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Employee Wellness Nurse (Seasonal)

Support a Healthier Workforce as an Employee Wellness Nurse The Employee Wellness Nurse plays an important role in supporting Compass Health Network's Better & Better culture by providing health screenings, education, and wellness resources to team members across the organization. This temporary, seasonal position travels regionally to locations throughout our service area to help employees better understand and manage their health through preventive screenings, vaccinations, and personalized health education. This is a temporary position supporting our annual employee health fair season from September through October. Travel required, two-four days weekly. Scheduled shifts are day shift, Monday - Friday only. Application, background screening, and orientation are required for employment in this position. This is a great opportunity for someone who enjoys health promotion, employee wellness, and building positive connections while making a meaningful impact on the well-being of others. Key Responsibilities Conduct health screenings, including cholesterol, glucose, blood pressure, weight, and body composition assessments Administer influenza vaccinations Provide health education and guidance based on screening results Promote wellness and encourage healthy lifestyle choices among team members Maintain participant confidentiality and professionalism at all times Travel to Compass Health Network locations throughout the health fair season Create a welcoming, positive, and supportive wellness experience for participants Requirements, Skills, Knowledge and Expertise High School/GED required Bachelor's degree preferred At least one (1) year of nursing experience required A valid, unrestricted driver's license and agency established minimum automobile coverage required QUALIFICATION(S): LICENSURE/CERTIFICATION Must possess and maintain a current, active Missouri Licensed Practical Nurse (LPN) license or must possess and maintain a current, active Missouri Registered Nurse (RN) license You'll be a great fit for this role if you: Are passionate about employee wellness, prevention, and health education Enjoy helping others understand and improve their overall health Thrive in a mobile role that involves travel and engagement with teams across multiple locations Communicate health information in a supportive, approachable manner Create positive experiences that encourage participation in wellness initiatives Are organized, adaptable, and comfortable working independently in a variety of settings Retired (with active license) or part-time nurses with daytime availability welcome to apply.

  • Springfield, MO

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Nurse ACT

To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $4,000. Your commitment helps us meet critical service needs, and we're excited to have you be a part of our mission! Bring Hope and Healing as an ACT Nurse (LPN/RN) As part of one of our Assertive Community Treatment (ACT) teams, you'll provide compassionate, community-based care that helps individuals experiencing serious mental illness achieve stability and wellness. In this role, you'll combine your clinical expertise with a whole-person, recovery-focused approach-offering both direct nursing care and support that empowers clients to thrive in their own communities. About ACT/ACT TAY/STEPS ACT (Assertive Community Treatment)/ACT TAY (Assertive Community Treatment for Transitional-Aged Youth)/STEPS (Shape, Teach, Evolve, Prepare, Support) programs are a way of providing many types of service to people with chronic mental health disorders. ACT/STEPS teams provide services directly to people in their community. People who access ACT/STEPS services receive the wrap-around psychiatric services, but within the comfort of their own home and community. ACT/STEPS team members are comprised of professionals in the areas of psychiatry, social work, nursing, substance use disorders, supported employment, and peer support so they have the skills they need to meet the many needs of the people they serve. The ACT/STEPS team provides these services 24 hours a day, seven days a week, each day of the year. This is a great opportunity for someone who values meaningful client relationships, enjoys working as part of a collaborative multidisciplinary team, and is passionate about ensuring individuals receive the care and advocacy they deserve. Key Responsibilities Partner with clients and the ACT team to develop, implement, and evaluate individualized treatment plans Administer and manage medications under the direction of the team psychiatrist, ensuring safe handling and integration into treatment goals Provide health assessments, education, and coaching on medication use, mental illness, and co-occurring conditions Conduct or assist with comprehensive client assessments and documentation, including treatment plans, progress notes, and safety plans Support clients in accessing and understanding medical appointments and treatment recommendations Participate in daily and weekly team meetings, consultations, and supervision Provide on-call crisis intervention and support during evenings, nights, or weekends as scheduled Maintain compliance with all medication, safety, and infection control protocols (CLIA, OSHA, and agency policies) Provide services in community-based settings and assist with client transportation as needed; driving is an essential function of this position Requirements, Skills, Knowledge and Expertise High School/GED required QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS • Experience in an inpatient or outpatient psychiatric setting preferred • A valid driver's license and agency established minimum automobile coverage required LICENSURE/CERTIFICATION RN, licensed in Missouri or GPN/GN, passing the MO NCLEX within 90 days of graduation required You'll Be a Great Fit for This Role if You: Are passionate about helping individuals live independently and achieve their recovery goals Value teamwork and open communication in a supportive, mission-driven environment Bring strong clinical judgment and empathy to your daily practice Are organized, dependable, and comfortable working in community-based settings Believe in the resilience and potential of every person you serve Retention bonuses paid as per bonus policy; exclusions may apply.

