Automobile

Inside Sales Account Manager (AURORA)

Staples is business to business. You’re what binds us together. Quill’s Inside Sales Site Developer Team is seeking motivated, energetic, and customer‑focused sellers who thrive in a fast‑paced environment. In this role, you’ll engage directly with Quill’s managed customer base—public and commercial sector accounts—while driving reactivation and growth opportunities across deeply inactive and prospective customer locations. You’ll make an immediate impact by supporting customers, uncovering new opportunities, building strong relationships, and contributing to a positive and collaborative team culture. What you’ll be doing: • Make daily outbound calls to Quill customers who have not ordered in 7 months • Make daily outbound calls to prospective locations affiliated with a managed customer entity • Accept inbound calls from managed‑entity customers and ensure all needs are met • Negotiate pricing and process special quotes for various customer opportunities • Use order history and customer intel to identify opportunities and drive share‑of‑wallet conversations • Leverage specialized offers and Quill’s value proposition to reactivate customers and meet monthly quotas • Support and grow an open book of business by identifying opportunities, resolving issues, and conducting proactive outreach • Maintain strong communication channels with account managers to relay customer trends and pricing insights • Collaborate with sales specialists and cross‑functional partners to expand revenue across categories • Maintain accurate CRM records, activity logs, and pipeline updates • Apply coaching and feedback to continually improve performance • Meet and exceed monthly/quarterly quotas and key performance metrics • Contribute to a positive team culture What you bring to the table: • Go‑getter attitude: confident, self‑motivated, and goal‑oriented • Positive and passionate about success • Curious and willing to ask questions • Resilient and persistent when handling rejection • Strong customer‑first mentality • Desire to influence culture positively • Ability to think dynamically under pressure • Commitment to continuous learning and improvement • Enthusiasm for providing effective solutions • Strong multitasking and quick‑pivoting ability • Eager to grow within a fast‑paced environment What’s needed – Basic Qualifications (Measurable): • Associate or Bachelor’s degree (or equivalent experience) • Ability to work onsite in Lincolnshire, IL for first two weeks of training • Able to work an 8‑hour shift between 7:30AM–5PM, onsite 4 days/week (hybrid) • Proficiency with Microsoft Excel, PowerPoint, Outlook • Professional communication skills • Ability to learn new tools/systems quickly • Ability to navigate multiple sales approaches • Strong customer‑first acumen What’s needed – Preferred Qualifications: • 1 years B2B sales or service experience • Proven ability to meet/exceed sales metrics • Strong organization and time management • Experience in fast‑paced, evolving environment • CRM experience (Salesforce or similar) • Resilient and able to handle rejection well • Team‑oriented with initiative and enthusiasm • Curious, eager to learn and develop sales skills We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) • Online/Retail Discounts, 401(k) Match, Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Eola, IL

  • no content

Customer Service Representative - Sales-Driven Environment (OLD MILL CREEK)

Staples is business to business. You’re what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you’ll partner closely with sales teams and internal business units to support both new and existing customers—helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you’ll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill’s specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross‑functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant Quill.com features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results‑oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience—the ability to handle rejection and keep going. • Customer‑first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What’s needed – Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self‑motivated with the ability to thrive in a results‑driven environment. • Strong prioritization, critical thinking, and problem‑solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What’s needed – Preferred Qualifications • Thorough knowledge of category‑specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Wadsworth, IL

  • no content

Assistant Store Manager - Competitive benefits package with bonus eligibility (LAUREL)

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2 years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. LI-RR1 MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Laurel, MD

  • no content

Sales Business Development Representative - Dynamic Revenue Growth Role (PLEASANT PRAIRIE)

