Per Diem Patient Access Representative

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Access Representative welcomes, greets, interviews patients and/or representatives in person or over the telephone to ensure their initial experience with the hospital is exceptional. The Patient Access Representative will also obtain the required demographic and insurance information to ensure proper billing/reimbursement to the hospital. Secure requires signatures from patients and/or representatives to protect hospital's interests. Provides excellent patient experience for guests with a high level of professionalism. This position is per diem. Employees are required to work our normal business hours with the potential to cover all shifts within a 24-hour day as needed. It may be necessary, given business need, to work occasionally overtime or weekends. Our office is located at Fox Hospital, 43 Pearl St W, Sidney, NY 13838 We offer 4-6 weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment. Primary Responsibilities: Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information Gathers necessary clinical information and processes referrals, pre-certification, pre-determination, and pre-authorizes according to insurance plan requirements Verifies insurance coverage, benefits, and creates price estimates, reverifications as needed Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations Identifies outstanding balances from patient's previous visits and attempts to collect any amount due Responsible for collecting data directly from patients and referring to provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner Generates, reviews, and analyzes patient data reports and follows up on issues and inconsistencies as necessary Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1 years of customer service experience Ability to work per-diem hours (generally 8-16 hours per week) with the potential to cover all shifts within a 24-hour day. It may be necessary, given the business need, to work occasionally overtime or weekends Must be 18 years of age OR older Access to reliable transportation & valid US driver's license Preferred Qualifications: 1 years of experience in scheduling and authorizations Healthcare experience and clinical knowledge Ability to work night and weekend hours Soft Skills: Ability to engage and effectively communicate with individuals and groups of adults at all levels within the organization Ability to build rapport quickly, develop trust, sustain working relationships, and represent CRH positively in internal and external meetings Strong time-management and organizational skills Effective communication skills and interpersonal skills Basic keyboarding skills Strong interpersonal, communication and customer service skills Physical and Work Environment: Standing for long periods of time (10 hours) while using a workstation on wheels and phone/headset Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

OB/GYN Physician, Laborist/Hospitalist - Optum, Crystal Run - Newburgh, NY

Crystal Run Health, part of the Optum family of businesses, is seeking a dedicated, patient center, full-time, OBGYN Physician to join our team in the New York Suburbs. Optum is a physician-led, patient-centered, team-based care organization that is changing the way clinicians work and live. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Position Highlights: Independent practice with strong hospital affiliation offering comprehensive OBGYN services Full support team to enhance patient care and streamline clinical workflows Collaborative, team-based care environment led by physicians Emphasis on quality care, patient education, and long-term health outcomes Engage in patient assessments, care planning, gap identification, and personalized care education Empower patients to take charge of their health journey Call Schedule: One weekday call shift per week and one weekend call shift per month (subject to change based on business need) Mentorship & Growth : Work alongside an experienced provider offering direct supervision and mentorship-ideal for early-career physicians. PGY-3 residents are eligible for a paid mentorship opportunity. All surgical operations will be accompanied by an experienced physician, ensuring support and collaboration in every procedure Location Highlights: Desirable location just outside New York City-close enough for convenience, far enough to avoid the congestion Enjoy easy, stress-free parking and a scenic environment surrounded by beautiful nature A perfect balance of professional opportunity and quality of life Primary Responsibilities: Deliver comprehensive women's health services including office visits, deliveries, and surgical procedures Perform a full range of GYN procedures, including minimally invasive and robotic-assisted surgeries Collaborate with specialists in GYN-Oncology, Perinatology, and NICU for integrated care Compensation & Benefits: Guaranteed, competitive salary with annual increases and bonus potential Relocation bonus and retention bonus available Backed by the financial strength of a Fortune 5 company Robust retirement plans including employer contributions and Employee Stock Purchase Plan (ESPP) Opportunities for physician partnership and performance incentives Comprehensive benefits package: medical, dental, vision, CME, malpractice, STD/LTD Access to extensive clinician learning and development programs Ready to make a meaningful impact in women's health while enjoying a fulfilling lifestyle? Apply today and join a team that values your expertise, supports your growth, and puts patients first. What makes an Optum Career different? As the largest employer of Physicians in the country, we have a best-in-class employee experience and enable you to practice at the top of your license. We believe that better care for clinicians equates to better care for patients and provide resources and support necessary for clinician well-being. We are influencing change on a national scale while still maintaining the culture and community of our local care organizations . We grow talent from within. No matter where you want to go- geographically or professionally- you can do it here as a part of Optum. Learn more at http://www.workatoptum.com/provider Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Together, we're making health care work better for everyone. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Unrestricted licensure in the state of New York or has New York application in process Board Certification or board eligibility in OB/GYN Active and unrestricted DEA License or ability to obtain prior to start Would you thrive with Optum? Do you practice evidence-based medicine? Are you seeking a practice focused on patient-centered quality care, not volume? Are you a team player - comfortable delegating and empowering teams? Are you constantly seeking better ways to do things? Do you want to be part of something better? Compensation for this specialty generally ranges from $278,500 - $484,500. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Phlebotomist Per Diem

