Customer Service Representative

Automated Health Systems is currently seeking motivated and team-oriented Customer Service Representatives for part-time positions in the Nashville, TN area (located by Gaylord Opryland Resort & Opry Mills Mall area). The primary responsibilities as the Customer Service Representative will be frontline assistance to all applicants and members who contact the Service Center to apply and recertify for the TennCare Programs. Assisting members with reporting changes to their cases, filing appeals of eligibility denials and terminations, as well as responding to general member inquiries. Customer Service Representative Job Specifications: Team player with interpersonal communication skills and customer-focused attitude. Minimum 2 years’ experience in a customer service environment required. Strong PC proficiency (i.e., working with multiple computer systems) required. Associate’s Degree in social or behavioral sciences or related field preferred; High School Diploma required. Experience with health insurance/Medicaid preferred. Ability to maintain confidentiality and adhere to HIPAA requirements. Bilingual language skills (i.e., Spanish) a plus. Service Center hours of operation: Monday – Friday; 7am – 6pm. Additional Benefits include: Eligibility for up to a $400 hiring bonus! Eligibility for employee referral incentives up to an additional $400! AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers “The Enlightened Choice in Health Service Management” Job Types: Part-time Salary: $15.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Paid time off Vision insurance Wellness Program Job Type: Part-time Benefits: 401(k) 401(k) matching Dental insurance On-the-job training Paid time off Referral program Vision insurance Work from home Work Location: Remote

Choice Counseling Specialist (Remote)

Automated Health Systems, a dynamic healthcare company, is looking to hire part-time call center professionals to join its team Tallahassee, Florida. AHS offers varied shifts Monday thru Friday, from 8AM – 8PM, along with comprehensive and ongoing training. This is a remote position for residents of Florida. You must be able to travel to Tallahassee for onboarding and equipment pickup. The Choice Counseling Specialist will assist the Florida Statewide Medicaid Managed Care (SMMC) program by providing plan options to potential and current SMMC Plan Enrollees. Position primary duties include: Qualifications for the position include: Team Player with excellent communication skills Customer-focused with a passion for helping people Ability to type more than 25 words per minute High-speed internet Ability to maintain privacy of personal and health information Minimum of two year’s experience in customer service Preferred Qualifications: Two years’ experience in a call center environment Understanding of FL Medicaid programs Associates degree or higher Bilingual skills (Spanish or Creole) AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers “The Enlightened Choice in Health Service Management” Additional Titles: Call Center Professional Customer Service Representative Customer Service/Call Center Rep Job Types: Part-time Pay: $14.00 - $15.00 per hour Benefits: 401(k) 401(k) matching Paid time off Referral program Job Type: Part-time Work Location: Remote

Calibration Support Technician

Accentuate Staffing is assisting a growing civil engineering company in the RTP area who is hiring a Calibration Support Technician to join their team. This is a contract to hire opportunity working on 1st shift, 8am-5pm, Monday-Friday. Responsibilities: Serve as the main point of contact for customers throughout the full cycle of their equipment servicing and calibration process Perform Nuclear Gauge Calibrations following established procedures and safety standards Prepare and manage calibration records and certification documents for customer compliance needs Build Standard Blocks and assist with assembly, testing, and maintenance of gauges Clean, lubricate, and diagnose gauges for needed repairs Monitor and manage inventory levels for service-related parts and materials Support day-to-day shop operations, including pulling parts, packing shipments, receiving deliveries, and lifting items up to 50 lbs as needed Participate in Continuous Improvement initiatives and perform additional duties as assigned Requirements: Strong communication and customer service skills with a professional and customer-focused approach Proficient in Microsoft Office (Word, Excel, Outlook); experience with Microsoft Dynamics 365 or similar ERP systems is a plus Experience in a calibration, testing, or technical service environment preferred Highly organized and detail-oriented, with the ability to manage multiple priorities Valid driver’s license and clean driving record required

