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Project Manager - Hyperscale Data Center - Fiber Infrastructure (Monroe)

We are looking for a Project Manager with over 6 years of data center, hyperscale, campus infrastructure and large-scale telecom OSP infrastructure projects to manage our large client's high-profile project assignment in Monroe, LA. Project Manager, Hyperscale Data Center (Fiber/OSP) Location: Monroe, LA (100% on-site) About the Role Our client, a specialty telecommunications and infrastructure contractor, is seeking a Project Manager to lead fiber, outside plant (OSP), and structured cabling work on a hyperscale AI data center campus. You will run day-to-day field execution, crews, schedule, and budget, and serve as the primary on-site contact for the general contractor's program team. You will report to the Program Management Office. The end customer is confidential and will be disclosed during the interview process. Key Responsibilities Own the full project lifecycle for fiber and structured cabling scope, from planning and mobilization through testing, turnover, and closeout. Lead deployment of fiber optic and copper cabling for a high-density AI compute environment, including pre-terminated and high-fiber-count systems. Build and maintain the master CPM schedule, WBS, and governance plan, and manage multi-year phasing across a multi-building campus. Coordinate daily with the GC's engineering and construction teams and other trades (electrical, mechanical, security) on sequencing and site access. Manage crews and vendors for cable placement, splicing, and testing, including staffing, production tracking, and quality assurance. Oversee fiber testing and turnover to TIA/EIA and ISO/IEC standards: OTDR, insertion/return loss, Tier 1/Tier 2 acceptance, MTP/MPO validation, splice certification review, and as-built documentation. Manage project financials, including forecasting, pay application review, change orders, and margin protection. Support SOW development, pricing discussions, and change order negotiations with the GC. Identify and mitigate project risks, and resolve field issues, RFIs, and constructability conflicts in real time. Ensure compliance with OSHA, NESC, prevailing wage requirements, and site security protocols for a live, mission-critical facility. Coordinate material logistics, including procurement and site staging. Deliver daily and weekly production reports, two-week look-aheads, and status updates to company leadership and the GC. Prepare closeout packages for GC and customer acceptance. Use Monday.com, PenguinData, and Power BI for schedule, production, and financial visibility. Required Qualifications 6 years managing data center, campus, or large-scale telecom OSP construction projects. Direct experience overseeing fiber and structured cabling installation, splicing, and testing/turnover, including high-density and pre-terminated systems. Working knowledge of OTDR and certification testing, SMF/MMF and MTP/MPO connectivity, and Tier 1/Tier 2 test documentation. Familiarity with TIA/EIA and ISO/IEC standards, and the discipline to hold crews and vendors to them. Experience managing labor crews and vendors across multiple concurrent work areas. Proficiency with CPM scheduling (MS Project or equivalent), MS Office, and Bluebeam. Ability to read construction drawings, splice diagrams, and fiber route maps. Strong financial acumen in budgeting, forecasting, and change order management. Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent experience. Valid driver's license and ability to pass a background check and site security screening. Ability to work on active construction sites, lift up to 50 lbs, and walk extended distances in varying indoor and outdoor conditions. Must live in or relocate to the Monroe, LA area before start (relocation assistance available). This is not a rotational or fly-in/fly-out role. Preferred Qualifications PMP or equivalent project management credential. FOA CFOT/CFOS or comparable fiber certification. Experience on hyperscale, AI/ML, or colocation data center programs. Davis-Bacon or other prevailing wage compliance experience. Familiarity with emerging fiber technologies (multicore, hollow-core). Comfort presenting to senior stakeholders on both the contractor and GC sides.

  • Monroe, LA

  • no content

Nurse Practitioner (Colorado Springs)

Family Medicine Nurse Practitioner – Colorado Springs, CO Full time: 40 hrs/week Compensation- Salary benefits Overview We are seeking a dedicated Family Medicine Nurse Practitioner (NP) to provide comprehensive patient care at a client site in Colorado Springs. This contract role offers a consistent weekday schedule, competitive pay, and the opportunity to deliver high‑quality care in a collaborative environment. Schedule & Shift Details Monday to Friday 7:30 AM – 4:00 PM Qualifications – Required Master’s degree or higher in Nursing Valid Nurse Practitioner (NP) license in Colorado Responsibilities Provide primary care services to patients across diverse populations. Conduct assessments, develop treatment plans, and manage ongoing patient care. Collaborate with physicians and multidisciplinary teams to ensure effective care delivery. Educate patients and families on health conditions, preventive care, and treatment options. Maintain accurate documentation in compliance with facility and regulatory standards.