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Under general supervision, the Phlebotomist Per Diem will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Phlebotomist Per Diem will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care. Schedule: Office is open seven days a week, 365 days a year. Minimum of one day per week, not to exceed 960 hours per year. Monday through Sunday, between 7:00 a.m. and 7:00 p.m. PST. Final schedule will be determined by the manager upon hire. Location: 904 7TH Ave., Seattle, WA 98104 (laboratory) This is the main office; you will be required to travel 100% of the time to the other Optum Draw Satellites Primary Responsibilities: Venipuncture and specimen collection: Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly Maintain a clean, safe, and efficient work environment Process and prepare specimens for testing and transport Troubleshoot and resolve issues related to specimen collection, testing, and equipment Give proper patient collection instructions (i.e. urine collection, stool collection, etc.) Instruct patients in post-phlebotomy care Properly dispose of bio-hazardous and sharps materials Obtain specimens for microbiology testing Perform electrocardiograms (EKGs) and other miscellaneous services Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies Always follow the venipuncture standard of work (SOW) Always follow the processing standard of work (SOW) including positive identification of all patient specimens Perform waived and moderate complexity laboratory testing: Performs both waived and moderate complexity laboratory testing, including microscopy Maintain accurate records of patient information, test results, and laboratory procedures Perform quality control and calibration procedures to ensure the accuracy and reliability of test results Participate in quality assurance and quality control activities including proficiency testing Always follow the resulting standard of work (SOW) Always follow the processing standard of work (SOW) Participate in competency assessment Follow The Optum Clinic lab procedures and guidelines Follow the Calling Critical Value policy Customer Experience: Interact with patients and healthcare providers in a professional and compassionate manner While registering patients, always follow the reception standard of work (SOW) Problem solve efficiently and promptly Locate missing lab orders and specimens Competent and efficient phone skills Duties integrated into all job functions: All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of The Everett Clinic Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and TEC policies Attends training to meet job position requirements and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations Have regular and predictable attendance Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitioner Completion of a Phlebotomy Certificate program through an accredited school BLS (AHA) certification is required or obtained within the first 30 days of employment 1 years of experience in excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others and as well within the team environment 1 years of computer proficiency experience with Microsoft Office and demonstrates solid computer skills Ability to have reliable transportation and travel 100% of the time to the other draw locations within Optum Optum- Madison 904 7 th Ave, (Second Floor Laboratory) Seattle WA 98104 -Main Office Optum-Ballard 1448 NW Market St., Ste. 200, Seattle, WA 9810 Optum-Northgate Plaza 9709 3rd Ave. NE, Seattle, WA 98115 Ability to work one day per week not to exceed 960 hours per year Able to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required Ability to abide by the code of conduct per Optum/UHG Preferred Qualifications: 2 years of blood draw experience 2 years of blood draw experience, Knowledge of laboratory information systems and electronic medical record Documented training program to include all elements of CLIA regulation 42CFR493.1423 Experience performing EKG's and accurately determine acceptable readings Knowledge of medical terminology, anatomy and physiology Knowledge of laboratory information systems and electronic medical record Demonstrated solid organizational and time management skills Proven ability to maintain a clean, safe, and efficient work environment Proven ability to troubleshoot and resolve issues related to specimen collection, testing, and equipment Proven ability to work with a diverse patient population, including infants, children, adults, and geriatric patients Thorough understanding of phlebotomy techniques, procedures, and safety protocols Knowledge of common safety hazards and precautions to establish a safe work environment Knowledge of waived laboratory testing, including sample preparation and analysis, quality control, and troubleshooting Familiarity with EKG procedures and acceptable results Demonstrated attention to detail and accuracy Understanding of HIPAA regulations and compliance standards Soft Skills: Ability to work independently and maintain good judgment and accountability Ability to acclimate working on a small or large team Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Physical and Mental Demands: Employees must meet the physical and mental demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Physical Demands: Must be able to frequently stand and walk from place to place for long periods with intermittent breaks Must be able to run during an emergency Must be able to frequently use hands and fingers to handle, grasp or feel objects, tools, controls, and medical or office equipment Must be able to repeat the same movements frequently Must be able to make quick, precise adjustments to machine controls and move arms and legs quickly Must speak clearly so listeners can understand and be able to understand the speech of another person Must be able to hear sounds and recognize the difference between them Must have a level of visual acuity to see details of objects from near and far, see differences between colors, shades, and brightness, and determine the distance between objects. May have periods of prolonged sitting in connection with telephone or computer usage Must be able to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting 50 pounds and carrying up to 24 pounds may be required Must be able to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle, or reach out Must be able to move two or more limbs together while remaining in place Must be able to coordinate the movements of several body parts, such as arms and legs, while the body is moving Must demonstrate proper body mechanics to support physical activity for long periods without getting tired or out of breath Must be able to keep or regain the body's balance or stay upright when in an unstable position Typical Working Conditions: The work environmental characteristics described here represent those employee encounters while performing the job's essential functions Can have frequent exposure to communicable/infectious diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinical environment. Interaction with others is busy, constant, and occasionally interruptive. Typical office conditions and noise levels are usually quiet. Work may be demanding at times. It may require the ability to work irregular hours Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Medical Assistant

