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Client Service Manager (Cleveland)

About the Company Encore Funding is a specialty finance business in Cleveland, Ohio, that provides funding, back-office, and strategic services to entrepreneurs in the staffing industry. We are a fast-paced, growing business looking for talented individuals who want to help build an incredible company. As a leader in the specialty finance space, we offer an exciting opportunity to join a growing and thriving organization. Encore Funding’s culture consists of: Growth opportunities and upward mobility Modern office setting Challenging and rewarding work A highly motivating team environment About the Role Encore Funding is looking for a Client Service Manager who will oversee day-to-day client service and funding operations for our staffing and transportation clients. In this role, you will lead and develop a team responsible for processing weekly funding requests while helping ensure transactions are completed accurately and on time. You will evaluate supporting documentation, monitor client and debtor performance, and identify account activity that may present operational or credit concerns. You will also build positive client relationships, help clients grow, and balance their business needs with the responsibility of protecting Encore Funding’s portfolio. This is a true people leadership and client portfolio management role that requires strong judgment, financial aptitude, and the ability to operate effectively in a fast-paced environment. You will work closely with team members and senior leadership to resolve client service issues, strengthen internal processes, and deliver a consistent service experience. The ideal candidate is comfortable moving between team leadership, financial analysis, operational problem-solving, and direct client communication. What You Will Do Lead, develop, and manage a team responsible for processing clients’ weekly funding requests. Review invoices, timecards, purchase orders, bills of lading, and other supporting documentation to validate funding requests. Help ensure client funds are delivered accurately and on time. Monitor the performance of clients and account debtors to support the integrity of collateral and the overall portfolio. Maintain positive client relationships and support client growth while protecting Encore Funding’s financial interests. Evaluate clients’ account positions and ability to meet current obligations. Monitor account performance and transactional activity to identify anomalies, behavioral changes, and potential areas of concern. Troubleshoot client service issues, process breakdowns, and operational barriers. Communicate client, portfolio, and operational matters clearly and thoughtfully to senior management. Identify, test, and implement process improvements that strengthen and standardize client service delivery. Participate in weekly meetings addressing client accounts and operational issues. Use Factor SQL to import schedules, execute transactions, and support team members in navigating the system. Complete responsibilities accurately, promptly, and with a professional and solutions-focused approach. What You Bring Bachelor’s degree or higher in business administration, finance, accounting, or a related field preferred. 5 or more years of experience in factoring, financial services, lending, or a similar business environment preferred. Previous experience leading, developing, or managing employees in a fast-paced operational setting. Strong mathematical, analytical, organizational, and problem-solving skills. Ability to evaluate account activity, supporting documentation, and transactional discrepancies with accuracy and sound judgment. Excellent written and verbal communication skills. Exceptional client service and relationship-management skills. Ability to work effectively with individuals at all levels, both inside and outside the organization. Strong understanding of how to balance business needs, client needs, employee needs, and portfolio risk. Proficiency with Microsoft Excel, Word, Outlook, Copilot, and PowerPoint. Experience with accounting, factoring, or financial-services software; Factor SQL experience is a plus. A conscientious, prompt, and detail-oriented approach to work. Ability to manage multiple priorities and remain organized in a fast-paced environment. A collaborative, approachable, and team-focused working style. What Success Looks Like Weekly funding requests are reviewed and processed accurately and on time. The client service team receives clear leadership, practical support, and ongoing development. Client and debtor performance is monitored consistently, with unusual activity or potential concerns identified and escalated promptly. Clients receive responsive, thoughtful service while appropriate portfolio protections are maintained. Supporting documentation and account activity are evaluated thoroughly and with strong attention to detail. Client service and operational issues are resolved efficiently, professionally, and with minimal disruption. Leadership receives clear, timely, and well-reasoned communication regarding client accounts and operational matters. Processes become more consistent, scalable, and efficient through thoughtful improvements. Factor SQL transactions and related operational tasks are completed accurately, and team members receive system support when needed What We Offer Competitive salary and bonus potential Medical, dental, and vision insurance 401(k) with company match Paid holidays, vacation, and sick time Life insurance and short-term and long-term disability coverage A stable, professional work environment with long-term growth opportunities Work Details Full-time, permanent position Monday through Friday schedule 100% onsite at our Pepper Pike, Ohio office Candidates must be able to commute or relocate

  • Newburgh Heights, OH

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Japanese Bilingual Relocation Consultant (Arlington Heights)

