Customer Success Architect (Denver)

About BillingPlatform BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte’s Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc. 5000 list for five years running. Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner® Magic Quadrant™ for Recurring Billing Applications and being recognized as the Leader in Forrester Research’s The Forrester Wave™: SaaS Recurring Billing Solutions . To learn more about us, visit billingplatform.com. Summary: The Customer Success Architect is a subject matter expert in our Customer Success organization, serving as a trusted technical and strategic advisor to BillingPlatform’s customers. This role partners closely with Customer Success Managers to help customers maximize the value of the BillingPlatform platform, optimize platform utilization, overcome technical challenges and achieve measurable business outcomes. The Customer Success Architect combines strong technical expertise with a consultative approach, building relationships across customer organizations from end users to C-suite executives. The role serves as a bridge between customer business objectives, technical requirements and BillingPlatform’s product capabilities. Responsibilities: Build strong relationships with customers and serve as a trusted technical advisor across all levels of the organization. Evaluate customer requirements and technical challenges to recommend solutions based on risks, benefits, platform capabilities and business best practices. Help customers optimize their use of BillingPlatform through proactive performance monitoring, strategic discussions and platform best practices. Provide customer health checks and assessments to identify business process improvements, technical enhancements and enablement opportunities based on customer needs. Partner with Customer Success Managers to develop and execute comprehensive customer success plans with clear business objectives, technical requirements and action plans. Translate complex technical concepts and platform capabilities into clear business value for customer stakeholders. Partner with customer leadership to develop transformation roadmaps and strategic plans. Proactively identify opportunities for customers to expand platform adoption and realize incremental business value. Coordinate with Support, Product, Engineering, and Professional Services to drive resolution of complex technical issues. Drive adoption through product demonstrations, technical guidance, innovation, and strategic customer alignment. Communicate relevant application, infrastructure, and product changes to customers. Serve as the primary technical contact during customer calls, governance meetings and strategic discussions. Surface structured, actionable customer feedback to Product and Engineering teams Skills/Abilities: Experience in client-facing implementation or technology consulting roles, preferably focused on recurring and usage billing, quote to cash, revenue management or revenue recognition systems. Advanced knowledge of subscription billing models and revenue recognition principles, including ASC 606 / IFRS 15. Experience with NetSuite, Salesforce, Oracle or similar enterprise platforms. Experience in financial services, technology, telecommunications, SaaS or other complex enterprise environments. Familiarity with usage-based billing and mediation concepts. Understanding of CPQ (Configure, Price, Quote) processes and systems. Relevant enterprise software certifications or training. Qualifications: 4 years of experience in a Customer Success Architect, Technical Account Manager, Solution Architect or similar customer-facing technical role within enterprise billing or revenue software or SaaS. Demonstrated experience building and maintaining strategic customer relationships with a strong technical focus. Strong accounting or finance background, with a solid understanding of financial processes, data, and reporting. Demonstrated experience with billing system design, configuration and integration, including workflows, APIs and productized system connectors. Working knowledge of SQL and basic coding concepts, with the ability to build formulas, create reports, leverage AI tools, and evaluate the accuracy and quality of AI-generated outputs. Proven ability to communicate complex technical and financial concepts effectively with senior finance executives, including CFOs, VPs of Finance, and other business leaders. Excellent verbal and written communication, presentation, organizational, and problem-solving skills. Ability to collaborate effectively across Customer Success, Support, Product, Engineering, and Professional Services teams. Willingness to travel up to 40%. Benefits Competitive compensation with a robust benefits package, including medical, dental, vision, LTD, HSA, FSA, free virtual mental health counseling, and wellness perks. Medical insurance coverage effective on the first day of employment. 401(k) match that is 100% immediately vested. Discretionary and charitable time off program. Home office setup allowance for fully remote employees. Please note that we are unable to provide employment visa sponsorship for this position, now or in the future. The base salary range for this position is $100,000–$170,000 per year, plus bonus , depending on job-related knowledge, skills, experience, and market location. Salary information is provided in accordance with U.S. pay transparency laws. BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Commercial Lines Account Manager (Tampa)

