CNA- Full Time 3-11 shift

General Purpose The primary purpose of your job position is to provide each of your assigned residents with routine daily nursing care and services in accordance with the resident's assessment and care plan, and as may be directed by your supervisors. Essential Duties • Use the wristband or photo card file to identify residents before administering treatments, serving meals, etc., as necessary. • Use only authorized abbreviations established by this facility when recording information. • Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical. • Record all entries on flow sheets, notes, charts, etc., in an informative, descriptive manner. • Report all accidents and incidents you observe on the shift that they occur. • Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. • Report any known or suspected unauthorized attempt to access facility's information system. • Perform only those nursing care procedures that you have been trained to do. • Ensure that the resident's room is ready for receiving the resident (i.e., bed made, name tags up, admission kit available, etc.). • Greet residents and escort them to their room. • Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate. • Make resident comfortable. • Inventory and mark the resident's personal possessions as instructed. • Store resident's clothing. • Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged. • Transport residents to new rooms or to the receiving area. • Assist with loading/unloading residents' to/from vehicles as necessary. • Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift. • Meet with your shift's nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services. • Report all complaints and grievances made by the resident. • Participate in and receive the nursing report as instructed. • Follow established policies concerning exposure to blood/body fluids. • Make beds as instructed. • Put extra covers on beds as requested. • Measure and record temperatures, pulses, and respirations (TPRs) of residents, as instructed. Weigh and measure residents as instructed. • Ensure that residents who are unable to call for help are checked frequently. • Answer resident calls promptly. • Check residents routinely to ensure that their personal care needs are being met. • Assist residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.). • Record the resident's food/fluid intake. Report changes in the resident's eating habits to the Nurse Supervisor/Charge Nurse. • Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident. • Perform after meal care (i.e., remove trays, clean resident's hands, face, clothing, etc.). • Participate in and receive the nursing report upon reporting for duty. • Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors. • Follow work assignments, and/or work schedules in completing and performing your assigned tasks. • Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents. • Notify the facility when you will be late or absent from work. • Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents. • Assist residents with daily functions (dental and mouth care, bath functions, combing of hair, dressing and undressing as necessary). • Keep residents dry (change gown, clothing and linens, when it becomes wet or soiled). • Assist residents in preparing for medical tests (i.e., lab work, x-ray, therapy, dental, etc.). • Assist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc. • Perform restorative and rehabilitative procedures as instructed. • Assist in preparing the resident for a physical examination. • Check each resident routinely to ensure that his/her personal care needs are being met in accordance with his/her wishes. • Observe and report the presence of pressure areas and skin breakdowns to prevent decubitus ulcers (bedsores). • Report injuries of an unknown source, including skin tears. • Observe disoriented and comatose residents. Record and report data as instructed • Perform special treatments as instructed. • Immediately notify the Nurse Supervisor/Charge Nurse of any resident leaving/missing from the facility. • Use only the equipment you have been trained to use. • Report defective equipment to the Nurse Supervisor/Charge Nurse • Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. • Report all allegations of resident abuse and/or misappropriation of resident property. • Honor the resident's refusal of treatment request. Report such requests to your supervisor. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, an 10th grade education Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Must be a licensed Certified Nursing Assistant in accordance with laws of the state. CPR Preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