・The role of relocation consultant involves both providing the relocation service to clients (mostly expats) and sales activities, such as visiting corporate clients. ・Conducting web consultations with clients prior to their relocation. ・Assisting clients in finding and viewing properties, including introducing nearby areas. ・Providing information and settle-in service. ・Building relationships and negotiating terms with property owners or management companies. ・Reviewing contract details. ・Supporting clients during the move-in process. ・Planning and conducting seminars to find potential clients. ・Valid Driver's license ・Microsoft Office (Excel, Word, PowerPoint, Outlook) and other basic computer skill ・Communication skill ・Proficient in business level Japanese and English ・Willingness to obtain IL State Real Estate Salesperson license, preferably within the first 3 months

  • Rolling Meadows, IL

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Project Manager (Sterling)

Project Manager Data Center Healthcare Virginia Maryland DC We are currently looking for an experienced Project Manager with Data Center or Healthcare build experience for a GC in Virginia. Our Client is a growing commercial general contractor headquartered in Sterling, Virginia, specializing in high-quality construction management, tenant improvements, healthcare facilities, mission critical environments, and commercial interior projects throughout the Washington, D.C., Maryland, and Northern Virginia region. Position Summary Our client is seeking an experienced Project Manager to oversee the successful planning, execution, and delivery of mission critical construction projects throughout the Mid-Atlantic region. This individual will have extensive experience managing healthcare facilities, data centers, or other complex, technically demanding commercial construction projects from pre-construction through closeout. The ideal candidate is a proactive leader who excels in client communication, scheduling, budgeting, subcontractor management, and delivering projects safely, on schedule, and within budget. Responsibilities Manage multiple mission critical construction projects simultaneously. Lead projects from pre-construction through final completion. Develop and maintain project budgets, schedules, procurement logs, and cost forecasts. Coordinate with owners, architects, engineers, consultants, and subcontractors. Review drawings and specifications for constructability and value engineering opportunities. Manage project buyout and subcontract negotiations. Monitor project costs and proactively identify budget risks. Lead weekly owner meetings and subcontractor coordination meetings. Ensure compliance with all safety, quality, and contractual requirements. Process RFIs, submittals, change orders, and project documentation. Mentor Assistant Project Managers and Project Engineers. Build and maintain strong client relationships while identifying future business opportunities. Qualifications Required Bachelor's Degree in Construction Management, Civil Engineering, Architecture, or related field. 5 years of Project Management experience managing mission critical construction projects. Demonstrated experience with: Data Centers Healthcare Facilities Mission Critical Infrastructure Experience working for a General Contractor. Strong understanding of commercial construction means and methods. Excellent communication and leadership skills. Ability to manage multiple fast-paced projects simultaneously. Proficiency with: Procore Bluebeam Microsoft Project Microsoft Office Suite Preferred OSHA 30 Certification LEED Accreditation Design-Build experience Experience managing occupied renovations Experience with electrical and mechanical-intensive facilities

  • Sterling, VA

  • no content

Veterans Benefits Policy Analyst (Washington)

GENERAL SUMMARY: The Veterans Benefits Policy Analyst position is located in Washington, D.C. The incumbent is responsible for collecting information and analyzing issues related to veterans’ benefits and compensation. ESSENTIAL FUNCTIONS: Conduct research and analysis on issues relating to veterans’ benefits in support of The American Legion’s congressional testimony, statements for the record, position papers, and its overall effort to advise and influence Congress. Coordinate and execute site visits at Department of Veterans Affairs (VA) regional offices to evaluate quality of disability claims processing and best practices as part of the Regional Office Action Review (ROAR) section of The American Legion’s System Worth Saving (SWS) program. Write reports based on data and information collected. Assist with The American Legion Department Service Officer (DSO) education and training programs, and management of the VA accreditation process of The American Legion’s service officers. Participate in working groups and develop relationships with Veterans Benefits Administration (VBA), other Veteran Service Organizations (VSOs) and community partners. Provide support to VA&R Commission, VA&R Commission Executive Committee, VA&R Commission Liaison Committee, Veterans Benefits Committee, and VA&R Council. Perform other duties as assigned. REPORTING RELATIONSHIP (reports directly to): Deputy Director of Benefits and Claims MINIMUM SKILLS REQUIRED FOR ESSENTIAL FUNCTIONS: Education/Technical Knowledge: College education – four year degree to provide basic familiarity with a variety of subjects. Additional Skills Needed: Have knowledge of VA disability compensation claims process, and a basic understanding of VA health benefits and services. Communicate effectively verbally in a diverse range of settings and audiences. Excellent writing, proofreading and editing skills. Capable of interpreting legal documents and government regulations. Strong organizational, project, time management, and problem solving skills. Able to manage multiple tasks and meet tight deadlines. Experience with military and veterans protocol, culture and language. Knowledge of The American Legion organizational structure, programs, services and policies. Must have good computer skills to include MS Office Suite. Experience: One yr up to 3 yrs