  • Raymore, MO

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Crisis Clinician (Weekend/Days)

To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $900 for Master's level candidates and an additional $1500 for Credentialed/Licensed candidates. Your commitment helps us meet critical service needs, and we're excited to have you be a part of our mission! Lead with compassion and expertise - join us as a Crisis Clinician and guide care for individuals in crisis when it matters most. Schedule: Saturday & Sunday 7:00am-7:30pm. 24 hours weekly. As a Crisis Clinician (Internal Title: Triage Clinician Lead) at our Behavioral Health Crisis Center (BHCC), you'll be the primary point of assessment for individuals experiencing behavioral health or substance use crises. In this role, you'll not only provide comprehensive clinical evaluations, but also guide the flow of services, oversee non-clinical team members, and collaborate with community partners to ensure every person receives timely, person-centered care. This is a great opportunity for someone who: Thrives in a leadership role within a fast-paced, crisis care environment Wants to directly support individuals in crisis while also mentoring team members Values collaboration across disciplines, agencies, and community partners Believes in holistic, person-centered care that prevents unnecessary hospitalization or law enforcement involvement Key Responsibilities Serve as the lead assessor for individuals presenting at the BHCC Provide comprehensive assessments, intake documentation, and individualized discharge planning Oversee and support non-clinical staff during assigned shifts Direct the flow and referral processes to ensure timely, appropriate care Collaborate with internal teams, law enforcement, EMS, and community partners to coordinate services Maintain accurate, professional documentation and records in compliance with regulations Provide culturally responsive care that honors the unique needs of each individual Offer virtual support to other BHCC or Youth Behavioral Health Urgent Care sites as needed Requirements, Skills, Knowledge and Expertise High School or equivalent, if qualifying as a Qualified Addiction Professional (QAP) Bachelor's degree in a human services field required Master's degree in counseling, social work, or psychology preferred WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS Minimum of two years of experience working in Crisis Services if a bachelor's degree is the highest level of education obtained or Must be a Qualified Addiction Professional (QAP) as defined in 9 CSR 10-7.140 (2) (RR) LICENSURE/CERTIFICATION If a licensed therapist, must have one of the following: PLPC, LMSW, PLMFT, LPC, LCSW, LMFT If a QAP, must have one of the following: CADC, CRADC, CRAADC, CCJP, CCDP You'll Be A Great Fit for This Role if You: Bring calm, clear decision-making to high-pressure situations Are confident in leading and mentoring team members while providing direct clinical care Communicate with clarity and empathy across diverse groups, from patients to community partners Believe in building bridges between care providers, law enforcement, and other agencies to best serve individuals in crisis Are passionate about inspiring hope and promoting wellness through strength-based, person-centered care Retention bonuses paid as per bonus policy; exclusions may apply.

  • Union, MO

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Community Support Specialist - Substance Use Recovery

Support Recovery and Resilience as a Community Support Specialist Full-time, benefit eligible position. The schedule is Monday - Friday, 40 hours weekly. Be a part of a dynamic care team helping individuals in their recovery journey from substance use and co-occurring mental health challenges. As a Community Support Specialist (Internal Title: Community Support Specialist CSTAR), you'll provide holistic, community-based services designed to empower clients to achieve their wellness and recovery goals. This full-time, Monday-Friday position offers the chance to make a lasting difference by supporting individuals in regaining stability and building independent, healthy lives. This is a great opportunity for someone who is passionate about substance use recovery, enjoys hands-on client engagement, and thrives in a team-centered, mission-driven environment. If you're looking to work closely with clients while building practical skills in the behavioral health field, this role is a strong fit. Key Responsibilities Deliver individualized and group support focused on recovery, wellness, and daily living skills Provide services from a strengths-based, person-centered approach, integrating all dimensions of wellness Assist with accessing essential resources like housing, medical care, education, and recovery supports Support clients in developing and maintaining personal and community-based support systems Collaborate with care teams including clinicians, peer specialists, and healthcare providers Maintain timely and accurate documentation and complete required reporting Conduct outreach and re-engagement efforts when needed Collect and process urine drug screens Provide client transportation as clinically indicated Travel and driving are essential functions of this position Requirements, Skills, Knowledge and Expertise High School/GED required Associate's /Bachelor's/Master's degree in a human service-related field preferred WORK EXPERIENCE Must qualify for position based on overall CSS requirements in at least one of the options listed: Qualified addiction professional; Bachelor's degree in a human services field from a college or university included in the U.S. Department of Education's database of accredited schools at ; Any four-year degree or combination of higher education and qualifying experience; Four years of qualifying experience; or Associate of Applied Science in Behavioral Health Support degree as designated by the Department of Mental Health. Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities. A valid driver's license and agency-established minimum automobile coverage required You'll Be A Great Fit for This Role if You: Are committed to supporting recovery with empathy, respect, and consistency Feel confident working one-on-one with clients in homes, communities, and clinical settings Bring strong communication, follow-through, and problem-solving skills Value collaborative teamwork and care coordination Are comfortable navigating community resources and advocating on behalf of clients Can adapt your approach to meet the unique needs and goals of each person Are new to the human services field or bring prior experience - either way, you're eager to learn and grow through our extensive training and support