Commercial Lines Account Manager - Tampa, FL (Remote) A well-established, highly regarded independent insurance agency — recognized as a top workplace in the industry — is seeking an experienced Commercial Lines Account Manager to join its team. Fully remote, must be local to the Tampa, FL area. This is an opportunity to step into a mature, well-run book of mid-market commercial business with an agency known for its stability, strong retention, and genuine investment in its people. Day-to-day: Own full-cycle servicing of a mid-market commercial book of business, acting as the primary relationship owner for a dedicated book. Manage the full lifecycle of client accounts, ensure a high level of service and responsiveness, and act as a trusted advisor to clients on coverage and risk. Partner closely with producers and leadership to retain and grow assigned accounts. Requirements: Active Florida 2-20 license (or equivalent P&C license with willingness to obtain FL 2-20) 3 years of commercial lines account management experience, ideally with mid-market accounts Experience with an AMS (AMS360, EPIC or similar) Strong market relationships and industry knowledge Excellent client-facing communication and organizational skills Self-motivated — this is a fully remote role with minimal daily oversight Why this agency: A well-regarded name in the independent agency space with a reputation for longevity, low turnover, and a genuinely supportive team culture. Stable book, strong leadership, and real investment in employee growth and development. Compensation & benefits: Competitive base salary (based on experience) and performance bonus Health insurance PTO, paid holidays, vacations, and sick time 401K with employer match Ongoing professional development and career progression

Operational Personal Assistant to CEO of a Public Company (New York)

JRN: 2520 We are seeking a highly polished, proactive, and discreet operations focused Personal Assistant to support our client, the CEO of a publicly traded company. This role sits within the broader “Office of the CEO” and partners closely with the Executive Assistant (corporate) to ensure seamless management of the CEO’s personal and lifestyle operations. This is a high-touch, high-responsibility role requiring exceptional responsiveness, judgment, and execution. Looking to hire ASAP. Responsibilities: Own all personal and lifestyle management for the CEO Coordinate complex travel logistics (commercial and private aviation) Manage day-to-day personal scheduling and requests with precision and urgency Manage personal calendar, and book appointments on behalf of the executive Vendor management for multiple properties Event management Oversee home and lifestyle operations, including vendor coordination Provide pet care coordination Act as a trusted gatekeeper and problem solver, anticipating needs before they arise Partner closely with the corporate EA to ensure full calendar and priority alignment Maintain 24/7 availability and responsiveness (off-hours communication is expected) Other ad hoc responsibilities as needed Requirements: 5–10 years of experience in high-level personal or executive support (CEO-level preferred) Background in: C-suite Personal/Executive Assistant roles OR high-touch environments (e.g., luxury travel, talent agencies, event/wedding planning, VIP hospitality) Must be based in Miami Must demonstrate exceptional discretion, integrity, and emotional intelligence Must be able to thrive in fast-paced, high-demand environments Must be highly organized, detail-oriented, and relentlessly proactive Location: Fully in-person role. Full-time 5 days a week. 24/7 mentality. Flexibility outside of standard business hours as needed. The office is located in Brickell, Miami, FL. Compensation: $120-150k DOE base, bonus opportunity, and competitive equity. Comprehensive benefits package. Pocketbook Agency is acting solely as a recruiting and placement firm for this position and is not the employer of record for this role unless otherwise explicitly stated. All hiring decisions, compensation, benefits, and employment terms are determined by the client employer. By applying, you acknowledge that submission of an application does not guarantee placement or employment. Pocketbook Agency is an equal opportunity recruiting firm and does not discriminate in its recruiting, screening, or placement practices based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

TRUST & ESTATE PARALEGAL (San Diego)

