Registered Nurse II, Observation Unit

Job Requirements I. General Summary This role is considered the minimum role for all nurses who have greater than 12 months experience. Provides and coordinates independent care to patients within a clinical specialty as a fully effective and participative member of the multidisciplinary patient care services team. Utilizes the institution’s care delivery and professional practice models as the frame of reference for practicing as a professional nurse. Participates in activities to develop own practice, and to support group practice goals at the unit level. Is accountable to patient, family and team members for care provided and to the nurse manager for totality of work performance. Is accountable to hold to the Service Standards and to the Nursing Mission, Vision and Values. II. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Clinical Practice: 1. Competency in care of unit specific patient population; independently practices with solid knowledge and clinical skills; engaged in advancing own practice. 2. Serves as a clinical resource for others. 3. Applies and integrates evidence into practice 4. Functions effectively in roles specific to unit, such as arrest team for ICU, triage for ED, etc. 5. Collaborates with interdisciplinary team to plan and coordinate care; independently advocating for patient/family needs 6. Models practice consistent with unit operations to ensure safe, timely effective, efficient, equitable, patient centered care. Professional Development: 1. Engaged in advancing own practice. 2. Responsible for maintaining competencies required for that patient care setting; focus on advancing own professional development. 3. Attends unit based staff development independently. 4. Demonstrates the ability to serve as a trained preceptor and coach’s new nurse and students. 5. Contributes to developing/evaluating unit-based orientation and other education activities. 6. Contributes to nursing support personnel skills and development. 7. Completes CE’s on an annual basis based on facility minimum requirements. Service/Quality: 1. Understands and contributes to unit-based outcomes associated with National Hospital Quality Measures (NDNQI), Nursing Sensitive Quality Indicators, and Facility Annual Operational Plan. 2. Contributes to and endorses some or all elements of research/EBP/QI. 3. Provides high quality, safe, patient centered care with focus on exceeding service expectations. 4. Accountable for compliance with regulatory requirements and holds others accountable; participates in tracer activities when requested. Patient Safety: 1. Takes action to correct observed risks to patient safety. 2. Reports adverse events and near misses to appropriate management authority. 3. Implements policies, procedures, and guidelines consistently in the performance of assigned duties. 4. Develops effective working relationships and maintains good communication with other team members. 5. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. 6. Participates in hospital, departmental and/or unit patient safety initiatives. Operations: 1. Demonstrates the ability to function in the charge nurse role. 2. Participates in teambuilding efforts on their unit. 3. Contributes to briefings/staff meetings regularly. 4. Contributes and participates in unit, Nursing Division, and organizational governance structure. 5. Participates in recruitment and retention activities at the unit level. Work Experience Qualifications 1. Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required. 2. More than 12 months nursing experience. Solid knowledge and clinical skills. 3. Current AHA BLS certification required. Must meet all unit specific certification requirements: (PALS, ACLS, NRP) Benefits Full-Time Nights (7pm-7:30am) Pay Range: $39.35 - $54.05/hr. (depends on years of experience) Other Compensation (if applicable): Shift Differential $15,000 Sign-on Bonus; restrictions may apply Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Registered Nurse II, Observation Unit

Job Requirements I. General Summary This role is considered the minimum role for all nurses who have greater than 12 months experience. Provides and coordinates independent care to patients within a clinical specialty as a fully effective and participative member of the multidisciplinary patient care services team. Utilizes the institution’s care delivery and professional practice models as the frame of reference for practicing as a professional nurse. Participates in activities to develop own practice, and to support group practice goals at the unit level. Is accountable to patient, family and team members for care provided and to the nurse manager for totality of work performance. Is accountable to hold to the Service Standards and to the Nursing Mission, Vision and Values. II. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Clinical Practice: 1. Competency in care of unit specific patient population; independently practices with solid knowledge and clinical skills; engaged in advancing own practice. 2. Serves as a clinical resource for others. 3. Applies and integrates evidence into practice 4. Functions effectively in roles specific to unit, such as arrest team for ICU, triage for ED, etc. 5. Collaborates with interdisciplinary team to plan and coordinate care; independently advocating for patient/family needs 6. Models practice consistent with unit operations to ensure safe, timely effective, efficient, equitable, patient centered care. Professional Development: 1. Engaged in advancing own practice. 2. Responsible for maintaining competencies required for that patient care setting; focus on advancing own professional development. 3. Attends unit based staff development independently. 4. Demonstrates the ability to serve as a trained preceptor and coach’s new nurse and students. 5. Contributes to developing/evaluating unit-based orientation and other education activities. 6. Contributes to nursing support personnel skills and development. 7. Completes CE’s on an annual basis based on facility minimum requirements. Service/Quality: 1. Understands and contributes to unit-based outcomes associated with National Hospital Quality Measures (NDNQI), Nursing Sensitive Quality Indicators, and Facility Annual Operational Plan. 2. Contributes to and endorses some or all elements of research/EBP/QI. 3. Provides high quality, safe, patient centered care with focus on exceeding service expectations. 4. Accountable for compliance with regulatory requirements and holds others accountable; participates in tracer activities when requested. Patient Safety: 1. Takes action to correct observed risks to patient safety. 2. Reports adverse events and near misses to appropriate management authority. 3. Implements policies, procedures, and guidelines consistently in the performance of assigned duties. 4. Develops effective working relationships and maintains good communication with other team members. 5. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. 6. Participates in hospital, departmental and/or unit patient safety initiatives. Operations: 1. Demonstrates the ability to function in the charge nurse role. 2. Participates in teambuilding efforts on their unit. 3. Contributes to briefings/staff meetings regularly. 4. Contributes and participates in unit, Nursing Division, and organizational governance structure. 5. Participates in recruitment and retention activities at the unit level. Work Experience Qualifications 1. Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required. 2. More than 12 months nursing experience. Solid knowledge and clinical skills. 3. Current AHA BLS certification required. Must meet all unit specific certification requirements: (PALS, ACLS, NRP) Benefits Full-Time Nights (7pm-7:30am) Pay Range: $39.35 - $54.05/hr. (depends on years of experience) Other Compensation (if applicable): Shift Differential $15,000 Sign-on Bonus; restrictions may apply Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Registered Nurse II, Observation Unit

