Technical Support Engineer - Tier 2

Job Description Job Description Job description We are currently seeking a self-motivated and dedicated individual to join our Technical Support team. This role requires a broad array of technical knowledge to support our clients located throughout Northeast Ohio. The primary responsibilities include providing onsite advanced troubleshooting for our clients, handling escalated issues from Tier 1, interfacing with our ticketing platform, and working in our managed services system. The qualified individual will possess superior customer service and communication skills and the ability to solve problems and multi-task effectively in challenging situations. The capacity to work independently as well as part of a team is critical. Essential Functions Resolve complex technical issues, focusing on hardware, software, and network problems Act as the point of escalation for unresolved Tier 1 issues, ensuring timely and effective resolutions Collaborate closely with relevant teams, vendors, and clients to address and resolve recurring or high-impact technical issues Accurately document all support interactions, troubleshooting steps, and solutions in a ticketing system Contribute to the internal knowledge base by documenting recurring issues and resolutions for future reference Proactively monitor system performance to identify potential issues before they impact users Maintain clear and effective communication with clients, providing timely updates and transparent status reports Provide guidance, training, and mentorship to Tier 1 engineers, sharing troubleshooting techniques and best practices Follow standard help desk procedures Achieve daily utilization goals Participate in the on-call rotation schedule Proactively stay current with technology changes, updates, and practices Experience Required Degree in IT relevant field and/or equivalent certifications (preferred) Minimum 5 years’ experience troubleshooting in a technical support role Minimum 1 year of experience in an escalation or Tier 2 support role Proven ability to manage multiple concurrent tasks and to prioritize them based on urgency Strong experience with Windows OS, Windows Server, and Microsoft 365 Working knowledge of server and desktop virtualization Familiar with cloud business apps, operations, and infrastructure Hands-on experience with networking L1 and L2 Comfortable with network and server monitoring and troubleshooting Knowledge of backup solutions and security and compliance practices Experience with patch, access, and storage management Ability to work effectively within a cross-functional team Familiarity with ticketing systems, remote desktop tools, and network monitoring software Proven attention to detail in documenting support requests, troubleshooting processes, and resolutions Integrated IT Group is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable laws, including race, color, religion, national origin, ancestry, age, gender, marital status, military status, sexual orientation, disability, or medical condition. Company Description Integrated IT Group is a comprehensive provider of managed, shared, and stand-alone services for clients throughout Northeast Ohio. These services include managed IT support, cloud solutions, cybersecurity, network solutions, IT consulting, mobile solutions, and disaster recovery for companies in commercial and public sector markets. Company Description Integrated IT Group is a comprehensive provider of managed, shared, and stand-alone services for clients throughout Northeast Ohio. These services include managed IT support, cloud solutions, cybersecurity, network solutions, IT consulting, mobile solutions, and disaster recovery for companies in commercial and public sector markets.

Skilled Carpenter (Residential Construction)

Job Description Job Description Integral Builders Skilled Carpenter (Residential Construction) Location: Clare, MI Build Quality. Work with Integrity. Join a Team That Values People. Integral Builders is a family-owned construction company based in Clare, Michigan. Since 2009, the company has built a reputation for quality work, strong customer relationships, and a positive team culture. Their projects include residential construction, additions, remodeling, pole barns, metal roofing, decks, siding, windows, and select commercial work. The company's vision is to build a thriving workforce with highly satisfied customers, and its culture is rooted in integrity, honesty, respect, and worthwhile employment. If you are a skilled carpenter who takes pride in quality workmanship, works well with others, and wants to be part of a stable, team-oriented company, this could be a great fit. Why Join Integral Builders Family-owned company with a stable team and low turnover Positive, values-driven work environment Variety of hands-on projects in residential and light commercial construction Opportunity to work with an experienced crew that values teamwork and customer satisfaction Compensation package that includes paid time off, company health savings contribution, and bonus opportunity Integral Builders is hiring a Skilled Carpenter to assist Project Managers in completing contracted work and change orders to the satisfaction of the customer. This role is ideal for someone with solid carpentry experience who is dependable, safety-conscious, and willing to work within established company procedures while contributing to a collaborative crew environment. Key Responsibilities Perform general carpentry on residential and light commercial projects Assist with additions, framing, decks, remodels, siding, and exterior renovations Support metal roofing and post-frame or pole barn construction projects Follow project scope, company procedures, and safety expectations Work closely with Project Managers and crew members to complete jobs efficiently and professionally Help maintain tools, trailers, and general shop/jobsite organization Assist with cleanup and shopkeeping responsibilities as needed Qualifications 3 to 5 years of carpentry, remodeling, or framing experience Understanding of general construction best practices Ability to follow standard operating procedures Team-oriented with respectful communication skills Dependable, adaptable, and safety-conscious Physical strength and the ability to work at heights Valid driver's license required Reliable transportation to travel to job sites is required. Access to a smartphone for time tracking (company systems used). Experience with metal roofing, post-frame buildings, or pre-engineered steel buildings is a plus Compensation & Benefits Full-Time - W-2 employment Benefits include holiday pay, vacation pay, bonus opportunities, paid time off, and company HSA contributions Schedule Full-time Monday through Friday 7:15 AM to 5:15 PM Hours may vary seasonally based on workload and weather conditions. What Success Looks Like in This Role You show up on time and ready to work You produce quality work and take pride in the finished product You work well with the team and communicate professionally You are willing to learn Integral Builders' processes and contribute ideas respectfully You help create a safe, productive, and positive work environment Integral Builders welcomes applicants from all backgrounds. Hiring decisions are based on qualifications, experience, and job-related requirements.