RN-Emergency Room

The Registered Nurse (RN) is accountable for providing a restorative healing experience for the patient and the patient's support systems in transformational partnership with the Clinical Manager and the interdisciplinary team. As an accountable professional, the Registered Nurse exercises autonomy (the right to undertake a specified action), authority (the power to implement action), and control (the ability to enforce the action in an ongoing and consistent manner) in order to ensure these excellent patient outcomes. Professional accountability is expressed in five areas: practice, quality assurance, competence, research, and resource management. Responsibilities: Patient Assessment - Demonstrates autonomy in practice by performing a thorough and ongoing holistic nursing assessment, including appropriate admission assessment of patient and patient support systems. Upon admission, the RN identifies, prioritizes and documents current and potential problems in developing an individualized plan of care that addresses needs and concerns. Develops appropriate interventions and desired outcomes for key problems with the goal of positive and effective patient outcomes. Evaluates problems based on patient condition and per policy. Patient Care/Discharge Planning - Nurses are accountable for their own practice in the coordination of care. The RN will collaborate with patient, patient support systems, and appropriate health care team members, to meet the patient's present needs, discharge needs and outcomes identified for key problems. Implements a plan of care upon admission or within 24 hours of admission. Recognizing that interdisciplinary decision-making is essential, the RN initiates interdisciplinary referrals upon admission and as needed. The RN facilitates the evaluation, revision and documentation of the patient's plan of care on a regular and on-going basis. Teaching - The RN is empowered to exercise independent judgment and critical thinking skills to process information on the plan of care to provide individualized, ongoing teaching to patient and patient support systems throughout the continuum of care. Teaching is a vital component of nursing care. The RN uses current, evidence-based practice when teaching patients and support systems. Communication - As a professional, the RN demonstrates mutual respect and collaboration when communicating with the interdisciplinary health care team. Communication is a two-way process in which the RN mindfully utilizes effective communication skills such as active listening, relationship building and assertive communication techniques. The RN conveys a strong sense of advocacy and protects patient rights. The RN strives to create high performance teams by providing the teams with an overall positive, inclusive sense of support. Treatment/ Procedures - As the essential provider of healthcare, the RN performs all treatments and procedures in accordance with established evidence-based policies, procedures and patient care Standards. The RN collaborates with the MD and all members of the health care team in the performance of these tasks. Documentation - The RN accurately, efficiently, and in a timely fashion, documents pertinent patient information Utilizing the nursing process on all required forms or fields/ screens to ensure that patient information is collected and communicated effectively to ensure excellent patient outcomes. Medication Administration - The RN provides all aspects of the medication process including: assessment, administration, monitoring, and evaluation of the patient's response to the medication. The RN teaches the patient and the patient support system regarding the safe use of medications and initiates referrals to Pharmacy as needed. Quality Performance and Improvement (QPI) - Actively participates in the QPI process to achieve excellent patient outcomes and improved processes. Participation in QPI includes the development of the QPI plans by identifying actual or potential problems, collecting data, analyzing the results, implementing corrective action plans and sustaining improvements. The RN actively participates in maintaining and improving the Culture of Patient Safety. Delegation to and Development of Co-workers - The RN accurately delegates aspects of patient care to the LPN, CNA, and other ancillary personnel according to their Scope of Practice, job description, individual competence and patient needs. The RN supervises the provision of this care by clearly communicating the right task in the right circumstance to the right individual, while being available to provide the right direction and supervision. The RN orients, precepts, mentors, teaches and fosters the development of co-workers from Novice to Expert. Unit Specific Competencies Education: Graduate of an accredited school of nursing, currently licensed in the State of New York, or permittee. Membership in a professional organization suggested. Experience: Minimum of one year Med/Surg Experience preferred. Minimum of 2 years critical care or emergency room experience preferred. Basic knowledge of nursing theory and practice. Knowledge of appropriate technology and practice standards for area of responsibility. Demonstrates sound clinical skills; knowledge of Hospital structure, objectives and standards of practice, positive communication skills. Training/License: New York State Registered Nurse license required, or permittee. BLS, ACLS and PALS Certifications required. TNCC, ENPC and CEN preferred. Other: None specified.