Job Requirements I. General Summary This role is considered the minimum role for all nurses who have greater than 12 months experience. Provides and coordinates independent care to patients within a clinical specialty as a fully effective and participative member of the multidisciplinary patient care services team. Utilizes the institution’s care delivery and professional practice models as the frame of reference for practicing as a professional nurse. Participates in activities to develop own practice, and to support group practice goals at the unit level. Is accountable to patient, family and team members for care provided and to the nurse manager for totality of work performance. Is accountable to hold to the Service Standards and to the Nursing Mission, Vision and Values. II. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Clinical Practice: 1. Competency in care of unit specific patient population; independently practices with solid knowledge and clinical skills; engaged in advancing own practice. 2. Serves as a clinical resource for others. 3. Applies and integrates evidence into practice 4. Functions effectively in roles specific to unit, such as arrest team for ICU, triage for ED, etc. 5. Collaborates with interdisciplinary team to plan and coordinate care; independently advocating for patient/family needs 6. Models practice consistent with unit operations to ensure safe, timely effective, efficient, equitable, patient centered care. Professional Development: 1. Engaged in advancing own practice. 2. Responsible for maintaining competencies required for that patient care setting; focus on advancing own professional development. 3. Attends unit based staff development independently. 4. Demonstrates the ability to serve as a trained preceptor and coach’s new nurse and students. 5. Contributes to developing/evaluating unit-based orientation and other education activities. 6. Contributes to nursing support personnel skills and development. 7. Completes CE’s on an annual basis based on facility minimum requirements. Service/Quality: 1. Understands and contributes to unit-based outcomes associated with National Hospital Quality Measures (NDNQI), Nursing Sensitive Quality Indicators, and Facility Annual Operational Plan. 2. Contributes to and endorses some or all elements of research/EBP/QI. 3. Provides high quality, safe, patient centered care with focus on exceeding service expectations. 4. Accountable for compliance with regulatory requirements and holds others accountable; participates in tracer activities when requested. Patient Safety: 1. Takes action to correct observed risks to patient safety. 2. Reports adverse events and near misses to appropriate management authority. 3. Implements policies, procedures, and guidelines consistently in the performance of assigned duties. 4. Develops effective working relationships and maintains good communication with other team members. 5. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. 6. Participates in hospital, departmental and/or unit patient safety initiatives. Operations: 1. Demonstrates the ability to function in the charge nurse role. 2. Participates in teambuilding efforts on their unit. 3. Contributes to briefings/staff meetings regularly. 4. Contributes and participates in unit, Nursing Division, and organizational governance structure. 5. Participates in recruitment and retention activities at the unit level. Work Experience Qualifications 1. Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required. 2. More than 12 months nursing experience. Solid knowledge and clinical skills. 3. Current AHA BLS certification required. Must meet all unit specific certification requirements: (PALS, ACLS, NRP) Benefits Full-Time Nights (7pm-7:30am) Pay Range: $39.35 - $54.05/hr. (depends on years of experience) Other Compensation (if applicable): Shift Differential $15,000 Sign-on Bonus; restrictions may apply Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Registered Nurse II, Observation Unit

Job Requirements I. General Summary This role is considered the minimum role for all nurses who have greater than 12 months experience. Provides and coordinates independent care to patients within a clinical specialty as a fully effective and participative member of the multidisciplinary patient care services team. Utilizes the institution’s care delivery and professional practice models as the frame of reference for practicing as a professional nurse. Participates in activities to develop own practice, and to support group practice goals at the unit level. Is accountable to patient, family and team members for care provided and to the nurse manager for totality of work performance. Is accountable to hold to the Service Standards and to the Nursing Mission, Vision and Values. II. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Clinical Practice: 1. Competency in care of unit specific patient population; independently practices with solid knowledge and clinical skills; engaged in advancing own practice. 2. Serves as a clinical resource for others. 3. Applies and integrates evidence into practice 4. Functions effectively in roles specific to unit, such as arrest team for ICU, triage for ED, etc. 5. Collaborates with interdisciplinary team to plan and coordinate care; independently advocating for patient/family needs 6. Models practice consistent with unit operations to ensure safe, timely effective, efficient, equitable, patient centered care. Professional Development: 1. Engaged in advancing own practice. 2. Responsible for maintaining competencies required for that patient care setting; focus on advancing own professional development. 3. Attends unit based staff development independently. 4. Demonstrates the ability to serve as a trained preceptor and coach’s new nurse and students. 5. Contributes to developing/evaluating unit-based orientation and other education activities. 6. Contributes to nursing support personnel skills and development. 7. Completes CE’s on an annual basis based on facility minimum requirements. Service/Quality: 1. Understands and contributes to unit-based outcomes associated with National Hospital Quality Measures (NDNQI), Nursing Sensitive Quality Indicators, and Facility Annual Operational Plan. 2. Contributes to and endorses some or all elements of research/EBP/QI. 3. Provides high quality, safe, patient centered care with focus on exceeding service expectations. 