Business Development Manager -Chicago

Business Development Manager - Chicago Primary Location: Chicago, Illinois Hybrid Position V-Soft Consulting is currently seeking Business Development Manager - Chicago in Chicago, Illinois. Education and Experience » Bachelor’s or associate degree preferred or equivalent combination of education and experience. 3 years of B2B consultative sales experience. Demonstrated success building a profitable book of business, including new logo acquisition and expansion of existing accounts. Adept with CRM systems, LinkedIn Sales Navigator, Apollo/ZoomInfo, and Microsoft productivity tools (PowerPoint, Excel, Word, Outlook). WHAT YOU’LL DO: Job Responsibilities: This sales leader will grow V-Soft’s market share by delivering unique value propositions to high-potential customers in an underserved market. Will deeply understand each customer’s full scope of needs and package a holistic mix of solutions - strategic staffing, digital technology services and infrastructure - to solve real business problems. Success is measured by gross margin growth, new logo acquisition, expansion of existing accounts, and the accuracy of forecasts and pipeline health. Partner with a world-class digital marketing team to target and nurture prospects haven’t worked with before and collaborated with a global bench of subject-matter experts to tailor solutions that deliver more value than a customer’s next-best alternative. Interested? Qualified candidates should send their resumes to [email protected] V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425. LI-BP2 INDSP MonsterPost

Customer Service Representative

Hey Y'all If you're looking for a Customer Service position and the below job description interests you, Please reach out to me at [email protected] Job Title: Customer Service Representative Location: Roanoke, VA (Onsite) Position Overview: You will manage both transferred escalation calls from frontline agents as well as direct inbound calls from customers. This role requires accuracy, sound judgment, and the ability to navigate multiple systems while maintaining a positive customer experience. Key Responsibilities Escalation & Support Handling (Level 2 Queue) Handle 300–400 inbound calls per month, all via phone (no email or chat). Manage 50% frontline agent escalations, including: Help desk inquiries System/account unlocks Complex service issues Live customer escalations (non-regulatory) Provide immediate resolution while maintaining compliance and service quality. Credit Card Rewards & Loyalty Support: Point redemption assistance Gift card and merchandise purchases Troubleshooting missing or incorrect rewards General loyalty program servicing and guidance Educate customers on reward structures, earning rules, and redemption options. Complaint Handling & Compliance Identify, triage, and document customer complaints accurately. Correctly classify regulatory vs. non-regulatory complaints based on internal policy. Enter all qualifying complaints into the system of record following required procedures. Maintain accuracy and compliance with standards and regulatory guidelines. Required Qualifications: Prior experience handling customer escalations or working in an escalation queue. Background in credit card servicing, card operations, or rewards/loyalty programs. Strong experience with customer complaints and de-escalation. Excellent verbal communication, active listening, and problem-solving abilities. Comfortable working in a fast-paced, high-volume phone environment. Ability to maintain professionalism under pressure and handle sensitive customer interactions. Ability to work a fixed, assigned schedule after training. Strong system-navigation skills across multiple applications. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) Pay Range: $20 - $23/hr