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Medical Assistant (MA) is responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care. The MA assists the clinician with minor medical and surgical procedures; performs a broad spectrum of clerical and administrative duties related to the delivery of patient care assistance. This position is located at: 6340 Barnes Rd Colorado Springs CO Primary Responsibilities: Consistently exhibit behavior and communication skills that demonstrate the company's commitment to superior customer service, including quality care and concern with internal and external customers Use, protect, and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Anticipate the clinician's needs and carries out orders Check for patients' arrival status and escorts patients from waiting area to exam rooms. Escorts patients to ancillary services as needed Obtain, record, and report vital signs and other pertinent patient information to RN, LVN, or clinician Perform various medical procedures and medication administration as appropriate for their certification Perform phlebotomy, process lab specimens, and maintain lab specimen logs as appropriate Assist clinician with procedures as requested Ensure proper documentation of all procedures Maintain and clean exam and treatment areas, specimen processing areas, and medical equipment Complete or assist with the completion of appropriate forms, tracking, transport, etc. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School diploma or GED Completion of a Medical Assistant program, or relevant experience BLS certification or willing to obtain within 30 days of hire Preferred Qualifications: 1 years of experience in an ambulatory care setting as a Medical Assistant/EMT Pediatric experience Electronic medical records (EMR) experience Experience in primary care, internal medicine or specialty care such as pediatrics, pain management, cardiology, urology, orthopedics, oncology, senior care, OBGYN, urgent care Bilingual English and Spanish Willing to travel to various OptumCare CO clinic locations as needed Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.00 - $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Sr. Utilization Management Nurse RN-Field Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This is a Field-Based role for the state of Massachusetts. Qualified candidates must live in the Springfield MA Regional Area, driving daily to different facility locations in the region/state. For this role, there will be no weekends, no holidays, and no on-call work. We serve the Commonwealth of Massachusetts in partnering with onsite audits and projects. We have collaborative team scheduling and there is an occasional opportunity for remote work based on business needs. As a Sr Utilization Management Nurse in the Springfield MA Regional Area, the role centers on ensuring the accuracy of medical record coding, supporting proper payment to nursing facilities, and promoting quality patient care. Responsibilities include collaborating with peers and providers to discuss care details, reviewing clinical information for appropriateness, and communicating findings and rationale to medical professionals and the broader community. Additionally, the nurse educates stakeholders about audit results and corrective plans, ensures compliance with HIPAA guidelines, and leverages clinical expertise to guide decisions and optimize patient outcomes. Primary Responsibilities: As a Field-Based position, this role requires daily driving within geographic territory (state of Massachusetts) at least 90% of the time (some weeks will require 100% as business needs dictate) and assist when needed throughout the state of Massachusetts for audits. (Audits will be conducted onsite) Audit MDS assessments and medical records to validate coding accuracy, quality outcomes, and reimbursement integrity Review antipsychotic medication