Hospitality - Bartender & Tour Guide
Job Description Job Description Sprecher Brewing Co is committed to quality and craft in everything we do. We are looking for curious, passionate, and caring people who are dedicated to getting things done. If that sounds like you, we invite you to join us at the Root Beer Capital of the Universe and help us brew good things! Job Overview Sprecher Brewery Co, Wisconsin’s first craft brewery, is looking to hire brewery tour guides and bartenders. In addition to tours, these individuals will also be required to serve craft beer and soda to tour guests, assist in our Gift Shop and other areas of our tap room and our retail division. Reliable extroverts, root beer and beer enthusiasts are encouraged to apply! Responsibilities Lead engaging brewery tours, following a provided script while adding your own personality, knowledge, and storytelling flair to create a memorable guest experience. Serve alcoholic beverages, non-alcoholic beverages and food to tour guests and taproom visitors with speed, accuracy, and a friendly attitude. Verify customer identification to ensure compliance with age and legal requirements for alcohol service. Deliver exceptional customer service by greeting guests warmly, answering questions, and offering recommendations that enhance their visit. Assist in the kitchen by preparing light food items, ensuring quality presentation, and running food orders to guests promptly and accurately. Maintain cleanliness, organization, and proper stocking of the taproom, bar, and retail areas throughout the shift. Accurately handle cash and process payments using the POS system, ensuring proper tip allocation and balancing of transactions at the end of each shift. Restock and rotate inventory, reporting any product or supply needs to management. Support overall taproom and event operations by stepping in where needed, including during peak hours, private events, and special promotions. Skills and Qualifications Must be 18 years of age or older. Must be able to work evenings and weekends. Knowledge of local, state and federal liquor laws . Ability to enforce company policies regarding the consumption of alcohol. Excellent verbal communication skills. Superior knowledge of the beer industry and beverage industry in general. Self-directed, personally motivated with strong attention to detail. Team player able to work well with others and contribute to a positive work environment. Ability to perform all essential functions and physical demands of the job. Heightened awareness of safety precautions and hazards for self and others. Able to work in a fast-paced environment, while focusing on meeting or exceeding expectations. Physical Requirements Ability to lift up to 50 lbs. Ability to stand for long periods of time on concrete floors and ability to continuously be active including but not limited to: walking, stooping, bending, reaching and crouching Benefits Competitive Hourly Wage Tips Employee Discount Flexible Schedules Family Friendly Environment EO/AA Information: Sprecher brewing company is an equal opportunity/ Affirmation employer. All qualified applicants will receive consideration without age, race, color, gender, national or ethnic region, status as a protected veteran, disability, or any other protected group status or non- job-related characteristic, as directed by applicable laws. Disclaimer: This job description indicates the general nature and level of work expected of the job incumbent. It is not designed to cover or contain a comprehensive listing of duties and responsibilities or employees assigned to this job. Incumbents may be asked to perform other duties as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