  • Saint Martins, MO

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Behavioral Technician (Evenings)

Support recovery, change lives as a Behavioral Technician Schedule: 3:45 pm to midnight Are you driven to make a real difference in the lives of individuals recovering from substance use? Join our dedicated team at Compass Health Network, where you'll provide essential support, compassion, and structure to those on the path to healing. As a Behavioral Technician, (Internal title: Addiction Recovery Technician) you'll play a vital, hands-on role in our inpatient and outpatient substance use treatment programs. You'll ensure client safety, offer encouragement, and support recovery through daily structure, observation, and compassionate care. This is a great opportunity for someone looking to gain experience in behavioral health, psychology, or social services - or for anyone who enjoys helping others live healthier, more independent lives. Key Responsibilities Provide support and guidance during recovery-focused group education sessions Monitor and ensure client safety through ongoing supervision Assist with medication logging and observation of self-administration Transport clients as needed - driving is a key part of this role Support new client orientation and documentation Respond effectively to crises and participate in regular safety drills Conduct and process urine drug screenings Requirements, Skills, Knowledge and Expertise High school diploma or GED preferred Strong verbal and written communication skills Compassionate, team-oriented mindset with a commitment to ethical care Valid, unrestricted driver's license required Must obtain a Missouri Class E driver's license within 60 days of hire You'll Be a Great Fit for This Role If You: Thrive in fast-paced, team-oriented environments Have a passion for helping others through personal transformation and recovery Stay calm and grounded during crisis situations Are dependable, detail-oriented, and proactive in your approach to care Believe in treating every individual with dignity, respect, and empathy Want to be part of a mission-driven organization making real change in your community IND2

  • Clinton, MO

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Community Support Specialist - Substance Use Recovery

Help people build healthier, more independent lives through compassionate, community-based support. Full-time, benefit eligible position. 40 hours weekly. As a Community Support Specialist (CSTAR), you'll partner with adults experiencing behavioral health and substance use challenges, helping them identify strengths, overcome barriers, and achieve meaningful recovery goals. Working in homes, the community, and office settings, you'll provide person-centered support, connect individuals to essential resources, and collaborate with an integrated care team to promote whole-person wellness and long-term success. This is a great opportunity for someone who enjoys building meaningful relationships, thrives in community-based work, and is passionate about empowering others through recovery-focused, strengths-based care. If you're motivated by helping people achieve greater independence and wellness while working as part of a collaborative healthcare team, this role offers the opportunity to make a lasting difference every day. Key Responsibilities Provide individualized and group community support services using a person-centered, recovery-oriented approach. Partner with individuals to identify strengths, establish wellness goals, and support progress toward greater independence. Connect clients with healthcare, housing, financial, employment, educational, and other community resources. Teach and reinforce skills that promote daily living, wellness, recovery, and long-term stability. Coordinate care with interdisciplinary providers, family members, community partners, and other supports. Assist with care transitions, discharge planning, referrals, and ongoing engagement in services. Provide transportation and accompany clients to appointments when clinically appropriate. Maintain timely documentation, complete required screenings, and meet service delivery expectations. Respond appropriately to behavioral health or medical emergencies while maintaining a safe environment. Deliver services in office, home, and community settings based on client needs. Requirements, Skills, Knowledge and Expertise High School/GED required Associate's/Bachelor's degree in a human service-related field preferred Must qualify for position based on overall CSS requirements in at least one of the options listed: Qualified addiction professional; Bachelor's degree in a human services field; Any four-year degree or combination of higher education and qualifying experience; Associate of Applied Science in Behavioral Health Support degree as designated by the Department of Mental Health; or Four years of qualifying experience All higher education degrees must be from a college or university included in the U.S. Department of Education's database of accredited schools. Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities. A valid, unrestricted driver's license and agency-established minimum automobile insurance coverage required. Licensure/Certification Must obtain and maintain current CPR certification within 60 days of hire. Must obtain and maintain certification in an approved crisis intervention methodology (CPI, MANDT, or CALM) within 60 days of hire. You'll be a great fit for this role if you: Believe in the power of recovery and approach every person with respect, compassion, and hope. Enjoy meeting people where they are and building trusting, supportive relationships. Are comfortable working independently in community settings while collaborating with a multidisciplinary team. Have strong communication, organization, and problem-solving skills. Adapt well to changing priorities and enjoy a role that combines office, community, and field-based work. Are passionate about connecting people with resources that support lasting health, wellness, and independence. IND2