4. Accountable for compliance with regulatory requirements and holds others accountable; participates in tracer activities when requested. Patient Safety: 1. Takes action to correct observed risks to patient safety. 2. Reports adverse events and near misses to appropriate management authority. 3. Implements policies, procedures, and guidelines consistently in the performance of assigned duties. 4. Develops effective working relationships and maintains good communication with other team members. 5. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. 6. Participates in hospital, departmental and/or unit patient safety initiatives. Operations: 1. Demonstrates the ability to function in the charge nurse role. 2. Participates in teambuilding efforts on their unit. 3. Contributes to briefings/staff meetings regularly. 4. Contributes and participates in unit, Nursing Division, and organizational governance structure. 5. Participates in recruitment and retention activities at the unit level. Work Experience Qualifications 1. Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required. 2. More than 12 months nursing experience. Solid knowledge and clinical skills. 3. Current AHA BLS certification required. Must meet all unit specific certification requirements: (PALS, ACLS, NRP) Benefits Full-Time Nights (7pm-7:30am) Pay Range: $39.35 - $54.05/hr. (depends on years of experience) Other Compensation (if applicable): Shift Differential $15,000 Sign-on Bonus; restrictions may apply Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Speech Language Pathologist I

Job Requirements Job Title Speech Language Pathologist I Job Code 50143 Work Schedule - (Day Shift) Monday - Friday 8:00 am - 4:30 pm EST Infor Job 5939 Job Family Rehabilitation Therapy Member Organization COMMON FLSA Exempt Date Created 3/9/2025 Pay Grade 121 Date Revised Click or tap to enter a date. Job Summary Delivers speech therapy services through the evaluation of patient needs, goal determination, and development of treatment plans according to the principles and practices of speech therapy. Primary Responsibilities The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. · Performs speech therapy services to patients in accordance with generally accepted standards, Maryland Board of Speech: Board of Audiologists, Hearing Aid Dispensers, and Speech-Language Pathologists, code of ethics, and departmental and/or organizational policies and procedures. · Performs patient assessments and develops individualized treatment plan programs for clients/patients diagnosed as needing speech, language, or hearing interventions. Develops and maintains long- and short-term treatment objectives and re-evaluates and modifies treatment programs as necessary. · Records patient evaluations, re-evaluations and care provided in the medical record, in accordance with departmental documentation standards. · Informs patients, families, and interdisciplinary team members of evaluation results and plan for treatment and refers for further evaluation. · Plans and provides therapy education and counseling to individuals. · Provides mentorship and training to clinical team members and/or students as eligible based on departmental needs. · Demonstrates interdisciplinary, safe, patient-centered care and delivers excellent customer service. · Participates in performance improvement activities and suggests areas for improvement to colleagues in a tactful and considerate manner. Proposes performance improvement topics and alternate treatment techniques to improve therapy services. · Reports clinical and operational issues to departmental leadership and assists in their resolution to assure high quality care and efficient departmental operations. · Performs other related duties as assigned. Education & Experience - Required · Education: Master’s degree in speech language pathology. · Experience: Successful completion of Clinical Fellowship Year. · Licensure/Certifications: o Full speech pathology license in the state of Maryland. o Certification of Clinical Competence (CCC) is required. o Current Basic Life Support (BLS) certification . Knowledge, Skills, & Abilities · Ability to access, review, and integrate information from a variety of sources to develop a treatment plan. · Strong verbal, written, and non-verbal communication skills, including the ability to instruct others. · Interpersonal skills to enable the therapist to establish and maintain rapport with patient as part of the therapeutic relationship. · Ability to work collaboratively with a diverse healthcare team. · Ability to manage time and set priorities according to the demands of the job. · Ability to conceptualize and problem-solve in the management of the patient. · Ability to break down functional tasks to achieve patient centered goals. · Ability to communicate effectively with team members and patients. · Ability and willingness to adapt hours of availability to variable and changing needs of the organization. · Ability to maintain confidentiality with patients and team members. · Ability to effectively use various pieces of medical and therapeutic equipment. Work Environment & Physical Demands Work Environment: Medical Related Facility - climate and lighting controlled, clean, but with biohazards and medical equipment hazards. Physical Requirements: Strenuous-regular and considerable walking, climbing or standing for extended periods, regular lifting, pushing or pulling of objects, materials, tools, equipment, and/or patients weighing up to 50 pounds. Fine Manipulation Skills Requirements: Moderate-work requires regular fine manipulation in keyboarding, setting equipment controls and typically use of both hands. Corrected Vision Requirements: Normal Range Far and Peripheral Vision Speaking Attribute Requirement: Communicates effectively in person to person speech. Hearing Attribute Requirement: Hear and decipher person speech in person Detail any additional physical demands and/or working conditions required to perform the job : Work environment may include additional settings (community based settings). A reasonable accommodation may be available to perform one or more of the essential functions of this job. For information on how to request a reasonable accommodation during the application stage and/or for the job described on this form, please contact your local Human Resources Representative. Work Experience Required Clinical Skills Evaluation and treatment of adult patients with speech, language, voice, cognitive-communication, and swallowing disorders Proficiency in conducting standardized assessments and developing individualized treatment plans Experience treating patients with neurological diagnoses, including stroke, traumatic brain injury, Parkinson's disease, and dementia Knowledge of dysphagia assessment and treatment techniques Ability to implement evidence-based treatment interventions Strong clinical decision-making and problem-solving skills Patient Care & Communication Skills Excellent verbal and written communication skills Ability to establish rapport with patients and caregivers