use and other clinical indicators to support quality improvement initiatives Evaluate clinical documentation, treatments, and medication utilization using demonstrated clinical judgment and regulatory knowledge Communicate audit findings and recommendations to providers, facility leaders, and interdisciplinary teams Educate nursing facilities on corrective actions, best practices, and compliance standards Partner with internal and external stakeholders to improve care quality and patient outcomes Maintain strict compliance with HIPAA and all applicable privacy and confidentiality requirements Audit entire medical record for accuracy of the coding on the MDS to support payment to the nursing facility Auditing anti-psychotic therapy for quality review Discuss Patient Care specifics with peers or providers in overall patient care and benefits Review the entire medical record for accuracy, and appropriate clinical treatment Comply with HIPAA guidelines related to Personal Health Information (PHI) when communicating with others Leverage experience and understanding of disease pathology to review chart/clinical information, ask appropriate questions, and identify appropriate course of care in a given situation Perform medical chart review that includes a review of current and prior patient conditions, documents, and evaluations, and relevant social and economic situations to identify patients' needs Research and identify information needed to review assessment for accuracy, respond to questions, or make recommendations Apply knowledge of pharmacology and clinical treatment protocol to determine appropriateness of care Work collaboratively with peers/team members and other levels or segments within Optum, UHC, or UBH (e.g. Case Managers, Field Care Advocates) to identify appropriate course of action (e.g. Appropriate care, follow up course of action, make referral) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Must be a Registered Nurse (RN) with a current, active, unrestricted RN License in Massachusetts Must currently have OR be able to obtain an RAC/CT MDS certification (must have completed certification prior to start date) 4 years of nursing experience, specifically in long-term care and/or medical record review with knowledge of Medicare and Medicaid Recent long-term care MMQ, MDS, staff development or management experience (in long-term care) Experience working within medical insurance and/or healthcare industries Experience analyzing inventory, researching, identifying, and resolving issues Experience with defining and managing processes within a team Experience trouble shooting issues for users within teams, IT, and/or business partners Proven knowledge of healthcare insurance industry (Medicaid, Medicare, CMS) Demonstrated knowledge of process flow of UM, including prior authorization, concurrent authorization, and/or clinical appeal and guidance reviews Must live in the Springfield MA Regional Area to conduct daily field-based travel requirements Ability to drive daily to different locations within geographic territory (state of Massachusetts) at least 90% of the time (some weeks will require 100% travel as business needs dictate) and assist when needed throughout the state of Massachusetts for audits. (Audits will be conducted onsite) Must have reliable transportation and be able to provide proof of a valid, unrestricted Driver's License and current Auto Insurance Preferred Qualifications: Proven knowledge of Medicaid and Medicare benefit products including applicable state regulations Demonstrated knowledge of applicable area of specialization Demonstrated knowledge of Massachusetts DPH guidelines Demonstrated knowledge of computer functionality, navigation, and software applications Proficiency with Microsoft Office Suite Proficient written and verbal skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Per Diem Phlebotomist - Post Office Square

