatment Proven solid data entry and presentation skills *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives. UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.