Commercial Electrician

Commercial Electrician NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success. We are seeking an experienced and highly skilled Commercial Electrician to join our team. As a Commercial Electrician, you will be responsible for ensuring the electrical systems of our commercial properties are safe, efficient, and up-to-code. This position is governed by state and federal laws and institution policy. This position will be divided between our Washington County Campus and the main Campus in Benton County. This is an excellent opportunity for a motivated individual to advance their career and make a meaningful impact on the daily operations of our organization. Essential Duties: Install, maintain, and repair electrical systems and equipment in a timely and efficient manner. Ensure that all electrical work complies with local and national codes and regulations. Diagnose and troubleshoot electrical issues and make repairs as necessary. Read and interpret blueprints, schematics, and electrical code specifications. Install and maintain lighting systems, including emergency lighting and lighting control systems. Coordinate with contractors and other team members to complete projects on time and within budget. Replacing damaged wiring, fixtures, or components as needed. Other duties as assigned Rate of Pay: $27.04 per hour *Higher compensation may be considered based on qualifications directly related to position. Required Qualifications: The formal education equivalent of a high school diploma; plus, completion of required education or training along with the required license or certification as an Electrician. At least 3 years of experience as a Commercial Electrician. Certificates/Licenses: Must be licensed as Journeyman Electrician in accordance with ACA 17-28-304. Preferred Qualifications: Experience with electric motors and VFD/VSD Knowledge Skills and Abilities: Knowledge of the methods, practices, and safety precautions as they relate to Electrical skilled trades. Knowledge of the accepted practices, processes, materials, and tools of Electrical skilled trades. Knowledge of the laws and regulations relating to Electrical skilled trades. Ability to provide mathematical and analytical skills necessary to do material estimates for one or more of the skilled trades. Ability to read and interpret blueprints, manuals, schematics, building plans, and/or work drawings. Ability to understand verbal and written instructions. Ability to maintain inventory on needed parts and tools for one or more of the skilled trades. Understanding of electrical theory, circuits, and wiring methods. Physical Demands/Work Environment: The position requires the ability to lift, carry, push, and pull heavy materials and objects weighing up to 50 pounds, or heavier weights with the use of proper equipment. Must be able to work during different weather climates; to include hot/cold weather, rain, etc. Must possess mobility to work in and around different buildings and facilities, to operate a motor vehicle and drive on surface streets; strength, to work in confined spaces and around machines, to climb and descend ladders, and to operate varied hand and power tools and equipment; vision to read printed materials and a computer screen and hearing and speech to communicate in English over the telephone or radio. NWACC is an Equal Opportunity Employer, please see our EEO policy. To apply, visit https://nwacc.wd1.myworkdayjobs.com/NWACC_External_Career_Site/job/Benton-County-Campus-Arkansas/Skilled-TradesmanCommercial-Electrician_JR-1046 jeid-ccd9f059e0425d438229d1c751e7949a

Recertification Specialist

Description: Position title: Recertification Specialist Position Summary: Our client a non-profit organization is seeking a Recertification Specialist/Leasing specialist to help participants that are formerly homeless with diagnosed and undiagnosed mental illness. Manage the annual and interim income re-examination process for residents in affordable housing including but not limited to (HUD/LIHTC), ensuring continued eligibility, accurate rent calculation, and compliance with regulations. Schedule interviews, collect documentation, calculate income/assets, and maintain resident files to meet regulatory standards. New York City, State and Federal regulations Key Responsabilities: Resident Re-examinations: Scheduling and conducting annual and interim recertifications, including interviews and collecting income, asset, and expense documentation. Compliance Management: Ensuring compliance with Section 8, LIHTC, and HUD rules, keeping files 'MOR-ready' (Management and Occupancy Review). Rent and Income Calculation: Accurately calculating annual and interim rent, ensuring income reporting is correct and consistent. File Maintenance: Maintaining organized, accurate, and up-to-date resident files. Documentation Processing: Sending third-party verifications and processing necessary paperwork for eligibility. Vacancy Management/CAPS system : Assisting with maintaining the applicants through NYC CAPS system and assisting with unit inspection processes. Knowledge and Skills: Strong understanding of LIHTC (Low-Income Housing Tax Credit) and HUD/Section 8 regulations. Proficient in Microsoft Office (Excel, Word) and property management software (e.g., Yardi). Experience with 610 rent increase requests and HPD DTR system. Exceptional attention to detail. Strong communication skills. Excellent customer service. COMPANY OVERVIEW This job is presented to you by TemPositions Office, a division of the TemPositions Group of Companies. Enjoy exceptional compensation, benefits, and a wealth of opportunities in all office related position. To learn more about employment opportunities, visit our website at www.tempositions.com. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged. Responsibilities: Skills:

Technician, Accounting II

Technician, Accounting II Job Summary: Talent Software Services is in search of a Technician, Accounting II for a contract position in Columbia, SC. The opportunity will be for three months with a strong chance for a long-term extension. Primary Responsibilities/Accountabilities: Under general supervision, performs a variety of routine to moderately complex clerical/accounting functions such as inventory balancing, reconciliations, generating refund request letters, processing disbursements and deposits, keying journal entries and logging items in accordance with standard procedures in one or more of the following areas; general accounting, accounts payable, accounts receivable or related financial area. May complete special projects. 30% Prepares various financial data associated with refunds, invoices, recoupments, adjustments, cash disbursements, deposits, check voids and reissues, disputes, correspondence, or other data in support of the finance or accounting function. Ensures data is complete, accurate, and organized for processing. Provides supervisor with daily, weekly, and/or monthly summary reports of accounting activities for the position. 25% Completes moderately difficult research using financial reporting systems, files, and other means to identify errors such as overpayments or misapplication of funds. Resolves routine questions and problems, referring complex issues to higher levels. 20% Performs calculations on financial documents to ensure accuracy of bank deposits, receipts, disbursements, refunds, or other accounting-related items. 20% Provides other support duties related to the accounting/finance function that may include monitoring financial systems, keying journal entries, tracking funds, balancing accounts, maintaining inventory and receiving cash funds from customers, etc. May assist less experienced accounting clerks as needed. 5% Determines, prepares, and distributes correspondence regarding monies due or erroneously received. Issues refunds as appropriate. Qualifications: Required Skills and Abilities: Good oral and written communication and customer service skills. Excellent organization skills and attention to detail. Strong business math skills. Required Software and Tools: Microsoft Office. Work Environment: Typical office environment. If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!

Billing Specialist

Position summary This position is responsible for client billing and client account maintenance. Job duties and responsibilities Bill clients monthly for assigned attorneys within the paperless 3E workflow system Generate and proof invoices for accuracy Mail, email, or electronically submit invoices to clients Communicate with assigned attorneys and secretaries regarding status of monthly billing Update client and matter information within the 3E system Assist attorneys and secretaries with inquiries Set up electronic billing as needed Edit time and cost entries as instructed Research details of expenses and credits on a client account Assist with special projects as assigned by attorneys or manager Job duties and responsibilities are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education Associate degree in accounting or equivalent work experience preferred Experience Prior experience with billing or other accounting function preferred Experience with Elite/3E or other accounting or billing system preferred Experience in a law firm or professional services environment a plus Mathematical aptitude Ability to organize and prioritize multiple assignments Ability to work independently on various projects and meet deadlines Knowledge of Microsoft Excel and Elite/3E accounting software Excellent communication and interpersonal skills Ability to work with individuals at all organizational levels Customer focus with a track record of providing a high level of service Ability to organize and prioritize workload Skills Excellent verbal and written communication skills Strong organizational skills Ability to prioritize workload in a fast-paced environment Ability to work independently and maintain a professional manner Strong attention to detail Ability to communicate and interact effectively with all organizational levels Ability to meet weekly and monthly deadlines Ability to handle multiple tasks and complete assignments within set timelines Exceptional organizational and time management skills Strong problem-solving and troubleshooting abilities Solutions-oriented thinking Additional information Supervisory responsibilities None Equipment used Personal computer and standard office equipment including telephone, calculator, copier, and scanner Essential job functions Ability to sit or stand for extended periods and perform prolonged computer use Ability to use computers, telecommunications, and digital collaboration tools Ability to communicate effectively Ability to maintain attention to detail while analyzing complex information and managing multiple priorities Ability to apply sound judgment to decisions Ability to work extended hours as required to meet business needs Working conditions Required to work in the office a minimum of four days per week May be required to work hours beyond the normal daily schedule Weekly schedule to be discussed with direct supervisor Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. This is a non-exempt position. The hourly wage range for this role is $22.60 to $26.44, with an estimated annual compensation range of $47,000 to $55,000, based on expected hours. Employee benefits overview Our comprehensive benefits package includes: 401(k) retirement plan Medical insurance Health savings account Virtual health services Dental insurance Vision insurance Accident insurance Hospital indemnity insurance Critical illness insurance Life insurance Short-term disability coverage Long-term disability coverage Flexible spending accounts Lyra Health employee assistance program Paid family leave for eligible exempt and non-exempt staff Transportation benefit Back-up child care services College Coach program Pet insurance Paid time off available to full-time, non-temporary employees Reed Smith offers a challenging work environment, business casual dress code, and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and a generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with core values of integrity, excellence, teamwork and respect, innovation, and impact. Reed Smith provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.

