Automobile

Inside Sales Manager (AURORA)

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. As the Manager CRM Operations , you will play a pivotal role in ensuring our sales teams have the tools, insights, and systems they need to perform at their highest level. You will serve as the Salesforce product owner for the Sales organization, collaborating closely with stakeholders to surface ideas, set priorities, and lead the execution of strategic platform enhancements. Your focus will be on driving adoption, optimizing usability, and enabling operational excellence through innovative, business-focused solutions. This opportunity places you at the center of cross-functional initiatives, where your leadership will shape how we engage with customers, accelerate growth, and deliver a world-class selling experience. What you’ll be doing: Empower sellers with insights, tools, and workflows that drive customer engagement and accelerate deal velocity. Partner with Sales, Data Science, Technology Solutions, and Marketing to develop and deploy next best action (NBA) capabilities. Own the Salesforce pipeline management strategy, including forecasting, hygiene, and conversion optimization. Lead the development and optimization of dashboards and reporting to enable data-driven performance and accountability. Drive the adoption of Salesforce tools and best practices to boost seller productivity and revenue. Serve as the Salesforce product owner for the Sales team, managing the roadmap, backlog, and delivery of scalable solutions. Collaborate with cross-functional teams to design and implement sales enablement strategies that support retention, expansion, and long-term customer value. Manage and develop 1–2 Program Managers, providing coaching, clear priorities, and fostering a culture of accountability and continuous improvement. Champion modernization initiatives, including automation, AI-driven insights, and user-centered design to deliver scalable sales enablement solutions. Present roadmap updates, performance insights, and enhancement priorities to senior leadership, influencing key decisions. What you bring to the table: A strategic, product-focused mindset with the ability to balance user experience, operational rigor, and measurable business results. Exceptional stakeholder management and influence skills, with a talent for navigating both technical and non-technical audiences. Strong analytical abilities, translating data into actionable insights that drive sales performance. Experience simplifying complexity and designing intuitive, scalable workflows. A passion for continuous improvement and a willingness to challenge the status quo. Executive presence and confidence in communicating with senior leaders. A collaborative spirit, thriving in cross-functional environments and influencing without direct authority. Dedication to building tools, systems, and processes that make sellers more effective and customers more successful. What’s needed – Basic Qualifications: 6 years of experience in sales operations, CRM product enhancements and integration, or a related field. Deep expertise in CRM (ideally Salesforce), including pipeline management, reporting, Revenue Intelligence, dashboards, automation, and UX optimization. Proven ability to serve in a product owner or related role for enterprise sales systems. Strong understanding of sales processes, forecasting, and platform enablement best practices. Experience managing cross-functional initiatives and leading project managers or project teams. What’s needed – Preferred Qualifications: Bachelor’s degree in Business, Information Systems, Analytics, or a related field Experience in B2B sales organizations, ideally within high-velocity or digital sales environments. Demonstrated success driving enterprise CRM transformations or large-scale system enhancements. Experience partnering with Data Science or Business Intelligence teams to deliver advanced analytics and predictive insights. Exceptional change management, collaboration, communication, and stakeholder influence skills. An innovative, data-driven approach with a passion for building tools that empower sellers and elevate the customer experience. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples,

  • Eola, IL

  • no content

Customer Sales Account Manager - Remote Work Flexibility (WAUKEGAN)

Launch Your Sales Career with Quill! Ready to take your first big step in business? Join Quill’s Sales Team and build a career where your ambition meets opportunity. As an Inside Sales Associate, you’ll connect with businesses and schools across the country, helping them find smarter, more efficient ways to get the supplies and solutions they need. You’ll drive growth by reaching out to new prospects, reactivating past customers, and strengthening relationships with existing ones—all while learning the ins and outs of professional sales, account management, and customer success. Note : This position is a minimum of 4 days in the office with flexibility for remote work on Fridays. Must be willing to relocate to the Lincolnshire, IL area and be within commutable distance. $22.75/hour - $27.00/hour, plus incentive opportunity What You’ll Do: Make outbound calls to engage new and existing customers and uncover growth opportunities Build relationships and deliver customized solutions that make an impact Present pricing programs and proposals to decision-makers Collaborate with teammates to meet and exceed sales goals Learn from experienced sales leaders and develop your business acumen every day What We’re Looking For: A motivated, goal-driven communicator who loves connecting with people Resilient, curious, and eager to learn from feedback Comfortable presenting ideas and thinking on your feet Passionate about delivering great customer experiences Excited to grow in a fast-paced, team-oriented environment Why You’ll Love It Here: We provide a four week long new hire training program plus continuous training and coaching throughout your career. You’ll gain hands-on experience, mentorship, and career growth opportunities within a supportive, high-energy team. Whether you’re passionate about sales, business strategy, or customer success—this is your chance to make your mark and grow with us. Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met Inclusive culture with associate-led Business Resource Groups 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! LI-JR1 The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Park, IL

  • no content

Business Development Consultant (PLEASANT PRAIRIE)

Launch Your Sales Career with Quill! Ready to take your first big step in business? Join Quill’s Sales Team and build a career where your ambition meets opportunity. As an Inside Sales Associate, you’ll connect with businesses and schools across the country, helping them find smarter, more efficient ways to get the supplies and solutions they need. You’ll drive growth by reaching out to new prospects, reactivating past customers, and strengthening relationships with existing ones—all while learning the ins and outs of professional sales, account management, and customer success. Note : This position is a minimum of 4 days in the office with flexibility for remote work on Fridays. Must be willing to relocate to the Lincolnshire, IL area and be within commutable distance. $22.75/hour - $27.00/hour, plus incentive opportunity What You’ll Do: Make outbound calls to engage new and existing customers and uncover growth opportunities Build relationships and deliver customized solutions that make an impact Present pricing programs and proposals to decision-makers Collaborate with teammates to meet and exceed sales goals Learn from experienced sales leaders and develop your business acumen every day What We’re Looking For: A motivated, goal-driven communicator who loves connecting with people Resilient, curious, and eager to learn from feedback Comfortable presenting ideas and thinking on your feet Passionate about delivering great customer experiences Excited to grow in a fast-paced, team-oriented environment Why You’ll Love It Here: We provide a four week long new hire training program plus continuous training and coaching throughout your career. You’ll gain hands-on experience, mentorship, and career growth opportunities within a supportive, high-energy team. Whether you’re passionate about sales, business strategy, or customer success—this is your chance to make your mark and grow with us. Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met Inclusive culture with associate-led Business Resource Groups 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! LI-JR1 The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Pleasant Prairie, WI

  • no content

Retail Operations Coordinator (LAUREL)

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2 years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. LI-RR1 MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Laurel, MD

  • no content

Customer Service Representative - Opportunity for career advancement in a trusted brand (LINCOLNSHIRE)

Staples is business to business. You’re what binds us together. Quill’s Inside Sales Account Manager role is an exciting opportunity to build meaningful customer relationships, drive revenue growth, and make a strong impact within a trusted brand. In this role, you will manage a dynamic book of business across North America, partnering with customers to understand their needs, deliver exceptional service, and uncover new opportunities. What you’ll be doing: • Serve as the primary point of contact and build long‑term customer relationships • Manage a book of business with strong productivity and pipeline discipline • Drive sales and profitability within existing accounts • Make outbound calls to grow customer base • Educate customers on Quill’s products and programs • Collaborate with internal partners to maximize account potential • Conduct meaningful sales conversations with high‑value customers • Review P&L and revenue analytics to protect financial health of accounts • Identify under‑penetrated categories to increase YOY revenue • Consistently meet or exceed productivity metrics and KPIs What you bring to the table: • High integrity in all business interactions • Strong time management and organizational skills • Ability to uncover, develop, and close sales opportunities • Strong relationship‑building skills • Knowledge of products, pricing, and competition • Ability to sell programs and solutions virtually • Adaptability to a fast‑paced, evolving environment • Strong problem‑solving and customer‑focused mindset What’s needed – Basic Qualifications: • Associate or Bachelor’s degree (or equivalent experience) • Effective oral and written communication skills What’s needed – Preferred Qualifications: • 1 years of sales or B2B experience • Proven account management success • Strong business acumen and strategic thinking • Excellent communication skills • Proficiency with Microsoft Office and CRM tools • Strong organizational and problem‑solving abilities • Ability to adapt quickly in a changing sales environment We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO 7 observed holidays 1 floating holiday • Discounts, 401(k) match, wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Lincolnshire, IL

  • no content

Business Development Specialist, Quill (PLEASANT PRAIRIE)

Launch Your Sales Career with Quill! Ready to take your first big step in business? Join Quill’s Sales Team and build a career where your ambition meets opportunity. As an Inside Sales Associate, you’ll connect with businesses and schools across the country, helping them find smarter, more efficient ways to get the supplies and solutions they need. You’ll drive growth by reaching out to new prospects, reactivating past customers, and strengthening relationships with existing ones—all while learning the ins and outs of professional sales, account management, and customer success. Note : This position is a minimum of 4 days in the office with flexibility for remote work on Fridays. Must be willing to relocate to the Lincolnshire, IL area and be within commutable distance. $22.75/hour - $27.00/hour, plus incentive opportunity What You’ll Do: Make outbound calls to engage new and existing customers and uncover growth opportunities Build relationships and deliver customized solutions that make an impact Present pricing programs and proposals to decision-makers Collaborate with teammates to meet and exceed sales goals Learn from experienced sales leaders and develop your business acumen every day What We’re Looking For: A motivated, goal-driven communicator who loves connecting with people Resilient, curious, and eager to learn from feedback Comfortable presenting ideas and thinking on your feet Passionate about delivering great customer experiences Excited to grow in a fast-paced, team-oriented environment Why You’ll Love It Here: We provide a four week long new hire training program plus continuous training and coaching throughout your career. You’ll gain hands-on experience, mentorship, and career growth opportunities within a supportive, high-energy team. Whether you’re passionate about sales, business strategy, or customer success—this is your chance to make your mark and grow with us. Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met Inclusive culture with associate-led Business Resource Groups 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! LI-JR1 The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Pleasant Prairie, WI

  • no content

Client Engagement Executive (SCHAUMBURG)

Staples is business to business. You’re what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you’ll partner closely with sales teams and internal business units to support both new and existing customers—helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you’ll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill’s specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross‑functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant Quill.com features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results‑oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience—the ability to handle rejection and keep going. • Customer‑first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What’s needed – Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self‑motivated with the ability to thrive in a results‑driven environment. • Strong prioritization, critical thinking, and problem‑solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What’s needed – Preferred Qualifications • Thorough knowledge of category‑specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Hanover Park, IL

  • no content

Inside Sales Growth Associate, Quill - Flexible hybrid work schedule (PLEASANT PRAIRIE)

Launch Your Sales Career with Quill! Ready to take your first big step in business? Join Quill’s Sales Team and build a career where your ambition meets opportunity. As an Inside Sales Associate, you’ll connect with businesses and schools across the country, helping them find smarter, more efficient ways to get the supplies and solutions they need. You’ll drive growth by reaching out to new prospects, reactivating past customers, and strengthening relationships with existing ones—all while learning the ins and outs of professional sales, account management, and customer success. Note : This position is a minimum of 4 days in the office with flexibility for remote work on Fridays. Must be willing to relocate to the Lincolnshire, IL area and be within commutable distance. $22.75/hour - $27.00/hour, plus incentive opportunity What You’ll Do: Make outbound calls to engage new and existing customers and uncover growth opportunities Build relationships and deliver customized solutions that make an impact Present pricing programs and proposals to decision-makers Collaborate with teammates to meet and exceed sales goals Learn from experienced sales leaders and develop your business acumen every day What We’re Looking For: A motivated, goal-driven communicator who loves connecting with people Resilient, curious, and eager to learn from feedback Comfortable presenting ideas and thinking on your feet Passionate about delivering great customer experiences Excited to grow in a fast-paced, team-oriented environment Why You’ll Love It Here: We provide a four week long new hire training program plus continuous training and coaching throughout your career. You’ll gain hands-on experience, mentorship, and career growth opportunities within a supportive, high-energy team. Whether you’re passionate about sales, business strategy, or customer success—this is your chance to make your mark and grow with us. Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met Inclusive culture with associate-led Business Resource Groups 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! LI-JR1 The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Pleasant Prairie, WI

  • no content

Customer Service Representative - Award-Winning Support Team (SCHAUMBURG)

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. As the Manager CRM Operations , you will play a pivotal role in ensuring our sales teams have the tools, insights, and systems they need to perform at their highest level. You will serve as the Salesforce product owner for the Sales organization, collaborating closely with stakeholders to surface ideas, set priorities, and lead the execution of strategic platform enhancements. Your focus will be on driving adoption, optimizing usability, and enabling operational excellence through innovative, business-focused solutions. This opportunity places you at the center of cross-functional initiatives, where your leadership will shape how we engage with customers, accelerate growth, and deliver a world-class selling experience. What you’ll be doing: Empower sellers with insights, tools, and workflows that drive customer engagement and accelerate deal velocity. Partner with Sales, Data Science, Technology Solutions, and Marketing to develop and deploy next best action (NBA) capabilities. Own the Salesforce pipeline management strategy, including forecasting, hygiene, and conversion optimization. Lead the development and optimization of dashboards and reporting to enable data-driven performance and accountability. Drive the adoption of Salesforce tools and best practices to boost seller productivity and revenue. Serve as the Salesforce product owner for the Sales team, managing the roadmap, backlog, and delivery of scalable solutions. Collaborate with cross-functional teams to design and implement sales enablement strategies that support retention, expansion, and long-term customer value. Manage and develop 1–2 Program Managers, providing coaching, clear priorities, and fostering a culture of accountability and continuous improvement. Champion modernization initiatives, including automation, AI-driven insights, and user-centered design to deliver scalable sales enablement solutions. Present roadmap updates, performance insights, and enhancement priorities to senior leadership, influencing key decisions. What you bring to the table: A strategic, product-focused mindset with the ability to balance user experience, operational rigor, and measurable business results. Exceptional stakeholder management and influence skills, with a talent for navigating both technical and non-technical audiences. Strong analytical abilities, translating data into actionable insights that drive sales performance. Experience simplifying complexity and designing intuitive, scalable workflows. A passion for continuous improvement and a willingness to challenge the status quo. Executive presence and confidence in communicating with senior leaders. A collaborative spirit, thriving in cross-functional environments and influencing without direct authority. Dedication to building tools, systems, and processes that make sellers more effective and customers more successful. What’s needed – Basic Qualifications: 6 years of experience in sales operations, CRM product enhancements and integration, or a related field. Deep expertise in CRM (ideally Salesforce), including pipeline management, reporting, Revenue Intelligence, dashboards, automation, and UX optimization. Proven ability to serve in a product owner or related role for enterprise sales systems. Strong understanding of sales processes, forecasting, and platform enablement best practices. Experience managing cross-functional initiatives and leading project managers or project teams. What’s needed – Preferred Qualifications: Bachelor’s degree in Business, Information Systems, Analytics, or a related field Experience in B2B sales organizations, ideally within high-velocity or digital sales environments. Demonstrated success driving enterprise CRM transformations or large-scale system enhancements. Experience partnering with Data Science or Business Intelligence teams to deliver advanced analytics and predictive insights. Exceptional change management, collaboration, communication, and stakeholder influence skills. An innovative, data-driven approach with a passion for building tools that empower sellers and elevate the customer experience. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples,

  • Hanover Park, IL

  • no content

Customer Service Representative (BURLINGTON)

Staples is business to business. You’re what binds us together. Quill’s Inside Sales Account Manager role is an exciting opportunity to build meaningful customer relationships, drive revenue growth, and make a strong impact within a trusted brand. In this role, you will manage a dynamic book of business across North America, partnering with customers to understand their needs, deliver exceptional service, and uncover new opportunities. What you’ll be doing: • Serve as the primary point of contact and build long‑term customer relationships • Manage a book of business with strong productivity and pipeline discipline • Drive sales and profitability within existing accounts • Make outbound calls to grow customer base • Educate customers on Quill’s products and programs • Collaborate with internal partners to maximize account potential • Conduct meaningful sales conversations with high‑value customers • Review P&L and revenue analytics to protect financial health of accounts • Identify under‑penetrated categories to increase YOY revenue • Consistently meet or exceed productivity metrics and KPIs What you bring to the table: • High integrity in all business interactions • Strong time management and organizational skills • Ability to uncover, develop, and close sales opportunities • Strong relationship‑building skills • Knowledge of products, pricing, and competition • Ability to sell programs and solutions virtually • Adaptability to a fast‑paced, evolving environment • Strong problem‑solving and customer‑focused mindset What’s needed – Basic Qualifications: • Associate or Bachelor’s degree (or equivalent experience) • Effective oral and written communication skills What’s needed – Preferred Qualifications: • 1 years of sales or B2B experience • Proven account management success • Strong business acumen and strategic thinking • Excellent communication skills • Proficiency with Microsoft Office and CRM tools • Strong organizational and problem‑solving abilities • Ability to adapt quickly in a changing sales environment We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO 7 observed holidays 1 floating holiday • Discounts, 401(k) match, wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Burlington, WI

  • no content

Assistant Store Manager - Attractive bonus incentives and comprehensive benefit packages (JACKSONVILLE)

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2 years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. MGT LI-RH1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Fruit Cove, FL

  • no content

Customer Experience Leader (JACKSONVILLE)

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2 years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. MGT LI-RH1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • Fruit Cove, FL

  • no content