  • Colorado Springs, CO

  • no content

Sr. AI Full Stack Developer (Tempe)

About ITC Infotech: ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values such as Trusteeship, where professional managers hold the company in trust for its stakeholders; a strong Customer Focus; Respect for People; a commitment to Excellence; a pursuit of Innovation; and a strong Nation Orientation. ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, Business-friendly Solutions. The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), and Product 4.0 (Product Lifecycle Management, Digital Manufacturing). In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million annually, with its EBIT improving from 8% to over 18%. With this strong growth momentum, ITC Infotech is now embarking on its next journey, known as 'Next Orbit,' with the ambitious goal of reaching $1 billion in annual revenue within the next four years. The Americas region is a critical part of this charter and is expected to increase its contribution to total revenue from the current 35% to a range of 40% to 50%. Manufacturing is a key vertical for the group and ITC Infotech with BFSI, Retail, CPG, Travel, Transportation & Hospitality being others. Role - Sr. AI Full Sack Developer Location - Tempe, AZ Start Date - Immediate Job description: Position Overview: Investing in enterprise AI capabilities to accelerate delivery, enable self-service technology, and help teams solve meaningful business problems faster. The Senior AI Full Stack Developer is a hands-on role responsible for designing, building, and operating and related AI platform capabilities. The focus is deep technical execution: contributing to architecture and engineering standards, and mentoring peers through design discussion and code review. The ideal candidate is a pragmatic builder and strong technical partner who can navigate ambiguity, uphold clear technical standards, and consistently deliver high-quality AI solutions aligned to business priorities. Job Qualifications 8 years of software engineering, including shipping production Electron desktop apps on both macOS and Windows. Strong front-end and UX skills (React/TypeScript), plus native desktop features like notifications, file system access and offline sync. AI integration in user-facing apps: LLMs, RAG, agents and chat or voice interfaces. Desktop release and security: code signing, notarization, auto-updates, Intune or Jamf deployment, and OAuth/SSO. Backend and cloud basics: Python, REST and GraphQL APIs, and Azure, AWS or GCP with CI/CD. Preferred Qualifications Experience building internal developer platforms, enterprise AI platforms, automation frameworks, or reusable engineering accelerators. Experience with Azure AI, Azure OpenAI, Microsoft Fabric, Databricks, vector databases, semantic search, prompt orchestration, or agentic AI frameworks. Experience with enterprise AI governance, model and prompt auditability, and responsible AI controls in a compliance-sensitive environment. Experience enabling citizen development, self-service workflows, or governed low-code/no-code solution delivery. Experience working in retail, restaurant, ecommerce, loyalty, finance, supply chain, or high-volume enterprise environments. Experience partnering with product managers, business analysts, forward deployed engineers, and enterprise architects to move ideas from discovery to delivery. Skills: AI platform architecture and engineering execution LLM, RAG, agentic workflows, vector search, AI evaluation, multi-model integration, and agent interoperability patterns API, integration, eventing, and data architecture Containers, Kubernetes, and infrastructure as code Python, SQL, cloud-native engineering, and secure service design Spec-driven development and AI-augmented engineering workflows Technical sequencing, dependency awareness, and predictable delivery Engineering standards, design reviews, and code quality Production readiness, service reliability, SLOs, incident response, and cost awareness Peer mentorship, cross-team collaboration, and stakeholder communication ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

  • Guadalupe, AZ

  • no content

General Liability Associate - Fully Remote From Office - Seattle, Washington - Partnership Track (Tacoma)

Prominent national litigation firm is seeking a General Liability Associate to join their downtown Seattle, Washington team. The ideal candidate will have 2 years of general liability, employment litigation or commercial litigation defense experience. This position can be fully remote from office. This is a partnership track position. Candidates should be admitted to practice in Washington. Competitive base salary 120k to 180k, bonus and benefits. Resumes may be sent to [email protected] for review.

