Call center Manager

JOB DESCRIPTION Work Address: Washington, DC 20001 (ONSITE) Candidates local only to DC, MD and VA need apply Immediate interviews (Webcam Interview) Please Note this position is HYBRID(4days/Wk) The Support Transition Manager works with the PCOE Manager to coordinate the shift from on-premises procurement modules to ERP cloud, oversee daily operations, monitor staff performance, and resolve operational issues. Call center Manager will be responsible for working with the Procurement Center of Excellence (PCOE) Manager to coordinate the transition of support from on-premises procurement modules to ERP cloud modules; monitor staff performance; provide oversight for daily work operations and related tasks; and resolve operational issues. As directed by the PCOE Manager and the PASS Modernization PMO, the Call center Manager shall coordinate with call center resources and employees to manage and report on daily call center operations; develop and coordinate the implementation of revised standard operating procedures; coordinate the implementation of PCOE requirements in the cloud system; coordinate the transition of PCOE support to the cloud environment; and provide oversight of call center operations and staff engaged in processing calls, emails, and remedy tickets. As directed, the Call center Manager shall monitor staff performance, work operations, and resolve operational problems to ensure the unit operates efficiently and effectively to meet performance measures. As directed, the Call center Manager shall report to the PCOE Manager and the PASS Modernization PMO on the status of the transition to Oracle Fusion Cloud, staff performance, work operations, and ticket resolutions to meet performance measures and/or service level agreements. As directed, the Call center Manager shall ensure that calls for service are answered in a prompt, courteous, professional, and accurate manner and ensure information provided to customers is accurate and complete. As directed, the Call center Manager shall act as a liaison to District agencies and vendors interested in doing business with the district. As directed, the Call center Manager shall coordinate with other PASS Modernization Project resources and stakeholders to manage and support the design and development of revised process guides and quick reference guides for call center operations. As directed, the Call center Manager shall manage, develop, and coordinate ERP cloud training and training curriculum for call center staff and resources. As directed, the Call center Manager shall attend, coordinate, facilitate, and document meetings related to call center operations and the PCOE's transition to ERP cloud support. As directed, the Call center Manager shall perform other related duties as assigned. Responsibilities: 1. Organizes, directs, and manages contract operation support functions, involving multiple, complex, and inter-related project tasks. 2. Manages teams of contract Support Personnel at multiple locations. 3. Maintains and manages the client interface at the senior levels of the client organization. 4. Meets with customer and contractor personnel to formulate and review task plans and deliverable items. 5. Ensures conformance with program task schedules and costs.