Behavioral Health Specialist (FBH Clinical Care Coordinator)

Are you a novelty seeker? Do you seek new ideas and creative approaches? Are you tired of working 9-5? Do you need flexibility? WE'RE GROWING! Behavioral Health Specialist (Internal title: Clinical Care Coordinator) BREMERTON, WA (KITSAP AREA) RELOCATION ASSISTANCE! Catholic Community Services, Family Behavioral Health is looking for a Behavioral Health Specialist (Internal title: Clinical Care Coordinator) to join our team of innovators who continually "push the envelope" and challenges traditional thinking in Behavioral Health. WHO WE ARE We are a values-driven organization, providing family oriented behavioral health care for children, youth and families, provided primarily in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located in Tukwila, Burien, North Tacoma, University Place, Olympia, Shelton, Bremerton, Aberdeen, Yelm, Vancouver, (Salmon Creek and Oakview) and Portland Oregon, we offer comprehensive intensive, Wrap-around mental health services to a diverse population of families. We employ over 750 caring and compassionate employees. WHAT WE VALUE Compassion Diversity Strength-Based-Approach Social-Justice & Our Staff! WHAT WE OFFER: Starting Pay Range: $33.06 - $36.78 per hour Additional Pay/Ability to Earn Additional Pay of: Coverage after hours: $1800.00 per year Pay based on performance: up to $8000.00 per year Training and Supervision: Extensive training in multiple clinical approaches as well as training in other areas Daily and weekly supervision and support with your Clinical Supervisor, as needed. BENEFITS: 12 paid holidays; plus 1 personal holiday each year! 3 weeks' vacation per year 12 sick-days per year Medical Dental Vision Insurance Life Insurance (1 times annual salary) Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension JOB SUMMARY: Meet and engage the family communicating compassion, support, respect and enthusiasm for them and your role as a helper. Provide and/or arrange necessary crisis response and stabilization services, completing and communicating the safety/crisis plan with family and others. Prepare the family for next steps in the intervention (e.g., team development, planning process, natural supports, etc.). Customize helping approaches to fit the family’s uniqueness, personality, culture and interest. Provide intensive and strength based therapeutic mental health services and supports to children, youth and families in the community including: assessing for immediate safety and stabilization needs, treatment plan development, safety and crisis planning, child and family team meeting facilitation, on-going assessment and evaluation of current treatment planning strategies, goals, and outcomes Brainstorm and negotiate strategies that build on child and family strengths. Consult with clinical supervisor, mental health specialists and others as needed and incorporate recommendations. Meet productivity and documentation standards using collaborative problem-solving strategies to ensure complete, accurate and strength-based documentation for all children/youth and families served. Respond to crises in a prompt, effective and collaborative manner. Provide and/or facilitate the provision of a range of therapeutic responses that support the overall plan (including individual and family therapies). Utilize parent/family expertise in problem solving around specific needs. Modify and adjust individual intervention techniques for each situation without changing the direction of the plan. Facilitate placement into foster care, as needed, while ensuring necessary paperwork is completed and notifications made. Facilitate others, including a team, to implement the plan from beginning. Reevaluate, modify, and redesign plan based on new information. Inspire confidence in the child, family and other team members about their strengths and ability to transition successfully. Arrange and negotiate a process for ongoing formal and informal services and supports. Create and practice a plan for aftercare supports and response post CCS involvement. This position will participate in an on-call rotation with other Clinicians and Clinical Care Coordinators. This position will be based out of the FBH Bremerton office. This position requires scheduling flexibility to meet the needs of youth and families served. The services we offer will be provided in community-based settings and in family homes. Other duties as described in the full job description, which may be shared if chosen as a candidate for an interview. WHAT WE ARE SEEKING IN A CANDIDATE: Bachelor’s degree in social work, psychology, behavioral sciences or equivalent. 21 years or older. Experience serving children and/or families (e.g. mental health, social services, education), preferred. Energetic, innovative style with the ability to engage children, youth and family members in services. Enthusiastic and optimistic approach, encouraging ongoing participation of all involved. Natural ability to work with others through a genuine strengths-based approach, appreciating unique qualities and assets of all involved. Passion for helping families stay together. Ability to meet with clients and colleagues in homes and community locations. Ability to visually assess safety within family homes. Ability to work both independently and as a member of a team. Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations. Ability to drive to our family homes and within the community, with reliable transportation, valid driver’s license, and current automobile insurance with an acceptable driving record per CCS policy. Preference for a flexible schedule rather than a traditional, fixed 8am-5pm, Monday through Friday, facility-based position Availability to flex some work hours. Applicant must successfully pass required background clearances prior to an offer of employment. Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services. ABOUT BREMERTON & KITSAP AREA: Bremerton is a small beautiful city, located across from Seattle (a one-hour ferry ride away) with sweeping views of Olympic Mountain Range. Guests of Bremerton will enjoy the Harborside area offering fine hotels and dining, coffee shops, cafes and Art District, Puget Sound Navy Museum, USS Turner Joy, Boardwalk, Harborside Fountain, and PSNS Memorial Plaza. The surrounding Kitsap area offers smaller, charming, waterfront communities with all the amenities of any large city. Enjoy all the area has to offer: A haven for boating, fishing, whale and bird watching, and hiking. Kitsap is alive with farmers markets, art shows, and festivals throughout the year. Bremerton offer championship golf courses, 35 parks, affordable housing, excellent schools, and many recreational programs. If you are passionate about providing strength-based mental health services for children, youth and their family, we would love to hear from you! If you are not on our careers page: please copy and paste the following URL into your browser: https://fbh-ccsww.icims.com/jobs/intro?hashed435738801 to view our opportunities. Search for your jobs of interest and click on “Apply” to upload your resume and answer a few questions for consideration. For additional questions, contact Karla Lacktorin, Regional Clinical Recruiter, at: [email protected] Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.