Occupational Therapist - Full-time - Full-Time

Join our dynamic, fully in-house therapy team as a Full-Time Outpatient Occupational Therapist, where you'll have the autonomy and support to truly impact patient outcomes! Collaborate closely with interdisciplinary team members in a setting that prioritizes continuity of care, clinical excellence, and individualized treatment plans. If you're passionate about helping patients regain independence and thrive in an outpatient environment, this is your opportunity to grow your career with a team that values both results and relationships. Position Summary: We are seeking a dedicated Occupational Therapist to join our rehabilitation team. This full-time role is perfect for both experienced therapists and new graduates ready to make an impact. You will evaluate, plan, and implement individualized therapy programs to help residents achieve their functional goals and improve their quality of life. Key Responsibilities: Assess residents' physical, cognitive, and emotional abilities to develop personalized occupational therapy plans Provide therapeutic interventions that promote independence in daily activities, including self-care, mobility, and adaptive techniques Collaborate with multidisciplinary teams including PTs, nurses, and physicians to ensure comprehensive care Document therapy plans, progress notes, and discharge summaries accurately and timely Educate residents and families on techniques and exercises to continue progress outside therapy sessions Maintain compliance with facility policies, state, and federal regulations Qualifications: Bachelor's or Master's degree in Occupational Therapy and current Nebraska Occupational Therapy license Strong interpersonal and communication skills Ability to work effectively in a team-oriented, patient-focused environment Experience in long-term care or rehabilitation is a plus, but new graduates are encouraged to apply! What's in it for you? Competitive benefits package including low premiums, short-term disability, long-term disability, HSA contribution matching, 401(k) with company match, and more! Competitive wage scales and tuition reimbursement and scholarship programs up to $3,000 per year Financial wellness and freedom through access to your earned wages prior to your pay date! A great culture where we live out our mission "To celebrate life in environments we create by delivering exceptional service and superior value through innovative leadership in personalized care." In 1989, Nye Health Services was founded on the philosophy that people deserve services that recognize individuality and are tailored to their unique needs. Today, Nye Health Services remains family-owned with campuses in Fremont, Lincoln, and Norfolk, Nebraska. Nye Health Services is blessed with dedicated and compassionate people who believe in our vision and deliver on our mission every day. Having a great work environment while providing the best quality services so people feel cared for is of the utmost importance to us. We give passionate people a purpose! We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Zuora - Solution Architect - Senior Manager

Specialty/Competency: Oracle Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle lead to revenue at PwC, you will focus on working with Oracle's suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an organisation. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the L2R team you are to work within the Lead-to-Revenue cycle, including sales, sales operations, ordering, billing, fulfillment, payments, collections, revenue management, and accounting close processes. As a Senior Manager you are to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for analyzing Lead-to-Revenue processes to identify improvement opportunities. Responsibilities Lead large projects and innovate processes to maintain operational excellence Interact with clients at a senior level to drive project success Analyze thorough Lead-to-Revenue processes to identify improvement opportunities Foster a culture of continuous improvement and innovation Motivate and coach teams to solve complex problems Promote a collaborative and inclusive work environment Support teams in achieving top-quality work delivery What You Must Have Bachelor's Degree 10 years of experience What Sets You Apart Proficiency in Lead-to-Revenue cycle processes Understanding of multiple business models Experience with revenue recognition under ASC 606 Working experience with Oracle CX applications Understanding of global compliance and regulatory requirements Analyzing Lead-to-Revenue processes for improvement Experience with core finance system implementation Finance strategy and transformation proficiency The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.? PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

General Dentists, Endodontists, & Oral Surgeons - Supporting Military Health Readiness

DOCS Health is seeking talented General Dentists, Endodontists, and Oral Surgeons to bring essential dental care directly to our Military Service Members. Join our team in a unique opportunity to conduct dental exams and treatments that ensure soldiers are deployment-ready. Travel nationwide for weekend events dedicated to serving those who protect our country, and you will have the option to practice with the full support of DOCS Health's malpractice coverage. Why Join Us? Serve with Purpose: Provide vital care to members of the U.S. Army Reserve, Navy Reserve, Air Force Reserve, Marine Forces Reserve, Coast Guard Reserve, National Guard, and Air National Guard. Malpractice Coverage: Practice with confidence under DOCS Health's comprehensive malpractice insurance (optional) Nationwide Deployment Impact: Participate in events that support soldiers' readiness across the country. Fully Equipped Support: DOCS Health supplies all necessary materials, equipment, and resources to enable seamless mobile dentistry. Leader in Mobile Health: With over 30 years of experience, DOCS Health is a trusted provider, setting a new care standard through our mobile, telemedicine, and fixed-clinic models. Your Role: Conduct exams, screenings, and comprehensive dental treatments (restorative, endodontics, oral surgery) for military personnel. Utilize mobile equipment to deliver quality care in non-traditional settings. Requirements Qualifications: Licensure & Certification: Active, unrestricted state dental license and CPR/BLS certification. Preferred Skills: Experience with mobile dental equipment, military experience a plus, and computer proficiency. Availability: Participation is flexible and completely up to you-choose events that fit your schedule, with a focus on weekend availability to support military readiness *Verification of licensure and a Malpractice check will be conducted for all providers. About Us: DOCS Health is driven by clinicians and logistical experts who believe in doing the right thing for those we serve. With over three decades of dedicated service, we are a leader in healthcare delivery. Join us in our mission to build a bridge to better health for our nation's service members Apply today and make a difference with your skills in service of those who serve. With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