LEARNING LAB COORDINATOR

SUMMARY OF RESPONSIBILITIES The Learning Lab Coordinator provides a wide range of comprehensive academic support and assistance, primarily in the form of tutoring, to students through the Student Success Center’s Learning Lab and in coordination with other SSC academic support services. The Learning Lab Coordinator will be designated as a Generalist (supporting both math and writing needs), with an emphasis on developmental-level writing and math skills, and will develop basic curriculum and/or learning resources. The Coordinator must support the mission, vision, and core values of IAIA. ESSENTIAL POSITION FUNCTIONS · Provide academic support to IAIA students in assigned subject material in a higher education academic setting. · Coordinate Learning Lab coverage with Specialists and student workers. · Promote individual student responsibility and success in academic development. · Be punctual and accessible to students during designated time in the Lab. · Assist students in developing realistic/achievable academic goals and expectations for the things they are working on in the Learning Lab. · Direct students in a timely and accurate manner to appropriate support services when students’ needs are deemed to be external/outside the intended purposes of the Learning Lab (i.e. refer students to advisors, counseling, etc.). · Complete in a timely/accurate manner, tutor reports after each tutoring session. · Lead small group work in Learning Lab discussions as needed. · Ensure that an accurate record is kept of students’ use of the Learning Lab. · Communicate regularly with Associate Dean regarding trends in students’ learning needs and their experiences in the Learning Lab. · Collaborate with Associate Dean, other Learning Specialists, the Student Affairs team, and English, Writing, and Math faculty on special projects, events, and/or tasks · Lead English labs · Contribute to student and program assessment process as needed. · Participate in Learning Lab Team activities, projects, and events (e.g. Open House, Midterm and Finals Study Nights, professional development activities, etc.). · Deliver workshops on various academic topics related to assigned academic area (i.e. MLA citation, essay structure, etc.). · Coordinate and lead IAIA’s Summer Bridge Program for incoming freshmen · Collaborate with the Office of Admissions and Recruitment to recruit Summer Bridge participants · Supervise Learning Specialists, Student Workers, temporary Summer Bridge Workers · Proctor placement exams as needed. · Attend regularly scheduled Learning Lab Team meetings. · Comply with all institutional policies/procedures/guidelines, and support the core values, vision, and mission of IAIA. · Other duties deemed appropriate REQUIRED EXPERIENCE AND EDUCATION Must have BA degree in related academic field and familiarity with American Indian and Alaskan Native Cultures is essential. Masters degree in related field is preferred. Prior professional tutoring experience and/or teaching experience are preferred. MINIMUM REQUIREMENTS · Ability to effectively engage students in their academic success, through mutual respect and mutual purpose. · Ability and willingness to understand and adhere to faculty members’ requirements to ensure the academic success of each assigned student. · Demonstrated and effective interpersonal communication skills, to establish mutual respect, rapport and confidence. · Ability to be flexible and responsive to a student’s competencies, needs and challenges. · Ability to work successfully as a team member. · Must possess the ability to be flexible and creative in resolving academic learning challenges with students to assist the students in achieving academic success. · Collaboration with Student Success Advisors and Faculty to address relevant Early Support Referrals. · Demonstrated skill and willingness to provide excellent student support services. · Ability to resolve differences in a transparent, honest, constructive and ethical manner. · Ability to organize, prioritize and maintain accurate detailed records. · Ability to maintain composure and effectiveness when interacting with individuals · Ability to analyze and evaluate information to choose the best overall solution. · Adhere to appropriate standards of conduct and ethics, including: confidentiality integrity honesty maintain appropriate relationship and boundaries with students comply with supervisory directives adapt to changing work environments cooperate and work respectfully with others participate in proactive problem solving participate in meetings as required · Ability to work effectively and efficiently in an independent manner (or as assigned). · Hands-on knowledge of basic adult learning principles. · Ability and willingness to perform other duties as assigned. WORKING CONDITIONS · Ability to sit at a desk for extended periods of time. · Ability to effectively utilize a keyboard/computer, as needed. · Communication skills using the spoken and written word, in order to provide students with effective academic tutoring support. · Ability to see, view and/or review a wide range of information effectively/efficiently. · Ability to receive, interpret and respond to information communicated in various forms (verbal, written, etc.) · This description is a general statement of required major duties and responsibilities performed on a regular or continuous basis. · There may be other duties as assigned. · Management has the authority to change/augment/revise the functions and duties, with or without notice. · This job description does not constitute an employment agreement. PI281718426

