Process Technician - Fiber Optic
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Marshelin at (224) 507-1280 Title: Process Technician - Fiber Optic Location: Onsite at Newton, NC Duration: 12 Months Schedule: Monday-Friday: 8-5, Occasional OT and weekend Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered Job Summary The Process Technician plays a critical hands-on technical role in supporting cleanroom optical ribbon and fiber optic cable manufacturing. This position provides advanced process expertise, equipment troubleshooting, and technical leadership while remaining on a non-management technical career path. The role supports stable operations, continuous improvement, and production scale-up in a fast-growing manufacturing environment. Key Responsibilities Process and Equipment Support Operate, monitor, and optimize cleanroom-based optical ribbon and cable manufacturing processes Perform advanced setup, calibration, and troubleshooting of ribbonization, fiber handling, and bonding equipment Lead process start-ups, line qualifications, and product changeovers Troubleshoot complex quality issues including attenuation, ribbon geometry, fiber alignment, and bonding integrity Support preventive maintenance and equipment reliability initiatives Quality and Compliance Ensure adherence to cleanroom protocols, SOPs, and safety requirements Monitor in-line and off-line quality metrics and drive corrective actions Ensure compliance with ISO, Telcordia/GR, IEC, and customer specifications Participate in root cause analysis (RCA) and corrective and preventive actions (CAPA) Continuous Improvement Analyze process data using SPC and manufacturing systems to improve yield, throughput, and uptime Support Lean, Six Sigma, and Kaizen initiatives Assist with new equipment installation, process transfers, and plant expansion efforts Technical Leadership Serve as a technical mentor to Process Technicians and Operators Provide hands-on training and technical guidance without direct people management responsibilities Act as a subject matter expert (SME) for assigned processes or equipment Required Qualifications High school diploma or equivalent required; Associate's degree in Engineering Technology or related field preferred 2 3 years of experience in optical fiber, ribbon, or precision manufacturing Strong knowledge of cleanroom operations and contamination control Hands-on experience with optical fiber handling, ribbonization, and precision equipment Proficiency in SPC, MES, and process data analysis Ability to read and interpret technical documentation, specifications, and procedures Strong troubleshooting, communication, and mentoring skills Preferred Qualifications Experience with high-count or rollable ribbon fiber products Knowledge of Telcordia GR-20, GR-409, GR-326, IEC standards Lean Manufacturing or Six Sigma certification Experience supporting rapid production scale-up in a cleanroom environment Physical and Work Requirements Ability to work on the cleanroom manufacturing floor for extended periods Manual dexterity for fine fiber handling and equipment adjustments Ability to lift up to 25 lbs Ability to wear cleanroom garments for full shift Work Environment Day shift in a controlled, cleanroom optical manufacturing facility Exposure to controlled fiber materials, precision equipment, and cleanroom processes About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. SPC, MES, optical fiber
