Customer Experience Specialist

At Percepta, we bring first-class service across each market we support. As a Customer Experience Specialist in Melbourne, FL, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on understanding the customer's needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues in a timely basis. In this role, the CXS is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty. During a Typical Day, You'll • Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm, while guiding the customer from website to pre-buy experience. This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services • Act as a resource of all product knowledge and service support • Schedule activities as required for special events • Actively listen to the customer while controlling the interaction to lead the customer in a professional and efficient manner • Act as a liaison between customer, service support, and dealership by following up to ensure customer satisfaction • Be responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs • Be responsible for handling emails and chats • Exhibit strong follow up and organizational skills, in both verbal and written communication • Be responsible for resolving customer issues using all available resources, including Dealers (i.e. service personnel, subject matter experts (SMEs), leadership, and field service engineers). • Return all email and voice mail messages promptly and follow up with customers and dealers as committed • Be responsible for documenting customer inquiries and concerns • Use applicable customer satisfaction tools to resolve customer issues. Tools include financial assistance, service plans, payments, and maintenance plans • Participate in business-related marketing and sales projects • Meet specified goals as set forth by management • Provide feedback to management for the continued and improved performance of the department to foster positive results and growth • Work as a team player - assist other team members when in need of support What You Bring to the Role • High school diploma required; Associate or bachelor's degree is a plus • A minimum of 2 years of experience in customer service, call center, hospitality, or public relations, or sales • Experience in a luxury field (hospitality or brand product) is a plus • Knowledge of the automotive industry is a plus • Strong verbal and written communication skills • Strong customer service, interpersonal, and relationship-building skills • Excellent English language (oral and written), with grammatical knowledge and etiquette • Typing skills (minimum of 30 words per minute) What You Can Expect • Starting pay rate of $18.34 per hour • Health/Dental/Vision/Life Insurance • Flexible Spending Account (FSA) and Health Savings Account (HSA) • 401(k) with company match • Vacation/Sick Time and Paid Holidays • Tuition Reimbursement • Employee Assistance Program • Employee Discount Program • Training and Development Programs (Percepta College) • Employee Rewards Program (Perci Perks) A Bit More About Your Role This position is a single point of contact for customers to address sales, product knowledge, service issues, dealer information, and to obtain resolutions. Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence. About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team member, you can expect: Culture of Service - to be treated like you are the customer from day one Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value in your contributions Respect - a team that is accountable, dependable, and gives you their full attention Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization Career Growth - lots of learning opportunities for aspiring minds Diversity - be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness. As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. Percepta is an Equal Opportunity Employer. Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

Transportation Manager

Job Summary Oversee and manage local drivers ensuring proper communication between drivers, Branch and Corporate Management. Implement new routes. Ensure compliance with all state Department of Transportation (DOT) and Company regulations and adapt MedTrans capabilities to provide efficient high quality Transportation Service. Job Description Responsibilities: Optimize daily routes and activities based on Branch and Fleet workloads and available Customer order information to maximize the utility of all Fleet assets. Ensure compliance with all DOT and Company regulations Ensure drivers are properly trained according to MedTrans requirements. Ensure the safe and efficient operation of the assigned Medtrans fleet. Ensure that all equipment is properly maintained in accordance with the MedTrans vehicle maintenance policy. Conduct regularly scheduled meetings with drivers as required by DOT or company policy. Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Visit Medline customers (with or without Sales) to discuss operational issues and improve delivery service. Required Experience: Education High school diploma or equivalent. Work Experience Experience managing and dispatching drivers and use of routing software. Intermediate knowledge of Transportation Costing and Motor Carrier Operations. Experience managing and dispatching drivers and use of routing software. Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets). Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show). Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions). Knowledge of Transportation Costing and Motor Carrier Operations. Ability to move, lift, carry supplies/equipment up to 50 lbs and may have to occasionally lift up to 75 lbs Must be able to stand for a minimum of 8 hours and up to 12 hours per day for up to 6 days a week Preferred Qualifications: At least 2 years of experience coaching, mentoring and training staff. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $101,000.00 - $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Videographer