Senior Software Engineer, Front-End

Senior Software Engineer, Front-End Job Summary We are looking for a talented Senior Software Engineer to join our client’s front-end engineering team that is developing web and mobile solutions for a new product offering. You will be part of a dynamic team using the latest technology and tools to build high-quality applications with a customer-focused mindset. Responsibilities Own the design and delivery of complex, customer-facing front-end features from problem definition through production support. Translate customer needs into high-quality, scalable solutions that balance usability, accessibility, performance, and maintainability. Serve as a technical owner for major features or subsystems, making thoughtful architectural decisions and clearly communicating tradeoffs. Build and maintain high-quality front-end applications using TypeScript, React, and modern front-end tooling, with a strong emphasis on testing and code quality. Partner closely with Product, Design, and cross-functional teams to shape solutions and influence product direction in service of customer outcomes. Communicate complex technical concepts clearly to both technical and non-technical stakeholders. Leverage AI-assisted development tools to improve productivity and solution quality, while applying strong engineering judgment to validate results. Support the broader web and mobile functional team through thoughtful code reviews, knowledge sharing, and technical guidance. Qualifications BS or higher in Computer Science, Computer Engineering, Math, or relevant experience 5 years of software engineering experience, including a successful track record developing customer-facing SaaS/PaaS products. 3 years of experience with React, Redux, all things JavaScript/TypeScript and the tools of the React ecosystem such as node and npm. Strong application design and coding skills. Demonstrated ability to own and deliver significant priorities for a business. Strong communication skills and the ability to clearly articulate technical concepts and issues to all levels of leadership. Familiar with AI development tools such as Claude or Codex (or similar), a plus. Location: Menlo Park, CA (onsite 2 days/week) Type: Full Time Salary Range: $154,000 - $188,000 (DOE Submit resumes to [email protected]

Chemist I, CMC Biologics Drug Product Development

Duration: 12 months contract Biologics Drug Product Development (Bio DPD), a part of Development Sciences within R&D, is a global organization that is responsible for drug product formulation and process development, and definition of the product presentation for biologics (proteins, conjugates, peptides, neurotoxins etc.) and genetic medicine (AAV, LNPs, Cell Therapy). Top 3-5 skills, experience or education required • High school diploma with a STEM background and at least 3 years of laboratory experience (pharmaceutical industry preferred), or • BS/BA or Associate degree in chemistry, chemical engineering, biochemistry, biology, pharmaceutical sciences, or a related field with 0-3 years lab experience (pharmaceutical industry preferred) • Demonstrate experience in laboratory settings, including daily support of safety, organization, and lab upkeep (supply and waste management, wet bench work) • Ability to perform routine cleaning and maintenance of laboratory instrumentation. • Excellent organizational, communication, documentation skills; ability to multitask. Key Responsibilities • Support R&D laboratory areas with daily, weekly, and monthly tasks, including safety checks (eye wash stations, labeling, etc), glassware maintenance, chemical and supply management, waste management, and general lab organization. • Perform weekly and monthly maintenance for laboratory instruments such as HPLC, ultra-low temperature freezers, water baths, viscometers, pH meters, and pipettes. • Communicate and collaborate with other teams and functions regarding lab support tasks (e.g., glassware washing, EHS, stockroom, equipment calibration). • Assist pipeline projects by preparing analytical reagent solutions, compounding formulations, support major study preparations, and etc. • Provide timely support and ensure effective communication across teams. • Adhere to safety requirements when performing tasks. Key competencies • Demonstrate experience in laboratory settings, including daily support of safety, organization, and lab upkeep (supply and waste management, wet bench work) • Ability to perform routine cleaning and maintenance of laboratory instrumentation. • Excellent organizational, communication, documentation skills; ability to multitask. • Strong attention to detail, safety, and cleanliness. • Ability to follow directions as well as work independently. • Ability to safely lift reagents and supplies and handle hClientardous chemicals. • Basic computer skills, including word processing, spreadsheets, and use of instrument-related software. • Willingness to learn and adapt to evolving laboratory practices. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Molding Operators

Ready to take your career to the next level? We’re looking for a skilled Injection Mold Operator to join our growing manufacturing team! If you’ve got mechanical know-how, experience in plastics injection molding, and a passion for quality, this is your chance to shine. You’ll keep our production running smoothly, help deliver top-notch products, and grow right along with us. With plenty of room for advancement in a fast-expanding company, the opportunities are wide open—bring your skills, and let’s build the future together! Job Purpose: The Molding Operator is responsible for removing injection-molded plastic parts from molding machines. The operator then does work on those parts following various written and verbal instructions. Nature of Duties: Remove the molded plastic parts from the injection molding machines. Trim part from runner using a gate trimming side cutter. Trim flash from part if needed. Clean parts as needed. Visually and mechanically inspect the part using written and verbal instructions Do further operations on the parts as needed. This may be fixturing, assembly, machining to size, staging parts in a cooling rack, sanding, sonic welding, hot stamping, weigh count, etc. Pack parts in containers following written or verbal instructions. Stack full containers in a designated area. Place runners and reject parts in material grinder, then begin the grinding operation. Sort runners from parts on automatic running presses. Record rejects parts at the molding machine. Complete the data entry process, such as listing good parts, scrap parts, and time for each job.

