Outside Sales Representative

OUTSIDE SALES REPRESENTATIVE Mid-American Research Chemical Corporation (MARC) is a growing family owned chemical company that has been in business for 56 years. We manufacture and distribute over 400 different products to an expanding market area that includes cities, counties, schools, retail outlets, hospitals, nursing homes, commercial and industrial accounts. We are currently seeking a OUTSIDE SALES REPRESENTATIVE for one of our Oregon territories. Counties include: Benton, Clackamas, Clatsop, Columbia, Coos, Curry, Douglas, Jackson, Josephine, Lane, Lincoln, Linn, Marion, Multnomah, Polk, Tillamook, Washington and Yamhill. Direct sales experience preferred. We will give you the tools and extensive training to be successful. Responsibilities: - Build a strong customer base using MARC's 4-step proven sales strategy. - Identify and use multiple selling strategies to develop a customer base. - Deliver a sales presentation and express value propositions through product demonstrations. - Develop a customer base by focusing on building strong relationships. We offer our OUTSIDE SALES REPRESENTATIVES a generous compensation program, which includes: - Commission and an Expense Reimbursement Plan (Training Program includes Bonuses). Average MARC Sales Rep earns $90,000.00 per year, plus Reimbursement Expenses. - Extensive Training Program - Health Insurance - Voluntary Dental, Vision, Short-Term Disability, Life Critical Illness and Accident Insurance - Life Insurance - 401(k)/Profit Sharing Plan - Annual Incentive Trip - Expense paid Summer/Winter Meetings - Dollar Incentives and Contests Check us out on our website at www.marc1.com!

Mechanical Engineer

Senior Mechanical Engineer: US Citizen Background check and drug test are required Position Overview We are seeking a Mechanical Engineer with experience in interface adapters, cables, connectors, and Bill of Materials (BOM) development to support proposal efforts for complex build-to-print assemblies. This role focuses on costed proposals detailing parts, labor, and material requirements for highly technical Automated Test and Interface Test Assemblies. The position involves little to no design work. Responsibilities Serve as the technical liaison between customers and internal engineering, assembly, and procurement teams Develop and price BOMs for Interface Test Assemblies/Adapters, cables, and related products based on complete drawing packages (dimensional drawings, parts lists, wiring diagrams, fab files, Gerber files, and ASME Y14.100 documentation) Create production-ready BOMs suitable for procurement RFQs and material purchasing Support make/buy decisions and supplier selection for machined and sheet metal components Translate BOMs into detailed cost proposals, including all required assembly labor Coordinate with suppliers and internal procurement to source cables, connectors, and related materials Execute work within a defined build-to-print process using customer-provided designs and specifications Collaborate closely with internal teams to ensure accurate and timely execution Qualifications B.S. in Mechanical Engineering or related engineering discipline preferred 5–7 years of relevant experience U.S. Citizenship required Pay rate range - $50 - $60.00 per hour Contract-to hire arrangement already in place. It is the policy of GCR to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. GCR is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population.

Associate Project Manager- Data Center

Associate Project Manager – Data Center Infrastructure We are seeking an Associate Project Manager (APM) to join our operations team in driving the delivery of complex network infrastructure and cabling projects. This role is essential for the successful execution of high stakes builds, requiring a blend of technical coordination, financial tracking, and on-site leadership. The APM supports the Senior Project Manager in planning, directing, and budgeting construction activities from conceptual development through to final client hand-off. Core Responsibilities Project Lifecycle Management: Assist in establishing program schedules and ensuring all milestones are met regarding cost, functionality, quality, and safety. Pre-Construction & Estimating: Evaluate proposed materials for feasibility and constructability. Prepare cost estimates, initiate design efforts, and coordinate value engineering processes. Operational Coordination: Determine labor requirements and coordinate with site superintendents to dispatch workers. Facilitate logistics and travel for technical teams as needed. Financial Stewardship: Manage the project financial plan, including budget estimates, cost-tracking reports, invoicing, and auditing job cost postings for accuracy. Contract & Compliance Administration: Prepare contracts and negotiate revisions with suppliers and subcontractors. Obtain necessary permits and ensure compliance with all building codes and regulations. On-Site Leadership: Monitor construction progress, resolve day-to-day site issues, and investigate any delays or accidents to ensure proper corrective procedures are followed. Client Engagement: Act as a primary liaison for the client, delivering status presentations and ensuring a collaborative, high-satisfaction environment. Technical Execution Quality & Safety: Develop and implement quality control programs and oversee Safety & Environment initiatives as directed by the Senior PM. Materials Logistics: Direct purchasing efforts, assist with Bill of Materials (BOM) creation, and manage the requisition of supplies. Reporting: Complete all weekly and monthly projections, progress reports, and risk assessments for internal and external stakeholders. Candidate Profile Education: Bachelor’s degree in Construction Management, Electrical Engineering, Business Management, or a related field. Experience: 1–3 years of direct experience in construction management, data centers, or structured cabling environments. Analytical Skills: Solid understanding of project tracking metrics (e.g., Earned Value Management, SPI, CPI). Software Proficiency: High competency in the Microsoft Office Suite (Excel, Project, Word). Communication: Exceptional ability to interpret and explain technical plans and contract terms to both field staff and executive clients. Preferred Qualifications Certifications: PMP (Project Management Professional) or CAPM is highly desirable. Industry Specifics: BICSI RCDD or similar telecommunications certifications. Leadership: Experience in mentoring junior staff or vendor teams in a mission-critical setting. 3 years of construction management experience

