Courier/Swing Drvr/DOT

Operates company vehicles and provide courteous and efficient delivery and pick up of packages; to check shipments for conformance to FedEx features of service; Provides coverage for all assigned routes within the station's service area; Provides related customer service functions. Performs other duties as assigned. Minimum Education High school diploma/GED. Minimum Experience Six (6) months courier experience preferred. Must be able to demonstrate area knowledge. Knowledge, Skills, and Abilities Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs with appropriate equipment and/or assistance from another person. Good human relations and verbal communication skills. Thorough knowledge of the station's service area preferred. Demonstrated skills in adaptability, dependability, and excellent courier methods. Must be at least 21 years of age. Ability to read and speak the English language sufficiently to understand traffic signs, communicate with traffic safety officials and to respond to official inquiries and directions in accordance with FMCSA enforcement guidance. Job Conditions Neat appearance since customer contact is required. Must meet and maintain the qualifications as outlined in the federal motor carrier safety regulations. Requires medical exam in accordance with FMCSA or FAA regulations. Note: there are specific requirements for any employee that operates a company vehicle. Please refer to policy 4-48 for exact job requirements. Must obtain and maintain a valid driver's license in accordance with your state requirements for type of vehicle assigned and have good driving record as outlined in policy. Non-covered safety-sensitive position. Ability to work in a constant state of alertness and in a safe manner. Preferred Qualifications: Pay Transparency: Pay: $23.52 per hour PLUS $2.00 per hour pay premium for all hours worked. Additional Details: Monday - Friday - Variable Shifts - Some Saturdays may be required. Click HERE to learn more about the Courier/Swing Drvr/DOT position! Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected] . Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice ( bilingual ) Right to Work Notice ( English ) / ( Spanish )

Family Nurse Practitioner

Duration: 6 months contract Job Summary: Nurse Practitioners will work in collaboration with a dedicated clinical care team to provide evidenced-based care to a panel of patients. The clinical care team will work with the provider daily to drive better outcomes for entire panel of patients. This will include accurate assessment, diagnosis, treatment, management of health problems, health counselling, and disposition planning. This role will report to the practice manager. Job Description: Provide Primary and Family evidenced-based care inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counselling, and disposition planning for our patients. Provide administrative duties to include but not limited to opening/closing the clinic, inventory, patient follow up, verifying insurance and collecting payment, maintaining a clean environment. Be responsible for handling patient appointments and performing routine examinations to ensure positive patient health outcomes Perform duties including speaking with patients about healthy lifestyle choices, completing diagnostic tests to help diagnose and treat patients for injuries or illnesses and coordinating with other healthcare professionals to maintain a comprehensive plan of care Encourage patients to become active participants in their own healthcare and well-being through services such as health screenings, behavioural health and wellness, chronic condition management Experience: A minimum of 1 year of recent Primary Care experience as a Nurse Practitioner Must have active DEA. Skills: Primary care Assessment EMR Education: Completion of a master’s degree level Family Nurse Practitioner program with current National Board Certification About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Community Support Specialist School-Based

Be a Bridge for Student Wellness as a Community Support Specialist School-Based Step into a meaningful role supporting students and families by bringing behavioral health services directly into school communities. As a School-Based Community Support Specialist, you’ll partner with educators, families, and students to promote resilience, access resources, and improve mental health outcomes right where they’re needed most. This Is a Great Opportunity for Someone Who: Believes in early intervention and the power of supportive school environments Is passionate about working with children, adolescents, and families in a collaborative setting Values a holistic, strengths-based approach to behavioral health and student success Key Responsibilities Acting as a liaison between the school, families, and behavioral health services Supporting students with individualized, goal-oriented behavioral health services Providing education, coaching, and skill-building to students, families, and school staff Collaborating with school teams and other professionals to advocate for student needs Assisting families in navigating and accessing resources in the community Completing wellness plans, documentation, and assessments in accordance with agency standards Helping students and families build natural support systems and long-term resilience Driving to school and community locations to provide services as needed Requirements, Skills, Knowledge and Expertise • High School/GED required • Associates or bachelor’s degree in a human service related field preferred QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS Must qualify for position based on overall CSS requirements in at least one of the options listed: o Qualified addiction professional; o Bachelor’s degree in a human services field from a college or university included in the U.S. Department of Education’s database of accredited schools at http:/ope.ed.gov/accreditation; o Any four-year degree or combination of higher education and qualifying experience; o Four years of qualifying experience; or o Associate of Applied Science in Behavioral Health Support degree as designated by the Department of Mental Health. • Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities. • A valid driver's license and agency established minimum automobile coverage required You’ll Be A Great Fit for This Role if You: Are energized by working in schools and supporting youth through a trauma-informed lens Are confident navigating both education and behavioral health systems Value collaboration and advocacy as tools for improving student outcomes Can communicate effectively with children, families, and multidisciplinary teams Are passionate about creating safe, supportive environments where students can thrive IND2