  • Butler, MO

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Nurse RN - Royal Oaks Hospital (Weekend Option Day Shift)

To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $3,600. Your commitment helps us meet critical service needs, and we're excited to have you be a part of our mission! Provide compassionate care that helps young people heal and grow. Schedule: Friday-Sunday - 7:30am-8pm, on-call 2-3 times a month. As a Registered Nurse (Float) at Royal Oaks Hospital, you'll play a key role in providing safe, high-quality care to children and teens working toward emotional and behavioral stability. You'll be part of an interdisciplinary team that values collaboration, compassion, and clinical excellence-helping each patient move toward hope and healing. This is a great opportunity for someone who is passionate about supporting youth in crisis and thrives in a team-based, therapeutic environment. You'll use your clinical skills to make a lasting impact on the lives of young people and their families. This position is based at Royal Oaks Hospital, a subsidiary of Compass Health Network. Key Responsibilities • Deliver trauma-informed, patient-centered nursing care for children and adolescents in an inpatient psychiatric setting • Collaborate with physicians, therapists, and support staff to coordinate individualized care • Monitor, assess, and document patient progress, ensuring safety and quality standards are met • Provide education and emotional support to patients and families • Mentor and support new nursing team members to promote professional growth • Participate in ongoing quality improvement and continuing education efforts Requirements, Skills, Knowledge and Expertise • Associate's degree in nursing required • Bachelor's degree in nursing preferred WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS At least one year of psychiatric experience preferred LICENSURE/CERTIFICATION: RN or GN that must pass the MO NCLEX exam within 90 days of graduation required You'll Be a Great Fit for This Role if You: • Are passionate about supporting children and adolescents experiencing mental health challenges • Communicate calmly and effectively, even in stressful situations • Value teamwork and collaboration in a multidisciplinary setting • Are motivated to provide compassionate, evidence-based care Retention bonuses paid as per bonus policy; exclusions may apply.

  • Windsor, MO

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Behavioral Technician (Evenings)

To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $1,000. Your commitment helps us meet critical service needs, and we're excited to have you be a part of our mission! Help others live more independently and reach their goals Schedule: Monday, Friday, Saturday & Sunday, 3pm to 11pm. (32 hours weekly) A Behavioral Technician (Internal title: Community Living Instructor) provides support to adults with behavioral health needs in a residential or community setting. In this role, you'll ensure the safety, well-being, and daily success of the individuals we serve. You'll provide hands-on support with daily living skills, social engagement, behavior management, and more - all while helping create a safe, structured, and encouraging environment. This is a great opportunity for someone looking to gain experience in behavioral health, psychology, or social services - or for anyone who enjoys helping others live healthier, more independent lives. Key Responsibilities Support residents in building life skills, routines, and social behaviors Assist with rehabilitation and behavior support programs Monitor and document changes in behavior, mood, or physical condition Provide basic care, such as taking vital signs and assisting with personal needs Administer medication once certified as a Level 1 Medication Aide (training provided) Transport clients to appointments and community activities (driving is required) Maintain a clean, safe, and supportive living environment Participate in emergency response and safety procedures Complete documentation accurately and on time Requirements, Skills, Knowledge and Expertise High School/GED required WORK EXPERIENCE • At least one (1) year of work experience or self-employment required • A valid unrestricted driver's license at the time of hire with the ability to obtain and maintain a class E MO driver's license by the end of 60-day introductory period required • Basic computer skills required You'll Be a Great Fit for This Role If You: Enjoy working directly with people and making a positive impact Are calm, patient, and adaptable in a fast-paced or changing environment Have strong communication skills and work well on a team Are comfortable assisting with basic care and household responsibilities Have prior experience as a CNA or CMA IND2