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. As the Lab Associate you will obtain blood samples and other non-blood specimens from patients and may deliver samples to the laboratory. You will provide factual information concerning laboratory tests, according to standard procedure. Position Details: Location: 147 Milk St. Boston, MA 02109 (Post Office Square) Secondary Location: 142 Berkley St. Boston, MA 02116 (Copley) Department: Laboratory Schedule: This is a Per Diem position with no set number of hours to be worked each week. Will be working on an 'as needed' basis only. Must have open availability to work Monday - Friday, 7:45am - 7pm when called in to provide coverage Primary Responsibilities: Collects blood specimens for laboratory testing utilizing venipuncture, skin puncture finger sticks and heel sticks. The method and complexity of the collection may vary by site Collects non-blood specimens such as urine, sputum Checks the test requisition or computer label to assure correctness and completeness prior to collecting samples. Brings discrepancies to the attention of test originator or other lab personnel for correction Assembles equipment such as tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified tests or procedures Verifies or records identity of patient and converses with patient to allay fear of procedure For venipuncture testing, applies tourniquet to arm, locates accessible vein, swabs puncture area with antiseptic, and inserts needle into vein to draw blood into collection tube or bag. Withdraws needle, applies treatment to puncture site, and labels and stores blood container for subsequent processing Accessions and processes specimens to prepare them for laboratory testing Records requests for blood collections; answers general questions concerning test orders and collection; takes messages or routes calls May perform waived or moderately complex testing utilizing a test kit or lab instrument, such as bacterial overgrowth. Performs preventive maintenance, troubleshooting, and calibration of the device. Has knowledge of reagent stability and storage. Follows quality control procedures May perform Proficiency Testing. Understand factors influencing test results. Run the quality control report before reporting in order to provide valid patient test results. Understand the testing procedure. Follows procedure in reporting test values Contributes to the general laboratory functions and organizational needs. Attends regular department staff meetings and in-service training Keeps work area neat and clean, and restocks daily supplies May perform receptionist duties including greeting patient, reviewing laboratory request sheets, informing patient of additional instructions, responding to questions Performs various computer functions as needed related to processing of specimens Performs clerical duties including recording of daily specimen volumes, maintaining supplies of patient questionnaires and filing May be assigned to assist in training student interns and new employees May be assigned to various clinical areas to assist with specimen processing and testing procedures Adheres to all laboratory policies and procedures and reviews policy and procedures on an annual basis Ensures excellent communication, collaboration and cooperation with coworkers, medical staff and supervisors. Informs them of workflow or technical issues Adheres to all PPE while handling biohazards especially the use of gloves and handwashing Utilizes safety devices for sharp in accordance with established procedures Ability to draw all ages You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/ GED (or higher) Preferred Qualifications: Graduation from a Phlebotomy Technical Training Program Phlebotomy Technician (PBT) certification Previous Phlebotomy experience or equivalent externship experience American Heart Association Basic Life Support (BLS) Knowledge of medical terminology obtained through previous medical practice experience (up to 1 year) Proficiency in the use of Lab Information Systems (LIS) and Electronic Medical Records (EMR) Proven ability to communicate effectively both verbally and in writing Proven solid interpersonal skills and customer service orientation Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Associate Patient Care Coordinator

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Our office is located at 1420 S Central Ave., Glendale CA 91204. Primary Responsibilities: Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity and Rehabilitation units Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration Properly identifies the patient to ensure medical record numbers are not duplicated Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information to ensure appropriate reimbursement Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified Identify all forms requiring patient/guarantor signature and obtain signatures Ensures all required documents are scanned into the appropriate system(s) Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.) Follows "downtime" procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc. as required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 2 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related role 2 years of experience in understanding insurance policies and procedures, both commercial and government 1 years of experience in requesting and processing financial payments 1 years of experience working in medical terminology Intermediate level of computer proficiency Ability to work shift times of 4:00 PM - 2:30 AM, 6:00 PM - 4:30 AM, and 8:00 PM - 6:30 AM per business need Ability to work on-site at our Emergency Department at 1420 S Central Ave., Glendale CA 91204 Preferred Qualifications: Experience with MS4 and Cerner Knowledge of charity care programs as well as the various government and non-government programs Strong knowledge of both government and commercial insurances Bilingual fluency PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 to $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

Patient Access Representative Associate

Join Us at our Virtual Job Fair to learn more about this position! Wednesday, October 14th | 12pm - 2pm CDT Register here: https://uhg.hr/RSVP-patientaccess-event $1,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Location: 550 Osborne Rd, Fridley, MN 55432 The Patient Access Representative Associate is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into an electronic medical record. Primary Responsibilities Greets and welcomes patient in person Collects demographic and insurance information Checks in and interviews patients to complete appropriate paperwork Directs patient to their appointment or procedure May assist in scheduling add-on appointments Documents any issues and resolutions in electronic medical record Resolve claim issues or registration errors on patient accounts Uses resources, tools and procedure to complete registration for accounts and in assigned work queues Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations Obtains cost information and explains information to patient if necessary Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed Screening and approving patients for financial assistance programs Assists and counsel's patient with application process for available financial assistance programs Provides technical or functional direction for employees Assists patient in completion of request for information forms and submits to appropriate department Obtains signatures from patients as needed May gather medical record information from all departments for collection Provide customer service for inbound and outbound telephone calls May mentor other staff as needed Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 6 months of customer service experience in a healthcare, retail, food service, bank/office settings, call center, or other settings that engages with customers, etc. Intermediate level of proficiency with Microsoft Office products Ability to work 3-4 weekdays per week from 2:30pm - 11:00pm Ability to work every other Saturday & Sunday Ability to work standard daytime hours, Monday - Friday for the first 3 weeks after hire in alignment with the training schedule Must be 18 years of age OR older Preferred Qualifications: Revenue Cycle experience General office experience Epic experience Physical Demands: Consistent walking, standing, bending, turning, etc. Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RED, RPO

LPN, Education Department - Las Vegas, NV

$4,000 Sign on Bonus For External Candidates Optum NV is seeking a LPN, Education Department to join our team in Las Vegas, NV. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. This LPN position is in adult medicine. Location: Las Vegas, NV No weekends, nights or holidays. Position Highlights & Primary Responsibilities: Collection and documentation of patient information to include vital signs, chief compliant, review of medications, allergies health risk screen information, status of extended care benefits and other services Provide clinical intervention such as drug administration, treatments, and procedures as ordered by provider and within scope of practice Assist with phone calls and messages Determine best actions and collaborate with team to assign accountabilities to resolve Participate in monitoring patients with chronic disease and extended care benefits including verification of eligibility and status of services Anticipate provider needs for patient exam or treatment in collaboration with RN Assist RN with the coordination and completion of patient care plan Assist coworkers with duties when requested to include training of medical Assistants and assisting in areas as needed Compliance requirements such as laboratory QC management, waive testing, maintenance of crash cart and narcotic count as well as other requirements dictated by clinic needs Gather medical information as needed to present cases to ITDs as required Other responsibilities as required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school diploma or GED Current, unrestricted NV LPN license or temporary NV LPN license with the ability to obtain permanent NV LPN license upon expiration of temporary NV LPN license Current CPR/BLS certifications Preferred Qualifications: 1 years of clinical experience as a LPN Electronic medical records (EMR) experience Immunization and injection experience Charge or leadership experience Bilingual in English and Spanish Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Senior Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Patient Care Coordinator is responsible for the completion of set processes and protocols, working cooperatively with all members of the care team to support the vision and mission of the organization, delivering excellent customer service and adhering to Lean processes, and supporting the teams in meeting financial, clinical and service goals. Hours: Monday through Friday 8am-5pm Location : 6340 Barnes Rd, Colorado Springs, CO 80922 Primary Responsibilities: Greets patients as they arrive and manages wait time Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents Collects co-payments, co-insurance, and deductibles and issues receipts Manages cashier box and daily deposits according to company policies Leading other members of the team Processes walk-in patients and visitors Answers phones and schedules appointments Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed Manages medical records (maintains, files/scans, prepares for schedule) Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc Establish and maintain effective working relationships with patients, employees, and the public Demonstrates great depth of knowledge/skills in own function Sometimes acts as a technical resource to others in own function Proactively identifies solutions to non-standard requests Solves moderately complex problems on own Works with team to solve complex problems Plans, prioritizes, organizes and completes work to meet established objectives May coordinate work of other team members Performs all other related duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED 2 years of customer service or healthcare related experience Intermediate level of proficiency in MS Word, Excel, and Outlook, including the ability to use multiple web applications Preferred Qualifications: 1 years of leadership experience 1 years of related scheduling experience in a healthcare setting 1 years of experience handling and triaging of telephone calls and a multi-system phone line Knowledge of EMR software Bilingual in Spanish and English Soft Skills: Ability to work independently and as a team, and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