Staples is business to business. You’re what binds us together. Quill’s Inside Sales Account Manager role is an exciting opportunity to build meaningful customer relationships, drive revenue growth, and make a strong impact within a trusted brand. In this role, you will manage a dynamic book of business across North America, partnering with customers to understand their needs, deliver exceptional service, and uncover new opportunities. What you’ll be doing: • Serve as the primary point of contact and build long‑term customer relationships • Manage a book of business with strong productivity and pipeline discipline • Drive sales and profitability within existing accounts • Make outbound calls to grow customer base • Educate customers on Quill’s products and programs • Collaborate with internal partners to maximize account potential • Conduct meaningful sales conversations with high‑value customers • Review P&L and revenue analytics to protect financial health of accounts • Identify under‑penetrated categories to increase YOY revenue • Consistently meet or exceed productivity metrics and KPIs What you bring to the table: • High integrity in all business interactions • Strong time management and organizational skills • Ability to uncover, develop, and close sales opportunities • Strong relationship‑building skills • Knowledge of products, pricing, and competition • Ability to sell programs and solutions virtually • Adaptability to a fast‑paced, evolving environment • Strong problem‑solving and customer‑focused mindset What’s needed – Basic Qualifications: • Associate or Bachelor’s degree (or equivalent experience) • Effective oral and written communication skills What’s needed – Preferred Qualifications: • 1 years of sales or B2B experience • Proven account management success • Strong business acumen and strategic thinking • Excellent communication skills • Proficiency with Microsoft Office and CRM tools • Strong organizational and problem‑solving abilities • Ability to adapt quickly in a changing sales environment We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO 7 observed holidays 1 floating holiday • Discounts, 401(k) match, wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Pleasant Prairie, WI

  • no content

Warehouse Wave Replenishment Full Time 2nd Shift - Competitive Pay and Benefits Package (MONTGOMERY)

1:30pm-10:00pm/Monday-Friday Join our Staples World Class Supply Chain Team and deliver essential products to our customers. What you’ll be doing: As a warehouse associate you may work in one of the following six areas: Warehouse Bulk/Material Handling Equipment Operator: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Porter: You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility while adhering to safety procedures. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Replenishment: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Receiving/Putaway/Returns: You will confirm accuracy of product and work with colleagues to address discrepancies and damages. You will communicate effectively and professionally with internal and external contacts to clarify and resolve issues. You will be manually unloading trucks and palletizing products. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Returns: You will be operating material handling equipment to move product within the warehouse. You will be matching item quantities and descriptions to packing slips on returned items, checking in returned product and tagging it appropriate. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Shipping: You’ll be responsible for organizing, stacking, and shrink-wrapping customer orders on pallets. You’ll be loading trucks manually; lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets while maintaining a safe and clean workspace as you go. Please note, as an SC2 associate you may be moved into any of the above roles, or SC1 roles, as needed. You will be essential to the success of Staples Supply Chain as we deliver to our customers. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. What you bring to the table: An ability to be Material Handling Equipment Operator certified and safely operate necessary material handling equipment. An ability and willingness to keep work area clean. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. An ability to adopt our safety procedures quickly and ensure safe work practices. An ability to work in a warehouse environment with seasonal temperature variations. What’s needed- Basic Qualifications: Minimum three (3) months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. Ability to pass a drug screen to the extent permissible legally. Basic English language skills (both verbal and written communications). If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. Ability to work at heights up to 60 feet or more as needed. An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand. Must wear safety composite shoes. Ability to walk and stand 100% of the time. You must be at least 18 years old. What’s needed- Preferred Qualifications: High School Diploma/GED or equivalent work experience. Prior experience operating warehouse equipment, such as forklift, pallet jack and cherry picker helpful. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We Offer: Competitive Pay Rate: $23.90/hour (includes $1.25/hour Shift Differential) Receive a pair of work shoes after 60 days. Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more! At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Eq

  • Montgomery, NY

  • no content

Retail Operations Director (EL CENTRO)

As a General Manager , you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1 year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor’s Degree in Business or related field Ability to engage with the community and network & support small business customers MGT LI-MC1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • El Centro, CA

  • no content

Inside Sales Representative - Opportunity for career growth and professional development (CHAMPAIGN)

Launch Your Sales Career with Quill! Ready to take your first big step in business? Join Quill’s Sales Team and build a career where your ambition meets opportunity. As an Inside Sales Associate, you’ll connect with businesses and schools across the country, helping them find smarter, more efficient ways to get the supplies and solutions they need. You’ll drive growth by reaching out to new prospects, reactivating past customers, and strengthening relationships with existing ones—all while learning the ins and outs of professional sales, account management, and customer success. Note : This position is a minimum of 4 days in the office with flexibility for remote work on Fridays. Must be willing to relocate to the Lincolnshire, IL area and be within commutable distance. $22.75/hour - $27.00/hour, plus incentive opportunity What You’ll Do: Make outbound calls to engage new and existing customers and uncover growth opportunities Build relationships and deliver customized solutions that make an impact Present pricing programs and proposals to decision-makers Collaborate with teammates to meet and exceed sales goals Learn from experienced sales leaders and develop your business acumen every day What We’re Looking For: A motivated, goal-driven communicator who loves connecting with people Resilient, curious, and eager to learn from feedback Comfortable presenting ideas and thinking on your feet Passionate about delivering great customer experiences Excited to grow in a fast-paced, team-oriented environment Why You’ll Love It Here: We provide a four week long new hire training program plus continuous training and coaching throughout your career. You’ll gain hands-on experience, mentorship, and career growth opportunities within a supportive, high-energy team. Whether you’re passionate about sales, business strategy, or customer success—this is your chance to make your mark and grow with us. Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met Inclusive culture with associate-led Business Resource Groups 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! LI-JR1 The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Champaign, IL

  • no content

Customer Success Agent (OLD MILL CREEK)

Staples is business to business. You’re what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you’ll partner closely with sales teams and internal business units to support both new and existing customers—helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you’ll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill’s specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross‑functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant Quill.com features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results‑oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience—the ability to handle rejection and keep going. • Customer‑first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What’s needed – Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self‑motivated with the ability to thrive in a results‑driven environment. • Strong prioritization, critical thinking, and problem‑solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What’s needed – Preferred Qualifications • Thorough knowledge of category‑specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Wadsworth, IL

  • no content

Customer Service Representative - Opportunity for significant impact within a trusted brand (BURLINGTON)

Staples is business to business. You’re what binds us together. Quill’s Inside Sales Account Manager role is an exciting opportunity to build meaningful customer relationships, drive revenue growth, and make a strong impact within a trusted brand. In this role, you will manage a dynamic book of business across North America, partnering with customers to understand their needs, deliver exceptional service, and uncover new opportunities. What you’ll be doing: • Serve as the primary point of contact and build long‑term customer relationships • Manage a book of business with strong productivity and pipeline discipline • Drive sales and profitability within existing accounts • Make outbound calls to grow customer base • Educate customers on Quill’s products and programs • Collaborate with internal partners to maximize account potential • Conduct meaningful sales conversations with high‑value customers • Review P&L and revenue analytics to protect financial health of accounts • Identify under‑penetrated categories to increase YOY revenue • Consistently meet or exceed productivity metrics and KPIs What you bring to the table: • High integrity in all business interactions • Strong time management and organizational skills • Ability to uncover, develop, and close sales opportunities • Strong relationship‑building skills • Knowledge of products, pricing, and competition • Ability to sell programs and solutions virtually • Adaptability to a fast‑paced, evolving environment • Strong problem‑solving and customer‑focused mindset What’s needed – Basic Qualifications: • Associate or Bachelor’s degree (or equivalent experience) • Effective oral and written communication skills What’s needed – Preferred Qualifications: • 1 years of sales or B2B experience • Proven account management success • Strong business acumen and strategic thinking • Excellent communication skills • Proficiency with Microsoft Office and CRM tools • Strong organizational and problem‑solving abilities • Ability to adapt quickly in a changing sales environment We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO 7 observed holidays 1 floating holiday • Discounts, 401(k) match, wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Burlington, WI

  • no content

Client Relations Coordinator (LINCOLNSHIRE)