RJS Law seeks a highly skilled, knowledgeable, and motivated estate planning paralegal to join our Family Wealth Group in providing estate planning and administration services to families and high-net-worth individuals. Responsibilities Include: Estate Planning: Assist attorneys in preparation of estate documents including wills, trusts, powers of attorney for health care and property management, and nominations of guardians. Assist clients in funding their trusts. Utilize working knowledge of the formation and estate-planning function of limited liability companies, charitable foundations, and family limited partnerships. Trust Administration: Utilize knowledge of the procedures for post-mortem trust administration, including, but not limited to, funding sub-trusts, preparation of trust accountings, distribution of assets, and preparation of fiduciary income tax returns and estate tax returns. Probate: Assist in all aspects of opening probate proceedings from the appointment of a personal representative to the final distribution of the estate, including valuation of estate assets, preparation of probate accountings, and the drafting of all court forms, petitions, and orders. Qualifications and Requirements: Education: Bachelor's degree required, along with the education and experience requirements set forth in California Business and Professions Code Section 6450 et seq. (Paralegal Certificate a plus) Experience: At least three to five years of experience as a probate/estate planning paralegal. Knowledge, Skills, and Abilities: ● Significant knowledge of the procedures, terminology, and documents relating to estate planning and probate matters, including pour-over wills, revocable and irrevocable trusts, assignments of personal property, powers of attorney, advance health care directives, and HIPAA authorizations. ● Able to competently and efficiently draft documents. ● Outstanding organizational and time management skills. ● Demonstrated ability to both understand the “big picture” and deliver work with close attention to detail. ● Proficiency in the use of Microsoft Office software (Word, Outlook, Excel) and related law office trust and estate software. ● Excellent analytical skills and communication skills (written and verbal). ● Ability to work effectively within a team environment and to work proactively. ● Ability to work under pressure in a fast-paced environment and to coordinate multiple tasks concurrently. Why Join Us We offer a supportive, professional environment that values growth, balance, and teamwork. You will collaborate with attorneys who appreciate initiative and precision, while enjoying meaningful client interaction and autonomy in your day-to-day work. We have a great team of people — we work hard, we like each other, and we love our clients. Our goal is to serve them, and one another, as we work as a team. If you would like to work in a culture where you are cared for, and you care about our clients, we are interested in talking to you! RJS Law is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law. Consistent with the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. Please provide your resume and a cover letter to [email protected]. Salary Range: $60,000.00 – $80,000.00 per year (non-exempt), depending on experience and knowledge. Benefits: ● 401(k) ● 401(k) matching ● Health insurance ● Life insurance ● Paid time off ● Vision insurance Work Location: In office, in person, downtown San Diego.

IT Director (Gulfport)

Job Description The IT Director is responsible for leading the organization’s technology strategy, infrastructure, and IT operations. This role oversees the planning, implementation, and management of IT systems to ensure security, efficiency, and alignment with business goals. The IT Director manages IT staff, vendors, and enterprise-wide technology initiatives. This position is on-site in Meridian, MS. Key Responsibilities Strategic Leadership Develop and execute the organization’s IT strategy in support of business objectives Advise executive leadership on technology trends, risks, and opportunities Lead long-term planning for IT growth, modernization, and scalability IT Operations & Infrastructure Oversee daily IT operations, including networks, servers, cloud platforms, and end-user support Ensure high availability and performance of all technology systems Establish IT policies, procedures, and best practices Cybersecurity & Risk Management Maintain strong cybersecurity posture through monitoring, controls, and compliance Lead incident response planning and disaster recovery strategies Team Management Manage and mentor IT staff, including hiring, training, and performance evaluation Foster a collaborative and service-oriented IT culture Assign resources to projects and operational needs Cost & Vendor Management Negotiate and oversee vendor contracts, software licensing, and service agreements Evaluate and implement cost-effective technology solutions Project & Systems Implementation Lead major technology projects such as ERP rollouts, cloud migrations, and system upgrades Coordinate cross-functional stakeholders to ensure project success Monitor timelines, deliverables, and outcomes Required Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field 7 years of progressive IT experience, including leadership responsibilities Strong knowledge of IT infrastructure, networking, and enterprise systems Experience managing cybersecurity and compliance initiatives Proven ability to lead teams and manage complex IT projects Preferred Qualifications Master’s degree or MBA Experience in Manufacturing ERP environments Background in cloud architecture and digital transformation Key Skills & Competencies Strategic planning and technology leadership Strong communication and stakeholder management Cybersecurity awareness and risk mitigation Vendor negotiation and contract oversight Problem-solving and decision-making under pressure Working Conditions Full-time, on-site Availability for after-hours support during critical incidents Benefits 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance Work Location: In person

Mailroom Assistant Manager (Kent)