Associate Patient Care Coordinator

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Our office is located at 1420 S Central Ave., Glendale CA 91204. Primary Responsibilities: Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity and Rehabilitation units Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration Properly identifies the patient to ensure medical record numbers are not duplicated Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information to ensure appropriate reimbursement Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified Identify all forms requiring patient/guarantor signature and obtain signatures Ensures all required documents are scanned into the appropriate system(s) Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.) Follows "downtime" procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc. as required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 2 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related role 2 years of experience in understanding insurance policies and procedures, both commercial and government 1 years of experience in requesting and processing financial payments 1 years of experience working in medical terminology Intermediate level of computer proficiency Ability to work shift times between the hours of 10:00am - 2:30am per business need Ability to work on-site at our Emergency Department at 1420 S Central Ave., Glendale CA 91204 Preferred Qualifications: Experience with MS4 and Cerner Knowledge of charity care programs as well as the various government and non-government programs Strong knowledge of both government and commercial insurances Bilingual fluency PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Associate Patient Care Coordinator

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Access Representative are responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting, and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment. Hours: Thursday, 4:00PM-10:00PM, Friday - Sunday, 10:00AM-10:00PM Location: Our office is located at 51 st Ave and Bell Rd., Glendale, AZ We offer 4 weeks of paid training. The hours during training will be 8am to 4:30pm or 7am to 3:30pm, Monday - Friday. There will also be a shadowing/on the job training element that will require you to work the same schedule as the trainer during that portion of the training. Primary Responsibilities: Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements Verifies insurance coverage, benefits and creates price estimates, reverifications as needed Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations Identifies outstanding balances from patient's previous visits and attempts to collect any amount due Responsible for collecting data directly from patients and referring to provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner Generates, reviews, and analyzes patient data reports and follows up on issues and inconsistencies as necessary What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1 years of customer service experience in a hospital, office setting, customer service setting, or phone support role Ability to work on the role's schedule of Thursday, 4:00PM-10:00PM, Friday - Sunday, 10:00AM-10:00PM Ability to work a flexible 1st shift schedule during the initial training period Must be 18 years of age OR older Preferred Qualifications: Experience with Microsoft Office products Experience in a Hospital Patient Registration Department, Physician office or any medical setting Experience in insurance reimbursement and financial verification Experience in requesting and processing financial payments Working knowledge of medical terminology Understanding of insurance policies and procedures Ability to perform basic mathematics for financial payments Soft Skills: Strong interpersonal, communication and customer service skills Dependable, able to work independently Physical Demands: Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED