Housekeeping Room Attendant - Full & Part Time, $31.23/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents (Full-time only) Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! We’re looking for talented people who are self starters, passionate about what they do and strive for Guest satisfaction. Housekeepers play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping role is responsible for cleaning and maintaining all hotel property Guest rooms which includes cleaning full kitchen areas, bathrooms, balconies, bedrooms, closets, furniture, art décor, windows, create special touches, placing special amenities and collateral in rooms, and changing linens and overall upkeep of guest rooms. Responsibilities : Housekeeper (AM/PM)- cleans approximately 14 units per day, which includes: making beds, cleaning bathrooms and dusting furniture Change bedding (bed sacks, blankets, duvet covers and inserts where applicable on specified days) Vacuuming and edging carpets, including underneath all furniture, and removing carpet “spots” Clean and touch up windows, walls and baseboards Clean patios/balconies, walls, floors and furniture Fold towels (may require special touches such as folding towels a certain way and crimping toilet paper and tissues) Cleaning of entrance of room including front and back of entrance door, surrounding wall area. Replace amenities in guest rooms Change shower liners/shower curtains, bed pads, etc. Replace glasses, mugs and carafes when servicing rooms; Includes cleaning coffee filters Change iron board covers as needed Stock cart/baskets and take inventory of amenities/linen/terry needed to replenish rooms Deep cleaning of entire room and bathrooms on specified days Perform nightly turndown duties for VIP level and specified guests Basic Qualifications : Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times Proactive-immediately communicates concerns and reacts to situations Must use Personal Protective Equipment (i.e., boots, gloves, goggles, etc.), hand tools (i.e., mops, brooms, etc.), power equipment/tools and disinfectants, degreasing chemicals and all cleaning products Some roles require additional specialized training in both procedure and ergonomic principles Willing to get dirty and clean up others’ messes Enthusiastic about interacting and helping guests Self directed and able to complete repetitious tasks while maintaining quality Comfortable working in fast paced, goal driven environment – (~14 rooms/day) Typically works alone in guest rooms for most of the shift Preferred Qualifications: Enjoys cleaning Previous experience in a cleaning environment (previous housekeeping, kitchen/restaurant or other busy cleaning environments) Previous experience in a self directed role requiring little follow up /supervision Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available for a minimum of 3 full days of availability, including the weekend. Must be available to work up to 40 hours per week during the training period. Full-Time: Must be available 7 days a week, up to 40 hours per week. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AulaniCasting, Aulani Casting, Housekeeping The pay rate for this role in Hawaii is $31.23 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Security Guest Service Manager - Overnight Shift, $71,000 - $95,100

Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We’ve combined the spirit of O`ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you’ll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Security Guest Service Manager, you will serve as a primary day-to-day leader for security and life safety operations for the Aulani Resort. You will provide strategic and tactical leadership as well as critical decision-making and motivation to the Security team to deliver the mission of protecting and securing of our Guests, Cast Members, assets and brand reputation. You will partner with all levels of Leadership to provide the highest level of Guest and cast happiness while developing a diverse and successful Security team. This Full-time position reports to the Safety and Security Manager and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What You Will Do: Provide day-to-day strategic and tactical leadership in the areas of security and life safety operations Conduct investigations and submit reports on all injuries, crimes and safety and security related incidents involving Cast and Guests, as well as violations of company policy, to the appropriate Aulani leadership and when necessary to state and/or federal agencies; Assist with governmental investigations and inspections as required Promote and implement company policies around safety regulations and operations, as well as, asset protection and loss-prevention Understand the business, its culture and challenges; find opportunities to reduce risk and ensure efficient and effective safety measures are in place. Directly engage with leaders and cast to provide the direction, expectations, information, staffing and resources needed to deliver on the mission to serve and protect while achieving the highest level of guest service. Maintain a positive, shared and productive workplace environment by quickly identifying, engaging in and resolving issues, encouraging trust, and leading through cast relations decisions Make crucial, sound, high-quality decisions on raised security issues, accurately judging the need, response, and need for further escalation Lead in the development of a culture of safety Please apply if you have the following: State of Hawaii, Security Guard License: Must possess a current, valid and in-good standing Hawaii Security Guard card license visible on the Hawaii DCCA website 5 years’ professional experience in security/life safety management in the hospitality/resort industry or relevant related experience Proven record as a hard-working, meticulous and dedicated leader, driven to deliver and demonstrating effective decision-making skills and judgment Strong written and verbal communication skills Ability to maintain the utmost confidentiality of sensitive information Proficiency with computers, particularly Microsoft Office, Outlook, Word and Excel Must be available to work all shifts with Overnight Shift as primary working shift Preferred Qualifications and Education: Experience advising the operations, services and activities of a comprehensive security program and team Experience with coordinated access control technologies and practices Experience with crisis management, emergency preparedness planning, response and business continuity Solid understanding of Investigative and Intelligence services, private, and government organizations and an active network of contacts and partnerships within those organizations High effective oral communicator with a positive leadership voice, ability to influence and readiness to communicate direction Bachelor's degree or equivalent experience Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more at https://jobs.disneycareers.com/aulani-benefits The hiring range for this position in Hawaii is $71,000 to $95,100. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Housekeeping Support - Full & Part Time, $24.86/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents (Full-time) Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! We’re looking for talented people who are self starters, passionate about what they do and strive for Guest satisfaction. Housekeepers play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping role is responsible for assisting and maintaining all hotel property Guest rooms which includes removing linens and trash from all guests rooms as assigned. Responsibilities : Assists Housekeeper Transports dirty linens/towels, removes from corridor floors, to the linen room and loading dock Transports trash from guests rooms and hallways to the loading dock as needed Deliver items requested by guest Issue machines, cribs and air mattresses as needed in Guest Rooms Restocking of linen rooms; sweeping and cleaning the linen floor and room daily Remove trash and recycle materials to appropriate areas throughout the day Follow work assignments as assigned and prioritizing tasks in a timely manner Basic Qualifications : Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times Committed to working various shift times, AM/PM Proactive-immediately communicates concerns and reacts to situations Must use Personal Protective Equipment (i.e., boots, gloves, goggles, etc.), hand tools (i.e., mops, brooms, etc.), power equipment/tools and disinfectants, degreasing chemicals and all cleaning products Some roles require additional specialized training in both procedure and ergonomic principles Willing to get dirty and clean up others’ messes Enthusiastic about interacting and helping guests Able to read, write and speak the English language Proficient in the use of mobile devices (iphone, ipad,etc.) Self directed and able to complete repetitious tasks while maintaining quality Comfortable working in fast paced, goal driven environment Preferred Qualifications: Enjoys cleaning Previous experience in a cleaning environment (previous housekeeping, kitchen/restaurant or other busy cleaning environments) Previous experience in a self directed role requiring little follow up /supervision Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Part-Time - Must be fully available to work any shift on Friday, Saturday, Sunday, and Monday. Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AulaniCasting, Aulani Casting, Housekeeping The pay rate for this role in Hawaii is $24.86 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Front Desk Agent-Full Time (English & Japanese Speaking), $34.04/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services. Responsibilities : Assist guests during check-in and check-out, phone interaction, and face-to-face interaction Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast Strong computer skills and knowledge is required Must feel comfortable handling large amounts of money and possesses a high-level of integrity Ability to reflect a professional image while maintaining guest privacy Must stay calm in highly stressful situations and be knowledgeable of emergency procedures Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night. Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods. Basic Qualifications : Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction You must be at least 18 years of age to be considered for this role Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Preferred Qualifications: Proficient in English and Japanese Language Required Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Previous experience working in a Hawaiian tourism or hospitality role Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $34.04 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Valet Services- Full Time, $19.99/Hour Gratuities

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles. During 3rd shift, Cast Member may be required to perform job functions for both roles. Responsibilities : Park and drive vehicles. Manage parking areas (barricades, directing traffic, etc) Transport guest to various locations. Transport guest luggage including but not limited to Rooms/Vehicles/Storage. Care and Storage of guest property Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes) Excellent communication skills and high guest service expectations Greet Guests with positive, friendly and helpful attitude Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas Basic Qualifications : Valid driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) for Valet position Ability to drive manual/automatic transmission (valet position) Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity Preferred Qualifications: Previous experience in a Hotel/Resort environment preferred Previous experience working in a parking facility with type service (airports, business office building, private parking structures preferred Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. The pay rate for this role in Hawaii is $19.99 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

