Armed Security Officer - Highland Medical Center
Description Summary: Uniformed position at all times. Armed Security Officer’s duties include being a visible deterrent to criminal activity, providing security for patients, Associates, and visitors, protecting and patrolling hospital buildings, assets and premises as assigned. The Armed Security Officer is responsible for responding to all emergency codes, internal/external disaster events as needed and/or requested, conducting preliminary investigations of reported incidents, and performing other security related tasks as directed by a security supervisor/and or Manager. The Armed Security Officer must have flexibility in hours and be able to rotate between facilities including travel whenever necessary. CHRISTUS Approved uniforms must be worn in accordance with dress code requirements. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Conducts frequent security patrols of the facilities and grounds as assigned. Identifies and reports trends related to security issues. Recommends actions. Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes only the facts, leaving out personal opinions and submits report in a timely manner (no later than the end of assigned shift). Responds promptly to all service requests relayed by supervisor, telephone, pass-on, e-mail, radio, cell phone and other correspondence in a courteous and expeditious manner. Responds to the collection, inventory and return of lost and found items, patient valuables, and personal property according to policy. Enforces all rules, regulations, policies, and procedures of CHRISTUS Health and the laws of the state in which CHRISTUS is doing business. Controls and enforces facility parking using patrols, violation warning citations, towing, booting and explanation of rules as applicable. Assists clinical/non-clinical Associates with combative patients or visitors. Demonstrates competence to perform assigned client care responsibilities in a way that meets the age-specific and developmental needs of persons served by the department. Demonstrates proficiency and knowledge in the operation of the Attendant Console, Paging System, security radio/dispatch system, operations of the Digital Video Recorder (NVR) security monitors (CCTV) and the general overhead paging system. Must be proficient with the use of a PC to generate electronic daily activity security reports, incident reports, emails and other applicable electronic correspondence during the performance of duties. Promotes a safe environment by reporting safety hazards observed (broken water/sprinkler lines, burned out internal/external lighting, smoke/gas odors, tripping hazards, etc.) during the performance of security rounds. Appropriately adapts assigned client assessment, treatment and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served. Demonstrated competence with handgun, hand cuffs, baton, non-crisis intervention certification and two-way radios. Frequent exposure to aggressive behavior and emotionally charged situations. Occasional exposure to hazardous conditions such as fires, chemical spills, and flooding. Frequent exposure to heat and cold from external weather conditions. Long periods of walking, standing, stooping, and lifting. Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes. Performs other duties as assigned. Must be always mentally alert. Must have excellent written and verbal communication skills. Must be able to make immediate decisions regarding laws, policies, and procedures. Must be able to handle multiple tasks and prioritize. Must be able to handle personal stress and possible violence. Job Requirements: Education/Skills High School Diploma or its equivalent required Experience Minimum two (2) years of armed security experience (may substituted by Honorable Military Service) preferred Law enforcement experience preferred Healthcare security experience preferred Licenses, Registrations, or Certifications Active Level 3 Certification required for positions in Texas and New Mexico. For Texas positions: Must hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB). New hires who have completed the TDPSPSB security commission course must obtain their commission prior to hire. If the license status is ACTIVE in TOPS and the pocket card has not yet been received, the licensee may begin working. Until the pocket card is received, the licensee must carry proof of ACTIVE status (e.g., screenshot or printed copy from TOPS) while on duty. For New Mexico positions: Must meet eligibility requirements to obtain a Level 3 commission from the New Mexico Private Investigations Advisory Board prior to hire. For Louisiana positions: Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon. Verbal De-escalation training must be completed within 60 days of hire BLS required within 60 days of hire Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issued Successful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal Experience Inventory (PEI) and a clinical interview by a third personal psychologist Will be required to take random drug test screening Valid Drivers’ license required In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 6PM - 6AM 12 HR Shift Work Type: Full Time