Skilled in patient and family education to promote carryover of treatment strategies Strong customer service skills and commitment to patient-centered care Ability to motivate patients and support achievement of functional goals Documentation & Compliance Skills Accurate and timely completion of clinical documentation Knowledge of Medicare, commercial insurance, and regulatory requirements Experience with electronic medical records (EMR) systems Ability to maintain productivity standards while delivering quality care Collaboration & Teamwork Skills Strong interdisciplinary collaboration with physical therapists, occupational therapists, physicians, and other healthcare professionals Ability to communicate effectively with referral sources and community providers Demonstrated teamwork and adaptability in a fast-paced outpatient environment Organizational Skills Strong time management and scheduling skills Ability to prioritize workload and manage multiple patients throughout the day Attention to detail and commitment to quality outcomes Preferred Qualifications Certificate of Clinical Competence (CCC-SLP) from ASHA Current state licensure or eligibility for licensure Experience in outpatient rehabilitation settings preferred Experience with modified barium swallow studies, FEES, LSVT LOUD®, SPEAK OUT!®, or other specialty programs preferred Benefits All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $36.83 -$55.29 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Speech Language Pathologist I

Job Requirements Job Title Speech Language Pathologist I Job Code 50143 Work Schedule - (Day Shift) Monday - Friday 8:00 am - 4:30 pm EST Infor Job 5939 Job Family Rehabilitation Therapy Member Organization COMMON FLSA Exempt Date Created 3/9/2025 Pay Grade 121 Date Revised Click or tap to enter a date. Job Summary Delivers speech therapy services through the evaluation of patient needs, goal determination, and development of treatment plans according to the principles and practices of speech therapy. Primary Responsibilities The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. · Performs speech therapy services to patients in accordance with generally accepted standards, Maryland Board of Speech: Board of Audiologists, Hearing Aid Dispensers, and Speech-Language Pathologists, code of ethics, and departmental and/or organizational policies and procedures. · Performs patient assessments and develops individualized treatment plan programs for clients/patients diagnosed as needing speech, language, or hearing interventions. Develops and maintains long- and short-term treatment objectives and re-evaluates and modifies treatment programs as necessary. · Records patient evaluations, re-evaluations and care provided in the medical record, in accordance with departmental documentation standards. · Informs patients, families, and interdisciplinary team members of evaluation results and plan for treatment and refers for further evaluation. · Plans and provides therapy education and counseling to individuals. · Provides mentorship and training to clinical team members and/or students as eligible based on departmental needs. · Demonstrates interdisciplinary, safe, patient-centered care and delivers excellent customer service. · Participates in performance improvement activities and suggests areas for improvement to colleagues in a tactful and considerate manner. Proposes performance improvement topics and alternate treatment techniques to improve therapy services. · Reports clinical and operational issues to departmental leadership and assists in their resolution to assure high quality care and efficient departmental operations. · Performs other related duties as assigned. Education & Experience - Required · Education: Master’s degree in speech language pathology. · Experience: Successful completion of Clinical Fellowship Year. · Licensure/Certifications: o Full speech pathology license in the state of Maryland. o Certification of Clinical Competence (CCC) is required. o Current Basic Life Support (BLS) certification . Knowledge, Skills, & Abilities · Ability to access, review, and integrate information from a variety of sources to develop a treatment plan. · Strong verbal, written, and non-verbal communication skills, including the ability to instruct others. · Interpersonal skills to enable the therapist to establish and maintain rapport with patient as part of the therapeutic relationship. · Ability to work collaboratively with a diverse healthcare team. · Ability to manage time and set priorities according to the demands of the job. · Ability to conceptualize and problem-solve in the management of the patient. · Ability to break down functional tasks to achieve patient centered goals. · Ability to communicate effectively with team members and patients. · Ability and willingness to adapt hours of availability to variable and changing needs of the organization. · Ability to maintain confidentiality with patients and team members. · Ability to effectively use various pieces of medical and therapeutic equipment. Work Environment & Physical Demands Work Environment: Medical Related Facility - climate and lighting controlled, clean, but with biohazards and medical equipment hazards. Physical Requirements: Strenuous-regular and considerable walking, climbing or standing for extended periods, regular lifting, pushing or pulling of objects, materials, tools, equipment, and/or patients weighing up to 50 pounds. Fine Manipulation Skills Requirements: Moderate-work requires regular fine manipulation in keyboarding, setting equipment controls and typically use of both hands. Corrected Vision Requirements: Normal Range Far and Peripheral Vision Speaking Attribute Requirement: Communicates effectively in person to person speech. Hearing Attribute Requirement: Hear and decipher person speech in person Detail any additional physical demands and/or working conditions required to perform the job : Work environment may include additional settings (community based settings). A reasonable accommodation may be available to perform one or more of the essential functions of this job. For information on how to request a reasonable accommodation during the application stage and/or for the job described on this form, please contact your local Human Resources Representative. Work Experience Required Clinical Skills Evaluation and treatment of adult patients with speech, language, voice, cognitive-communication, and swallowing disorders Proficiency in conducting standardized assessments and developing individualized treatment plans Experience treating patients with neurological diagnoses, including stroke, traumatic brain injury, Parkinson's disease, and dementia Knowledge of dysphagia assessment and treatment techniques Ability to implement evidence-based treatment interventions Strong clinical decision-making and problem-solving skills Patient Care & Communication Skills Excellent verbal and written communication skills Ability to establish rapport with patients and caregivers Skilled in patient and family education to promote carryover of treatment strategies Strong customer service skills and commitment to patient-centered