Merchandiser

Job Type Full-time Description Summary/Objective As a Merchandiser, your primary purpose is to provide customers store-level service of products in all stock areas within the store by moving, arranging, stocking, merchandising and building displays. Additionally, your duties include placement of temporary and permanent POS (Point of Sale) materials as needed and directed by management. (Non-inclusive description) Primary Responsibilities Servicing: FIFO product rotation; manage, arrange, stock, and merchandise product and product-related POS (Point of Sale) materials within licensed retail outlets. Assist in the unloading and delivery of product. Create, develop, and maintain goodwill in every account. Honor all business and personal commitments with your customers. Merchandising and Quality Assurance: Rotate, stock, and merchandise product at every retail account. Build, merchandise, and maintain all displays with proper POS (Point of Sale). Merchandise and stock all coolers, backrooms, retail floor areas, and cold or warm shelves to effectively sell company products. Rotate products and adhere to company “Quality Assurance Policy” guidelines and “Move Product Policy” in all accounts. Related Duties: Communicate with sales personnel to accomplish account strategies, programs, and commitments. Maintain adequate POS (Point of Sale) materials in your vehicle at all times. Maintain a neat and professional appearance, abiding by company policy. Drive your vehicle safely and with courtesy, obeying all laws, DOT requirements, and company policies. Report vehicle damage and required maintenance to management. Keep vehicle neat and clean at all times. Report competitive activities to your supervisor. Attend meetings as required. Obey all company policies, including company safety policies. Perform other related duties as instructed by management. Supervisory Responsibilities N/A Requirements Education and Experience No required education for this position. Additional Eligibility Qualifications Customer/Client Focus Flexibility Ability to read, perform basic math skills and operate a calculator Work Environment This position requires exposure to all seasonal weather conditions, traffic noise, automotive fumes and cramped quarters. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Travel None Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $17.00/hr

