Customer Success Specialist
Customer Success Specialist - Sales & Marketing hybrid | Animal care This Jobot Job is hosted by: Matt Swaneveld Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $25 - $35 per hour A bit about us: We’re dedicated to creating a safe, fun, and stress‑free experience for animals — and peace of mind for the humans who love them. Our business is growing quickly, and we’re looking for a friendly, driven, people‑centric team member who can help us elevate our customer experience, strengthen relationships, and support our ongoing growth. This role blends customer success, sales, and light marketing, offering hands-on experience in a dynamic, service-based business. You'll be a key point of contact for customers, helping them feel supported. Why join us? Hourly compensation monetary goal incentives Benefits including 401k, Health/dental/vision Be part of an award-winning team dedicated to providing luxury care. Work in a safe, clean, and stress-free environment. Enjoy opportunities for professional growth and development. Collaborate with a passionate team Contribute to maintaining the highest standards of care and customer service Job Details QUALIFICATIONS & EXPERIENCE: 1–3 years in customer service, hospitality, sales, or related fields. Strong written and verbal communication skills. Highly organized, with the ability to manage multiple priorities. Comfort with basic tech tools (CRM, messaging platforms, scheduling systems). Experience in pet care, veterinary, or kennel environments is a plus, but not required. Positive, proactive mindset and willingness to learn. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy