Product Management Director , Missionforce Operations (Private Cloud Edition)
Salesforce is the 1 AI CRM that partners human agents with advanced technology to deliver exceptional customer success. We are looking for a senior product leader to head the strategy, roadmap, and execution for the Missionforce Operations Private Cloud Edition, a secure, compliant, and supportable version of our SaaS platform tailored for government‑owned, isolated, or restricted cloud environments. About This Role The Senior Product Lead will transform our commercial SaaS offering into a deployable, secure, and compliant edition suitable for defense, sovereign, and private cloud deployments. The role requires close collaboration with engineering, security, compliance, cloud infrastructure, DevOps/SRE, customer success, sales, legal, and government program teams to define and deliver a product that meets the strict requirements of regulated and high‑control environments. Responsibilities Define and execute vision, strategy, and roadmap for Missionforce Operations Private Cloud Edition in areas such as Trust, Compliance, Security, Privacy, Scalability, Accessibility, and mission readiness. Dive deeply into product/platform architecture to ensure support for defense/public sector needs—secure cloud operations, AI/ML‑enabled decision support, and operational resilience. Lead definition, planning, and delivery of feature work and compliance efforts, coordinating with development, testing, UX/design, security, legal, and ops teams. Collaborate with customers, partners, Forward Deployed Engineers, UX, and User Research & Insights to identify opportunities and validate solutions. Define and execute the product strategy, including pricing and packaging focused on customer outcomes. Drive go‑to‑market strategy and execution for new products and features to ensure successful launch. Lead cross‑functional launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue. Evangelize product value internally and to government customers, prospects, and events. Establish and track success metrics, ensuring visible progress toward closing gaps and maturing capabilities with each release. Qualifications Must be a U.S. citizen (U.S. born or naturalized) residing on U.S. soil, without dual citizenship, who can meet customer and government screening standards. 10 years of product management experience, including technical product management, platform product, or enterprise software. 5 years of experience with SaaS, cloud platforms, infrastructure, security, or enterprise application platforms. Demonstrated experience taking complex enterprise software from strategy through launch, adoption, and lifecycle management. Strong understanding of modern SaaS architecture: multi‑tenancy, IAM, data isolation, APIs, integration, observability, release management, and cloud operations. Experience with secure cloud environments, regulated industries, government customers, or highly controlled enterprise deployments. Working knowledge of IaaS, PaaS, SaaS across AWS, Azure, Google Cloud, or private cloud environments. Strong familiarity with security and compliance concepts such as encryption, key management, vulnerability management, access controls, audit logging, least privilege, secure SDLC, incident response, and compliance evidence collection. Ability to translate complex security, compliance, and infrastructure requirements into actionable product requirements. Excellent executive communication and stakeholder management skills, with the ability to influence senior stakeholders across product, engineering, security, legal, sales, and customer teams. Experience working with large enterprise customers, government agencies, defense contractors, or system integrator partners. Excellent written communication skills, including PRDs, strategy documents, roadmap narratives, customer‑facing explanations, and executive updates. Preferred Qualifications Technical background in computer science, engineering, cybersecurity, cloud infrastructure, or enterprise architecture. Active or prior U.S. government security clearance; eligibility to obtain and maintain a clearance may be required. Experience building or operating products for FedRAMP, DoD IL4/IL5/IL6, DISA SRG, ICD‑503, NIST 800‑53, RMF, CMMC, ITAR, CJIS, or similar regulated environments. Experience with government cloud environments such as AWS GovCloud, AWS Secret Region, Azure Government, Azure Government Secret, Oracle Government/Defense Cloud, or agency‑owned cloud enclaves. Experience with Authority to Operate processes, security assessment packages, control inheritance, continuous monitoring, Plan of Action and Milestones, and evidence collection. Experience with private cloud, single‑tenant SaaS, dedicated cloud, sovereign cloud, hybrid cloud, or air‑gapped deployment models. Experience with Kubernetes, containers, infrastructure as code, CI/CD, hardened images, STIGs, FIPS‑validated cryptography, SBOMs, artifact repositories, and secure software supply chain practices. Experience working with federal system integrators, defense contractors, public sector sales teams, or government acquisition processes. Must be a U.S. citizen (U.S. born or naturalized) residing on U.S. soil, without dual citizenship, who can meet customer and government screening standards. Qualification for this job is contingent upon acceptable results from a background investigation as well as the holder’s ability to maintain the required level of U.S. government background investigation and clearance for this role. This position requires a USA Top Secret security access level. EEO and Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employees and potential employees will be assessed on the basis of merit, competence, and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same applies to compensation, benefits, training, development, and all employee rights. In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. For additional benefit details, visit https://www.salesforcebenefits.com. J-18808-Ljbffr