WWMT/ARC West Michigan/wwmt.com is looking for a creative full-time News Photographer who has a passion for storytelling. We are seeking someone who can see beyond the lens and bring back compelling stories. Our candidate should have at least one year of shooting experience and technical knowledge of editing and photo equipment. You will cover day to day general assignment stories and edit stories for newscasts as well as edit video for newscasts from outside sources. We have desktop and laptop editing. You will need to possess excellent people skills, a strong work ethic, and a great attitude. Skills: Strong news judgment and communication skills Excellent technical skills Ability to work in a fast-paced and deadline driven environment Ability to work well independently and as part of a team Produce content on multiple platforms and stream video Requirements and Qualifications: A minimum of one year shooting experience and technical knowledge of editing and photo equipment Experience with LiveU is a plus Must be flexible with schedule Must have and maintain a valid license and a good driving record Must be able to lift and carry between 25 and 50 pounds on a regular basis While applying online, please include a link to your online demo reel Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law. About Us Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates, and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR, and The Nest. Sinclair’s AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at www.sbgi.net. About the Team The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let’s talk.

Machinist I - Entry Level

Primetals Technologies USA, LLC is a leading partner for engineering, plant construction and lifecycle services in the metal industry. We provide innovative and practical solutions to support our customers with long-term sustainability goals and their increased competitiveness. We believe the technical and economic know-how and of our employees is the key success factor of our company. Our engineers apply their expertise and use our technologies to create, design and install complex technological products and plant solutions for the metals industry. Our manufacturing teams build products our customers depend on for producing steel plants, and our service teams are ensuring that our customers are operating at the highest level. Come join the 7,000 employees worldwide working at Primetals Technologies, a Group Company of Mitsubishi Heavy Industries. Our Decatur, AL facility is currently seeking to a 3rd shift mid-level Machinist position. MINIMUM REQUIREMENTS: Candidates must be authorized to work in the U.S. Applicants must pass a pre-employment physical exam and drug screen. Minimum of 2 years machining experience or equivalent certification. Classification and base pay rate will be dependent upon skillset and prior experience. RESPONSIBILITIES: Performs setup, and operation of computer numerical controlled (CNC) machines May also operate manual machines such as lathes, mills, and profile machines Work is diversified, and machining is performed to ordinary tolerances Monitors work to ensure that machine is operating properly Works from drawings and written instructions to create replacement and new parts, and in making repairs to existing parts and equipment. Requires extensive knowledge of various metals and of measurements used in machining processes Determines dimensions and tolerances of piece to be machined, sequence of operations and machines required by studying specifications, such as blueprints, sketches, damaged parts, or descriptions of parts Computes cutting speeds, feed rates and dimensions Prepares and pre-sets all tools needed for machining operations Responsible for rigging and transporting large parts and equipment by crane Inspects machined work pieces to verify conformance to specifications Performs housekeeping of machine and work area Daily maintenance check of machine This position requires no programming experience. However, applicants possessing programming capabilities will receive priority consideration. Primetals Technologies offers a full range of benefits, including paid time off, medical, dental, vision accident, hospital indemnity, critical illness, life & accidental death insurance as well as a tool purchase program, 401(k), flexible spending accounts, education reimbursement, quarterly bonus, and employee referral bonuses. At Primetals Technologies, we value difference for the benefit of our Employees, our Customers, and our Community. Primetals Technologies is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. 6486

Senior Assistant Store Manager

Hourly rate ranges from $16.75 - $17.00 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and eligibility. The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. This position will work up to 38 hours per week. The minimum age requirement for an Assistant Store Manager is 18. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail and or management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

Automotive Diesel Technician / Sign on Bonus

AUTOMOTIVE DIESEL TECHNICIAN Sign-On Bonus Dayton Andrews Dodge Chrysler Jeep Ram in St Petersburg is looking for Diesel Mechanics to join their industry leading Service Team! Competitive Pay | State-of-the Art Equipment | Performance Incentives Responsibilities: Automotive Diesel Technicians perform work specified on maintenance and repair orders on Diesel Vehicles with efficiency and in accordance with dealership standards Diagnose and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. to specification Provide labor and time estimates for additional automotive repairs Explain diesel mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers Continuously learn new technical information and techniques in formal training sessions in order to stay abreast of rapidly changing technology Inspect and test new vehicles and recording findings so that necessary repairs can be made Join the service team at Dayton Andrews DCJR TODAY! Position is located in St Petersburg, FL Job Requirements: Level III Chrysler Certification required 3 years of Automotive Experience required 5 Certifications from The National Institute of Automotive Service Excellence (ASE) which include: engine repair, engine performance, heating and air conditioning, electrical systems, automatic transmissions, manual transmission and axle, brakes and front end Ability to diagnose and repair engine, transmission, electrical, steering, suspension, brakes, and AC systems Hold a valid driver’s license Dealership Commitment: Sign on Bonus Competitive wages Training Health, Dental, Vision, Life, Short and Long Term Disability Insurance 401k with company match (at qualifying dealerships) Professional working environment Find out all Dayton Andrews DCJR can offer you! Apply today!