  • Mount Rainier, MD

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Warehouse Supervisor (Lititz)

Job Title: Warehouse Supervisor Location: Farmingdale, New York Industry: Professional AV / Audio Distribution The Opportunity We’re recruiting for a Warehouse Supervisor to join a growing US distributor of professional AV and audio products. This is a hands-on position responsible for supporting the day-to-day running of the warehouse, supervising warehouse personnel and ensuring products are received, stored, organised and dispatched accurately and efficiently. The business is also looking to improve and standardise its operational processes, making this a great opportunity for someone who enjoys identifying practical improvements and helping introduce more effective ways of working. This will require managing 3 warehouses situated across the US and so regular travel is to be expected. Key Responsibilities Supervise day-to-day warehouse activities and personnel. Oversee receiving, storage, organisation, picking and dispatch of inventory. Help maintain accurate inventory and effective stock control. Coordinate warehouse workloads and daily priorities. Ensure warehouse procedures are consistently followed. Identify opportunities to improve warehouse efficiency and processes. Support the introduction of improved and more digital warehouse procedures. Work closely with internal teams to meet operational requirements. Support logistics and transportation activities where required. What We’re Looking For Previous experience within warehouse or distribution operations. Experience supervising warehouse personnel. Strong understanding of receiving, storage, inventory and dispatch processes. Experience with inventory management and stock control. A hands-on, practical approach to operational problem-solving. Experience working with warehouse systems and processes. Ability to organise, train and support warehouse employees. Strong attention to accuracy, process and operational efficiency. Experience improving warehouse procedures or introducing new ways of working would be beneficial. Professional AV, audio, video, technical product or related distribution experience would be advantageous.

  • Lime Rock, PA

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Staff Accountant (Boca Raton)

Staff Accountant | Boca Raton, FL 33428 $70,000 DOE | Hybrid – 4 Days Onsite / 1 Day Remote We are partnering with a growing senior care organization in Boca Raton to hire a Staff Accountant to join its accounting team. This is a great opportunity for someone who enjoys being hands-on across accounting rather than working in one narrow area. The role will support (not own) billing, payroll, reconciliations, general ledger activity, month-end close, and day-to-day accounting operations . Because this organization serves senior clients and their families, the right person will also bring patience, professionalism, and a high level of attention to detail. This is an environment where accounting is personal ; accuracy matters, but so does how clients are treated. What You’ll Handle Support billing and accounts receivable, including invoicing, payment posting, and account reconciliation. Research and resolve billing discrepancies and client payment issues. Assist with payroll processing for a large caregiver population. Review employee hours, deductions, mileage, and payroll information for accuracy. Reconcile payroll reports to the general ledger. Perform bank, credit card, A/R, and other account reconciliations. Assist with accounts payable and expense processing. Maintain accurate general ledger records. Support month-end and year-end close. Prepare financial reports, spreadsheets, and account schedules. Research discrepancies and make necessary corrections. Assist with accounting related to nonprofit/grant-funded operations. What We’re Looking For 1–3 years of accounting experience. Hands-on billing and payroll experience strongly preferred. Healthcare, home care, senior care, or similar service-industry experience is a plus. Understanding of general accounting principles and the general ledger. Experience with month-end close and reconciliations. Strong Excel skills. Financial Edge and/or MatrixCare experience is a plus. Associate or bachelor’s degree in Accounting, Finance, Business, or related field preferred. Strong attention to detail and ability to handle confidential financial and employee information. Someone dependable, flexible, and looking for a long-term opportunity. Why Consider It? $70K base salary , with flexibility for the right candidate. Hybrid schedule: 4 days onsite / 1 day remote. 401(k) contribution. Employer contribution toward healthcare. 49 hours of PTO front-loaded at start , with additional PTO accrued afterward. 7 floating holidays. Growing organization with a 5-year expansion plan and room for career growth. People-focused leadership that understands life happens and values flexibility when needed. This organization is looking to move quickly. If you have a solid accounting foundation, enjoy working across multiple areas of accounting, and want to join an organization where the work directly supports the people it serves, I’d love to connect.