  • Fircrest, WA

  • no content

Photo & Video Producer - Fashion (New York)

Producer Photo & Video Shoots, Campaign and Social Content | Full-Time Reports to: Chief Marketing Officer, VP Marketing & Ecommerce | Location: NYC HQ (Hybrid — 3 days in-office / 2 days remote) | Travel: 20–35% POSITION OVERVIEW Roller Rabbit is seeking a Content Producer to own the end-to-end production of our photo and video shoots — from eCommerce, to social, and always-on content, to seasonal campaigns. This person will be the connective tissue between our creative and marketing teams and the photographers, stylists, models, locations, and crew who bring each shoot to life, making sure every asset lands on brand, on time, and on budget. This role suits someone who is equally comfortable building a shoot calendar in a spreadsheet and keeping a set running on the day — tracking samples, handling call sheets, and solving problems. This role also supports our Events team on production for brand events, activations, and launches as they arise, making it a strong fit for someone who enjoys moving between studio days and live brand moments. WHAT YOU'LL DO Shoot Planning & Pre-Production • Own the production calendar across e-commerce, video, and campaign shoots, balancing lead time, budget, and crew capacity against the seasonal marketing and merchandising plan. • Scout, source, and book locations, studios, and permits; negotiate rates and secure the necessary insurance and releases. • Cast and book talent, photographers, videographers, stylists, hair and makeup, and production assistants — building and maintaining a deep bench of trusted freelancers. • Build call sheets, shot lists, and run-of-show schedules; distribute them and make sure everyone shows up knowing exactly what the day requires. Creative Partnership • Partner with creative, marketing, and merchandising teams to translate seasonal concepts and mood boards into a realistic, well-scoped production plan. • Pressure-test creative ambition against budget and timeline, and bring back options rather than roadblocks. • Ensure every asset produced reflects Roller Rabbit's brand aesthetic, product story, and visual standards. On-Set Execution • Run the set — manage the schedule, keep the shot list on track, and troubleshoot in real time • Own sample and product logistics end-to-end: pulling, tracking, steaming, styling support, and returning every piece in sellable condition. • Coordinate equipment, catering, transportation, and all day-of logistics for crew and talent. Post-Production & Asset Delivery • Manage the post pipeline — selects, retouching, color, and video edits — through to final delivery against channel deadlines. • Maintain a clean, well-tagged digital asset library so teams across the business can find and use what they need without asking. • Track usage rights, licensing windows, and talent agreements, and flag expirations before they become a problem. Budget & Vendor Management • Build and manage budgets for each shoot, from crew and location through post-production; track actuals against plan and reconcile invoices. • Source, negotiate, and manage relationships with studios, production vendors, retouchers, and freelance crew. • Report on production output and cost-per-asset, and translate learnings into sharper planning for the next season. Events Team Support • Support the Events team on production for brand events, activations, and launches — vendor coordination, run-of-show, load-in and load-out, and day-of logistics. • Capture content on-site at events so brand moments are documented and usable across marketing and social channels. CROSS-FUNCTIONAL PARTNERSHIP This role sits at the intersection of creative, marketing, e-commerce, merchandising, and events, and will work closely with department leadership across Roller Rabbit and the broader Vivid Group portfolio to keep the content calendar aligned with company priorities and brand standards. WHAT YOU BRING • 4–6 years of production experience in fashion, lifestyle, or consumer brand content — in-house, at an agency, or as a freelance producer — with a track record of owning shoots end-to-end. • Hands-on experience building call sheets, shot lists, and production budgets, and running a set day-of. • An established network of photographers, videographers, stylists, and crew you can call on. • Strong eye for photography, styling, and brand storytelling, with the judgment to know when something isn't working. • Excellent budget management skills, with comfort building, tracking, and reporting on shoot-level costs. • Exceptional organization under pressure — you keep dozens of moving pieces straight and stay calm when the plan changes. • A flexible, get-it-done operating style; comfortable in a creative review and on set at 6am when the light is right. • Willingness to travel for location shoots, and to work occasional early mornings, evenings, or weekends around the production calendar. • Fashion, lifestyle, or specialty retail experience strongly preferred. WHAT SUCCESS LOOKS LIKE • A well-managed, forward-looking production calendar that delivers the assets each channel needs, on time and on budget. • Shoots that run smoothly and end on schedule, with a repeatable production playbook other team members can execute against. • A deep, reliable roster of crew and vendors who want to work with Roller Rabbit again. • A clean, well-organized asset library with clear usage rights, so nothing gets lost or used past its license. • Events supported smoothly and captured well, with the Events team confident they have a production partner they can lean on. Roller Rabbit is a fashion and lifestyle retail brand under the Vivid Group portfolio. This role reports directly to the Chief Marketing Officer and partners closely with creative, e-commerce, merchandising, events, and marketing. Based at our NYC headquarters on a hybrid schedule (3 days in-office / 2 days remote), with 20–35% travel for location shoots