PBX Phone Operator - Full Time, $34.04/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest’s first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded. Operators also assist cast members and non guests with any questions or request. Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries (“a smile in your voice”) Answer phones, dispatch guest calls, cast member and assist with any questions or special requests. Previous computer experience- requires use of internet and other application systems High guest service expectations, initiative and ability to hold a conversation with a Guest Must remain calm in highly stressful situations and be knowledgeable of emergency procedures Requires high attention to detail and exceptional listening skills Must have schedule flexibility Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge May also be cross utilized with the following roles, including, but not limited to: Front Desk and Arrival Staff Agent – Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation Concierge Agent - assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : Must have Graveyard availability Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction Availability Requirements: Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Additional Planned time off (vacations or non-paid time off) may not be available until the New Year. Preferred Qualifications: Knowledge of Japanese language is highly preferred Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. The pay rate for this role in Hawaii is $34.04 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Housekeeping Houseperson - Full & Part Time, $32.23/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! As a Houseperson, at Aulani, A Disney Resort & Spa you are responsible for supporting the Housekeeper with maintaining the cleanliness of all hotel property Guest rooms, assisting with delivery of Guest items and requests. Responsibilities : Assists Housekeeper Transports dirty linens/towels, removes from corridor floors, to the linen room and loading dock Cleans/dusts corridors walls, base boards, vacuum carpets, clean windows, sanitize high touch areas and elevators Deliver items requested by guest Deliver machines, cribs and air mattresses as needed to Guest Rooms Restock linen rooms; sweep and clean linen room/floor daily Clean vending and ice machines, DVC Trash and Recycle Rooms, Laundry Room floors, walls and baseboards Remove trash and recycle materials to appropriate areas throughout the day Utilize specialized housekeeping equipment (floor machines, extractors, etc.) to deep clean guest room balconies and bathrooms Basic Qualifications : Must use Personal Protective Equipment (boots, gloves, goggles), hand tools (mops, brooms), power equipment/tools Positive (able to remain positive regardless of current task) Proactive (immediately communicates concerns and reacts to situations) Understands importance of Safety in all aspects of work performance and personal accountability for safe behaviors Receptive to special requests Good verbal and written communication skills Enthusiastic about interacting and helping Guests and Cast Ability to drive small powered equipment (golf cart type vehicles, ride-on sweeper, etc.) Willing to consistently be a role model while delivering The Five Keys and Aulani Core Values Some roles require additional specialized training in both procedure and ergonomic principles Able to read, write and speak the English language Proficient in the use of mobile devices (iPhone, iPad, etc.) Knowledgeable about Resort and surrounding area Preferred Qualifications: Previous experience cleaning - office buildings, hospitals, restaurants, etc. Knowledgeable about Resort and surrounding area Basic computer knowledge Full availability seven (7) days a week, including nights, weekends and holidays is preferred Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AulaniCasting, Aulani Casting, Housekeeping The pay rate for this role in Hawaii is $32.23 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Cook 3 - Makahiki Restaurant- Full Time, $34.30/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Cast Members working in culinary positions are responsible for execution of all menu categories and specific recipes for all restaurant menu items including timing, quality, temperature, portion, and presentation. A Cook 3 will be assisting with all overall culinary production, which includes preparing menu items from recipes, for consumption in hotel restaurants throughout the resort. Responsibilities : Prepares, seasons and cooks to order menu items for all meals throughout the day, including Breakfast, Lunch and Dinner meal periods Portions and arranges food on serving dishes and is responsible for portion control and plate presentation May cook, mix, and/or season ingredients to make dressings, sauces, gravies, batters, fillings and spreads May wash, peel, slice, scoop, dice and julienne vegetables and fruits Prepares, measures, mixes (following recipes) and/or cooks and garnishes basic appetizers (hot or cold), salads, pastas, sandwich fillings, Waffles and other food items Proficient knowledge of cooking equipment such as grill, gas range, electric range, broiler, deep fat fryer, serving table, waffle iron, griddle, skillets and other standard kitchen equipment Technical ability to prepare products according to recipe guidelines Advanced knowledge and understanding of kitchen safety and sanitation including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Ability to assist Chef in preparing items for Guests with special dietary needs Cleans kitchen equipment and practices HACCP ( H azard A nalysis and C ritical C ontrol P oints) Procedures Ability to perform job with minimal supervision Ability to supervise, train and direct cast members and give correction when needed. Cold and hot holding equipment and food checklist conducted daily Basic Qualifications : Experience in culinary field/high volume restaurant 1 year Ability to multi task and work in a very fast paced team environment Demonstrates a desire to work in a guest service and team environment Demonstrates passion and enthusiasm for working in the kitchen Strong listening skills and ability to follow direction Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Enrolled in a culinary education program or equivalent Recommendation