Maintenance Technician

Field Service Tech - Automated Bakery Equip - Southampton, NY Regional Field Service Mechanic Tech Technician Engineer Maintenance Repair Maintain Install Troubleshoot Machine Repair Machinery High Volume Bakery Automated Handling & Packaging Automation Loaves, Buns, Muffins, Decorated Cupcakes, Cakes, etc. _ . Opening for regional Field Service Tech with experience maintaining and repairing customer machinery including, but not limited to: High Volume Bakery Automated Handling & Packaging Machinery Conveyor Systems: Roller, Belt, Feeders, Product Aligners, Tray orienters, Stack Lifting, Trash Dumping, Auto Washers, etc. Depanners: Shaker, Vacuum, Cyclone, Inverters, Sweepers, etc. Pan & Tray Coolers & Cleaners Pan & Tray Stackers & Unstackers Basket Handlers Slicers: Hinge, Butterfly, Full & Top Cutting; Reciprocating, etc. Baggers & Bag Sealers Machine Vision & X-Ray Inspection Equipment Box, Basket, Tray & Dolley Loaders: Check Weighing; Height Measurement; Pattern Forming; Orienters; etc. Box & Tray Formers: Card Inserters; Folders & Gluers; Labelers; etc. Ideal candidate will have 3 years experience troubleshooting electrical, electronic and mechanical or hydraulic systems and components. Familiarity with pneumatic concepts is a plus. Travel to customer locations within region and work with cutting edge equipment including completely customized bakery production line machines, automated handling & cleaning systems and boxing, cartoning and casing machines. Enjoy working in state of the art facilities at various client sites. Operating and programming of PLCs from Allen-Bradley, FANUC, Mitsubishi, Siemens or similar is a plus. Starting hourly compensation up to $120,000 annually with overtime and opportunity for advancement; PTO including holidays, vacations and personal days; employer paid training program and tuition reimbursement; full health insurance including medical, dental, and vision; experience a great work environment with a well established company. For complete details contact James Franco at: (609) 584-9000 ext 283 Or, submit resume online at: http://dmc9.com/jef/app.asp Or email to: [email protected] Please reference 42621NY659 when responding. Diedre Moire Corporation Education Requirements: High School Minimum Experience Requirements: 2-5 years Job City Location: Southampton Job State Location: NY Job Country Location: USA Salary Range: $80,000 to $120,000 Diedre Moire Corporation, Inc. diedremoire.com WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring. CONSIDERED EXPERIENCE INCLUDES: Regional Field Service Mechanic Tech Technician Engineer Maintenance Repair Maintain Install Troubleshoot Machine Repair Machinery High Volume Bakery Automated Handling & Packaging Automation Loaves, Buns, Muffins, Decorated Cupcakes, Cakes, etc. DiedreMoire JobSearch JobHunt JobOpening Hiring Job Jobs Careers Employment jobposting fieldeservicejobs fieldservice packagingjobs engineeringjobs technicianjobs DISCLAIMER: We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application. Indicated location may be proximate or may be desirable point of embarkation for paid or unpaid relocation to another venue. Job descriptions may fit single or multiple presently available or anticipated positions and are NOT an offer of employment or contract implied or otherwise. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers. Linguistics used herein may use First Person Singular and First Person Plural grammatical person construction for and with the meaning of Third Person Singular and Third Person Plural references. We reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Response to a specific posting or advertisement may result in consideration for other opportunities and not necessarily the incentive or basis of the response. Nothing herein is or may be considered a promise, guarantee, offer, pledge, agreement, contract, or oath. If you submit an application or resume which contains your email address, we will use that email address to communicate with you about this and other positions. We use an email quality control service to maintain security and a remove and dead address filter. To cancel receiving email communications, simply send an email from your address with the word remove"" in the subject line to [email protected] Or, visit the website at www.jobbankremove.com. If you have further concern regarding email received from us, call (609) 584-5499