  • Highland Beach, FL

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Sales Development Representative (Cincinnati)

Brighton Science provides a proprietary measurement technology to assure successful bonding in manufacturing. Our systems are used in aerospace, automotive, medical device, and general manufacturing anywhere that products are coated, bonded, painted or cleaned. Our products are also networked with our latest BConnect Software (and hardware) as a Service. The ideal candidate will cultivate relationships with prospective clients in order to catalyze business development success. This individual will schedule meetings with clients in order to understand their needs. They will also work closely with sales and marketing teams to uncover new leads. This role is the first step in a training program. Successful candidates will become Sales Executive at Brighton Science. Responsibilities Generate appointments by means of proactive outbound prospecting Work directly with sales and marketing to discover opportunities from leads Demonstrate and teach strong selling and influencing skills Qualifications Bachelor's degree or equivalent experience 3 years' of experience in related role Strong communication and time management skills

  • Hyde Park, OH

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Lead AI Engineer (New York)

Forward Deployed Engineer Location: New York City, five days per week in office Compensation: $180,000 base plus uncapped quarterly bonuses ($300k typical total compensation) Our client is a fast-growing, bootstrapped AI company helping Fortune 500 businesses become AI-native. The team embeds directly with customers to identify high-impact opportunities and build the production AI systems that deliver them. Engineers work alongside leading AI labs and technology partners on complex enterprise problems across industries including healthcare, insurance, finance, retail, and private equity. About the Role This is a hands-on software engineering role, not a traditional Solutions Engineer or consulting position. You will enter unfamiliar client environments, understand existing systems, and own AI applications from architecture through deployment and ongoing support. Every engineer is client-facing and must be able to explain technical concepts clearly to both engineers and nontechnical stakeholders. What You’ll Do Build and deploy production AI workflows and agentic systems Own architecture, implementation, testing, deployment, and iteration Ramp quickly into complex or legacy enterprise codebases Work directly with client engineering teams Use tools such as Claude Code, Codex, and Cursor to increase development speed Design reliable, auditable systems that continue operating without your direct involvement Travel occasionally for client engagements What You’ll Bring 2–8 years of professional software engineering experience Evidence of personally shipping production software end to end Strong full-stack or product engineering fundamentals Experience with AWS, GCP, or Azure High agency, urgency, and comfort with ambiguity Clear communication and confidence working with customers Interest in AI systems and agentic development tools Willingness to work in person five days per week in NYC Strong backend, infrastructure, distributed systems, security, or ML engineers may also fit if they are open to working broadly across the stack. Bonus Points Experience shipping a production AI agent or LLM application Former founder or founding engineer experience Open-source contributions or public technical projects Experience with agent evaluation, tracing, guardrails, or human-in-the-loop systems Compensation and Benefits The role offers a guaranteed $180,000 base salary plus uncapped quarterly bonuses tied to engineering output. Strong performers may earn approximately $300,000 in total annual cash compensation . Benefits include medical, dental, vision, commuter benefits, employer-paid life and disability insurance, and responsible PTO.

  • Grand Central, NY

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Senior Release Engineer, Capital Markets (Chicago)