Lead HVAC Installer

Job Description Job Description We are seeking a skilled Lead HVAC Installer to oversee the installation and maintenance of residential heating, ventilation, and air conditioning systems. This role involves managing a small team of installers, ensuring quality workmanship, and maintaining effective communication with customers and stakeholders. Responsibilities Install residential HVAC systems efficiently and accurately Lead and manage a small team of 1-3 installers Provide training and guidance to team members Inspect, service, and repair HVAC equipment as needed Respond promptly to emergency maintenance requests Utilize third-party HVAC management tools for scheduling and documentation Ensure adherence to all safety policies and procedures Maintain effective customer interactions and service quality Travel locally to job sites Required Qualifications Minimum 2 years of experience in HVAC installation Preferred Qualifications High school diploma or equivalent EPA Refrigerant Handling Certification Proven skills in HVAC system installation and troubleshooting Demonstrated team leadership experience Company Description South Shore, MA Full‐service HVAC & Plumbing • Licensed Mass Save® Heat Pump Installer Harborside Heating & Cooling is a growing, locally trusted home‐services company serving the South Shore. We specialize in HVAC, plumbing, water heaters, and energy‐efficient heat pump solutions through the Mass Save® program. We’re expanding our in‐house marketing efforts and looking for a motivated, creative, and reliable team member to help grow our brand locally. Company Description South Shore, MA Full‐service HVAC & Plumbing • Licensed Mass Save® Heat Pump Installer Harborside Heating & Cooling is a growing, locally trusted home‐services company serving the South Shore. We specialize in HVAC, plumbing, water heaters, and energy‐efficient heat pump solutions through the Mass Save® program. We’re expanding our in‐house marketing efforts and looking for a motivated, creative, and reliable team member to help grow our brand locally.

Maintenance Specialist

Job Description Job Description Job description Job Overview PSC Industries is seeking a Maintenance Specialist to join our team. The ideal candidate will have a strong background in facilities maintenance and possess mechanical knowledge to perform various maintenance tasks. Responsibilities - Conduct routine maintenance tasks such as repairing equipment and structures - Weld and fabricate parts as needed - Utilize schematics to troubleshoot and repair mechanical systems - Perform residential painting tasks as required - Maintain electrical systems and use an ohmmeter for testing Qualifications - Experience in facilities maintenance is required - Proficiency in welding, fabrication, and residential painting is preferred - Strong mechanical knowledge to troubleshoot and repair equipment - Ability to work independently and demonstrate leadership skills when necessary - Familiarity with electrical systems and the use of an ohmmeter Job Type: Full-time Expected hours: No less than 40 per week Experience: Electrical systems: 1 year (Preferred) Ohmmeter: 1 year (Preferred) Maintenance: 3 years (Required) Work Location: In person Company Description ABOUT US - PSC (Packaging Service Corporation) started and was founded in 1954 in Louisville, KY by D. Covington Logan. Mr. Logan had an extensive background in industrial packaging, and he felt the company could offer a valuable service to small businesses that did not employ fulltime packaging engineers. It became immediately apparent that much larger companies could also benefit from this type of service. In 1962, PSC’s operation enlarged to include a warehouse and manufacturing facility. This provided PSC with the capability to deliver fast, dependable service to its customers. PSC Industries leads the market with some of the most extensive die cutting equipment. We have the capability to offer cutting with multi-station precision high speed rotary presses, laser rotary, multi-axis water jet, large belt press, mechanical & hydraulic flat bed, as well as 3D contour cutting. Depending on your application and material selection, PSC Industries can offer the most effective processing method in the industry. Company Description ABOUT US - PSC (Packaging Service Corporation) started and was founded in 1954 in Louisville, KY by D. Covington Logan. Mr. Logan had an extensive background in industrial packaging, and he felt the company could offer a valuable service to small businesses that did not employ fulltime packaging engineers. It became immediately apparent that much larger companies could also benefit from this type of service. In 1962, PSC’s operation enlarged to include a warehouse and manufacturing facility. This provided PSC with the capability to deliver fast, dependable service to its customers. PSC Industries leads the market with some of the most extensive die cutting equipment. We have the capability to offer cutting with multi-station precision high speed rotary presses, laser rotary, multi-axis water jet, large belt press, mechanical & hydraulic flat bed, as well as 3D contour cutting. Depending on your application and material selection, PSC Industries can offer the most effective processing method in the industry.