Customer Service Representative

Automated Health Systems (AHS), a dynamic healthcare company, with an office located in the Maryland Heights area, is expanding! We are looking for part-time Customer Service Call Center Professionals to join our team! Company Benefits: Employee Wellness Program Comprehensive and ongoing training Strong company culture with career growth opportunities On-Site Benefits: On the bus line Access to on-site gym (free of charge!) Large breakroom with water and coffee Large workstations Spacing and safety precautions On-site lounge with food and drinks for purchase FREE parking One-on-one assistance from trainers and leadership team Supportive peer group Expedited career growth opportunities Monthly food trucks on site Regular fun team building events Opportunities for voluntary community involvement and charity work Childcare facility in the same business park Qualifications for the position include: Customer-focused team player with a passion for helping people. Strong PC proficiency with a willingness to learn new applications. Detail-oriented, fast learner with excellent communication skills. Maintain confidentiality of personal health information. Bilingual skills (i.e., Spanish) a plus. Don’t miss the chance to join this cutting edge, service-minded team dedicated to making the process easy for all who contact us! AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers “The Enlightened Choice in Health Service Management” Additional Title: Call Center Rep Call Center Representative Customer Service Rep Customer Service Representative Customer Service Call Center Enrollment Rep Enrollment Representative Enrollment Agent Enrollment Specialist Job Types: Full-time, Part-time Pay: $17.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Referral program Vision insurance Shift: 4 hour shift 8 hour shift Day shift Morning shift Work Location: In person Don’t miss the chance to join this cutting edge, service-minded team dedicated to making the process easy for all who contact us! AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers “The Enlightened Choice in Health Service Management” Additional Title: Call Center Rep Call Center Representative Customer Service Rep Customer Service Representative Customer Service Call Center Enrollment Rep Enrollment Representative Enrollment Agent Enrollment Specialist Job Type: Part-time Benefits: 401(k) 401(k) matching Dental insurance On-the-job training Paid time off Referral program Vision insurance Work Location: In person

Bilingual Spanish 2nd shift Supervisor

Bi-lingual Spanish 2nd shift Supervisor / Lead SUMMARY: Accomplishes manufacturing results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; and initiating, coordinating, and enforcing systems, policies, and procedures. Recruits, selects, trains and mentors employees. ESSENTIAL ELEMENTS: Assign machine operations, setups, material changes necessary to manufacture elastomeric diaphragms. May make necessary machine setups or adjustments to produce the required parts. Ensure machines are supplied with materials necessary to complete the process step. Ensure rejected parts are correctly documented and passed to the next process step. Troubleshoot problems with any of the process steps Coordinate with process engineering group to prioritize efforts Respond to machine alarms as necessary Plan, schedule and arrange the work of shift employees with the manager for the most effective use of personnel to meet production objectives. Direct, instruct, assist, train and check work of employees relative to schedules, methods, procedures, and standards of work performance, adhering to company regulations, policies, procedures or other matters affecting their work. Responsible for safety of personnel. Ensure safety rules and regulations are being followed Issue disciplinary action as appropriate Ensure all required paperwork is correctly and accurately completed by the employees Communicate with other shift supervisors daily Ensure tooling changes, cleaning, adjustments are conducted in a timely manner with prioritization as necessary Ensure high quality of parts shipped Respond to emergency conditions as required SECONDARY ELEMENTS: Additional duties involve building security, answering outside calls, and signing for received parts, material deliveries Responsible for opening or closing of plant at beginning or end of shift. Verifying that necessary equipment is started or shut down Ensure work areas and equipment are maintained in a clean, orderly and safe condition, that prescribed safety measures are followed and that established company policies, procures, rules, and regulations are adhered to. Perform other related duties as required

Field Service Engineer

Our client is currently seeking (2) Field Service Engineering Technicians for the Dallas, TX and Chicago, IL areas who are responsible for installing, maintaining and repairing a wide range of print manufacturing equipment. Although remote in nature, this role requires significant regional travel, a high degree of independence, and customer service excellence. Additionally, the Field Service Engineer is expected to obtain and maintain relevant certifications to ensure expertise in the platforms and technologies supported, staying abreast of industry advancements. Position Description / Responsibilities - Service Existing and New Accounts: Install and maintain print production equipment, ensuring proper setup and optimal functioning at customer sites - Pre Installation Scoping: Scope and, when necessary, conduct facility pre-installation meetings with customers, and their contractors, to confirm necessary utility modifications for proper equipment installation and operation - Troubleshoot and Repair: Diagnose, repair, and document service issues with machinery in customer facilities, maintaining detailed records - Equipment Demonstration: Inspect, install, familiarize, and demonstrate equipment to customers, ensuring they are fully trained and satisfied with the setup - Customer Support: Analyze customer helpdesk tickets, identify solutions, suggest improve methods and techniques, and recommend system improvements to enhance customer satisfaction - Logistics Coordination: Assist the operations team in coordinating logistics for equipment and parts delivery to and from vendors and other locations, ensuring timely and efficient operations. - Documentation: Complete all required documentation, including service records, service tickets for billing, warranty records, expense reports, and purchase records Qualifications Position Requirements - Mechanical and Schematics Aptitude: High proficiency in mechanical and schematics understanding and application - Electronics Aptitude: Moderate proficiency in electronics, necessary for effective troubleshooting and repair - Customer Service Skills: Strong customer service skills to maintain positive relationship. Meticulous atts and ensure customer satisfaction - Analytical and Problem-solving Skills Excellent analytical and problem-solving abilities to diagnose and fix equipment issues efficiently - Attention to Detail: Meticulous attention to detail to ensure high-quality service delivery and accurate documentation - Communication Skills: Exceptional verbal an written communication skills to interact effectively with customers and team members