Senior SDET/ QA Lead

Note: Need local candidates only and interview will be onsite Role and Overview of the role: Looking for a candidate who has 8 to 10 years of experience. It's a Senior lead kind of a role who would be involved in trying to understand development solutions for different features that are coming available, try and understand the testing scope for these new solutions, come up with a test approach, test plan, outline the test cases. Perform automation for these cases and develop automated squirts and then continuously monitor. This candidate will do the PR reviews, be sort of the senior QA who will be helping out the juniors with the questions they have for somebody who can take ownership and then make sure on time without any issues. Looking for somebody who is really strong in Java. Candidates should have Java Background and use Karate and then different automated testing tools. Top Skills: l Java l Cucumber l JBehave / BDD l At least 8 years of test automation framework design l Strong experience in testing Web Services (REST APIs) (35 years) l The ability to write queries in SQL or other relational databases l 3 years of experience in developing scenario based performance testing using JMeter l Experience testing full stack and integration testing with 3rd parties l End-to-end system integration testing experience for software platforms Education and Experience: l Years of experience: 8-10 yrs experience l Degree requirement: Bachelor’s degree and 8 years of experience Position’s Contributions to Work Group: - AKA Senior SDET Extend testing automation framework using JAVA/JAVA Script Take ownership in understanding business requirements/ACs and develop test strategy/test plan Develop automation testcases using existing automation framework Typical task breakdown: Develop test automation code for Continuous Integration (CI), Continuous Delivery (CD), of systems, infrastructure, and test framework. • Plan, design, develop, and maintain API test automation framework that facilitates automation scripting, execution, and analysis of results • Provide technical leadership and mentoring for test engineers on multiple applications/projects onshore and offshore; train and mentor project team members to create, execute, analyze, and maintain automated regression suites • Coordinate with product owner to resolve open issues/enhancements/upgrades and understand the use of a specific functionality as needed • Develop automated functional scripts using tools such as Java, Karate, JMeter. • Perform exploratory and manual testing of the product suite as appropriate • Provide expertise in testing methodologies, best practices, and standards Technical Skills (Required) - Strong design and development skills in two or more of the following technologies and tools: Java (3-5 years) Cucumber(3-5 years), JBehave or other BDD testing frameworks • At least 8 years of test automation framework design • Strong experience in testing Webservices (REST APIs) • Proven experience developing test scripts, test cases, and test data • The ability to write queries in SQL or other relational databases • 3 years of experience in developing scenario based performance testing using JMeter • Experience testing full stack and integration testing with 3rd parties • End-to-end system integration testing experience for software platforms (Desired) • Hands on experience with Python • Development experience in AWS Cloud technology • Experience in TDD, continuous integration, code review practice is strongly desired • Experience with Apigee or other API gateways is a plus • Experience with DevOps concepts and tools (e.g., CI/CD, Jenkins, Git) • At least 2 years working on an Agile team with a solid understanding of Agile/Lean practices • Understanding of a micro service Architecture • Experience load and performance testing • Strong documentation skills Soft Skills (Required) • Ability to adapt quickly to a complex environment • Pro-active, flexible and creative • Very strong communication skills and the ability to collaborate with developers and business users.

Project Architect - Oakland

PROJECT ARCHITECT - Oakland Founded in 1993, TCA Architects specializes in the planning and design of next generation, high density multifamily housing, retail, mixed-use and signature hospitality developments taking pride in helping shape quality environments for everyone. The firm's collaborative approach and industry leading technological expertise have resulted in award-winning, sustainable projects that respect our communities and the environment. With studios in Irvine, Los Angeles, Oakland, and Honolulu, TCA has been recognized for their industry leading expertise in master planning and design for a variety of multifamily, hospitality and mixed-use projects. A TCA Project Architect (PA) interacts directly with teams organized around projects, managing clients, as well as internal personnel and external consultants. The Project Architect (PA) works directly with a Studio Director (SD) and Project Manager (PM) to direct a project team starting early in the schematic design process and continuing throughout the production of contract documents and into construction administration. In addition to the SD and PM, the PA will collaborate with designers, other project teams and various consultants, as well as our internal Quality Control team to efficiently deliver the design intent of the project. Tasks include code review, oversight and creation of the complete contract documents and specifications, including redlining drawings and specifications, agency processing, preparation of Additional Service Requests, coordination and management of consultants, and training and mentoring of the documentation team. Qualifications: Minimum of 7 years' architectural experience required Minimum of 6 years' experience on multi-family projects Construction administration experience preferred Knowledge of Revit required Excellent organization skills required Education: Bachelor's degree in Architecture required California licensed Architect required Position Location: The Project Architect will be located in our downtown Oakland office. We offer a hybrid schedule of working in the office 3 days and working Thursday – Friday from home. Salary Range: $95,000 - $125,000/year About TCA Oakland: The Oakland studio opened in 2013 and is led by the Principal in Charge, Radziah Loh. This dynamic group is tight-knit, efficient, and effective! Not only does this group regularly socialize outside of the office, they root for their Bay Area sports teams with a passion met by no one. The Oakland studio revels in the hip, up-and-coming East Bay scene and boasts views of the San Francisco skyline. The diverse culture of the Bay Area, seeps into the studio and is mirrored in the work the Oakland team produces. Their projects are transforming the Bay Area's major cities including: San Francisco, Berkeley, Oakland, Emeryville, San Jose, South City, Mountain View, and more. And the best part? The 12th St. BART station is just outside the building, which means you can access any of the Bay Areas' surrounding cities within minutes! Welcome to TCA-Oakland! Benefits: TCA offers a comprehensive benefits package including medical, dental, vision, 401K, life insurance, paid holidays, vacation and paid time off. We also offer bonus opportunities and the opportunity to work a flexible schedule with half days on Friday. As part of our commitment to our staff's professional development, TCA provides a full library of IDP materials to train and expose young professionals to various areas of architecture and become more well-rounded Architects as they prepare for licensure. TCA also reimburses for successfully completed ARE tests, as well as CA licensing fees. TCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability or genetics. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://tcaarch.applicantpro.com/jobs/3962273-346315.html