Speech-Language Pathologist (SLP) - Full-Time

Our Company Rehab Without Walls Neuro Rehabilitation Overview Speech-Language Pathologist (SLP) – Home and Community Program Ready to Make a Real Impact?Join our dynamic team and help transform lives through functional, real-world rehabilitation. As aSpeech-Language Pathologistin ourHome and Community Program, you’ll work with clients in the environments that matter mosttheir homes, workplaces, and communitiesempowering them to achieve greater independence and communication success. Who We’re Looking For: A licensed and experiencedSLPpassionate about delivering therapy beyond the clinic walls. Someone who thrives in natural settings helping clients navigate everyday experiences like cooking at home, shopping, dining out, and engaging in community activities. A collaborative, creative professional who values autonomy and teamwork within a supportive group of dynamic therapists. What You’ll Receive: Flexible Schedule– You create your hours to fit your lifestyle. Hourly Pay– Get paid for your time, not just per visit. Travel & Mileage Reimbursement– We support your mobility. Free Continuing Education– Fuel your professional growth. Career Advancement Opportunities– Grow within a nurturing, team-oriented environment. Comprehensive Benefits– Including Medical, Dental, Vision, 401K, PTO & Holidays. If you're ready to bring therapy into the real world and help clients thrive where life happens,we’d love to hear from you. Responsibilities What you will do: Responsibilities listed include but not limited to: Perform evaluations and develop treatment plans of patients with speech, language, cognitive and swallowing disorders Regularly re-assess effectiveness of treatment plans, attend staffing meetings and family conferences Perform discharge evaluations, make appropriate recommendations for home and community safety, and provide referral and education resources Communicate patient’s needs and progress to the treatment team, physician, person receiving services and family members Communicates with other disciplines to ensure collaboration, coordination of care and enhance patient outcomes Qualifications What you will need: Minimum of a Master’s Degree from an accredited Speech Language Pathology program Valid Speech Language Pathology license in the state(s) of practice Current CPR Certification A minimum of one year’s work experience as a Speech Language Pathologist Demonstrates knowledge of rehabilitation techniques related to complex neurological injury preferred Communicates effectively and professionally in verbal and written interactions Ability to lift 50 pounds Moving, lifting, or transferring of patients which may involve lifting of up to 100 pounds following safety procedures Duties require fine motor skills ,visual acuity, and walking/ standing for extended periods Additional physical requirements include:pushing/pulling, bending/stooping, reaching, kneeling, and positioning frequently at times A health screen or examination may be required prior to assignment and periodically thereafter, depending on specific location policy, local and state regulations to verify employee is physically capable of performing assigned duties with or without reasonable accommodations About our Line of Business Rehab Without Walls, an affiliate of BrightSpring Health Services, is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people who have primarily experienced a brain injury, spinal cord injury, or stroke/CVA through accident or illness regain functional capabilities. By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information, please visitwww.rehabwithoutwalls.com. Follow us onFacebook (https://www.facebook.com/rehabwithoutwalls) andLinkedIn (https://www.linkedin.com/company/rehab-without-walls-neurorehabilitation) . Salary Range USD $53.00 - $60.00 / Hour ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at [email protected] . Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information. Job LocationsUS-CA-SAN JOSE ID 2025-177320 Line of Business Rehab Without Walls Neuro Rehabilitation Position Type Full-Time Pay Min USD $53.00/Hr. Pay Max USD $60.00/Hr.