Position Overview We are searching for a hands-on Assistant Branch Manager, Mailroom Operations to support the day-to-day operation of our mailroom, document preparation, scanning, and imaging functions. The Assistant Branch Manager will work closely with and support the Branch Manager in coordinating daily workflow, assisting team members, maintaining productivity and quality standards, and learning all aspects of branch operations. Key Responsibilities Branch Operations & Leadership Support Support the Branch Manager with the day-to-day operation of the branch, including workflow coordination, staffing needs, production priorities, quality, and service expectations. Learn all key aspects of branch operations and develop the knowledge necessary to provide operational and leadership support. Assist with assigning and coordinating daily work based on volume, priorities, deadlines, and staffing. Serve as a resource to employees by providing day-to-day guidance, answering operational questions, and helping resolve workflow issues. Assist the Branch Manager with training, onboarding, coaching, and development of team members. Help monitor productivity, quality, attendance, punctuality, and adherence to established procedures and escalate concerns to the Branch Manager as appropriate. Participate directly in mailroom, document preparation, scanning, and other production activities when operational needs require. Mailroom & Scanning Operations Oversee and support incoming mail intake, opening, sorting, research, categorization, and document preparation. Ensure documents are accurately identified, organized, and prepared for scanning and imaging. Perform document preparation, scanning, imaging, and other production activities as needed. Support outgoing mail processes, including packaging, labeling, postage, and preparation for pickup or delivery. Monitor workflow to support achievement of production targets, turnaround times, quality standards, and applicable service-level agreements (SLAs). Help maintain quality-control processes to promote accuracy and reduce errors. Identify workflow issues and recommend process improvements. Collaborate with other departments and stakeholders to ensure timely and accurate document processing. Ensure proper operation and care of scanners, copiers, mail-opening equipment, labeling equipment, and other production equipment. Assist with basic equipment troubleshooting and coordinate or escalate service needs as appropriate. Maintain a clean, organized, secure, and efficient work environment. Driving Responsibilities - Designated Backup Driver The Assistant Branch Manager serves as a designated backup driver and must be available to perform driving responsibilities when operationally necessary. Safely operate company vehicles for document pickup and delivery between locations, client locations, post offices, and other designated locations. Provide scheduled or unscheduled pickup and delivery coverage when the primary driver is unavailable or additional coverage is needed. Safeguard confidential documents and information while in transit. Maintain accurate pickup, delivery, and chain-of-custody documentation as required. Follow established schedules and ensure timely pickups and deliveries. Perform basic vehicle safety checks and promptly report maintenance, safety, or operational concerns. Comply with all company vehicle, safety, security, and confidentiality requirements. Maintain a valid driver's license and remain eligible to operate company vehicles under driving requirements. Warehouse Support - Backup as Needed Assist with receiving, moving, storing, and organizing boxes of processed documents. Retrieve and prepare boxes for document destruction or shredding. Transfer documents to secure shred containers and prepare required destruction documentation. Maintain organized and secure document storage areas. Safely use pallet jacks, ladders, and other authorized equipment as required. Assist with other warehouse or facility-related activities when operationally necessary. Required Qualifications High school diploma or GED required. Minimum of 2 years of experience in mailroom operations, document processing, scanning/imaging, production operations, or a similar operational environment. Minimum of 2 years of supervisory, team lead, or comparable leadership experience required; 2 years preferred. Demonstrated experience providing direction, training, coaching, or day-to-day support to employees. Experience working in a high-volume, deadline-driven production or operational environment. Ability to support productivity, quality, turnaround-time, and service-level expectations. Basic proficiency with Microsoft Outlook, Word, and Excel, including email, data entry, documentation, and basic reporting. Valid driver's license and ability to meet requirements for operating a company vehicle. Ability to successfully complete required background screening. What We Offer: Salary: 65,000-70,000 PTO Comprehensive HMO Coverage (Medical & Dental) Coverage starting Day 1 1 Free Dependent Opportunity to work with leading U.S. healthcare organizations

Executive Recruiter (Tampa)