Courier/Swing Drvr/DOT

Operates company vehicles and provide courteous and efficient delivery and pick up of packages; to check shipments for conformance to FedEx features of service; Provides coverage for all assigned routes within the station's service area; Provides related customer service functions. Performs other duties as assigned. Minimum Education High school diploma/GED. Minimum Experience Six (6) months courier experience preferred. Must be able to demonstrate area knowledge. Knowledge, Skills, and Abilities Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs with appropriate equipment and/or assistance from another person. Good human relations and verbal communication skills. Thorough knowledge of the station's service area preferred. Demonstrated skills in adaptability, dependability, and excellent courier methods. Must be at least 21 years of age. Ability to read and speak the English language sufficiently to understand traffic signs, communicate with traffic safety officials and to respond to official inquiries and directions in accordance with FMCSA enforcement guidance. Job Conditions Neat appearance since customer contact is required. Must meet and maintain the qualifications as outlined in the federal motor carrier safety regulations. Requires medical exam in accordance with FMCSA or FAA regulations. Note: there are specific requirements for any employee that operates a company vehicle. Please refer to policy 4-48 for exact job requirements. Must obtain and maintain a valid driver's license in accordance with your state requirements for type of vehicle assigned and have good driving record as outlined in policy. Non-covered safety-sensitive position. Ability to work in a constant state of alertness and in a safe manner. Preferred Qualifications: Pay Transparency: Pay: Additional Details: Click HERE to learn more about the Courier/Swing Drvr/DOT position! Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected] . Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice ( bilingual ) Right to Work Notice ( English ) / ( Spanish )

Dialysis Hospital Services Nurse (Acute RN)

Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for hospitalized patients facing acute kidney injury and chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment caring for dialysis patients in an acute care environment. The Dialysis Hospital Services Nurse (Acute RN) provides specialized dialysis, renal nursing care, and if contractually required, plasmapheresis treatments in our St. Vincent's East acute hemodialysis unit. The Acute RN collaborates with hospital and outpatient care team members to ensure patients receive the safest care with the highest-quality outcomes. Schedule: Full-time, four 10-hour shifts starting at 8am. Call shifts will be required. Modalities covered: Hemodialysis, Peritoneal dialysis, CRRT, TPE Compensation: Pay range from $30-$43 per hour, depending on nursing and dialysis experience; experience preferred Benefits: Up to 12 weeks paid training with preceptor Comprehensive medical, dental and vision benefits Life and long-term disability insurance provided at no additional expense to employee Paid time off (PTO) including holidays Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent Education reimbursement Employee assistance program Wellness program Among others Responsibilities What You Can Expect: Prepare and monitor equipment used for intermittent or continuous dialysis and water treatment in the acute setting, including quality control checks Perform and document pre-, intra- and post-dialysis assessments Initiate, monitor and terminate dialysis treatments per established policies and procedures Dispense medication as ordered and document per policy and procedure in hospital medical record Administer blood and blood products per hospital policy and procedure Accurately receive, transcribe and implement written and verbal orders from physicians Access lab reports, interpret and report necessary information to nephrologist Provide renal education to patients and family members and document appropriately Serve as primary dialysis contact for nephrologists and hospital staff and liaison to outpatient dialysis center Adhere to DCI and hospital policies and procedures including proper completion of occurrence reports as necessary Additional tasks as necessary