Workforce Operations Coordinator

Genesis10 is currently seeking a Workforce Operations Coordinator for a 6 month contract opportunity with our client in the Utilities industry. The position is located in Dallas, TX 75201 and requires the selected candidate to be on site 3 days per week and work 2 from home (subject to change). Description This role serves as a central point of coordination for workforce documentation, incoming/outgoing resource tracking, access requests, and operational governance to enable smooth team onboarding while contributing to seamless, ongoing day-to-day functionality. Responsibilities Maintain job descriptions, facilitating required detail and obtaining appropriate senior leadership approval. Partner closely with Governance and Supplier Relations for job postings and processing. Manage incoming resumes and coordinate structured and timely feedback. Facilitate monthly resource Statement of Work [SOW] extension review. Update and maintain Organizational roster and distribution lists. Administer and maintain organizational roles within Planview. Issue weekly timesheet reminders, including maintaining non-Org resource list. Coordinate onboarding within Organization – including pre-start readiness, maintaining tracker, ensuring system and building access raised, and internal communications. Ensure onboarding materials and processes are current and aligned with internal standards. Maintain and update the Organization Confluence space, ensuring documentation is current, well-organized, and easily discoverable. Attend all financial and departmental meetings to capture accurate, concise minutes. Document key discussions, official decisions, and assigned action items for stakeholders. Distribute/publish finalized minutes and follow up on pending action items to ensure accountability. Generate and distribute weekly review of overdue timesheets. Follow up directly with resources to ensure timely submittals and resolve discrepancies. Review and approve zero-hour time sheets to maintain accurate records. Manage and maintain financial and operational files to ensure alignment with organizational structure. Assist with conference room reservations as needed. Provide general Tower/Organization support to ensure efficient day-to-day team functionality. Qualifications Strong organizational and time-management skills with ability to manage multiple concurrent workflows. Excellent written and verbal communication skills. Highly detail -oriented and process orientation. Ability to work independently, proactively, and with discretion handling sensitive information. Collaborative, detail-oriented and process driven. Familiarity with Microsoft Office or equivalent productivity tools. Demonstrates strong follow-through and accountability in all responsibilities. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the qualifications described and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accounting Clerk I