  • Saint Martins, MO

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Behavioral Technician - (PRN/Weekends)

Support recovery, change lives as a Behavioral Technician Schedule: PRN, Weekends. 16 hours weekly. Are you driven to make a real difference in the lives of individuals recovering from substance use? Join our dedicated team at Compass Health Network, where you'll provide essential support, compassion, and structure to those on the path to healing. As a Behavioral Technician, (Internal title: Addiction Recovery Technician) you'll play a vital, hands-on role in our inpatient and outpatient substance use treatment programs. You'll ensure client safety, offer encouragement, and support recovery through daily structure, observation, and compassionate care. This is a great opportunity for someone looking to gain experience in behavioral health, psychology, or social services - or for anyone who enjoys helping others live healthier, more independent lives. Key Responsibilities Provide support and guidance during recovery-focused group education sessions Monitor and ensure client safety through ongoing supervision Assist with medication logging and observation of self-administration Transport clients as needed - driving is a key part of this role Support new client orientation and documentation Respond effectively to crises and participate in regular safety drills Conduct and process urine drug screenings Requirements, Skills, Knowledge and Expertise High school diploma or GED preferred Strong verbal and written communication skills Compassionate, team-oriented mindset with a commitment to ethical care Valid, unrestricted driver's license required Must obtain a Missouri Class E driver's license within 60 days of hire You'll Be a Great Fit for This Role If You: Thrive in fast-paced, team-oriented environments Have a passion for helping others through personal transformation and recovery Stay calm and grounded during crisis situations Are dependable, detail-oriented, and proactive in your approach to care Believe in treating every individual with dignity, respect, and empathy Want to be part of a mission-driven organization making real change in your community

  • Warrensburg, MO

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Crisis Clinician (Overnights)

To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $1500 for Master's level candidates and an additional $2500 for Credentialed/Licensed candidates. Your commitment helps us meet critical service needs, and we're excited to have you be a part of our mission! Lead with compassion and expertise - join us as a Crisis Clinician and guide care for individuals in crisis when it matters most. Schedule: Monday - Friday 11:00pm-7:00am. As a Crisis Clinician (Internal Title: Triage Clinician Lead) at our Behavioral Health Crisis Center (BHCC), you'll be the primary point of assessment for individuals experiencing behavioral health or substance use crises. In this role, you'll not only provide comprehensive clinical evaluations, but also guide the flow of services, oversee non-clinical team members, and collaborate with community partners to ensure every person receives timely, person-centered care. This is a great opportunity for someone who: Thrives in a leadership role within a fast-paced, crisis care environment Wants to directly support individuals in crisis while also mentoring team members Values collaboration across disciplines, agencies, and community partners Believes in holistic, person-centered care that prevents unnecessary hospitalization or law enforcement involvement Key Responsibilities Serve as the lead assessor for individuals presenting at the BHCC Provide comprehensive assessments, intake documentation, and individualized discharge planning Oversee and support non-clinical staff during assigned shifts Direct the flow and referral processes to ensure timely, appropriate care Collaborate with internal teams, law enforcement, EMS, and community partners to coordinate services Maintain accurate, professional documentation and records in compliance with regulations Provide culturally responsive care that honors the unique needs of each individual Offer virtual support to other BHCC or Youth Behavioral Health Urgent Care sites as needed Requirements, Skills, Knowledge and Expertise High School or equivalent, if qualifying as a Qualified Addiction Professional (QAP) Bachelor's degree in a human services field required Master's degree in counseling, social work, or psychology preferred WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS Minimum of two years of experience working in Crisis Services if a bachelor's degree is the highest level of education obtained or Must be a Qualified Addiction Professional (QAP) as defined in 9 CSR 10-7.140 (2) (RR) LICENSURE/CERTIFICATION If a licensed therapist, must have one of the following: PLPC, LMSW, PLMFT, LPC, LCSW, LMFT If a QAP, must have one of the following: CADC, CRADC, CRAADC, CCJP, CCDP You'll Be A Great Fit for This Role if You: Bring calm, clear decision-making to high-pressure situations Are confident in leading and mentoring team members while providing direct clinical care Communicate with clarity and empathy across diverse groups, from patients to community partners Believe in building bridges between care providers, law enforcement, and other agencies to best serve individuals in crisis Are passionate about inspiring hope and promoting wellness through strength-based, person-centered care Retention bonuses paid as per bonus policy; exclusions may apply.