  • Grand Central, NY

  • no content

Attorney - Labor & Employment Defense - Prominent National Law Firm (Collin County)

Our client, a prominent national law firm, is seeking a Labor & Employment defense attorney for their Collin County office. The ideal candidate will have 3 to 10 years of Labor & Employment defense experience. This is an in-person position and is partnership track as well. Competitive base salary 170k (3 years of experience) to 225k, bonus and benefits. Candidates must be admitted to practice in Texas. Resumes may be sent to [email protected] for review.

  • Collin County, TX

  • no content

Accounts Receivable Manager (Lafayette)

Company Description Power USA is a growing organization focused on delivering reliable, high-quality products and services to customers across diverse industries. The company emphasizes operational excellence, strong financial stewardship, and long-term relationships with clients and partners. Team members are encouraged to collaborate, take ownership of results, and contribute to continuous improvement. Power USA values integrity, accountability, and professional development, offering opportunities to learn and advance within a supportive work environment. Role Description The Accounts Receivable Manager is a full-time, hybrid role based in Lafayette, LA, with flexibility for part of the work to be performed from home. This role oversees the accounts receivable function, including the timely and accurate processing of customer invoices, monitoring of outstanding balances, and management of collections activities. The Accounts Receivable Manager will review credit terms, assess customer creditworthiness, and collaborate with sales and operations teams to resolve billing issues and disputes. Day-to-day responsibilities include reconciling accounts, preparing aging reports, analyzing receivables trends, and ensuring compliance with company accounting policies. The role also involves implementing process improvements, maintaining internal controls, and providing leadership and guidance to accounts receivable staff. Qualifications Candidates should possess strong analytical skills to interpret data, identify trends, and support decision-making. Candidates should possess finance and accounting skills, including an understanding of general ledger, revenue recognition, and cash application. Candidates should possess invoicing skills, including experience with billing processes, issuing accurate invoices, and reconciling customer accounts. Candidates should possess credit management skills, including evaluating credit risk, setting credit limits, and managing collections strategies. Relevant experience in accounts receivable management or a similar role, preferably in a corporate or multi-customer environment. Proficiency with accounting or ERP systems and common office software (e.g., Excel, accounting platforms). Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced setting. Effective written and verbal communication skills and the ability to work collaboratively across departments. Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent practical experience. Supervisory or team lead experience in a finance or accounting function is beneficial.

  • Lafayette, LA

  • no content

Marketing Proposal Coordinator (Omaha)

