Shelter Superintendent
Pay Range: $37.66 - $48.95 /hr. | $ 78,326- $ 101,824annual compensation Job Posting Closing on: Monday, February 2, 2026 Workdays & Hours: Monday – Friday 7:30 am - 4:30 pm after-hours & weekends as needed (emergencies/special events). Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Code Compliance Superintendent (Shelter Manager) position is available with the City of Fort Worth Code Compliance Department – Animal Care & Control Division. Fort Worth operates one of the most progressive municipal animal welfare programs in the country, supported by engaged City leadership, community stakeholders, rescue partners, and national animal welfare agencies. Fort Worth Animal Care & Control has transformed shelter operations over the past decade, increasing the live release rate from ~30% in 2010 to over 90% in recent years, while expanding lifesaving programs including managed intake, foster and rescue partnerships, neighborhood-based outreach, and public safety initiatives. The division operates multiple full-service shelters, including a state-of-the-art facility in North Fort Worth opened in 2021, and is continuing to expand service delivery through innovation, data-driven decision making, and strategic community engagement. Minimum Qualifications: Bachelor’s degree in Animal Science, Public Administration, Business Administration, or a related field Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Five (5) years of professional experience in Animal Services, Code Compliance, Shelter Operations, or a related field, with at least two (2) years in a supervisory or administrative leadership role Valid Texas Driver’s License Possession or the ability to obtain Animal Control Officer Basic Certification through the Texas Department of State Health Services Preferred Qualifications: Experience managing operations in a high-volume animal shelter, humane organization, or veterinary hospital setting Leadership experience in a fast-paced, community-facing service environment Experience with progressive animal welfare programming, managed intake strategies, and field-shelter coordination Demonstrated success in staff development, operational accountability, and cross-functional team leadership The Code Compliance Superintendent – Animal Shelter Management job responsibilities include: Lead, mentor, and evaluate a multidisciplinary shelter team including veterinary staff, animal care technicians, customer service representatives, and volunteers. Oversee daily shelter operations with a strong focus on animal welfare, public safety, operational efficiency, and positive community engagement. Partner closely with volunteer and rescue leadership to expand placement opportunities and community support pathways. Serve as a visible leader and spokesperson, maintaining strong community relationships and responding to public inquiries, emerging animal welfare issues, and operational concerns. Develop and implement data-driven operational strategies, ensuring compliance with state laws, city policies, and established industry standards. Contribute to short- and long-term strategic planning, including program development, facility operations, emergency response planning, and performance metrics. Review, draft, and present reports, recommendations, and operational updates to the Assistant Director and City leadership. Ensure a culture of professional accountability, compassionate care, and high-quality customer experience at all times. Working Conditions and Physical Demands Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting and intense noises. Light Work – Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work.