care Ability to motivate patients and support achievement of functional goals Documentation & Compliance Skills Accurate and timely completion of clinical documentation Knowledge of Medicare, commercial insurance, and regulatory requirements Experience with electronic medical records (EMR) systems Ability to maintain productivity standards while delivering quality care Collaboration & Teamwork Skills Strong interdisciplinary collaboration with physical therapists, occupational therapists, physicians, and other healthcare professionals Ability to communicate effectively with referral sources and community providers Demonstrated teamwork and adaptability in a fast-paced outpatient environment Organizational Skills Strong time management and scheduling skills Ability to prioritize workload and manage multiple patients throughout the day Attention to detail and commitment to quality outcomes Preferred Qualifications Certificate of Clinical Competence (CCC-SLP) from ASHA Current state licensure or eligibility for licensure Experience in outpatient rehabilitation settings preferred Experience with modified barium swallow studies, FEES, LSVT LOUD®, SPEAK OUT!®, or other specialty programs preferred Benefits All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $36.83 -$55.29 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Registered Nurse II, Observation Unit

Job Requirements I. General Summary This role is considered the minimum role for all nurses who have greater than 12 months experience. Provides and coordinates independent care to patients within a clinical specialty as a fully effective and participative member of the multidisciplinary patient care services team. Utilizes the institution’s care delivery and professional practice models as the frame of reference for practicing as a professional nurse. Participates in activities to develop own practice, and to support group practice goals at the unit level. Is accountable to patient, family and team members for care provided and to the nurse manager for totality of work performance. Is accountable to hold to the Service Standards and to the Nursing Mission, Vision and Values. II. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Clinical Practice: 1. Competency in care of unit specific patient population; independently practices with solid knowledge and clinical skills; engaged in advancing own practice. 2. Serves as a clinical resource for others. 3. Applies and integrates evidence into practice 4. Functions effectively in roles specific to unit, such as arrest team for ICU, triage for ED, etc. 5. Collaborates with interdisciplinary team to plan and coordinate care; independently advocating for patient/family needs 6. Models practice consistent with unit operations to ensure safe, timely effective, efficient, equitable, patient centered care. Professional Development: 1. Engaged in advancing own practice. 2. Responsible for maintaining competencies required for that patient care setting; focus on advancing own professional development. 3. Attends unit based staff development independently. 4. Demonstrates the ability to serve as a trained preceptor and coach’s new nurse and students. 5. Contributes to developing/evaluating unit-based orientation and other education activities. 6. Contributes to nursing support personnel skills and development. 7. Completes CE’s on an annual basis based on facility minimum requirements. Service/Quality: 1. Understands and contributes to unit-based outcomes associated with National Hospital Quality Measures (NDNQI), Nursing Sensitive Quality Indicators, and Facility Annual Operational Plan. 2. Contributes to and endorses some or all elements of research/EBP/QI. 3. Provides high quality, safe, patient centered care with focus on exceeding service expectations. 4. Accountable for compliance with regulatory requirements and holds others accountable; participates in tracer activities when requested. Patient Safety: 1. Takes action to correct observed risks to patient safety. 2. Reports adverse events and near misses to appropriate management authority. 3. Implements policies, procedures, and guidelines consistently in the performance of assigned duties. 4. Develops effective working relationships and maintains good communication with other team members. 5. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. 6. Participates in hospital, departmental and/or unit patient safety initiatives. Operations: 1. Demonstrates the ability to function in the charge nurse role. 2. Participates in teambuilding efforts on their unit. 3. Contributes to briefings/staff meetings regularly. 4. Contributes and participates in unit, Nursing Division, and organizational governance structure. 5. Participates in recruitment and retention activities at the unit level. Work Experience Qualifications 1. Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required. 2. More than 12 months nursing experience. Solid knowledge and clinical skills. 3. Current AHA BLS certification required. Must meet all unit specific certification requirements: (PALS, ACLS, NRP) Benefits Full-Time Nights (7pm-7:30am) Pay Range: $39.35 - $54.05/hr. (depends on years of experience) Other Compensation (if applicable): Shift Differential $15,000 Sign-on Bonus; restrictions may apply Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Registered Nurse II, Observation Unit

Job Requirements I. General Summary This role is considered the minimum role for all nurses who have greater than 12 months experience. Provides and coordinates independent care to patients within a clinical specialty as a fully effective and participative member of the multidisciplinary patient care services team. Utilizes the institution’s care delivery and professional practice models as the frame of reference for practicing as a professional nurse. Participates in activities to develop own practice, and to support group practice goals at the unit level. Is accountable to patient, family and team members for care provided and to the nurse manager for totality of work performance. Is accountable to hold to the Service Standards and to the Nursing Mission, Vision and Values. II. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Clinical Practice: 1. Competency in care of unit specific patient population; independently practices with solid knowledge and clinical skills; engaged in advancing own practice. 2. Serves as a clinical resource for others. 3. Applies and integrates evidence into practice 4. Functions effectively in roles specific to unit, such as arrest team for ICU, triage for ED, etc. 5. Collaborates with interdisciplinary team to plan and coordinate care; independently advocating for patient/family needs 6. Models practice consistent with unit operations to ensure safe, timely effective, efficient, equitable, patient centered care. Professional Development: 1. Engaged in advancing own practice. 2. Responsible for maintaining competencies required for that patient care setting; focus on advancing own professional development. 3. Attends unit based staff development independently. 4. Demonstrates the ability to serve as a trained preceptor and coach’s new nurse and students. 