Truck Driver - Local Class A - Penske Logistics

Immediate Opportunities: Full-time Local Class A CDL Truck Drivers • Average $94000 annually • $3000 annual safety bonus • Local, home daily You will drive: • Late model, Penske Truck Leasing trucks • Best-in-class specs designed for comfort • Equipped with inward and outward-facing in-cab cameras helping to ensure safety for all What you will do: • Deliver palletized items to local grocery stores • Pallet breakdowns not required • Average 10 to 15 stops per week Schedule: • Multiple schedules available • PM start time available Comprehensive benefits package includes: • Paid vacation and holidays day one • Generous retirement benefits • Excellent health care coverage-medical, dental, and vision • Short and long-term disability; life and AD&D insurance • Company-provided uniforms • Employee discount benefit program • Driver referral bonus program up to $5000 per referral • Safety incentive program • Premier Driver Recognition Program Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/ Why Penske? Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Truck Driver for Penske. When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time. And we’re proud to haul freight for some of the world’s leading brands. (Yes, we’re more than just the yellow trucks.) But it’s more than that. It’s about incredible customer service and building relationships with your accounts. When you drive for Penske, you’re representing Penske, but you’re also representing your clients. In fact, you’ll probably be driving their branded trucks and wearing their uniform. You’ll be on the move with Penske and so will your career. We have tons of training opportunities for you. And with locations across the nation, you can also move to a new city. Best of all, you’ll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record. We pay every Friday, and for most of our driving positions, you’re home daily. Yes, daily. Are you ready to take it to the next level? Come drive for Penske. Qualifications: • Valid Class A CDL required. Applicants must be domiciled in the U.S. and licensed in their state of residence • Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required • 1 year of documented tractor-trailer experience in the last 3 years required, or 2 years of documented tractor-trailer experience in the last 5 years • 3 years DMV/MVR record with two or fewer moving violations or accidents • Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines • Regular, predictable, full attendance is an essential function of the job • In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency. • Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required • This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. • The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Driver Job Family: Drivers Address: 7801 112th Pl Primary Location: US-IL-Palos Hills Employer: Penske Logistics LLC Req ID: 2513706

Dialysis Registered Nurse (RN)

Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states, “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off, and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers. A Dialysis Registered Nurse provides specialized nursing care at one of DCI’s in-center hemodialysis units as part of a patient care team. Our RNs are integral in ensuring safe care and the highest quality outcomes are prioritized for every patient. Schedule : Full-time, four 10-hour shifts starting at 5am; Sundays off; no overnight shifts Position requires taking call for hospital services acute unit. Compensation : Pay ranges from $27.75-$36.00 per hour, depending on nursing and dialysis experience Benefits : Paid 12-week training with preceptor Comprehensive medical, dental, and vision benefits Life and long-term disability insurance are provided at no additional expense to the employee Paid time off (PTO), including holidays Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness, or medical leave Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent Education reimbursement Employee assistance program Wellness program Among others Responsibilities What You Can Expect: Prepare dialysis machine, its alarms, and treatment supplies and ensure quality standards are met Perform hemodialysis treatments per facility policies and procedures Ongoing patient education, training and health coaching Monitor patients during dialysis, assessing and communicating changes with physician and families Administer and chart all prescribed medications Follow CDC/CMS infection control regulations Participate in patient care conferences, rounds and chart reviews Document required patient education efforts Facilitate continuity of care with local hospitals Assist in medication inventory maintenance Lead a small patient care team Contribute to onboarding new staff members as directed Additional tasks as requested

Diesel Technician/Mechanic III - Entry Level

Work Location: 15631 Neeley St. Evansville, IN, 47725 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the road. Whether you’re looking for your first job out of school or have some vehicle repair experience and are looking to switch gears, becoming a Penske Technician may be a great fit for you. Why is this job awesome? For starters, no day is the same. You’ll get to work on lots of different types of equipment—not just one manufacturer. We work hard to get the job done, but we also make sure you have the time you need to do the job right. Safety and reliability are our top priorities. Working alongside experienced supervisors and master technicians, we’ll teach you about our vehicle maintenance processes and the cutting-edge technology we use. And we will make sure you are getting the industry certified training you need to succeed and grow your career. You’ll learn from the best in the industry. We also take pride in how clean our facilities are, and we provide you with all the necessary major shop tools. If you are mechanically inclined or have completed any vehicle repair training, are willing to learn, and interested in a stable career with a lot of opportunity for growth, join our team. Main Responsibilities: • Making sure vehicles are maintained and safe for our customers • Using Penske’s tools and technologies to log, research and complete repairs, including basic vehicle diagnostics • Doing preventative maintenance repairs—like replacing or rotating tires—and completing vehicle component lubrication and replacement, some electrical system repairs, and cooling system maintenance on gas and diesel engine vehicles • Partnering with your manager to learn new skills using Penske’s technician training and hands-on coaching • Working on other projects and tasks as assigned by supervisor Why Penske is for You: • We take pride in offering a competitive wage and great benefits. • This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. • This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate.• Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! Qualifications: • High school diploma or equivalent preferred; vocational or technical certification in vehicle repair preferred • Basic mechanical aptitude and 1-2 years of automotive or diesel repair experience (preferred) • Valid driver’s license • The ability to solve problems and comfort using tools • Excellent customer service skills and communication skills • The ability to work well as part of a team and outside • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review. • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Vehicle Maintenance/Mechanics/Technicians Job Function: Truck Maintenance Job Family: Vehicle Maintenance Address: 15631 Neeley St Primary Location: US-IN-Evansville Employer: Penske Truck Leasing Co., L.P. Req ID: 2513713

Truck Driver - CDL Class B - Penske Logistics

Immediate Opportunities: Full-time Class B Delivery Truck Drivers • Average $74000 annually • Tuesday through Saturday • Home daily • Dedicated route You will drive: • Late model, Penske Truck Leasing trucks • Best-in-class specs designed for comfort and safety • Equipped with inward and outward facing in-cab cameras helping to ensure safety for all What you will do: • Perform multi-stop deliveries of parts and supplies to automotive dealerships • Unload trailer using manual pallet jacks, hand trucks, and rolling cages • Use scanner to scan products as they are unloaded and delivered • 8 stops per route Schedule: • Tuesday through Saturday • 12:30am start time Comprehensive benefits package includes: • Paid vacation and holidays day 1 • Generous retirement benefit • Excellent health care coverage-medical, dental, and vision • Short and long-term disability; life and AD&D insurance • Company-provided uniforms and safety footwear • Employee discount benefit program • Driver referral bonus program up to $5000 per referral • Safety incentive program • Premier Driver Recognition Program Our excellent benefits plan keep associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/ Why Penske? Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class B Truck Driver for Penske. When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time. And we’re proud to haul freight for some of the world’s leading brands. (Yes, we’re more than just the yellow trucks. But it’s more than that. It’s about incredible customer service and building relationships with your accounts. When you drive for Penske, you’re representing Penske, but you’re also representing your clients. In fact, you’ll probably be driving their branded trucks and wearing their uniform. You’ll be on the move with Penske and so will your career. We have tons of training opportunities for you. And with locations across the nation, you can also move to a new city. Best of all, you’ll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record. We pay every Friday, and for most of our driving positions, you’re home daily. Yes, daily. Are you ready to take it to the next level? Come drive for Penske. Qualifications: • Valid Class B CDL Airbrake endorsement required. Applicants must be domiciled in the U.S. and licensed in their state of residence • Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required • 1 year of documented relevant commercial vehicle driving experience in the last 5 years required • 3 years DMV/MVR record with two or fewer moving violations or accidents • Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines • Regular, predictable, full attendance is an essential function of the job • In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency • Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. • This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. • The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Driver Job Family: Drivers Address: 34 Patriot Way Primary Location: US-NY-Hopewell Junction Employer: Penske Logistics LLC Req ID: 2513657

Paraprofessional/Certified Peer Specialist (CPS)

Description Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. Our Georgia Crisis program is recruiting for a Paraprofessional/Certified Peer Specialist (CPS). In 2025, Benchmark Human Services celebrates 65 Years of Stories ! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves. Description: The Paraprofessional/Certified Peer Specialist (CPS) will provide crisis support services to individuals who are experiencing a behavioral health crisis or are in a situation likely to turn into a behavior health crisis if supportive services are not provided. Expect thorough training, great challenges, and even greater fulfillment as you help individuals reach their maximum potential. BENEFITS: Health, vision and dental insurance Life insurance Mileage reimbursement 401k plan with company match Tuition reimbursement Paid Time Off and Sick Time Pay Flexible Spending Accounts (FSA) Employee discounts with various vendors Advancement opportunities RESPONSIBILITIES: Provide crisis support services to individuals who are experiencing a behavioral health crisis or are in a situation likely to turn into a behavior health crisis if supportive services are not provided. Comply with all standards to ensure the health, safety and respect of consumers we serve Act as a member of the blended mobile crisis as scheduled and needed Provide crisis follow-up services within 24 hours of crisis disposition Complete face-to-face follow-up with individuals, as assigned, after crisis response Ensure individuals are linked with appropriate follow-up psychiatric, social, and or medical services prior to final follow-up Complete documentation as required by Benchmark Human Services and state and federal regulations Assist in the completion of safety plans, as directed by the clinician Attend community partner meetings in the region, and provides education regarding blended mobile crisis. Attend all scheduled training and staff meetings Assist with crisis response as required, including face-to-face response within an average of 60 minutes Complete all necessary documentation in accordance with applicable policies and procedures QUALIFICATIONS: Driver’s license Dependable transportation vehicle insurance High school diploma/GED Some college preferred Experience working with individuals with mental illness, emotional disorders, and substance-related disorders who are experiencing emotional or behavioral crisis (5 years preferred) Certified as a peer specialist, or meets qualifications to be a certified peer specialist. Must be willing to flex schedule according to the needs of the individual and blended mobile crisis. Thorough background history will be completed. If interested, please complete on-line application: www.BenchmarkHS/Careers Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories .

Outbound Contact Specialist

At Percepta, we bring first-class service across each market we support. As an Outbound Contact Specialist in Melbourne, Florida , you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing In this role, an Outbound Contact Specialist will contact customers by making outbound calls. The Outbound Contact Specialist will follow initial scripts when first engaging with the customer to advise of some of the different programs, tools, and opportunities offered by the brand. The Outbound Contact Specialist will address a range of questions by carefully listening to the customer and leveraging skills learned during training combined with knowledge base tools to ensure the customer’s questions are handled appropriately. Excellent customer service skills and solid problem-solving abilities are essential for success in this role. Customer interaction will be accomplished through a combination of outbound phone, email, and SMS messaging. The Outbound Contact Specialists are responsible for meeting expected customer service and client objectives. During a Typical Day, You’ll Provide exceptional customer experience with a focus on building a relationship of trust and enthusiasm when making initial contact with the customer during the outreach. Provide information about the tools and programs that are available to the customer and assist customers with the utilization of those tools and programs offered. Act as a resource for product knowledge and service support Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner Exhibit strong follow-up and organizational skills, in both verbal and written communication Responsible for handling customers' questions/concerns by answering customers’ questions or transferring them to the appropriate team to handle customers’ concerns When necessary, route the customer to the appropriate department for assistance to resolve customer issues or concerns they may have with their vehicle. Ability to reach specified production and performance expectations Provide feedback to management for the continued and improved performance of the department to foster positive results and growth Work as a team player – assist other team members when in need of support Take part in training and other learning opportunities to expand knowledge of the company and position Adhere to all company policies and procedures Other duties as assigned What You Bring to the Role •High School Diploma required; associate or bachelor’s degree preferred •Customer Relations Contact Center, Outbound Sales, and hospitality industry a plus •Knowledge of the automotive industry a plus •Strong verbal and written communication skills •Goal oriented •Detailed listening skills •Strong customer service, interpersonal and relationship-building skills •Time management and ability to prioritize projects and customer needs •Portray a welcoming and hospitable demeanor through the use of professionalism in language •Conflict resolution skills – listen to the customer •Excellent English language, oral and written, with grammatical knowledge and etiquette. •Ability to sway the opinion of others through verbal and/or written correspondence •Ability to work calmly •Ability to blend personality with professional demeanor to provide the customer with a comfortable conversation •Use of technology for product education •Ability to work through multiple computer screens •Typing Skills – ability to listen and capture information at the same time •Knowledgeable in MS Office, Email, Texting •Experience with Microsoft Dynamics (Customer Contact system) an asset Other •Must be able to interact with all internal and external departments and contacts •Must represent Percepta and our clients brand professionally with all customers and external organizations and contacts What You Can Expect •Pay rate of $15.00 per hour •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) •Employee Rewards Program (Perci Perks) A Bit More About Your Role This position is hybrid remote after onsite training in Melbourne, Florida. Must reside in the Melbourne, Florida area. Hours of operation: Tuesday-Saturday: 9:00 am – 5:30 pm EST About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow. Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction. Leave it better – We take ownership and leave every process, person, and place better than we found it. Win together – We succeed as one—celebrating, supporting, and showing up for each other. Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. LI-Hybrid