Surety Underwriter

Surety Bond Underwriting - Construction - Elgin, IL Insurance Underwriter Construction Surety Bid Bonds Performance Bonds Payment Bonds Surety Bonds Financial Analysis Risk Assessment Infrastructure Industrial Commercial Construction Contract Surety Contract Bonds Bid Bonds Performance Bonds Payment Bonds Maintenance Bond Latin America USA Canada _ . Produce bid bonds, performance & payment bonds, and surety bonds for the construction industry and infrastructure contractors completing heavy civil and vertical building construction projects. Responsibilities: • Support commercial surety operations. • Complete performance, payment and bid surety bonds for infrastructure, commercial and industrial construction. • Prepare and review bid documents. Competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k and an employee stock purchase plan. For complete details contact Greg Foss at: (609) 584-9000 ext 270 Or submit resume online at: http://dmc9.com/gbf/app.asp Or email to: [email protected] Please reference 425981IL278 when responding. Diedre Moire Corporation Education Requirements: Bachelor Degree Minimum Experience Requirements: 2-5 years Job City Location: Elgin Job State Location: IL Job Country Location: USA Salary Range: $150,000 to $300,000 Diedre Moire Corporation, Inc. diedremoire.com WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring. CONSIDERED EXPERIENCE INCLUDES: Insurance Underwriter Construction Surety Bid Bonds Performance Bonds Payment Bonds Surety Bonds Financial Analysis Risk Assessment Infrastructure Industrial Commercial Construction Contract Surety Contract Bonds Bid Bonds Performance Bonds Payment Bonds Maintenance Bond Latin America USA Canada DiedreMoire JobSearch JobHunt JobOpening Hiring Job Jobs Careers Employment jobposting InsuranceJobs UnderwriterJobs DISCLAIMER: We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application. Indicated location may be proximate or may be desirable point of embarkation for paid or unpaid relocation to another venue. Job descriptions may fit single or multiple presently available or anticipated positions and are NOT an offer of employment or contract implied or otherwise. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers. Linguistics used herein may use First Person Singular and First Person Plural grammatical person construction for and with the meaning of Third Person Singular and Third Person Plural references. We reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Response to a specific posting or advertisement may result in consideration for other opportunities and not necessarily the incentive or basis of the response. Nothing herein is or may be considered a promise, guarantee, offer, pledge, agreement, contract, or oath. If you submit an application or resume which contains your email address, we will use that email address to communicate with you about this and other positions. We use an email quality control service to maintain security and a remove and dead address filter. To cancel receiving email communications, simply send an email from your address with the word remove"" in the subject line to [email protected] Or, visit the website at www.jobbankremove.com. If you have further concern regarding email received from us, call (609) 584-5499

Nuclear Pharmacist I

Join a Team That Powers the Future of Medicine! Are you a licensed pharmacist looking to take your career to the next level in a high-impact, high-tech environment? As a Nuclear Pharmacist I at SOFIE, you’ll play a key role in preparing and delivering radiopharmaceuticals that help doctors diagnose and treat patients every day. You’ll work hands-on in a cleanroom setting, ensure top-notch quality and safety standards, and be part of a collaborative team that keeps our operations running smoothly and safely. If you’re detail-oriented, love science, and want to make a real difference in patient care — this is the place for you. Title | Nuclear Pharmacist I Department | Network Operations, Pharmacy Reports To | Pharmacist-in-Charge and Facility Manager Overview The Nuclear Pharmacist I will compound and dispense radiopharmaceuticals. This job involves working in a clean room as well as occupational exposure to radiation. While reporting into Network Operations, the Nuclear Pharmacist role is instrumental to the Quality Assurance Program within SOFIE and will work closely with the QA division at the site-level. Essential Duties and Responsibilities  Perform the duties associated with compounding, dispensing, and distribution of radiopharmaceuticals, including data entry with Pinestar for end-of-day reports and daily dose management reports.  Perform the duties associated with synthesis, quality control, and quality assurance of FDG and NaF, including reagent preparation.  Ensure compliance with USP , , proposed regulations, or other state pharmacy requirements as applicable, at the site level; maintain personal license in good standing through applicable state laws.  Ensure compliance to all applicable standard operation procedures (SOPs) and regulations, including 21 CFR Parts 211 and 212 requirements, by adhering to SOFIE’s quality management system and maintain a state of cGMP control at the site.  Ensure aseptic operations follow internal procedures (gowning, cleaning/sanitation, sterility, environmental monitoring, etc.), customer requirements, and FDA regulations.  Ensure compliance with radiation and laboratory safety of the site, including the ability to address chemical or radioactive spills and reporting.  Complete cGMP documents as required and assist site and corporate Quality Assurance including, but not limited to: o Investigations o Corrective and Preventative Actions o Deviations o Out of Specifications o No or Atypical Yields o Manufacturing and QC Records o Logbooks  Write and review internal procedures.  With site QA, review and release batch records as applicable.  Responsible for opening change controls and initiating, maintaining, and reviewing SOFIE network and site specific procedures relative to their job functions.  With site QA, monitor the metrology program at the site. Ensure that equipment is appropriately maintained, calibrated/recalibrated, or validated/revalidated in a timely manner.  With site QA, monitor customer/patient complaints to determine the possible root causes. Work with the customers to ensure their concerns are addressed, quality standards are met, and issues are resolved promptly and effectively.  Provide on-the-floor QA oversight of manufacturing, QC, and other cGMP activities. Identify non-compliance problems and propose solutions. Effectively interact with other functional personnel and resolve quality related issues on the spot whenever possible.  Provide quality customer service associated with radiopharmaceuticals to physicians, healthcare workers, customers, etc. as needed.  Train and supervise nuclear pharmacy technicians and maintain accurate training records.  Attend corporate and site level meetings as applicable.  Perform other duties as assigned. Qualifications  B.S. or Pharm.D. from an accredited pharmacy school required; nuclear certification preferred. o State license required (to be obtained post-hire if applicable).Background in nuclear pharmacy, Positron Emission Tomography, radiation safety and/or familiarity with cyclotron processes preferred.  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations required.  Ability to write reports, business correspondence, and procedure manuals required.  Ability to effectively present information and respond to questions or complaints from groups of managers, clients, customers, the public required, or regulatory agencies required.  Ability to define problems, collect data, establish facts, and draw valid conclusions required.  Strong management and interpersonal skills required.  Proficient in all MS Office applications required. Proficiency in Pinestar or other pharmacy applications preferred.  Ability to be detail-oriented, responsible, dependable, patient, organized, professional and work in a team environment required.  Ability to work various shifts and weekends required.  Ability to communicate professionally with colleagues and customers, have excellent attention to detail, and be dependable and responsible in a fast-paced, highly technical environment required.  Ability to lift ~50lbs required.  Up to 10% travel required.