Senior Release Engineer, Capital Markets Company Overview Business Integration Partners (BIP) is Europe’s fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society. BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Life Sciences, Energy, Retail, and Financial Service businesses including Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients. Position Summar yResponsible for the end-to-end preparation, validation, and deployment of Strategic Full Revaluation Capability (SFRC) release builds across multiple environments. This role ensures release readiness through the coordination of testing, dependency validation, staging checks, and implementation planning .The individual acts as the deputy to the Release Manager, supporting release governance, requirements coordination, Go/No-Go assessments, and production implementation activities while driving automation, reliability, and continuous improvement of the release process . Responsibiliti esOwn the preparation, packaging, validation, and deployment of SFRC release builds across development, testing, UAT, and production environment s.Coordinate release activities across Development, Quality Assurance, Infrastructure, Data Engineering, Production Support, and Business teams to ensure successful implementatio n.Validate that all Release Requests (RRs) have completed the required testing, approvals, documentation, and implementation-readiness checks before inclusion in a releas e.Perform dependency analysis to identify release conflicts, sequencing risks, environmental impacts, and deployment constraint s.Conduct staging-readiness assessments, ensuring that environments, infrastructure, monitoring, rollback procedures, and operational support teams are prepared for implementatio n.Support and facilitate Release Review meetings by providing release status updates, risk assessments, implementation plans, and remediation action s.Contribute to Go/No-Go decision-making by validating technical readiness, testing outcomes, implementation plans, rollback plans, and identified risk s.Develop, maintain, and improve release automation, CI/CD pipelines, deployment tools, and implementation procedure s.Identify opportunities to reduce release risk, increase deployment frequency, improve standardization, and minimize manual operational effor t.Support operational stability initiatives by ensuring that all production changes are introduced in a controlled, auditable, and low-risk manne r. Required Qualificati ons7 years’ experience in Release Management and/or Change Enablem entITIL Practitioner certification in Release Management and/or Change Enablement is strongly preferr ed.SAFe Agilist, SAFe DevOps Practitioner, or Release Train Engineer certification is desirab le.Experience with CI/CD tools and technologies, including Ansible, Git, Bitbucket, Azure DevOps, or equivalent platfor ms.Experience with environment and configuration manageme nt.Experience with production implementation and release coordinati on.Knowledge of Linux and Unix environmen ts.Strong written and verbal communication skil ls.Desired Qualificati onsExperience with scheduling, orchestration, and monitoring platforms such as Quartz, Bob Monitor, AutoSys, or Control -M.Demonstrated experience leading release governance, Go/No-Go decision processes, implementation planning, and change-risk manageme nt.Experience supporting Financial Markets, Market Risk, FRTB, Value at Risk, or Regulatory Reporting platfor ms. Compensa tionBase salary range for this role is $130,000 - $190,00 0 Bene fitsChoice of medical, dental, vision insura nce.Voluntary benef its.Short- and long-term disabil ity.HSA and F SAs.Matching 4 01k.Discretionary performance bo nus.Employee referral bo nus.Employee assistance prog ram.11 public holid ays.20 days PTO.7 Sick D ays.PTO buy and sell prog ram.Volunteer d ays.Paid parental le ave.Remote/hybrid work environment supp ort.For more information about BIP US, vi sit https://www.bip-group.com/en - us/.Equal Employment Opportun ity:It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grou nds.BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowle dge.

  • Schiller Park, IL

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Finance Director- Reinsurance (New York)

Finance Director – Reinsurance | NYC We're partnering with a growing global specialty insurance organization on a high-visibility Finance Director hire in NYC. The company operates a differentiated MGA/program insurance model, partnering with MGAs and program administrators on specialty insurance programs while providing the insurance infrastructure and capacity behind those programs. Reinsurance is a significant component of the business model. This position will report directly to a highly respected CFO within the insurance sector and have significant exposure to the U.S. CEO, global leadership team, and broader business. Key Selling Points: • Direct report to the CFO with significant executive visibility • Exposure to the U.S. CEO and global leadership team • Work across MGA/program business, reinsurance finance and FP&A • Evaluate new and existing programs across profitability, collateral, liquidity, reinsurance structures and financial risk • Help build out budgeting, forecasting, analytics and executive reporting capabilities • Broad position rather than a siloed accounting or reinsurance role • Opportunity to help build and improve processes as the organization grows • Potential for the scope to expand from the U.S. business into international responsibilities • Excellent opportunity for a Big 4 insurance Manager/Senior Manager looking to make a high-impact move into industry Ideal Background: • Big 4 insurance audit Manager/Senior Manager OR insurance/reinsurance industry finance experience • P&C and/or Life Insurance exposure • Strong understanding of insurance/reinsurance finance • FP&A, budgeting, forecasting, financial modeling and/or profitability analysis experience • Strong analytical and communication skills • Hands-on, proactive personality who can operate effectively in a fast-moving environment • CPA is a plus Compensation: $160K–$175K base bonus, with flexibility for the right candidate Location: Midtown NYC Schedule: Hybrid – moving to 3 days/week in office If you have a strong insurance finance background and are interested in a role offering direct CFO exposure, broader business responsibility and long-term growth , please reach out to me directly.

