College Coach
POSITION SUMMARY : The College Success Foundation (CSF) College Coach is responsible for implementation of CSF's College Services program to increase students' college degree attainment levels. The coach supports students with college degree attainment through coaching and other support services. The coach also works closely with campus partners to connect students to available resources and support systems. QUALIFICATIONS Education and Experience The items listed below are the minimum requirements for the job and are relevant to this position . The organization values both work experience and education and realizes that individuals take different paths to acquire knowledge. Any equivalent combination of education and experience that provides the necessary qualifications to successfully perform the duties of the position will be considered . Five (5) years of relevant professional experience such as teaching, counseling, student services, program development, or mentoring in a non-profit sector. Experience working with diverse populations and age groups. Bachelor's degree in social work, education or relevant field preferred. Alumni of CSF programming and/or scholarship recipients preferred. Knowledge and Skills Knowledge and understanding of barriers encountered by students from underrepresented groups. Ability to coach and mentor students to achieve educational and career goals. Flexible and adaptive to meet the diverse needs of students Knowledge of college processes such as enrollment, financial aid, as well as community-based resources. Effective communication skills, both verbal and written, to engage with students, educators, and community stakeholders. Ability to work collaboratively with various stakeholders including students, college partners and community-based organizations with integrity and professionalism. Ability to prioritize key tasks with attention to details and meet established deadlines. Ability to demonstrate commitment to DEI by respecting individual differences and serving diverse populations, ensuring that all interactions reflect our organization values. Capacity for self-reflection and continuous learning about DEI with a commitment to professional development in these areas. Demonstrated proficiency in verbal and written communications, as well as knowledge of various software programs including but not limited to Raiser's Edge, Microsoft Office365, Excel, PowerPoint, and Outlook. Ability to work nonstandard hours (evenings, holidays, and weekends) as needed. Excellent organizational and project management skills. Ability to multi-task and work well under pressure. Skills in Microsoft Office Suite (Word, Excel, and Outlook), as well as knowledge of collaborative online meeting tools. Ability to use Customer Relationship Management (CRM) software, include but not limited to Salesforce for data analysis and reporting. Ability to identify and solve problems. Ability to self-motivate and work independently. An established commitment to work collaboratively and harmoniously with CSF staff, colleagues and stakeholders. Ability to travel up to 10% of the time. Must have a valid driver's license, proof of insurance and reliable transportation. Professional Certifications and Licenses FSCI Level I and II certification preferred Motivational interviewing certification preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the primary duties and responsibilities of this job. The College Success Foundation is committed to fostering an organizational culture that is diverse, equitable, and inclusive. Therefore, if reasonable accommodation is required to fully participate in the interview process or to perform the primary duties and responsibilities of this role, please contact Human Resources. While performing the duties of this job, the employee is regularly required to: Operate office equipment such as a computer and printer/copier. Communicate information and ideas to create understanding and exchange accurate information. Sitting or standing for extended periods of time. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Perceive, inspect, and assess data at close range . WORK ENVIRONMENT This position requires Washington state residents if assigned in a Washington based location. If this position is assigned in a District of Columbia based location the resident must reside in the District of Columbia. Job may allow for hybrid work arrangements. Use collaborative software for communicating with others and attending virtual meetings. Frequent travel is required, including occasional evening and weekend events. Reliable transportation is required. CONDITION OF EMPLOYMENT The position may change based upon the needs of the program and/or organizational needs and available funding. In compliance with federal and state regulations, College Success Foundation maintains a drug free environment and all successful applicants must pass a drug screen prior to hire. The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.
