Product Release Manager
The Release Manager is responsible for overseeing the planning, scheduling, and coordination of software releases across the organization. This role involves working closely with development, QA, and operations teams to ensure that software releases are deployed smoothly and efficiently, with minimal disruption to production environments. The Release Manager will identify and mitigate risks associated with release activities, develop and maintain release management processes, and communicate release status and issues to stakeholders. This position requires strong project management skills, a deep understanding of the software development lifecycle and agile methodologies, and the ability to work effectively with diverse teams. The Release Manager will also focus on continuously improving release management processes to enhance overall efficiency and effectiveness. Key Responsibilities and Duties: Release Planning and Management: Develop and manage the release schedule, ensuring it aligns with project timelines and business objectives. Plan and manage release schedules and milestones for all projects. Team Coordination: Collaborate with development, QA, and operations teams to ensure successful deployment of software releases. Coordinate release activities across various teams to ensure timely delivery. Risk Management: Identify potential risks associated with release activities and implement strategies to mitigate them, ensuring minimal disruption to production environments. Identify, manage, and mitigate risks associated with software releases. Process Development: Establish and maintain release management processes, documentation, and best practices to streamline release activities. Ensure that the release process is followed and that all deliverables are completed on time. Stakeholder Communication: Provide regular updates and reports on release status, issues, and risks to stakeholders, ensuring transparency and alignment. Communicate release status to stakeholders and manage expectations. Cross-Functional Collaboration: Work with cross-functional teams to ensure seamless integration and delivery of software components. Conflict Resolution: Manage and resolve conflicts related to release schedules and resource allocation to maintain project momentum. Continuous Improvement: Continuously evaluate and improve release management processes to enhance efficiency and effectiveness. Maintain and improve release management processes and tools. Release Readiness: Conduct release readiness reviews and ensure all release requirements are met. Bachelor’s degree in computer science, Information Technology, or a related field. Extensive experience as a Release Manager or in a comparable role within the IT industry, with at least 7 years of experience. Strong understanding of the software development lifecycle (SDLC) and agile methodologies. Excellent project management skills with the ability to manage multiple projects simultaneously. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams. Experience with release management tools and software (e.g., Jenkins, Git, JIRA). Ability to work under pressure and meet tight deadlines. Preferred Qualifications: Certification in project management or agile methodologies (e.g., PMP, Scrum Master). Experience in a DevOps environment. Familiarity with cloud-based deployment and infrastructure. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