5. Contributes to developing/evaluating unit-based orientation and other education activities. 6. Contributes to nursing support personnel skills and development. 7. Completes CE’s on an annual basis based on facility minimum requirements. Service/Quality: 1. Understands and contributes to unit-based outcomes associated with National Hospital Quality Measures (NDNQI), Nursing Sensitive Quality Indicators, and Facility Annual Operational Plan. 2. Contributes to and endorses some or all elements of research/EBP/QI. 3. Provides high quality, safe, patient centered care with focus on exceeding service expectations. 4. Accountable for compliance with regulatory requirements and holds others accountable; participates in tracer activities when requested. Patient Safety: 1. Takes action to correct observed risks to patient safety. 2. Reports adverse events and near misses to appropriate management authority. 3. Implements policies, procedures, and guidelines consistently in the performance of assigned duties. 4. Develops effective working relationships and maintains good communication with other team members. 5. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. 6. Participates in hospital, departmental and/or unit patient safety initiatives. Operations: 1. Demonstrates the ability to function in the charge nurse role. 2. Participates in teambuilding efforts on their unit. 3. Contributes to briefings/staff meetings regularly. 4. Contributes and participates in unit, Nursing Division, and organizational governance structure. 5. Participates in recruitment and retention activities at the unit level. Work Experience Qualifications 1. Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required. 2. More than 12 months nursing experience. Solid knowledge and clinical skills. 3. Current AHA BLS certification required. Must meet all unit specific certification requirements: (PALS, ACLS, NRP) Benefits Full-Time Nights (7pm-7:30am) Pay Range: $39.35 - $54.05/hr. (depends on years of experience) Other Compensation (if applicable): Shift Differential $15,000 Sign-on Bonus; restrictions may apply Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Registered Nurse II, Observation Unit

Job Requirements I. General Summary This role is considered the minimum role for all nurses who have greater than 12 months experience. Provides and coordinates independent care to patients within a clinical specialty as a fully effective and participative member of the multidisciplinary patient care services team. Utilizes the institution’s care delivery and professional practice models as the frame of reference for practicing as a professional nurse. Participates in activities to develop own practice, and to support group practice goals at the unit level. Is accountable to patient, family and team members for care provided and to the nurse manager for totality of work performance. Is accountable to hold to the Service Standards and to the Nursing Mission, Vision and Values. II. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Clinical Practice: 1. Competency in care of unit specific patient population; independently practices with solid knowledge and clinical skills; engaged in advancing own practice. 2. Serves as a clinical resource for others. 3. Applies and integrates evidence into practice 4. Functions effectively in roles specific to unit, such as arrest team for ICU, triage for ED, etc. 5. Collaborates with interdisciplinary team to plan and coordinate care; independently advocating for patient/family needs 6. Models practice consistent with unit operations to ensure safe, timely effective, efficient, equitable, patient centered care. Professional Development: 1. Engaged in advancing own practice. 2. Responsible for maintaining competencies required for that patient care setting; focus on advancing own professional development. 3. Attends unit based staff development independently. 4. Demonstrates the ability to serve as a trained preceptor and coach’s new nurse and students. 5. Contributes to developing/evaluating unit-based orientation and other education activities. 6. Contributes to nursing support personnel skills and development. 7. Completes CE’s on an annual basis based on facility minimum requirements. Service/Quality: 1. Understands and contributes to unit-based outcomes associated with National Hospital Quality Measures (NDNQI), Nursing Sensitive Quality Indicators, and Facility Annual Operational Plan. 2. Contributes to and endorses some or all elements of research/EBP/QI. 3. Provides high quality, safe, patient centered care with focus on exceeding service expectations. 4. Accountable for compliance with regulatory requirements and holds others accountable; participates in tracer activities when requested. Patient Safety: 1. Takes action to correct observed risks to patient safety. 2. Reports adverse events and near misses to appropriate management authority. 3. Implements policies, procedures, and guidelines consistently in the performance of assigned duties. 4. Develops effective working relationships and maintains good communication with other team members. 5. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. 6. Participates in hospital, departmental and/or unit patient safety initiatives. Operations: 1. Demonstrates the ability to function in the charge nurse role. 2. Participates in teambuilding efforts on their unit. 3. Contributes to briefings/staff meetings regularly. 4. Contributes and participates in unit, Nursing Division, and organizational governance structure. 5. Participates in recruitment and retention activities at the unit level. Work Experience Qualifications 1. Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required. 2. More than 12 months nursing experience. Solid knowledge and clinical skills. 3. Current AHA BLS certification required. Must meet all unit specific certification requirements: (PALS, ACLS, NRP) Benefits Full-Time Nights (7pm-7:30am) Pay Range: $39.35 - $54.05/hr. (depends on years of experience) Other Compensation (if applicable): Shift Differential $15,000 Sign-on Bonus; restrictions may apply Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Registered Nurse II, Observation Unit