  • Rolla, MO

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Dental Assistant

Support Smiles and Build Health as a Dental Assistant Schedule: Monday-Thursday 7:30a-6:15p Join a mission-driven dental team providing compassionate, community-based oral health care. As a Dental Assistant, you'll play a vital role in helping patients feel at ease while assisting with procedures, promoting preventive care, and ensuring smooth clinic operations-from chairside support to community outreach. This Is a Great Opportunity for Someone Who: Loves helping people feel comfortable and confident in a clinical setting Enjoys hands-on teamwork and takes pride in being a key part of a patient's care experience Wants to be part of an organization that values community health, education, and service Key Responsibilities Assisting dentists and hygienists with a variety of procedures including preventive, restorative, oral surgery, and prosthodontics Preparing treatment rooms, instruments, and materials to ensure efficient, safe patient care Taking radiographs, vital signs, and performing dental charting and sterilization procedures Educating patients on oral hygiene techniques and the impact of nutrition on oral health Participating in school-based outreach and the Preventive Services Program (PSP) Supporting clinic operations through inventory, maintenance, and administrative tasks Traveling to other dental clinics as needed and assisting with front desk duties when cross-trained Requirements, Skills, Knowledge and Expertise High School/GED preferred WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS • At least two (2) years dental assisting experience preferred • Computer literate in electronic mail, word processing, and office management system software required • A valid, unrestricted driver's license and agency established minimum automobile coverage upon hire required • BLS certification or ability to obtain required You'll Be A Great Fit for This Role if You: Take initiative and stay calm under pressure in fast-paced clinical settings Communicate clearly and professionally with patients, families, and team members Care deeply about both clinical excellence and patient comfort Are flexible, dependable, and open to traveling between clinic sites Embrace opportunities to advocate for oral health IND2

  • Warrenton, MO

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Primary Care Scheduler

Fast-paced phones, meaningful conversations, and making a difference daily-step into a vital role as a Primary Care Scheduler Schedule: M-F, 8:00am-4:30pm As a Primary Care Scheduler, you'll play a vital role in supporting our clients' access to quality primary care services. As the first voice many of our clients hear, you'll help create a welcoming experience-ensuring appointments are scheduled accurately across several locations, client information is up to date, and communication flows seamlessly between clinical and administrative teams all while delivering exceptional customer service. This is a great opportunity for someone who is highly organized, comfortable in a fast-paced environment, and passionate about helping others access essential healthcare. Your attention to detail and communication skills will help patients feel supported and confident in their care journey. Key Responsibilities Manage high volume incoming calls to schedule, reschedule, or coordinate new patient appointments Schedule for multiple primary care providers across various locations Return voicemail messages promptly-within 15 minutes or by end of business day Verify and update patient information including contact details, insurance, and registration status Inform patients of required items for their visit (ID, insurance cards, co-pays, medications, immunization records, paperwork) Ensure parents or legal guardians are present for required appointments Assist with triaging appointment urgency in collaboration with nurses or providers Schedule interpreter services as needed and notify appropriate staff Run insurance eligibility checks and enter relevant data into the EHR Follow up with patients who missed their appointment to assist with rescheduling Monitor appointment schedules for accuracy and backfill cancellations when possible Manage appointment communications through Phreesia software Maintain up-to-date knowledge of provider schedules and clinic processes Collaborate with front desk and clinic staff to ensure a seamless patient experience Attend team meetings and maintain professionalism in all interactions Maintain strict confidentiality and adhere to all HIPAA regulations Education, Requirements, Skills, Knowledge and Expertise • High School/GED preferred Work Experience / Training / Additional Requirements: • Experience with multi-line phone systems preferred • Medical office experience preferred but not required • May require travel for initial training You'll Be A Great Fit for This Role if You: Enjoy creating a welcoming, organized experience for patients Communicate clearly and with empathy, especially over the phone Are skilled at juggling multiple systems and screens Take initiative and thrive in a detail-oriented, fast-moving environment Value being part of a collaborative, mission-driven team Understand the importance of confidentiality and patient privacy IND2

  • Festus, MO

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