Are you a highly motivated and results-driven individual? Do you have a passion for building relationships and driving sales; a hunger to succeed and the drive to be rewarded for your hard work? We are CSG Talent, we are independent, agile, and people-centric, and due to continued success and growth, we are recruiting for Recruitment Consultants to join our new and growing Tampa office! You will get the benefit of working with a Global leading business with years of experience operating in the US, but with a start-up feel as we expand, right in the heart of Downtown Tampa. We are looking to bring in a few excellent individuals to join our team and work alongside CSG colleagues with years of experience who are relocating to Tampa to kick-start our expansion. Location: Fifth Third Centre, Downtown Tampa Start date: January 2027 Earnings: Competitive base salary and uncapped commission with the target to earn 5 x your salary About You! With only a small number of vacancies available, we are looking for exceptional candidates who want a fulfilling and highly rewarding career in recruitment. To be considered for this role you will have the following skills & attributes. This role is open to graduates, sales professionals career-changers. Proven track record of success in a sales role; meeting and exceeding targets, working to daily KPI's, held accountable for your own Ideally a minimum of 1 year in a sales or business development after graduation Consider yourself a people's person: a natural flair for relationship building and strong communication skills are essential in this role Proactive in approach: we need candidates who want to learn and are hungry to develop and succeed in this market Resilience: the ability to dust yourself off and jump straight back in when things get tough A team player: the importance of being in it together is important to us as that's the only way we will continue to grow. What we can offer you in return: As a Graduate Recruitment Consultant, you will be rewarded with an excellent basic salary and the following benefits: Uncapped and highly competitive commission structure Free private healthcare Free 1.1 mental health mentor Individual and team incentives including days out, team building activities and trips abroad (eligible from day one!) High flyers incentives Extended parental leave and assistance towards IVF A clear and structured career path - we want everyone in our organisation to grow and develop and we love to promote from within If this role sounds like it could be the right fit for you, we would love for you to join us! Please apply to be considered for this unique opportunity or contact [email protected]

AAA Insurance Agency Owner (Sheboygan)

About the Company - AAA - The Auto Club Group, is seeking ambitious, business-minded, and visionary Entrepreneurial Agency Owners to join our team! One of the Industry's BEST Compensation Packages Earning potential is unlimited through a 100% incentive-based compensation structure. Competitive new-business and renewal commission, complemented by bonus programs (see below) which help your business growth at all stages of your agency’s development. The more you invest in your success, the more you can earn! Agency Launch Bonus The Agency Launch bonus is paid once candidate launches fully compliant AAA branded agency Marketing Reimbursement Paid to Agency Owner bi-weekly. Agency Development Bonus (ADB) First 36 months – bonus paid monthly Agency Growth Bonus (AGB) Starts in year 3 paid monthly Strong Support Throughout the Process - Start with a solid foundation: The EA model is designed to serve the needs of our members. There is much thought, data, and research that goes into our candidate selection, interview process, and agency location placement. We provide EAs with assistance on how to successfully launch and develop their agency into a sustainable and profitable business year over year. Step-by-step assistance: The core of your EA onboarding will be a detailed deployment plan providing guidance to ensure compliance with AAA protocols and standards. Comprehensive education: You will benefit from mixing in-person with virtual training, the program includes core business skills, sales, customer service, products and systems. Resources to help you grow and evolve: As your business grows, you’ll benefit from a myriad of resources to help you secure licensed staff, manage financials and cash flows, develop and modify a business plan, and access to a network of experienced EAs and other business experts. Your AAA recruiter can review specifics with you. Agency Owner Overview - This opportunity is for self-motivated, results-driven business people interested in building a profitable, multi-line insurance agency. You’ll bring business or industry-relevant experience, and need a level of capital to ensure your agency delivers the service AAA—and our members—expect. You’ll own and grow an insurance agency that serves new and prospective AAA Members. You’ll sell property and casualty, life insurance and AAA memberships along with other products, to a well-defined and loyal client base. Agency Owner Requirements: Property & Casualty and Life & Health Insurance Licensing, preferred not required: If you don’t have them, you must be willing to obtain at candidate's expense Review and completion of the Business Plan/Cash flow analysis (AAA provides assistance and guidance throughout this process) Learning & Development requirements will be (4 week 100% virtual training/live instructor class) AAA branded office - must be approved office space 75K proof of investable capital – (not a franchise fee-proof of funds available for investment into your own business-must be seasoned for 60 days) Must be able to pass background check-criminal history and credit/financial check Recommended to have two licensed staff members upon opening of the agency Products include: AAA Membership - You’ll offer programs for autos, bicycles, RVs and motorcycles. People value their AAA Membership for access to our trusted roadside assistance, and for the more than 126,000 opportunities to save on dining, shopping, hotels, rental cars, travel events and auto care. Property and casualty insurance - You’ll sell Auto, Home, Renters, Umbrella, Flood, RV, Boat, Motorcycle, Specialty Vehicles and Commercial Lines. Because we always strive to do what’s right for our members, you’ll also have access to brokered products from multiple, national and regional A rated leading carriers to help you serve a wide variety of needs. (varies by state) Life Insurance - You’ll sell Term, Universal Life, Whole Life and Annuities. Founded in 1969 and affiliated with AAA, AAA Life Insurance Company has an A- rating (Excellent), which is the 4th highest ranking out of 16, by A.M. Best Company as of September 2016.