Job Requirements I. General Summary This role is considered the minimum role for all nurses who have greater than 12 months experience. Provides and coordinates independent care to patients within a clinical specialty as a fully effective and participative member of the multidisciplinary patient care services team. Utilizes the institution’s care delivery and professional practice models as the frame of reference for practicing as a professional nurse. Participates in activities to develop own practice, and to support group practice goals at the unit level. Is accountable to patient, family and team members for care provided and to the nurse manager for totality of work performance. Is accountable to hold to the Service Standards and to the Nursing Mission, Vision and Values. II. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Clinical Practice: 1. Competency in care of unit specific patient population; independently practices with solid knowledge and clinical skills; engaged in advancing own practice. 2. Serves as a clinical resource for others. 3. Applies and integrates evidence into practice 4. Functions effectively in roles specific to unit, such as arrest team for ICU, triage for ED, etc. 5. Collaborates with interdisciplinary team to plan and coordinate care; independently advocating for patient/family needs 6. Models practice consistent with unit operations to ensure safe, timely effective, efficient, equitable, patient centered care. Professional Development: 1. Engaged in advancing own practice. 2. Responsible for maintaining competencies required for that patient care setting; focus on advancing own professional development. 3. Attends unit based staff development independently. 4. Demonstrates the ability to serve as a trained preceptor and coach’s new nurse and students. 5. Contributes to developing/evaluating unit-based orientation and other education activities. 6. Contributes to nursing support personnel skills and development. 7. Completes CE’s on an annual basis based on facility minimum requirements. Service/Quality: 1. Understands and contributes to unit-based outcomes associated with National Hospital Quality Measures (NDNQI), Nursing Sensitive Quality Indicators, and Facility Annual Operational Plan. 2. Contributes to and endorses some or all elements of research/EBP/QI. 3. Provides high quality, safe, patient centered care with focus on exceeding service expectations. 4. Accountable for compliance with regulatory requirements and holds others accountable; participates in tracer activities when requested. Patient Safety: 1. Takes action to correct observed risks to patient safety. 2. Reports adverse events and near misses to appropriate management authority. 3. Implements policies, procedures, and guidelines consistently in the performance of assigned duties. 4. Develops effective working relationships and maintains good communication with other team members. 5. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. 6. Participates in hospital, departmental and/or unit patient safety initiatives. Operations: 1. Demonstrates the ability to function in the charge nurse role. 2. Participates in teambuilding efforts on their unit. 3. Contributes to briefings/staff meetings regularly. 4. Contributes and participates in unit, Nursing Division, and organizational governance structure. 5. Participates in recruitment and retention activities at the unit level. Work Experience Qualifications 1. Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required. 2. More than 12 months nursing experience. Solid knowledge and clinical skills. 3. Current AHA BLS certification required. Must meet all unit specific certification requirements: (PALS, ACLS, NRP) Benefits Full-Time Nights (7pm-7:30am) Pay Range: $39.35 - $54.05/hr. (depends on years of experience) Other Compensation (if applicable): Shift Differential $15,000 Sign-on Bonus; restrictions may apply Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Nursing Professional Development Practitioner II

Job Requirements Focus Areas: Acute Care, Telemetry Under limited supervision, provides leadership, expertise, and professional support services to direct care staff and leaders in nursing and patient care services at the unit and/or divisional level. Serving as an educator, consultant, collaborator, facilitator, and change agent, this role supports excellence in clinical care, patient care and nursing practice. The role delivers essential education, orientation, and competency-based programs that strengthen clinical knowledge and ensures consistency in unit- and divisional-level practice. The scope of responsibility and accountability aligns with professional standards and continuously evolves to meet the demands of the practice setting. The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. •Coordinates and continuously evaluates clinical orientation for unit/divisional new hires and ensures orientation content aligns with policies and procedures; incorporates feedback and outcome data to drive ongoing improvements. •Collaborates with department managers to strategically select, assign, and evaluate preceptors, ensuring appropriate role modeling and competency validation. •Leads the design, implementation, and evaluation of initial and ongoing competency programs for the unit and/or division and ensures criteria meet compliance, quality, and regulatory needs. •Conducts comprehensive practice gap analyses and learning needs assessments to develop, implement, and evaluate education programs. •Develops, implements, and sustains role transition programs for new-to-practice staff and staff transitioning from one specialty or role to another in alignment with accreditation requirements at the unit and/or divisional level. •Integrates and promotes evidence-based practice initiatives to enhance clinical quality, patient safety, and cost-effective patient care processes at the unit/divisional level. Serves as a resource and change agent to support innovation and adoption at the unit/divisional level. •Monitors and analyzes unit/divisional compliance with hospital and regulatory standards; develops, implements, and evaluates action plans to address identified practice gaps and sustain improvements. •Serves as a consultant, mentor, and educator to clinical nursing staff in collaboration with unit/divisional leadership; partners to analyze trends in satisfaction, quality outcomes, and practice excellence using data to inform and advance ongoing educational efforts and initiatives to advance nursing practice. •Performs all other duties as assigned Work Experience Clinical and professional knowledge of current issues relevant to patient care delivery. Additional knowledge in the areas of professional development, group process, change management and effective leadership also required. •Demonstrated ability to independently manage programs, staff and large-scale projects. Demonstrated ability to plan, organize and follow through on assignments and/or projects. Ability to analyze and conceptually develop ideas, proposals and programs. •Ability to develop collaborative programs and projects with other disciplines is required. Must be able to contribute to team effectiveness, build relationships and facilitate improvements. •Demonstrated leadership abilities, including collaborative, consultative and coaching skills are required. •Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives. •Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age-specific needs. •Demonstrated ability to plan, organize, complete and evaluate assignments and/or projects and to collaborate with others to plan and implement initiatives. Demonstrated ability to analyze and to conceptually develop ideas, programs and projects and provide guidelines for implementation. Education and Experience: Bachelor of Science in Nursing (BSN) from an accredited graduate program is required. •Licensure as a Registered Nurse in the state of Maryland, or eligible for licensure in Maryland. •A minimum of three (3) years of related experience is required. •Certification in Nursing Professional Development or other specialty certification. Graduate degree preferred.