Open Enrollment Specialist

Open Enrollment Specialist You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Our Open Enrollment Specialists can make a real difference in people's lives. Our trusted advisors planning and guidance can impact, and protect, families for generations. We pride ourselves on being a diverse and unified company who share our values of commitment and dedication with our clients. Career Benefits: Industry Leading Compensation and Rewards Programs up to $90k First Year (DOE\DOP) Rapid Career Advancement Based on Performance Monthly and Quarterly Bonuses (up to 16 bonuses per year) Performance Bonuses with Company Growth Sharing Multipliers Long Term Wealth Building Extensive Product Portfolio - Multiple Product Lines State-Of-The-Art Training Platforms (we'll train you) Annual Award Trips and Meetings (Incredible Locations) Servant Mentoring and Leadership Development Relaxed & Flexible Work Environment (we are fun and family) Next Level Training and Support: Our success depends on your success, that's why we have a super-responsive team of experts making sure every Open Enrollment Specialist has everything they need to be at the top of their game. Real support means real leadership backing you up. You'll be armed with the tools and know how to best serve clients and take your career to the next level. In the classroom, online and in the field, our most accomplished sales professionals will teach you their most successful formulas and execution strategies that directly lead to success. Open Enrollment Specialist Essentials: Accountable and Coachable Team Player A Passion for Helping Other People Everyday Computer and Internet Savvy Excellent Verbal and Written Communication Skills Commitment to Excellence High Personal Integrity and Character Good Work Ethic, Self-Motivation Local Candidates Only

Road Driver

POSITION OVERVIEW: Pick up and deliver trailers between Service Centers and/or turn-point locations via tractor-trailer combinations. ESSENTIAL FUNCTIONS: • Operate tractor-trailer combination, including doubles (and triples, where applicable). • Perform daily pre-trip and safety inspections on equipment. • Hook/unhook trailers and converter dollies to/from a tractor and/or trailer. • Verify and complete required documentation and reports. • Maintain accurate daily logs. • Comply with hazardous material regulations and procedures. • Follow dispatch instructions and communicate with dispatch (e.g. delays, arrivals, equipment problems), as required. • May be required to perform chaining of vehicle tires. • May be required to perform job duties of a city driver or a dock employee where operationally necessary. • Load and unload freight as required. • Comply with all applicable laws/regulations, as well as company policies/procedures. • Perform other duties as required. Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS • Must possess a class A Commercial Driver’s License (CDL) with double/triple, hazardous materials and tank endorsements.* Automatic transmission CDL restriction allowed. • Must possess 1 year experience within most recent 3 years, or successful completion of FedEx Freight Driver Development Course. • Must have acceptable Motor Vehicle Record (MVR) based on hiring standards. • Must meet all Department of Transportation (DOT) regulatory requirements under section 391 of the Federal Motor Carrier (FMC) regulations. • Long combination vehicles (LCV) (i.e. Triple Trailers, Rocky Mountain Doubles, and Turnpike Doubles) are operated in the states of AZ, CO, FL, ID, IN, KS, MT, ND, NV, OH, OK, OR, SD and UT. LCV Drivers in these states must meet the Long Combination Vehicles (LCV) Qualification and Certification Minimum Standards. • Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.). • Ability to hook-up and break-down sets of trailers that require an average lift force of about 100 pounds, several times a day or more. • Ability to sit for extended periods of time, bend, twist, squat, climb in and out of truck. • Ability to follow instructions and complete required training. • Ability to work independently and/or as a team member. • Demonstrates initiative and motivation. WORKING CONDITIONS: • Drive long distances day and night on all types of roads and in all types of weather. • Exposure to noise and vibration. • Exposure to dust and diesel fumes. • Exposure to hazardous materials shipped and packaged under DOT regulations. • Hours may vary due to operational need. • Overnight stays may be required for some schedules. *The Hazardous Materials endorsement must be obtained within 120 days of offer acceptance. An employee will not be allowed to drive a commercial motor vehicle without this endorsement. Preferred Qualifications: Pay Transparency: Pay: Additional Details: Starting Rate of Pay: $31.26 / hour FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. Know Your Rights Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 8008888252 or e-mail at [email protected] . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.