EPIC Certiifed Principal Trainer

HYBRID – LOCALS DESIRED- STATE CLIENT EXPERIENCE HIGHLY DESIRED Title : Principal Trainer(Resolute HB/PB) 791930 Location : Raleigh, NC Duration : 12 months Job Type : Contract Description : Client is seeking an experienced Epic certified Principle trainer in Resolute HB & PB to lead the development, delivery, and maintenance of role-based training programs and training environments (MST) across our Epic ecosystem. Required Epic Certifications (must be current at time of hire) Resolute Hospital Billing Curriculum Certification Resolute Professional Billing Curriculum Certification TED105 – Training Wheels Behind the Scenes Certification TED300 – Training Environment Build Certification Curriculum & Content Design, develop, and maintain role-based training content for Epic using Microsoft Office and other tools. Build comprehensive instructional materials and classroom exercises; maintain related policy and procedure documentation. Incorporate stakeholder feedback to continuously improve training programs and administration processes. Learn new Epic content areas; consult with subject matter experts to ensure accuracy and relevance. Training Environment (MST) Assist with building, refreshing, and testing MST training environments; validate workflows and roles. Provide environmental support, troubleshooting, and coordination with technical teams. Delivery & Facilitation Co-facilitate classroom instruction with other trainers; assist learners during hands-on exercises. Prepare lessons, print materials, and set up rooms/environments prior to sessions. Present information clearly—both verbally and in writing—to diverse audiences. Follow up with trainees outside the classroom and offer additional support. Educator & Mentor Serve as an expert educator to state staff. Train-the-trainer: credential and coach additional classroom trainers as needed. Teach technical topics to staff and end users when required. Planning & Administration Manage application assignments by prioritizing work, creating schedules, and adhering to timelines. Support curriculum and training development for third-party applications as needed. Skills : Skill Required / Desired Amount of Experience Epic Principal Trainer Experience Required 3 Years Active Epic certifications listed above (Resolute HB, Resolute PB, TED105, TED300). Required EHR/Health IT training experience Required 5 Years Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic's standards Required Skill and experience in adult education, especially for health information technology or healthcare revenue cycle applications Required 3 Years Demonstrating flexibility with respect to required changes in training content and delivery methods Required Demonstrated abiilty to take ownership of work activities &ensure that they are completed accurately, efficiently, and timely Required Ability to learn new content and leverage that knowledge to develop strong training programs. Required Develops presentations & presents in a clear & interesting manner, commanding the audience's attention, & handling questions/challenges. Required 3 Years Experience performing job shadowing Required 3 Years Credentialed and/or experienced in developing the Epic training environments. Highly desired 3 Years