Institutional Equity Sales Trader (New York City Metropolitan Area)

Location: Summit, NJ, Asbury Park, NJ, or Charleston, SC. Remote considered for experienced producing sales traders. About the Opportunity Renaissance Macro is seeking an institutional equity sales trader to join our growing team. Our primary focus is on candidates with approximately 2–5 years of institutional equity sales trading experience who understand the mechanics of an institutional trading desk and are looking to build a long-term career. This role offers the opportunity to learn every aspect of the institutional trading business while working alongside an experienced team in a collaborative, entrepreneurial environment. Responsibilities Initially, you'll be involved across all aspects of the business, including: Institutional equity trade execution Institutional client coverage and relationship management Trading desk operations End-of-day allocations and trade processing Middle-office support Learning and utilizing our macro and technical research platform in support of institutional clients Over time, the goal is to develop into a producing institutional sales trader with increasing responsibility for client relationships and business development. Qualifications The ideal candidate: Has approximately 2–5 years of institutional equity sales trading experience Understands the workflow and mechanics of an institutional trading desk Is intellectually curious and passionate about financial markets Is accountable, dependable, and detail-oriented Has an entrepreneurial mindset and enjoys taking initiative Embraces AI and technology to improve productivity and client service Wants to build a long-term career as part of a growing firm For early-career candidates, we believe the best learning happens by working closely with the trading desk. Accordingly, our preference is for candidates based in the New York metropolitan area (Northern New Jersey preferred, as our leadership is based in Summit). We have a desk in Asbury Park too, which is another option, as well as an office in Charleston, SC, but we feel the client base we want this role to cover is in the Tri-State area. Licensing Series 7 and Series 57 required (or ability to obtain promptly) Series 63 or Series 66 preferred Experienced Institutional Sales Traders While our primary hiring focus is an early-career institutional sales trader, we also welcome conversations with experienced institutional sales traders who have established institutional client relationships and are seeking an entrepreneurial platform supported by differentiated macro and technical research. Qualified candidates may work remotely from anywhere. If you're interested in building a long-term career within a collaborative, research-driven institutional platform, we'd welcome the opportunity to hear from you.

Brand & Creative Lead (Denver)