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. As the Manager CRM Operations , you will play a pivotal role in ensuring our sales teams have the tools, insights, and systems they need to perform at their highest level. You will serve as the Salesforce product owner for the Sales organization, collaborating closely with stakeholders to surface ideas, set priorities, and lead the execution of strategic platform enhancements. Your focus will be on driving adoption, optimizing usability, and enabling operational excellence through innovative, business-focused solutions. This opportunity places you at the center of cross-functional initiatives, where your leadership will shape how we engage with customers, accelerate growth, and deliver a world-class selling experience. What you’ll be doing: Empower sellers with insights, tools, and workflows that drive customer engagement and accelerate deal velocity. Partner with Sales, Data Science, Technology Solutions, and Marketing to develop and deploy next best action (NBA) capabilities. Own the Salesforce pipeline management strategy, including forecasting, hygiene, and conversion optimization. Lead the development and optimization of dashboards and reporting to enable data-driven performance and accountability. Drive the adoption of Salesforce tools and best practices to boost seller productivity and revenue. Serve as the Salesforce product owner for the Sales team, managing the roadmap, backlog, and delivery of scalable solutions. Collaborate with cross-functional teams to design and implement sales enablement strategies that support retention, expansion, and long-term customer value. Manage and develop 1–2 Program Managers, providing coaching, clear priorities, and fostering a culture of accountability and continuous improvement. Champion modernization initiatives, including automation, AI-driven insights, and user-centered design to deliver scalable sales enablement solutions. Present roadmap updates, performance insights, and enhancement priorities to senior leadership, influencing key decisions. What you bring to the table: A strategic, product-focused mindset with the ability to balance user experience, operational rigor, and measurable business results. Exceptional stakeholder management and influence skills, with a talent for navigating both technical and non-technical audiences. Strong analytical abilities, translating data into actionable insights that drive sales performance. Experience simplifying complexity and designing intuitive, scalable workflows. A passion for continuous improvement and a willingness to challenge the status quo. Executive presence and confidence in communicating with senior leaders. A collaborative spirit, thriving in cross-functional environments and influencing without direct authority. Dedication to building tools, systems, and processes that make sellers more effective and customers more successful. What’s needed – Basic Qualifications: 6 years of experience in sales operations, CRM product enhancements and integration, or a related field. Deep expertise in CRM (ideally Salesforce), including pipeline management, reporting, Revenue Intelligence, dashboards, automation, and UX optimization. Proven ability to serve in a product owner or related role for enterprise sales systems. Strong understanding of sales processes, forecasting, and platform enablement best practices. Experience managing cross-functional initiatives and leading project managers or project teams. What’s needed – Preferred Qualifications: Bachelor’s degree in Business, Information Systems, Analytics, or a related field Experience in B2B sales organizations, ideally within high-velocity or digital sales environments. Demonstrated success driving enterprise CRM transformations or large-scale system enhancements. Experience partnering with Data Science or Business Intelligence teams to deliver advanced analytics and predictive insights. Exceptional change management, collaboration, communication, and stakeholder influence skills. An innovative, data-driven approach with a passion for building tools that empower sellers and elevate the customer experience. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples,

  • Lincolnshire, IL

  • no content

Retail Operations Supervisor (JACKSONVILLE)

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2 years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. MGT LI-RH1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Fruit Cove, FL

  • no content

Material Handling Equipment Operator - Evening Shift (MONTGOMERY)

1:30pm-10:00pm/Monday-Friday Join our Staples World Class Supply Chain Team and deliver essential products to our customers. What you’ll be doing: As a warehouse associate you may work in one of the following six areas: Warehouse Bulk/Material Handling Equipment Operator: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Porter: You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility while adhering to safety procedures. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Replenishment: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Receiving/Putaway/Returns: You will confirm accuracy of product and work with colleagues to address discrepancies and damages. You will communicate effectively and professionally with internal and external contacts to clarify and resolve issues. You will be manually unloading trucks and palletizing products. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Returns: You will be operating material handling equipment to move product within the warehouse. You will be matching item quantities and descriptions to packing slips on returned items, checking in returned product and tagging it appropriate. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Shipping: You’ll be responsible for organizing, stacking, and shrink-wrapping customer orders on pallets. You’ll be loading trucks manually; lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets while maintaining a safe and clean workspace as you go. Please note, as an SC2 associate you may be moved into any of the above roles, or SC1 roles, as needed. You will be essential to the success of Staples Supply Chain as we deliver to our customers. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. What you bring to the table: An ability to be Material Handling Equipment Operator certified and safely operate necessary material handling equipment. An ability and willingness to keep work area clean. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. An ability to adopt our safety procedures quickly and ensure safe work practices. An ability to work in a warehouse environment with seasonal temperature variations. What’s needed- Basic Qualifications: Minimum three (3) months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. Ability to pass a drug screen to the extent permissible legally. Basic English language skills (both verbal and written communications). If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. Ability to work at heights up to 60 feet or more as needed. An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand. Must wear safety composite shoes. Ability to walk and stand 100% of the time. You must be at least 18 years old. What’s needed- Preferred Qualifications: High School Diploma/GED or equivalent work experience. Prior experience operating warehouse equipment, such as forklift, pallet jack and cherry picker helpful. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We Offer: Competitive Pay Rate: $23.90/hour (includes $1.25/hour Shift Differential) Receive a pair of work shoes after 60 days. Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more! At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Eq

  • Montgomery, NY

  • no content