RN OR with Cardiac

Department: Surgery (74200) Skill: RN Surgery Shift: Days (07:00 - 15:00) Exp Req: 1 year On call: Yes Staff RN is directly accountable to the OR Charge Nurse and the Director of Surgical Services, and indirectly to the House Supervisor. The Registered Nurse is responsible for the delivery of direct and indirect patient care in the peri-operative setting through the nursing process of assessment, planning, implementation, and evaluation for neonates, pediatrics, adolescents, adults and older adults. The Registered Nurse coordinates the care of the patient with the surgeon and anesthesiologist, directs and guides the OR Technician and other personnel while maintaining standards of professional nursing. Works with other departments to provide a continuum of care and co-workers to provide continuous, quality patient care, efficient patient flow and unit maintenance and organization. Responsible for adherence to regulations, standards and hospital or unit policies and procedures. Responsible for participation in Performance Improvement activities, unit meetings and in-services. Acts as a resource for other personnel as appropriate. RN OR with CARDIAC experience needed for 8-hour shifts Monday - Friday from 07.00-15.00. Must be able to take call is required. No Exceptions. Every employee is required to take call. The minimum call is 1x per week for the weekday from 11p-7a. Max of 2 calls per week. For weekends it will fall on once every 5th weekend. The weekends are Saturday Sunday 24hours each day. Of course, call may change based on unforeseen circumstances. Every RN has an obligation once called in to come in within 30 minutes. The call is taken from home through personal cell phone; the RN is not required to be on site. 1. Current and valid state RN License 2. Current BLS (AHA) certificate upon hire and maintain current. 3. Current ACLS (AHA) certificate 30 days upon hire and maintain current. 4. Current PALS (AHA) certificate 30 days upon hire and maintain current. 5. Minimum of one-year previous Perioperative experience or on the job training 6. Certified Nurse OR (CNOR) Certification (AORN) preferred 7. Bachelor of Science in Nursing (BSN) preferred. 8. Pre/Post Op experience

Field Service Technician Packaging

Field Service Engineer - High Speed Packaging Machinery - New Rochelle, NY Field Service Technician Engineer Mechanic Tech Maintenance Install Repair Calibrate Maintain Processing & Packaging Equipment Machinery Automated Film Foil Pouchers Baggers Fillers Roasters Dry Friers Vacuum Fried Baked Snacks Potato Tortilla Chips French Fries Confection Nuts Molded Candy Molders _. Seeking experience in the installation, maintenance and repair of turnkey packaging machinery. Requiring strong electromechanical and technical inclination with proven proficiency in troubleshooting, diagnosing and calibrating mechanical systems, electrical systems, programmable controls, pneumatic systems and hydraulic systems. Serving major clients from around the country, this technician shall travel to customer sites to provide routine preventative maintenance as well as repair or overhauls for the following Pouch & Bag Converting, Filling & Sealing Machines: • Roll to Roll • Bag Makers • Pouch Makers • Wicketers • Side & Bottom Seal Baggers and Pouchers • Flow Sleavers • Pouch Form, Fill & Seal • Sachet Packaging • Web Slitters • Wrappers • Foil Condiment Packet • Tube Filling & Sealing, etc. Technicians shall also work with ancillary equipment such as Carriage Registration; Crimpers; Draw Rolls; Cross Sealers; Film Fold Overs; Gusset Formers; Perforators; Indexers; and Allen Bradley PLCs. Accelerate your career to the next level and enjoy working in a fast pace environment that will prove challenging while providing the support needed to succeed. Receive generous hourly compensation as well as additional opportunities for OT at time and half. Offering medical, dental, vision and health insurances as well as paid time off and retirement plan. For complete details contact Christopher Moreno at: (609) 584-9000 ext 264 Or submit resume online at: http://dmc9.com/cam/app.asp Or email to: [email protected] Please reference 43004NY569 when responding. Diedre Moire Corporation Education Requirements: High School Minimum Experience Requirements: 2-5 years Job City Location: New Rochelle Job State Location: NY Job Country Location: USA Salary Range: $80,000 to $120,000 Diedre Moire Corporation, Inc. diedremoire.com WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring. CONSIDERED EXPERIENCE INCLUDES: Field Service Technician Engineer Mechanic Tech Maintenance Install Repair Calibrate Maintain Processing & Packaging Equipment Machinery Automated Film Foil Pouchers Baggers Fillers Roasters Dry Friers Vacuum Fried Baked Snacks Potato Tortilla Chips French Fries Confection Nuts Molded Candy Molders DiedreMoire JobSearch JobHunt JobOpening Hiring Job Jobs Careers Employment jobposting fieldeservicejobs technicianjobs DISCLAIMER: We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application. Indicated location may be proximate or may be desirable point of embarkation for paid or unpaid relocation to another venue. Job descriptions may fit single or multiple presently available or anticipated positions and are NOT an offer of employment or contract implied or otherwise. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers. Linguistics used herein may use First Person Singular and First Person Plural grammatical person construction for and with the meaning of Third Person Singular and Third Person Plural references. We reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Response to a specific posting or advertisement may result in consideration for other opportunities and not necessarily the incentive or basis of the response. Nothing herein is or may be considered a promise, guarantee, offer, pledge, agreement, contract, or oath. If you submit an application or resume which contains your email address, we will use that email address to communicate with you about this and other positions. We use an email quality control service to maintain security and a remove and dead address filter. To cancel receiving email communications, simply send an email from your address with the word remove"" in the subject line to [email protected] Or, visit the website at www.jobbankremove.com. If you have further concern regarding email received from us, call (609) 584-5499