from school Food Safety Certification or equivalent Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AULANI CASTING, Aulanicasting The pay rate for this role in Hawaii is $34.30 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Entertainment Activities Host/Hostess - Part Time, $26.60/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Responsible for engaging and interacting with Guests of all ages. Cast Members will lead and support events, programs, and activities. This may include, but is not limited to Community Halls and around the Resorts’ surrounding outdoors venues. Responsibilities : Acts as a fully trained team member supporting and assisting all programming in the Pau Hana Room including facilitating and supporting all family activities for children of all ages Experienced in engaging and interacting with diverse families and responsible for coordinating and executing family/adult activities Facilitates programs, parties, movie screenings and arts and crafts for families Support and assist in Community Hall for all scheduled activities, general resort knowledge, and resort offerings Responsible for the safety of guests while in the Community Halls and areas around the resort Be able to demonstrate and participate in all activities/crafts and interactions Cleaning and sanitizing furniture, props, and equipment Basic Qualifications : Must be CPR and First Aid certified- will provide training Strong verbal communication skills able to positively engage with guests, particularly with children and their parents Enthusiastic about interacting and assisting guests Must be at least 18 years of age Must possess a strong work ethic and have a positive attitude with all Resort Guests Must be culturally aware, friendly, outgoing and able to motivate all ages and demographics Must have excellent communication skills including friendliness and helpfulness Must be a team player and have the ability to operate as area/program independently Must be a team player and work with other departments within the resort Must be outgoing, energetic, and dynamic when participating in activities on stage Preferred Qualifications: Highly developed Guest Service and Guest Recovery abilities Previous experience of knowledge of Resorts environment Experience speaking in front of a crowd or audience Knowledge of Hawaiian/Japanese language preferred Required Education : High School degree or equivalent Additional Information : SCHEDULE AVAILABILTY Part-time must have full availability on Saturday and Sunday (required) and Tues, Wed and Fri evenings for luau assistance per business needs. Must be available up to 40 hours per week during the training period. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AULANI CASTING, Aulanicasting The pay rate for this role in Hawaii is $26.60 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Vacation Advisor

Vacation Advisor “We create happiness.” That’s our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you’ll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world — from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work “Japan hours” (2:00 p.m. – 10:00 p.m. Hawaii time), Monday–Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1 year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . AulaniJobs DXMedi The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Nail Technician- Part Time,$15.50/Hour Commission & Gratuities

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! A Nail Technician is responsible for providing exceptional guest service while providing professional nail, hand and foot treatments. Responsibilities : • Provide consistent professional nail, hand and foot treatments in accordance with Spa protocols and accepted certification practices • Properly care for equipment and us proper amounts of products to be cost effective • Possess complete knowledge of all services and products while educating and training guests. • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures • Perform prep work and properly clean and restock room as required • Actively promote spa, treatments, services, sessions and retail as well as programs and promotions • Handle guests questions and concerns professionally and courteously • Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction • Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends • Must be able to perform all nail, hand and foot services offered by Resort spa Basic Qualifications : • Must currently hold and maintain state Nail Technician license (with state of Hawaii) • Must have enthusiasm and possess excellent guest service skills • Excellent communication and listening skills • Enjoy working with people and possess a friendly and outgoing personality • Previous experience in a Spa or Hotel environment • Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision • Ability to confidently utilize service recovery methods • Proactive in anticipating guest needs • Knowledgeable about Resort and surrounding area Preferred Qualifications: • Basic computer knowledge • Knowledge of Hawaiian/Japanese language preferred Additional Information : Part-Time: Must be available for a minimum of 3 full days of availability, including the weekend. Must be available to work up to 40 hours per week during the training period. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. IMPORTANT: You may only apply once in a three (3) month period. If you have applied within the last three (3) months, please log in to your account to view your current application status. Keyword: AULANI CASTING, Aulanicasting, Laniwaispa The pay rate for this role in Hawaii is $15.50 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Vacation Advisor

Vacation Advisor “We create happiness.” That’s our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you’ll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world — from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work “Japan hours” (2:00 p.m. – 10:00 p.m. Hawaii time), Monday–Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1 year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . AulaniJobs DXMedi The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.