  • Grand Central, NY

  • no content

National EHS Manager - Data Center Operations (Monroe)

WHO WE ARE Everforth Apex Systems is a leading global technology and digital engineering firm dedicated to helping organizations adapt, innovate, and thrive in a world of constant change. Leveraging deep industry insights and proven expertise, we deliver end-to-end solutions that accelerate time-to-value and realize our clients’ digital visions across commercial and federal sectors. Our comprehensive solution portfolio spans AI & data, cloud and infrastructure, digital engineering, customer experience, cybersecurity, enterprise platforms, application development, strategy, transformation, and managed services. Powered by proprietary assets, accelerators, and strong alliances with cutting-edge technology partners—including Adobe, AWS, Microsoft, Salesforce, and more—we turn complexity into progress and measurable business outcomes. With a presence in over 70 markets across North America, Europe, and India, Everforth Apex Systems innovates alongside our customers, building and deploying tailored artificial intelligence solutions to enhance business value and improve customer experiences. As part of the commercial segment of Everforth, we are committed to driving the next wave of global IT services and digital transformation. JOB DESCRIPTION Everforth Apex Systems is seeking an experienced National EHS Manager to lead the Environmental, Health, and Safety program supporting our nationwide portfolio of hyperscale and enterprise data center operations. This role will serve as the senior safety leader for programs spanning data center deployments, rack landing and rack-and-stack activities, liquid cooling installations, structured cabling and fiber infrastructure, network operations, managed services, break/fix support, logistics, and other mission-critical technical services. This role requires the ability to represent the company with executive leadership, hyperscaler safety teams, regulators, and senior customer stakeholders during audits, incidents, and business reviews The National EHS Manager will develop and implement consistent EHS standards, ensure regulatory and customer compliance, strengthen incident prevention and risk management practices, and build a proactive safety culture across geographically dispersed teams. This individual will partner closely with customer stakeholders, operations leadership, delivery teams, recruiting, workforce management, training, and executive leadership. The successful candidate will combine strategic program ownership with hands-on field engagement and will build a scalable EHS operating model capable of supporting rapid growth, large workforce mobilizations, and multiple concurrent customer programs across the United States. As a consulting position, the work location for this role varies according to client needs. Accordingly, this is not a remote position. While some assignments may be performed largely remotely, other assignments require fully on-site work, hybrid work, and/or travel. National EHS Program Leadership Own and lead the national EHS program for all data center operations and service delivery activities. Develop, implement, and continuously improve EHS policies, standards, procedures, governance, and training programs. Establish consistent safety practices across customer engagements, operating locations, and technical service lines. Advise operations and executive leadership on health, safety, environmental, compliance, and operational risk matters. Build a proactive culture centered on hazard recognition, stop-work authority, accountability, workforce engagement, and continuous improvement. Develop a scalable EHS model that supports rapid growth, new site launches, and large workforce mobilizations. Operational Safety Oversight Build, lead, and develop a national EHS team and site-level safety support model Provide EHS leadership for deployments, rack landing, rack-and-stack, liquid cooling, fiber and structured cabling, network operations, managed services, break/fix, logistics, and field service activities. Conduct and oversee site audits, risk assessments, job hazard analyses, safety observations, and field inspections. Ensure work is performed in accordance with OSHA requirements, customer standards, company policies, approved work methods, and applicable environmental requirements. Review safety plans, JHAs, permits, SOPs, MOPs, CMOPs, and other operational documentation for appropriate risk controls. Oversee controls for electrical safety, lockout/tagout, fall protection, ladders, aerial lifts, material handling, ergonomics, personal protective equipment, and other high-risk activities as applicable. Partner with program and site leaders to address hazards, reinforce standards, and verify corrective actions. Customer & Compliance Management Serve as the primary EHS interface with hyperscaler and enterprise customer safety organizations. Support customer onboarding, site readiness reviews, audits, inspections, business reviews, and compliance qualification requirements. Maintain readiness for customer and regulatory inspections and ensure timely response to findings. Monitor contractual and customer-specific safety obligations to ensure consistent program compliance. Coordinate corrective action and compliance remediation plans with operations, delivery, and customer stakeholders. Monitor regulatory developments and translate applicable requirements into company standards and field practices. Incident Management & Risk Mitigation Lead investigations involving injuries, illnesses, near misses, vehicle events, property damage, environmental events, and safety concerns. Apply structured root cause analysis and develop corrective and preventive action plans. Ensure accurate, timely incident reporting, documentation, escalation, and follow-through. Analyze leading and lagging indicators to identify trends, recurring exposures, and emerging risks. Develop lessons learned communications and share preventive actions across programs and locations. Partner with leadership to reduce operational risk before work begins and throughout program execution. Training & Workforce Development Develop and oversee a national EHS training and qualification program for employees and contingent workforces. Partner with recruiting, onboarding, workforce management, and operations to verify safety readiness before deployment. Ensure completion of company and customer-required safety training and certifications. Coach managers and operational leaders on safety leadership, field engagement, incident response, and accountability. Establish consistent toolbox talks, safety meetings, communications, and workforce engagement activities. Maintain training records and monitor compliance across locations and customer programs. Performance Management & Reporting Establish national EHS scorecards, dashboards, operating rhythms, and executive reporting. Monitor TRIR, DART, near misses, safety observations, training compliance, audit findings, and corrective action closure. Present safety performance, major risks, trends, and mitigation plans to company leadership and customer stakeholders. Use data and field observations to prioritize continuous improvement initiatives. Drive consistent accountability for EHS performance across programs and operating teams. JOB REQUIREMENTS 8 years of Environmental, Health, and Safety experience. 5 years leading multi-site or geographically dispersed EHS programs. Experience supporting data centers, mission-critical facilities, construction, telecommunications, utilities, industrial services, technical field operations, or similarly complex environments. Strong working knowledge of OSHA requirements, safety management systems, risk assessment, and incident investigation methodologies. Demonstrated experience building, standardizing, and improving EHS programs across multiple locations or customer engagements. Experience working directly with customer safety teams, operational leaders, and regulatory representatives. Strong leadership, communication, program management, documentation, and stakeholder management skills. Location: Louisiana with the ability to travel 40-60% throughout the United States and respond to operational needs as required. Preferred Qualifications Direct experience supporting hyperscale data center environments. Experience with data center deployments, rack landing, liquid cooling, structured cabling, fiber, network operations, managed services, or technical field services. Experience overseeing EHS programs for large technical workforces operating across multiple states. Certified Safety Professional (CSP), Associate Safety Professional (ASP), or Construction Health and Safety Technician (CHST) certification. OSHA 30 and OSHA 500 or equivalent trainer credentials. Experience with electrical safety, powered access equipment, contractor safety, environmental compliance, and mission-critical operations. Experience supporting greenfield campus launches, rapidly scaling programs, or large workforce mobilizations. PMP or equivalent program management certification. OUR COMPREHENSIVE BENEFITS