EHR Helpdesk Analyst (Remote Job)

Core Job Details Job ID: 791862 Job Title: EHR Helpdesk Analyst 1st Shift (Remote Job) Client: State of North Carolina-NCDHHS Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care Responsibility: Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems. Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities. Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting. Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs). Assist with Epic user account provisioning, role changes, template assignments, and security access requests. Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs). Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support. Maintain documentation, knowledge base articles, and standard operating procedures. Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques. Support change management and scheduled downtime communications as needed. Ensure adherence to HIPAA, security, and IT governance policies in all technical activities. Escalate critical issues and downtime events according to established protocols. Basic Qualifications: Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Proficient with ServiceNow or other enterprise ticketing systems. In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM). Job Location: 700 Park Offices Dr Suite 007, Durham, NC 27713, United States Job Duration: 12 Month Job Category: Help Desk Analyst Job Occupations: This is 100% Remote Job This is a first shift position and the working requirements are 7:00 AM EST – 3:30 PM EST which includes weekends and holidays Job Industries: Information Technology Employment type: Contractor Pay Rates $57/Hour (1099)

Medical Technologist/Medical Laboratory Technician

Patient First is accepting applications for Medical Technologist/Medical Laboratory Technician in the Collegeville, PA area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. Sign-On Bonus! The responsibilities of this job include, but are not limited to the following: Following the laboratory’s procedure for specimen collection, handling, and processing, as well as test analyses, reporting, and maintaining records of test results; Following the laboratory’s quality control policies; Documenting all quality controls activities, instrument and procedural calibrations, and maintenance; Identifying indicators that may impact test performance or reporting of test results and either making corrections or notifying Lab Supervisor; Ordering, receiving, and distributing laboratory stock as needed in laboratory and treatment area; Understanding all checklists and being able to perform all duties on the checklists associated with the position; Adhering to safety policies as defined by Patient First and OSHA; Providing positive, warm and friendly customer service in all interactions; Fostering teamwork and a positive, professional atmosphere; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Employee must be at least 18 years of age; High school graduate or equivalent; Keyboarding experience required; Excellent verbal and written communication skills; One year of clerical experience preferred; One year of clinical experience preferred; Minimum 60 semester hours from a regionally accredited college, including chemistry, biology, and medical laboratory techniques, or an Associate degree in chemistry, biology or related science. Completion of clinical rotations in the areas of microbiology, urinalysis, chemistry and hematology; or Fifty week military Medical Laboratory Procedures course and meet qualifications for military enlisted occupational specialty of “Medical Laboratory Specialist”; Registered Medical Technologists (M.T.) or Medical Laboratory Technicians (M.L.T.) by the American Society for Clinical Pathology (ASCP) or other recognized certification agency of medical laboratory professionals preferred; Registry-eligible technologists are encouraged to apply.