Senior Assistant Store Manager

Hourly rate ranges from $18.00 to $18.25 and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and eligibility. The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. This position will work up to 38 hours per week. The minimum age requirement for an Assistant Store Manager is 18. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail and or management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

Store Manager - Spencer's

Hourly rate ranges from $21.00 to $21.25 and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Discount Merchandise, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and eligibility. Brand: Spencer's The Store Manager is responsible for establishing and maintaining Guest Services. The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The minimum age requirement for a Store Manager is 21. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

Director, Business Development

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT. Director, Business Development Job Description: The Business Development Director primarily works to establish new business relationships for the purpose of securing new projects or clients. The Business Development Director will be responsible for their individual sales as well as the management of sales for their respective business unit. This person is recognized as a business professional who brings qualified sales experience within the AEC industry and possesses the ability to implement a Business Development strategy and execute goals set forth for the business unit. This person has excellent communication skills, an understanding of general contracting, and the ability to manage multiple priorities and competing deadlines. The ideal candidate will provide direct coaching and support to elevate the Business Development approach of seller-doers in their business unit. This position reports to and receives direction from the local Business Unit Leader and receives coaching from the Business Development Vice President. HITT Contracting is a leading national commercial construction company headquartered in Falls Church, Virginia. Established in 1937, HITT has grown from a small family business into one of the top 10 largest general contractors in the nation. With nearly 2,000 team members across the US, HITT is known for delivering exceptional building experiences and fostering innovation, sustainability, and trust in its projects. Responsibilities Cultivate new business opportunities and relationships to drive growth. Partner with the Business Unit Leader to develop and execute a sales plan aligned with unit and corporate strategy. Maintain involvement in industry organizations and community groups to expand HITT’s visibility. Track Business Development activities in CRM and support reporting and planning efforts. Develop and maintain strong relationships with key clients, ensuring excellent client experience. Monitor target account performance, profitability, and progress toward annual goals. Establish and manage a seller-doer process, providing training and coaching to Business Development managers and team members. Lead execution of Business Development and brand exposure strategies to strengthen market position. Identify market trends and opportunities to support business growth. Collaborate with corporate Business Development teams to maintain consistency on national accounts. Qualifications BS or MS in Construction Management, Architecture, Business, or Marketing. 7–10 years of experience, preferably in the AEC industry, with proven success in sales, corporate Business Development, and account management. Expert in RFP process, preferably in the AEC industry. Demonstrated track record of increasing sales and identifying new business opportunities. Very strong communication, attention to detail, and negotiation skills. Willingness to travel up to 50% of the time. Industry references required prior to interview. HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.

Entry Level Automotive Technician/ Lube Tech

Tomball Dodge Chrysler Jeep Ram is hiring Express Lane Lube Technicians to join our busy service department in Tomball, TX! Whether a recent technical school graduate or an experienced oil change master, Tomball Dodge Chrysler Jeep Ram offers a chance to kick-start your career in automotive repair! Dealership Benefits: Competitive wages Training Health, Dental and Vision Insurance 401k with company match Paid time off Professional working environment Job Responsibilities: Perform vehicle inspections, basic maintenance, minor repairs, and documentation Perform oil changes and lubrication work Communicate with service advisor when additional repairs are needed or when repairs cannot be completed in the scheduled time period Inspect and test-drive new vehicles to ensure that all features function properly Install Mopar accessories on new vehicles as specified by the customer or dealer Work alongside skilled technicians to learn how to perform quality vehicle service maintenance and repairs Job Requirements: Must possess 1 year of automotive maintenance experience OR automotive technician training Experience can include oil changes, basic maintenance or minor repair work Team-oriented, flexible and focused on maintaining a high level of customer service Must have a valid driver’s license with an acceptable driving record All applicants must be authorized to work in the United States Must be able to pass a pre-employment background check and drug screen Start your career with Tomball Dodge Chrysler Jeep Ram! Apply now!

Store Manager - Spencer's

Hourly rate ranges from $18.98 - $19.23 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Discount Merchandise, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and eligibility. Brand: Spencer's The Store Manager is responsible for establishing and maintaining Guest Services. The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The minimum age requirement for a Store Manager is 21. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.