Company: Lutz Type: Full Time Location: Omaha, NE (In-Person) ABOUT LUTZ Lutz is a business solutions firm, partnering with customers to provide expert advisory and compliance services in Accounting, Financial, Tech, M&A, and Talent. We don’t just offer services; we deliver peace of mind by aligning our work with what matters most to our clients and team members, embodying our promise to Mind What Matters . At Lutz, our people are our greatest asset. That’s why we’ve built a supportive, inspiring work environment centered around our core values: INTEGRITY, HUMANITY, BRAINPOWER, and CONFIDENCE. We foster an atmosphere where professional development is encouraged, your ideas are valued, and work-life balance is more than just a buzzword. We are looking for a Marketing Proposal Coordinator who plays a key role in supporting Lutz’s growth strategy by driving coordination, organization and execution across marketing initiatives. This individual will have a strong focus on events, sponsorships, partnerships, and go-to-market efforts, helping turn strategic priorities into clear actionable plans. The ideal candidate ensures projects are well-communicated, appropriately assigned, and executed efficiently across the marketing team. We like it here, and we think you will, too. MAKE AN IMPACT As a Marketing Proposal Coordinator , you will : Play a key role in developing compelling proposals and supporting broader marketing and business development initiatives Be responsible for coordinating and drafting proposals, tailoring content to specific audiences, and ensuring all deadlines are met Contribute to the creation of marketing materials, preparation of print and digital collateral, client presentations, and other internal and external initiatives. Collaborate on proposal development, including writing, editing, and customizing content to effectively communicate Lutz’s value proposition while ensuring timely and accurate delivery Prepare and coordinate marketing materials for prospect meetings and client presentations Proofread and edit communication to ensure accuracy and alignment with the Lutz brand voice including clarifying objectives and aligning messaging with the needs of the targeted audience Assist the copywriter in content creation for blogs, press releases, social media, and internal communications to support marketing and branding initiatives Support team members with additional marketing, business development and client experience initiatives as assigned QUALIFICATIONS Bachelor's degree in English, Journalism, Project Management or a related field Excellent written and verbal communication skills, including grammar, spelling, and punctuation Formal writing experience with a focus on sales proposal coordination, is a plus (not required) Creative mindset Strong attention to detail Highly organized and capable of managing competing priorities in a fast-paced environment Willing to adopt the Lutz brand voice Team player with a desire to assist colleagues outside of everyday duties BENEFITS Investments & Incentives Competitive Base Salary | Matching 401k Program | Profit-Sharing | New Client Referral Incentives | Professional Certification Exam Incentives Lifestyle Balance Paid Holidays | Paid Time Off (PTO) | Flexible Schedule | Employee Appreciation Events | Social Events | Family Outings Professional Development Formal Mentor Program | Continuing Education | Leadership Development Program | Professional Memberships | Semi-annual Performance Evaluations | Advancement Opportunities | Certification/Professional License Support Health & Wellness Comprehensive Medical, Vision, & Dental Insurance | Healthcare and Dependent Care Flex Spending Accounts | Health Savings Account | Short-term and Long-term Disability Insurance | Life Insurance | Company Wellness Events | Employee Assistance Program Office Perks “Dress for Your Day” Attire | Firm-sponsored Meals | Breakfast on Fridays | Bottomless Soda and Snacks

  • Omaha, NE

  • no content

Business Development Manager (Huntsville)

About the Opportunity Looking for a flexible remote opportunity where your sales experience and ability to build strong client relationships can translate into performance-based earning potential? We are looking for experienced sales professionals to join our team as Business Development Managers. In this role, you will work directly with prospective clients, identify their needs, present financial protection solutions, and help guide clients through the sales process. This opportunity is within the life insurance and financial services industry, with access to products from more than 25 industry-leading carriers. What You’ll Do Develop and maintain strong client relationships Connect with prospective clients who have requested information Conduct client consultations and needs analysis Present appropriate life insurance and financial protection solutions Develop strategies to improve sales activity and production Monitor sales performance and work toward established goals Assist clients through the application process Provide guidance and support to newer sales professionals Maintain accurate records and follow regulatory requirements Develop and maintain strong business relationships What We Provide Remote work environment Flexible full-time or part-time schedule Access to qualified leads and marketing resources Products from 25 industry-leading carriers Ongoing training and professional support Sales and product training Tools and resources to support business development What We’re Looking For Previous sales, business development, or leadership experience Strong communication and interpersonal skills Proven ability to build and maintain client relationships Strong presentation and negotiation skills Goal-oriented and results-focused Ability to work independently and manage sales activity Life insurance license or willingness to obtain one Compensation This is a 1099 independent contractor opportunity with 100% performance-based compensation. There is no base salary or cap on earnings. Potential earnings for experienced agents: $150,000–$200,000, based on production. Additional incentives and bonuses may be available based on production. Growth Opportunities Experienced professionals may also be considered for additional leadership and sales management responsibilities based on experience and performance. Our team provides access to established products, qualified leads, training, and ongoing support so experienced professionals can focus on serving clients and developing their business. If you're an experienced sales professional looking for a flexible remote opportunity with established products and performance-based earning potential, we'd like to hear from you.