Great Opportunity to Join a Team That Has Been Proudly Serving South Texas Since 1938! Members First Credit Union is a member-focused financial institution dedicated to providing exceptional service and innovative financial solutions to our community. We are committed to fostering financial well-being and empowering our members to achieve their financial goals. Job Summary: We are seeking a detail-oriented and organized Accounting Clerk to join our team. This role is responsible for performing a variety of routine accounting and clerical duties, including adjusting entries in journals and ledgers, processing daily data, reconciling accounts and bank statements, handling accounts payable and receivable, and processing credit/debit card fraud cases. The ideal candidate will ensure accuracy and efficiency in financial recordkeeping and provide support across multiple accounting functions. Key Responsibilities: Process daily accounting procedures and reconcile accounts Handle ACH transactions, share drafts, and bill pay files Perform accounts payable and receivable functions Assist with month-end reporting and resolve discrepancies Maintain journals, ledgers, and other financial records Support cardholder disputes and fraud case processing Collaborate with internal teams and vendors to resolve issues Provide technical support for accounting-related system problems Qualifications: High school diploma or equivalent 1–3 years of experience or equivalent education in clerical accounting preferred Financial institution experience preferred Knowledge of MS Office with emphasis on Excel and Word Knowledge of generally accepted accounting and bookkeeping principles and procedures Excellent attention to detail and time management skills Ability to maintain confidentiality and work in a team environment Strong written and verbal communication skills Basic math skills required Ability to lift forms, boxes, and other moderately heavy materials (up to 25 lbs) Benefits: Competitive salary and benefits package (including health, dental, and vision insurance) Opportunities for professional development and growth Collaborative and supportive work environment Commitment to work-life balance and employee well-being 401(k) with employer match Paid time off and holidays Ready to Make a Difference? Apply today at http://www.m1st.org/about/careers Members First Credit Union is proud to be an Equal Opportunity Employer

Audit Analyst I

Audit Analyst I Job Summary: Talent Software Services is in search of an Audit Analyst for a contract position that can be worked in PA (PA Corp Location) or KY (Eastpoint Administrative Building). The opportunity will be for three months with a strong chance for a long-term extension. Position Summary: The Treasury Operations department is looking for an organized and self-motivated analyst to perform cash control functions. This position is responsible for performing cash and banking control activities and related administrative support within the department. The analyst must understand effective control models, specifically related to the safeguarding of cash while operating under the framework of SOX 404 requirements. The successful candidate should have the ability to communicate effectively, both verbally and in writing, as well as possess problem solving and time management skills, be detail-oriented, and be comfortable working in a team environment. Primary Responsibilities/Accountabilities: Perform controls around vendor/customer banking information by performing callbacks and validating requested change information. •Complete daily interface controls to ensure all systems are working as expected. Assist with daily, monthly, and quarterly cash controls to ensure all transactions are recorded appropriately and prevent instances of fraud. Perform daily matching of book records to bank transactions in Treasury reconciliation software. Research and resolve any issues or exceptions that arise from daily matching. Prepare and analyze monthly bank reconciliations and resolve discrepancies. Assist with management and regulatory reporting requirements. Assist with unclaimed property process, including preparing reports, initiating payment requests, and responding to customer inquiries. Ensure compliance with Company policies and protect organization's values by keeping information confidential. Provide support to internal users on Treasury processes. Provide various types of administrative accounting support. Interface with internal and external auditors concerning the cash controls of the Company. Assist on special projects and ad hoc analysis, as needed. Provide customer service for both internal/external customers in a positive and professional manner. Handle and safeguard cash records and confidential information. Perform other duties as assigned by manager. If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk

Network Ops Center Supervisor

Position summary The Network Operations Center (NOC) Supervisor is responsible for overseeing the day-to-day work of NOC Technicians, including scheduling coverage, monitoring operational performance, and ensuring accurate documentation. This role guides team members, supports coordination, and serves as the primary escalation point for network-related incidents and service interruptions. The Supervisor works with internal teams, vendors, and service providers to support resolution. The position also supports IT projects such as site refreshes, office openings, and hardware rollouts, while providing Tier 1 and Tier 2 systems support as needed. Responsibilities include incident tracking, executing documented changes, and ensuring ticket accuracy. The role also monitors metrics and shares insights with leadership to support operational effectiveness. Job duties and responsibilities Monitor a 24/7/365 global environment using enterprise monitoring tools Serve as primary escalation point for network-related issues Oversee NOC Technicians, including scheduling, performance monitoring, and documentation Guide team members and support development through coaching and knowledge-sharing Participate in hiring processes and candidate selection Communicate incidents and updates using enterprise communication tools Facilitate incident bridges and drive issue resolution Troubleshoot network issues across data centers, offices, and cloud environments Support network hardware including LAN/WAN circuits, wireless, and APC systems Perform troubleshooting and maintenance across Windows and Linux environments Respond to and escalate security-related events as appropriate Support IT initiatives including refreshes, office openings, and hardware rollouts Provide Tier 1 and Tier 2 support and act as escalation for Help Desk issues Oversee incident management and ensure accurate ticket documentation Conduct ticket reviews and coach team on quality and follow-up Execute change control processes and participate in change review calls Drive problem management and ensure permanent fixes are implemented Develop and maintain NOC and change metrics; report trends and improvements Participate in firmwide IT initiatives and special projects Work holidays and weekends as needed Perform other duties as assigned Job duties and responsibilities are not exhaustive and may be supplemented as necessary. Required skills and experience Education Bachelor's degree in Computer Science, Information Technology, or equivalent experience Additional certifications preferred Experience Five years of experience in IT operations in a large professional services environment preferred Supervisory or shift lead experience required Experience supporting users and IT operations required Experience working with managed service providers Experience with enterprise environments (data centers, cloud, Windows/Linux) preferred Familiarity with ITIL frameworks (incident, change, problem management) Law firm or professional services experience preferred Skills Strong technical knowledge across networking, security, virtualization, databases, and storage Proficiency with enterprise platforms (Exchange, SharePoint, Citrix, mobile tools, document management systems) Experience with cloud platforms and monitoring tools (e.g., SolarWinds) Strong troubleshooting and documentation skills Effective communication and interpersonal skills Customer service mindset with flexibility in a fast-paced environment Ability to manage multiple priorities and meet deadlines Ability to work independently and collaboratively Ability to learn new technologies quickly Strong problem-solving and decision-making skills Ability to coach and guide junior team members Supervisory responsibilities Shared responsibility for supervising Network Operations Center Technicians Equipment to be used Personal computer and standard office equipment Essential job functions Ability to sit or stand for extended periods and perform computer-based work Ability to use technology and collaboration tools Ability to communicate effectively Ability to analyze complex information and manage multiple priorities Ability to lift up to 75 pounds and move equipment up to 50 pounds occasionally Ability to provide off-hours support, including evenings, weekends, and holidays Ability to handle confidential and sensitive information appropriately Working conditions Requires in-office presence at least four days per week. May require work beyond standard hours. Schedule details will be discussed with the supervisor. Pay ranges This represents the presently anticipated pay range for this position. Actual pay may vary based on factors including location and experience. Pittsburgh: $102,000 – $117,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) retirement plan Medical insurance Health savings account (HSA) Virtual health services Dental insurance Vision insurance Accident insurance Hospital indemnity insurance Critical illness insurance Life insurance Short-term disability coverage Long-term disability coverage Flexible spending accounts (FSA) Lyra Health employee assistance program (EAP) Paid family leave Transportation benefit Back-up child care services College Coach program Pet insurance Paid time off Reed Smith offers a competitive compensation package, flexible benefits, tuition assistance, and a generous 401(k) plan. Equal opportunity statement Reed Smith is an Equal Opportunity Employer with core values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. The firm provides reasonable accommodations in accordance with applicable law. Qualified candidates only. No search firms.