  • Monroe, LA

  • no content

Chief Strategy Officer (United States)

Title: Chief Strategy Officer Reports to: Executive Director Salary: $200,000 – $230,800 Job Status: Full-Time, Exempt Location: Remote ABOUT NAPAWF Founded in 1996 by 100 Asian American and Pacific Islander (AAPI) women, NAPAWF (National Asian Pacific American Women's Forum) is the only organization dedicated to empowering AAPI women and girls and gender non-conforming folks to impact policy and drive systemic change in the U.S. NAPAWF is building a movement for social, political, and structural change by building a multilingual, multigenerational membership that encompasses the diversity of the AAPI community. Employing a reproductive justice framework, we use organizing, advocacy, and communications strategies to assert full agency over our lives, our families, and our communities. The organization also stands in solidarity with other women of color facing oppression and marginalization. NAPAWF focuses on three core issues employing an intersectional approach that holistically centers the experiences and stories of AAPI women and girls: ● Reproductive Rights and Health ● Economic Justice ● Immigration and Racial Justice POSITON SUMMARY The Chief Strategy Officer (CSO) is a senior executive responsible for advancing NAPAWF’s strategic plan, advocacy strategy, external influence, and strategic positioning across the AANHPI, policy and social justice system. The CSO provides executive leadership and strategic direction across NAPAWF’s programmatic portfolio, ensuring that policy, field, digital membership, communications, and coalition work are aligned with organizational strategy and positioned for maximum impact. The CSO manages and supports senior program leaders, establishes cross-departmental priorities, and ensures clear accountability for results. The CSO serves as a senior external representative of NAPAWF, cultivating strategic relationships with movement partners, policymakers, advocates, community leaders, and other key stakeholders and translating external trends and opportunities into organizational and programmatic strategy. Reporting directly to the Executive Director, the CSO serves as a member of the executive leadership team and directly supervises the Vice President of Programs and other designated senior leaders. The CSO collaborates with executive and senior leaders to align organizational strategy, programmatic priorities, execution, and external engagement. LOCATION This is a remote position, but will require travel to conferences, meetings, staff engagements, and internal and external events. KEY RESPONSIBILITIES Advancing Strategy Drive internal alignment with NAPAWF’s strategic plan, translating external insights and movement dynamics into programmatic strategies and priorities. Partner with the Executive Director and executive leadership team to develop and advance NAPAWF’s long-term programmatic, advocacy, and external engagement strategy. Map, track, and monitor trends and opportunities in industries and movements to inform strategic decisions, new initiatives, and engagements. Serve as a senior external representative of NAPAWF with movement partners, coalition leaders, policy organizations, legal advocates, key governmental stakeholders, and AANHPI community stakeholders to maximize NAPAWF’s strategic positioning. Strengthen NAPAWF’s visibility and credibility across national and regional networks, including new spaces and new conferences. Represent NAPAWF and steward our external representation at conferences, convenings, coalitions, briefings, and field-building spaces. Strategic Partnerships Identify and steward strategic partnerships that advance mission impact, policy influence, and movement alignment. Support coalition-building and cross-sector collaborations aligned with NAPAWF’s advocacy agenda. Ensure that NAPAWF’s participation in coalitions reflects clear organizational strategy, appropriate investment, and defined outcomes. Policy & Movement Strategy Advisory Serve as a senior advisor to the Executive Director on policy trends, industry trends, external risks, advocacy strategy, and movement-level opportunities. Provide guidance on external-facing positioning to ensure alignment with NAPAWF’s values and long-term strategy, in collaboration with the VP of Policy and Research and Communications team. Review public statements, coalition letters, and external communications for strategic alignment in collaboration with Communications. Management and Internal