Help Desk Support - Sr

Job Title: Help Desk Support - Sr// Service Desk Agent Location: Richmond, VA 23238 | West Creek 4: 2nd Floor Duration: 6 months Schedule: Training will be Monday-Friday for 4 weeks (approximately 9:00 AM-5:00 PM EST). After training, this role operates in a 24/7 helpdesk model, with shifts starting as early as 5:00 AM EST or as late as 11:00 AM-12:00 PM EST. Occasional weekend shifts may be required. Job Description: Responsibilities: Provide application support through remote access tools to resolve internal end user issues Monitor and respond quickly and effectively to calls or chats received to the client's Service Desk Interact with end users via soft phone or chat modules to resolve primarily software issues but may get questions about hardware Remotely access and support end user machines to achieve first call resolution Utilize Service Now as the ticketing tool to track and escalate tickets for end users Assist with onboarding of new Agents by training and allow others to shadow Perform other tasks as needed by the Service Desk Managers Basic Qualifications: High School Diploma, GED, equivalent certification or military experience At least 1 year of remote help desk support experience Fluent in English Mac Integration Basics Certificate or 1 year of equivalent Mac support experience Windows 10 Certificate or 1 years of equivalent Windows OS support experience Preferred Qualifications: Associates Degree in Computer Science, Information Systems, and Engineering, equivalent certification or military experience ITIL Certification 2 years of remote help desk support experience

Principal Software Engineer, AV Platform Core

Job Description The Principal Software Engineer at GM should be an experienced leader who cares deeply about software and software quality. As a Principal Software Engineer, you will be responsible for designing, documenting, and implementing complex, highly scalable, low-latency software on custom embedded Linux and RTOS-based systems. Your work will be the foundational software on which the rest of GM AV stack builds upon. What you'll do: Work with executive leadership to set the technology direction for embedded system development with a focus on robotics solutions Define a technical vision for mission-critical parts of embedded systems development Work across orgs to ensure that the joint architecture across the full stack is coherent and is capable of solving relevant problems Lead large initiatives involving many stakeholders by driving impact analysis and ensuring alignment with (and existence of) the larger architectural roadmap Maintain alignment between senior leadership and engineering teams through effective executive communication Maintain very high-quality bar in projects from the start and champion quality improvements by implementing better technical practices Work with other teams to define the system level architecture and strategies for implementation. Initiate large projects with complex architecture, breaking it down to the right logical components so others can be utilized effectively. Improve and deliver reliable software through requirements generation, continuous integration, automated testing, issue tracking, and code reviews Mentor others and be a role model for the team. Providing technical leadership, guidance and mentorship to our robotics senior engineers as they propose, prototype, evaluate, and iterate solutions, as well as through their career progression Set and maintain a high technical bar for hiring Advances recognized leading edge technologies and fosters an environment of innovation in others Drive architecture standards, patterns, and principles; to disseminate information and strategy across the engineering org; to provide a sounding board for engineering teams addressing complex design topics, and to review/approve impactful, cross-cutting architecture designs What we're looking for: Proven experience writing production-quality software in multiple shipping products on custom hardware Proficiency with C Experience with Linux kernel or other RTOS driver development Successful use of accelerator hardware (e.g., FPGA, DSP, embedded GPU, Tensor Processing Units) Familiar with heterogeneous compute systems (i.e., a mix of Intel, ARMv8, other processor types) Experience in kernel drivers/frameworks and embedded-linux build system Experience applying and mentoring team members on software best practices Effective at influencing others and building consensus even over contentious technical debates Excellent verbal and written communication skills able to advise leadership at the director level on technical strategy Expert at scoping and leading large ambiguous cross-functional engineering projects Compensation: The expected base compensation for this role is: $238,700- $365,700. Actual base compensation within the identified range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.GM-AV-1 This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. The position is subject to export control restrictions and requires the successful candidate to be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee). About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) . Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) . Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email ([email protected]) us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: Our Company (https://search-careers.gm.com/en/working-at-gm/) Our Culture How we hire??????? (https://search-careers.gm.com/en/how-we-hire/) Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (https://search-careers.gm.com/en/locations/) We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.