Speech Language Pathologist I

Job Requirements Job Title Speech Language Pathologist I Job Code 50143 Work Schedule - (Day Shift) Monday - Friday 8:00 am - 4:30 pm EST Infor Job 5939 Job Family Rehabilitation Therapy Member Organization COMMON FLSA Exempt Date Created 3/9/2025 Pay Grade 121 Date Revised Click or tap to enter a date. Job Summary Delivers speech therapy services through the evaluation of patient needs, goal determination, and development of treatment plans according to the principles and practices of speech therapy. Primary Responsibilities The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. · Performs speech therapy services to patients in accordance with generally accepted standards, Maryland Board of Speech: Board of Audiologists, Hearing Aid Dispensers, and Speech-Language Pathologists, code of ethics, and departmental and/or organizational policies and procedures. · Performs patient assessments and develops individualized treatment plan programs for clients/patients diagnosed as needing speech, language, or hearing interventions. Develops and maintains long- and short-term treatment objectives and re-evaluates and modifies treatment programs as necessary. · Records patient evaluations, re-evaluations and care provided in the medical record, in accordance with departmental documentation standards. · Informs patients, families, and interdisciplinary team members of evaluation results and plan for treatment and refers for further evaluation. · Plans and provides therapy education and counseling to individuals. · Provides mentorship and training to clinical team members and/or students as eligible based on departmental needs. · Demonstrates interdisciplinary, safe, patient-centered care and delivers excellent customer service. · Participates in performance improvement activities and suggests areas for improvement to colleagues in a tactful and considerate manner. Proposes performance improvement topics and alternate treatment techniques to improve therapy services. · Reports clinical and operational issues to departmental leadership and assists in their resolution to assure high quality care and efficient departmental operations. · Performs other related duties as assigned. Education & Experience - Required · Education: Master’s degree in speech language pathology. · Experience: Successful completion of Clinical Fellowship Year. · Licensure/Certifications: o Full speech pathology license in the state of Maryland. o Certification of Clinical Competence (CCC) is required. o Current Basic Life Support (BLS) certification . Knowledge, Skills, & Abilities · Ability to access, review, and integrate information from a variety of sources to develop a treatment plan. · Strong verbal, written, and non-verbal communication skills, including the ability to instruct others. · Interpersonal skills to enable the therapist to establish and maintain rapport with patient as part of the therapeutic relationship. · Ability to work collaboratively with a diverse healthcare team. · Ability to manage time and set priorities according to the demands of the job. · Ability to conceptualize and problem-solve in the management of the patient. · Ability to break down functional tasks to achieve patient centered goals. · Ability to communicate effectively with team members and patients. · Ability and willingness to adapt hours of availability to variable and changing needs of the organization. · Ability to maintain confidentiality with patients and team members. · Ability to effectively use various pieces of medical and therapeutic equipment. Work Environment & Physical Demands Work Environment: Medical Related Facility - climate and lighting controlled, clean, but with biohazards and medical equipment hazards. Physical Requirements: Strenuous-regular and considerable walking, climbing or standing for extended periods, regular lifting, pushing or pulling of objects, materials, tools, equipment, and/or patients weighing up to 50 pounds. Fine Manipulation Skills Requirements: Moderate-work requires regular fine manipulation in keyboarding, setting equipment controls and typically use of both hands. Corrected Vision Requirements: Normal Range Far and Peripheral Vision Speaking Attribute Requirement: Communicates effectively in person to person speech. Hearing Attribute Requirement: Hear and decipher person speech in person Detail any additional physical demands and/or working conditions required to perform the job : Work environment may include additional settings (community based settings). A reasonable accommodation may be available to perform one or more of the essential functions of this job. For information on how to request a reasonable accommodation during the application stage and/or for the job described on this form, please contact your local Human Resources Representative. Work Experience Required Clinical Skills Evaluation and treatment of adult patients with speech, language, voice, cognitive-communication, and swallowing disorders Proficiency in conducting standardized assessments and developing individualized treatment plans Experience treating patients with neurological diagnoses, including stroke, traumatic brain injury, Parkinson's disease, and dementia Knowledge of dysphagia assessment and treatment techniques Ability to implement evidence-based treatment interventions Strong clinical decision-making and problem-solving skills Patient Care & Communication Skills Excellent verbal and written communication skills Ability to establish rapport with patients and caregivers Skilled in patient and family education to promote carryover of treatment strategies Strong customer service skills and commitment to patient-centered care Ability to motivate patients and support achievement of functional goals Documentation & Compliance Skills Accurate and timely completion of clinical documentation Knowledge of Medicare, commercial insurance, and regulatory requirements Experience with electronic medical records (EMR) systems Ability to maintain productivity standards while delivering quality care Collaboration & Teamwork Skills Strong interdisciplinary collaboration with physical therapists, occupational therapists, physicians, and other healthcare professionals Ability to communicate effectively with referral sources and community providers Demonstrated teamwork and adaptability in a fast-paced outpatient environment Organizational Skills Strong time management and scheduling skills Ability to prioritize workload and manage multiple patients throughout the day Attention to detail and commitment to quality outcomes Preferred Qualifications Certificate of Clinical Competence (CCC-SLP) from ASHA Current state licensure or eligibility for licensure Experience in outpatient rehabilitation settings preferred Experience with modified barium swallow studies, FEES, LSVT LOUD®, SPEAK OUT!®, or other specialty programs preferred Benefits All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $36.83 -$55.29 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].