CDL Class A Delivery Driver - San Angelo Location

Job Description Job Description CDL Class A Delivery Driver PAK Quality Foods • 404 Pulliam Street, San Angelo, TX 76903 Status: Full-Time Hourly • Schedule: Early mornings; may include weekends/holidays & overnight routes About the Role Join a reliable, safety-first team delivering food products to restaurant and retail customers across the region. You’ll operate Class A commercial vehicles (tractor-trailers; refrigerated and dry), uphold DOT and food-safety standards, and represent PAK with professionalism at every stop. Key Responsibilities Safely operate Class A commercial trucks (tractor-trailers) on assigned regional routes. Perform proper coupling/uncoupling procedures and trailer inspections. Load/unload using pallet jacks, lift gates, and hand trucks while maintaining cold-chain integrity. Verify counts, temperatures, and paperwork against invoices/manifests. Complete DOT pre-trip/post-trip inspections and maintain accurate logs. Communicate delays, route changes, and issues to dispatch/operations. Keep vehicle clean and report maintenance or safety concerns promptly. Provide courteous, solution-oriented service to all customers. Qualifications Required Valid CDL Class A license with acceptable driving record, and current DOT medical card . Minimum 1–2 years of Class A commercial driving experience (tractor-trailer experience required). Able to lift up to 90 lbs ; proficient with pallet jacks, hand trucks, and lift gates. Working knowledge of DOT hours-of-service regulations and vehicle safety standards. Ability to read, write, speak, and understand English in accordance with DOT/FMCSA regulations. Strong communication, time management, and problem-solving skills. Preferred High School Diploma or GED preferred. Food/beverage delivery experience. Experience with multi-stop route delivery. Experience with refrigerated delivery and temperature-sensitive goods. Familiarity with ELDs, handheld scanners, or route management systems. Clean roadside inspection history. Work Schedule & Environment Full-time with early morning starts ; may include weekends/holidays and overnight routes . Regional routes; occasional layovers may be required. Mix of refrigerated and dry environments; frequent bending, lifting, pushing/pulling, and stairs/ramps. Must pass DOT physical , drug screen, and background check. What We Offer Competitive hourly pay with overtime opportunities . Performance and safety bonus opportunities. Comprehensive benefits package (medical, dental, vision, and life insurance). Additional voluntary benefits available. Meal reimbursement for qualifying overnight routes. Consistent, year-round work and a supportive, safety-focused culture. Company-provided uniforms and on-the-job training. Opportunities to grow your skills and career. Ready to drive your career forward? Apply today and join PAK Quality Foods. PAK Quality Foods is an Equal Opportunity Employer. We comply with all applicable federal, state, and local employment laws and are committed to a diverse, inclusive, and safe workplace for all employees.

Associate Attorney

Job Description Job Description Job description Exciting opportunity for an Associate Attorney who wants to be part of a dynamic, high-performing culture in an energetic work environment. Zisser Family Law is an award-winning firm with a diverse group of people and expertise reflecting the society we serve. We are always ready to manage the simplest to the most complex situations for our clients. Our strategies and prolific experience in both Family Law and Criminal Law get families through their most difficult issues—with confidence and compassion. Zisser Family Law is currently operating as a hybrid remote office. Staff is available daily in office on a rotating schedule. Attorneys may work remote or in office and will be required to attend court in person as directed by the Judges. If this sounds like you, then we may be a perfect fit for each other. What do we offer, anyway? · Two practice locations in Neptune Beach and Southside area · Quarterly bonus structure based on income produced for the firm · A can-do culture where you will learn and grow from the best in the profession · A workplace with peers who consistently earn the highest accolades such as the Martindale-Hubbell® AV Preeminent® peer rating or recognition from Super Lawyers® and Best Lawyers® · A work-life balance that allows for both personal and professional growth · Plus, much more! Just ask us. What makes a great fit? · Self-motivated with the ability to manage your own case load · Proactive, forward-thinking, and client-centric thinking with a synergistic approach to the law · Ability to be strategic in every matter, with every case and every client · Respect for the highest standards—for yourself and for your peers · Desire to be an integral part of a diverse practice, both in expertise and in personnel What are the mandatories? · Must have 1 to 5 years’ experience practicing law (preferably family law) · Ability to work both in person and remotely · Ability to handle cases from initial consultation through conclusion. About Zisser Family Law Founded by distinguished Family Law pioneers, Zisser Family Law is consistently among the most recognized and esteemed law firms in Jacksonville and Northeast Florida. Our extensive knowledge and skillful strategies have helped our clients achieve the most advantageous results over four decades. Our team represent people—not just clients. Unique clients have complex issues better served by our combined experience and knowledge. Our practice has unparalleled expertise serving families in transition. We provide solutions for the most difficult Family Law conflicts or related Criminal Law issues; with the best positive results the law will allow. Zisser Law. Not a standard practice, just the highest standards. Job Type: Full-time Salary: $43,033.29 - $122,641.99 per year Benefits: Flexible schedule Paid time off Schedule: Self-determined schedule Supplemental pay types: Bonus pay Ability to commute/relocate: Jacksonville, FL 32256: Reliably commute or planning to relocate before starting work (Preferred) License/Certification: Florida Bar License (Required) Work Location: Hybrid remote in Jacksonville, FL 32256