Alignment Provide executive leadership and strategic direction to NAPAWF’s programmatic departments, including Policy and Research, Field, Digital Membership, and Communications, and related programmatic functions. Directly supervise and support the Vice President of Programs and other designated senior leaders, establishing clear expectations, priorities, decision-making authority, and accountability for results. Partner with the VP Programs to ensure departmental workplans, staffing, resources, and priorities are aligned with NAPAWF’s strategic plan and organizational priorities. Ensure that departmental work-plans, priorities, staffing, and resources are aligned with NAPAWF’s strategic plan, in collaboration with the VP of Programs. Establish clear cross-departmental priorities and ensure that teams are working from a shared understanding of organizational goals. Relationship to VP of Programs The VP of Programs reports directly to the Chief Strategy Officer. The CSO provides executive leadership, strategic direction, and oversight of NAPAWF’s programmatic portfolio, while the VP of Programs is responsible for translating that direction into effective program execution. The VP of Programs leads the systems, workplans, timelines, project management, and day-to-day coordination necessary to execute programmatic priorities. The CSO establishes strategic direction, organizational priorities, and expectations for results and holds the VP of Programs accountable for effective implementation. The CSO and VP Programs work closely to ensure that strategy and execution remain connected and that programmatic teams have clear priorities, decision-making authority, resources, and accountability. JOB QUALIFICATIONS 10 years of senior-level experience in strategy, advocacy, policy, organizing, movement building, or a related field, with increasing responsibility for organizational leadership. Significant experience working on or with Capitol Hill, including a strong understanding of the federal legislative and policymaking process and experience engaging Members of Congress, congressional staff, federal agencies and national advocacy partners. Demonstrated experience developing and leading legislative or advocacy campaigns, including setting strategy, building coalitions, navigating competing stakeholder interests, and translating policy objectives into coordinated advocacy action. Significant senior leadership and management experience, including direct supervision and development of senior policy, advocacy, program leaders and demonstrated ability to hold senior leaders accountable for results. Demonstrated ability to develop and execute organizational strategy, translating broad strategic goals into clear priorities. Strong strategic and political judgment, with the ability to assess complex external environments and determine where and how the organization should engage. Experience developing and managing strategic external relationships with policymakers, government officials, movement leaders, advocates, coalition partners, funders, community organizations, and other key stakeholders. Demonstrated ability to lead across multiple departments or functions, establish shared priorities, resolve competing demands, and create effective collaboration while maintaining clear lines of accountability. Experience advising senior executives and organizational leadership on strategy, external affairs, political dynamics, organizational positioning, and emerging opportunities or risks. PREFERRED QUALIFICATIONS Experience working within the AANHPI movement, broader communities of color, or social justice ecosystem. Demonstrated experience with digital and field organizing, including developing strategies to build membership, mobilize communities, engage audiences, and translate organizational priorities into meaningful participation and action. Strong communications experience, including an understanding of message development, media strategy, narrative development, digital communications, and external positioning, with the ability to work effectively with communications professionals and leaders. SALARY & BENEFITS The annual salary range for this position is $200,000 – $230,800 - salary commensurate with experience. NAPAWF provides a highly competitive benefits package, including a 401(k) plan and comprehensive health, dental, and vision coverage for employees and their eligible dependents. NAPAWF also covers co-pays, deductibles, prescrip

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