About Protecht At Protecht, we're on a mission to redefine the way the world thinks about risk, and we're growing fast across APAC, the UK, and North America. We've been named a Great Place to Work® four years in a row, and that's no accident. Our people are curious, driven, and genuinely care about building technology that makes a difference. As organisations navigate an increasingly complex world, we help them turn risk into opportunity through innovative SaaS solutions, AI-powered insights, and emerging technologies that deliver smarter, faster decision making. For marketers, it's an opportunity to shape a growing global brand, bring compelling customer stories to life, and help drive the next phase of our growth journey. We're also big believers in flexibility, trust, and continuous learning, because we know the best work happens when people are supported to thrive. The opportunity Working within Protecht’s global brand strategy and positioning, this is a hands-on individual contributor role responsible for brand implementation, creative development and design standards across the customer experience. The role serves as the creative partner to global and regional Marketing, translating strategy and briefs into work that strengthens the Protecht brand and supports commercial objectives. What you'll do Brand Implementation & Governance Translate Protecht’s global brand strategy, positioning and identity into consistent execution across marketing channels and customer touchpoints. Develop, maintain and evolve practical brand standards, templates and toolkits that enable consistent execution globally. Serve as the day-to-day steward of brand consistency across global and regional marketing activity. Support the implementation of brand architecture across products, acquired businesses, partners and other market-facing applications. Partner with Marketing leadership and Product Marketing to ensure creative execution reinforces Protecht’s positioning and value story. Creative Development & Execution Develop high-quality creative assets supporting global and regional campaigns, digital experiences, events, executive communications and corporate initiatives. Translate campaign briefs and marketing objectives into compelling creative concepts and executions. Create and maintain scalable templates and design systems that improve speed, consistency and quality across Marketing. Support development of campaign assets, presentations, event collateral, webinar materials, social content and other marketing deliverables. Balance creativity with commercial objectives, ensuring design supports communication, engagement and conversion. Creative Partnership & Enablement Partner closely with Regional Marketing, Content, Digital Experience and Product Marketing to understand objectives and deliver effective creative solutions. Provide creative expertise during campaign development rather than operating solely as a downstream production resource. Enable Marketing teams to work effectively within brand standards through templates, guidance and practical tools. Manage competing global and regional creative requirements through clear prioritization and planning. Manage freelance designers, agencies and specialist creative partners where additional expertise or capacity is required. Brand Quality & Evolution Maintain a consistent and high-quality visual experience across Protecht’s marketing ecosystem. Identify opportunities to strengthen and evolve creative execution as the Protecht brand and market position develop. Ensure digital, campaign, event and corporate creative remains contemporary, differentiated and appropriate for target audiences. Review creative performance and market trends to inform ongoing improvement in how the brand is expressed. Support the integration of acquired brands and new offerings into the broader Protecht brand experience. What you'll bring 5 years of experience in brand, creative or design roles, ideally within B2B SaaS, enterprise technology or another complex business environment. Strong portfolio demonstrating brand development and implementation across digital, campaign, event and corporate applications. Experience translating brand strategy and positioning into practical creative systems and market-facing execution. Strong hands-on design capability across modern creative tools and platforms. Experience developing brand guidelines, design standards, templates and scalable creative systems. Demonstrated ability to manage multiple creative projects and stakeholders simultaneously. Experience working with external creative agencies, freelancers and production partners. Bonus if you have: Experience in a PE-backed, high-growth or rapidly evolving SaaS organization Experience supporting global brands across multiple markets Experience with brand integration after acquisitions, rebrands or portfolio expansion Why Protecht? At Protecht, a positive and super friendly culture awaits you, where learning is valued and supported. We empower our people through leadership, training, knowledge-sharing, and mentorship. Here are some of the perks of working with Protecht: A highly flexible culture – our way of working lets people work across home and our offices A strong commitment to your learning and development – fortnightly dedicated L&D afternoons Reward & Recognition programs A strong focus on work/life balance with access to Birthday leave, bonus days and paid parental leave Competitive remuneration | Annual Performance Bonus Generous Employee Referral Program Please note - This is a fully remote position.

Research Associate - II (Oceanside)

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Research Associate - II. Job Description: Job Title: Research Associate - II Job Type: Contract Job Location: Oceanside, CA Work Schedule: Onsite Pay Rate: $56, Based on experience Description: We are seeking a highly motivated Associate Scientist to support purification process development during pivotal and commercial development phases. This contract role focuses on high‑throughput purification of upstream/cell culture samples and supports downstream purification characterization studies. A core part of this role is the development and optimization of high‑throughput purification assays using state‑of‑the‑art automation platforms (e.g., Tecan, Hamilton). The ideal candidate brings strong hands‑on laboratory skills, deep familiarity with HTP purification methods, and the ability to establish, troubleshoot, and refine automated workflows. Key Responsibilities High‑Throughput Purification & Automation Execute high‑throughput purification (HTP) workflows for upstream/cell culture samples to support process characterization. Operate, optimize, and maintain automated liquid handling systems such as Hamilton and Tecan platforms. Develop, qualify, and refine HTP purification assays and microscale purification methods. Collaborate with upstream teams to ensure timely sample processing and data delivery. Purification Process Development Contribute to experimental design and execute purification process development and characterization experiments. Conduct bench‑scale purification studies using chromatography, filtration, and microscale systems. Collect, analyze, and interpret experimental data in compliance with data integrity expectations. Prepare high‑quality protocols, reports, and electronic laboratory notebook documentation. Technical Excellence & Collaboration Support implementation of new purification technologies, instrumentation, and platform enhancements. Maintain a state‑of‑the‑art purification lab, including instrumentation readiness and workflow improvements. Partner with upstream, downstream, and cross‑functional colleagues as needed on development and characterization initiatives. Follow all compliance, training, and safety requirements. Qualifications / Skills / Experience: M.S. with 2 years or B.S. with 4 years of relevant industry experience in chemical engineering, biochemistry, bioengineering, or related discipline. Expertise developing and executing HTP purification assays, including automated liquid handling systems such as Tecan, Hamilton, and microscale chromatography platforms. Experience with chromatography (e.g., AKTA, plate‑based), filtration, and standard downstream techniques. Strong analytical, documentation, and problem‑solving skills. Ability to work both independently and in collaborative, fast‑paced environments. Excellent interpersonal, verbal, and written communication skills. About Maxonic: Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients. Interested in Applying? Please apply with your most current resume. Feel free to contact Jaspreet Singh ([email protected]/(510) 613-4990) for more details.