  • Triana, AL

  • no content

Accounting Support Professional – Hybrid (Englewood)

Accounting Support Professional – Hybrid Location: East Brunswick, NJ | Client site in Englewood, NJ Compensation: $58,000–$72,000 annually Schedule: Hybrid, with approximately 3 days per week onsite Position Overview An established accounting and advisory firm is seeking an Accounting Support Professional to provide hands-on bookkeeping, accounting, and financial reporting support for client engagements. The ideal candidate has strong QuickBooks skills, solid accounting fundamentals, and preferably experience with Yardi accounting software . Key Responsibilities Manage day-to-day bookkeeping, transaction coding, and general ledger maintenance. Perform monthly bank reconciliations, account reconciliations, and QuickBooks cleanup. Prepare financial statements, including balance sheets, income statements, and cash flow reports. Support accounts payable, accounts receivable, year-end procedures, and 1099 preparation. Organize client records and assist with tax preparation and tax notice responses. Track outstanding client requests, investigate discrepancies, and communicate findings to engagement managers. Provide recurring onsite accounting support at a client office in Englewood, NJ, approximately three days per week. Qualifications Associate or Bachelor's degree in Accounting required. Hands-on bookkeeping or general accounting experience. Yardi experience is a strong advantage , particularly for candidates with real estate accounting exposure. QuickBooks proficiency required; data import experience preferred. Strong knowledge of accounting principles and Microsoft Excel. Excellent organizational, analytical, and communication skills. Ability to manage multiple priorities independently and meet deadlines. Willingness to travel to the client site in Englewood, NJ, up to three days per week. Ideal Candidate A detail-oriented accounting professional who can independently maintain accurate books, reconcile accounts, prepare financial reports, and support client accounting operations. Candidates with both Yardi and QuickBooks experience are especially encouraged to apply.

  • Englewood, NJ

  • no content

Security Professional (Bethesda)

Parsons is looking for a talented Personnel Security Specialist to join our team! In this role, you will oversee the protection of sensitive information and personnel through robust security protocols and compliance with federal guidelines. What You’ll Be Doing Oversee the protection of sensitive information and personnel by implementing and maintaining robust security protocols. Conduct thorough background investigations and adjudicate security clearances in accordance with federal guidelines. Maintain accurate records and certify compliance with all relevant regulations. Collaborate with other departments to address security risks and incidents as necessary. What Required Skills You’ll Bring Active TS/SCI w/ CI POLY. Bachelor’s degree and 3 or equivalent. Proven experience in personnel security or related fields. Strong knowledge of federal guidelines for background investigations and security clearances. Exceptional organizational skills and attention to detail. Ability to collaborate effectively across departments to address security risks.

  • West Bethesda, MD

  • no content

Director of Patient Services (Raleigh)

Director, Patient Services Operations The Director, Patient Services Operations will lead the development and execution of Patient Services operations, including patient onboarding, treatment preparation, REMS, and ongoing patient support. Location: Raleigh/Durham, NC area Responsibilities Develop and execute the Patient Services operational strategy. Lead Patient Services Operations teams, including Case Managers and Supervisors. Support the development and implementation of REMS requirements. Build and improve processes supporting the patient journey. Develop hiring plans and lead recruiting and onboarding for the Operations team. Create and maintain SOPs, policies, quality standards, and escalation processes. Develop training and team engagement materials. Establish KPIs, SLAs, dashboards, and quality metrics to measure performance. Implement quality monitoring, coaching, and continuous improvement programs. Partner with cross-functional teams to support Patient Services strategy and operations. Support CRM, phone systems, reporting, automation, and other operational infrastructure. Ensure compliance with REMS, adverse event reporting, and applicable regulations. Develop contingency plans to support business continuity and launch readiness. Foster a strong team culture focused on patients, collaboration, and compliance. Translate strategy into operational requirements and scalable processes. Collaborate with internal and external partners to support patient and customer needs. Use market and customer insights to improve engagement and operational effectiveness. Qualifications Bachelor's degree in Life Sciences, Business, Marketing, Communications, or a related field. 10 years of relevant industry experience. 5 years of Patient Services Operations leadership experience. Strong knowledge of Patient Services compliance and regulatory requirements. Experience with Patient Services CRM and phone systems preferred. U.S. pharmaceutical launch experience required. Experience in CNS/psychiatry, specialty pharmaceuticals, or complex treatment areas preferred. Strong cross-functional collaboration and communication skills. Ability to analyze complex information and develop actionable strategies. Strong presentation and leadership skills. Ability to travel as needed, approximately 10–20%.

  • Raleigh, NC

  • no content