US Field Service Engineer – Laboratory Automation (Montgomery County)

US Field Service Engineer - Laboratory Automation Location: Montgomery County, PA Initially this role will be based at a customer site in western Montgomery County. Candidates must already live within a reasonable daily driving distance or be willing to relocate before starting. There will also be additional travel throughout the US to further support Labman customers. Salary : $90,000 USD per annum Employment Type: Full-time About Labman At Labman, we design and build bespoke automation systems that enable our customers to solve complex laboratory challenges. Our technologies are used by customers across a range of industries, supporting everything from sample preparation and materials testing through to large-scale laboratory workflows. Every system we build is unique, combining automation, software, mechanical engineering and scientific expertise to deliver real-world solutions. We're now looking for a US-based Field Service Engineer or Field Application Scientist to support our growing customer base across North America. The Role We're looking for somebody who enjoys understanding how complex systems work, diagnosing problems and finding practical solutions. You'll become the face of Labman for our US customers, providing technical support, troubleshooting issues and helping customers get the best from their automation systems. You might currently be working with scientific instruments, analytical equipment, laboratory automation, robotics or other complex technical systems and be looking for a role that combines travel, problem-solving and customer interaction. This is not a routine break-fix service position. Labman systems are bespoke, and a complete service manual or predefined troubleshooting procedure may not always be available. You will need to understand unfamiliar equipment quickly, develop and test hypotheses, interpret technical information, and work from first principles to identify the root cause of complex problems. Success in this role comes from curiosity, practical thinking and a willingness to get hands-on. What You'll Do Install and commission Labman Automation systems Carry out preventative maintenance, repairs and upgrades Troubleshoot mechanical, electrical and software-related issues Diagnose and resolve complex faults where, in some cases, no predefined troubleshooting process exists, using engineering drawings, electrical schematics, software logs and technical expertise to identify and implement solutions. Provide remote and onsite technical support Train customers following system installations Support system validation and acceptance testing activities Investigate faults and identify long-term corrective actions Work closely with Labman's UK engineering teams to resolve technical problems Document service activities and customer feedback Build strong relationships with customers and act as a trusted technical contact Who We're Looking For You'll likely be successful in this role if you: Like helping customers and explaining technical concepts Enjoy working directly with equipment and technology Have experience in a laboratory environment Can confidently troubleshoot technical problems Are naturally curious and enjoy figuring out how things work Prefer practical application over purely academic research Experience We'd Love to See Scientific instrumentation Analytical chemistry Laboratory automation Robotics Instrument support Technical customer support Applications scientist experience Laboratory-based troubleshooting and investigation Experience with systems such as HPLC, GC, spectroscopy, sample preparation equipment, automated laboratory systems or similar instrumentation would be particularly beneficial. Qualifications & Experience Analytical or applied chemistry Chemical engineering Mechatronics, robotics or automation Mechanical or electrical engineering Scientific instrumentation Laboratory science with significant equipment ownership and troubleshooting responsibility A Master's degree or PhD can be valuable, particularly when accompanied by practical experience, but is not required. This is an applied, hands-on role rather than an academic research position. We are looking for evidence that you have independently diagnosed complex equipment or process failures. Strong candidates may have around 3-5 years of relevant industry experience, although we will consider less conventional backgrounds where the required technical judgement is clearly demonstrated. Experience supporting scientific instruments, automation platforms, robotics, HPLC, GC, spectroscopy, sample preparation equipment or comparable complex systems would be advantageous. Customer-facing service, commissioning, validation or applications-support experience is also desirable. You should be comfortable diagnosing and resolving technical issues, interpreting engineering documentation and applying your scientific or engineering knowledge to solve problems in real-world environments. Experience providing customer-facing technical support, service or commissioning activities would be advantageous.