Failure Analysis Technician

About NY Creates: NY Creates serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY Creates also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of more than $25 billion - placing it at the global epicenter of high-tech innovation and commercialization. Job Description: JOB SUMMARY NY Creates is seeking a skilled and motivated Failure Analysis Technician to support our advanced 300mm semiconductor development operations. This role focuses on the offline characterization and analysis of semiconductor structures and devices using advanced instrumentation such as SEM, FIB, and TEM. The successful candidate will play a key role in identifying defects, supporting root cause investigations, and contributing to process improvement initiatives. This position requires hands-on expertise in analytical techniques, strong communication skills, and the ability to collaborate with cross-functional teams in a fast-paced R&D environment. Job responsibilities include but are not limited to: Operate and maintain advanced analytical tools, including Scanning Electron Microscopes (SEM), Focused Ion Beam (FIB) systems, Transmission Electron Microscopes (TEM), and other laboratory equipment. Perform physical and electrical failure analysis on silicon wafers, semiconductor packages, and components. Conduct sample preparation techniques such as delayering, cross-sectioning, and TEM lamella fabrication using FIB. Execute SEM imaging, FIB milling, and TEM sample preparation to support internal teams and customer requests. Analyze and interpret data to determine root causes of defects and performance issues. Prepare comprehensive reports documenting analytical findings, failure mechanisms, and recommended corrective actions. Collaborate with engineers and researchers to define analysis strategies and communicate effectively. Identify and implement improvements to analytical methods, sample preparation techniques, and lab workflow efficiency. Develop and optimize new sample prep procedures (e.g., wet etch, plasma etch) to expand lab capabilities. Work with the Metrology, FA, and Test Manager to identify training and development opportunities aligned with departmental goals. Maintain up-to-date training certifications and participate in performance evaluations and program planning. Other reasonable duties as assigned. Requirements: Minimum Requirements Associate's degree in engineering, Materials Science, Physics, or a related technical discipline from a college or University accredited by the USDOE or internationally recognized accrediting organization, OR equivalent experience with 10 years in semiconductor manufacturing, R&D, or failure analysis. Fundamental understanding of semiconductor devices, materials, process flows, and IC design. Hands-on experience in a failure analysis lab environment with exposure to SEM/FIB/TEM techniques. Proficiency in sample preparation, imaging, and defect analysis. Strong problem-solving and analytical skills with attention to detail. Effective communication skills, both written and verbal, for technical reporting and cross-functional collaboration. Proficient in Microsoft Office and general computer literacy. Ability to work independently, manage multiple tasks, and adapt to a dynamic environment. Willingness to work evening or off-shifts as needed. Commitment to laboratory safety and cleanroom protocols. This position is contingent on the satisfactory completion of a background check; this position may require annual background checks. Preferred Qualifications Bachelor's degree in engineering, Physics, Materials Science, or a related field from an accredited institution. 6 years of experience in semiconductor failure analysis or analytical lab settings. Proficiency with Dual-Beam FIB systems, high-resolution SEM, and advanced TEM tools. Prior experience supporting process integration or device development teams. Familiarity with advanced failure analysis methodologies and root cause analysis frameworks. Don't meet every requirement? At NY Creates we are dedicated to building a welcoming, team. If you are excited about working for NY Creates but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit or a fit for another role at NY Creates. Benefits Medical, Vision, and Dental Competitive Pay and PTO Flexible Heath Spending and Dependent Care Accounts Basic / Optional Life Insurance Post-Retirement Health Insurance Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service. Optional employee contributed retirement account. Location: 257 Fuller Road, Albany, NY 12203 OR Remote Salary Range: $34 - $36/hour *Posted salary rates are determined upon experience and education Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY. The Research Foundation is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at 518-437-8686.

Electrical Engineer II (VA)

Electrical Engineer II (Contract) (Chantilly, VA area) Description *Top Skills/Experience the hiring manager is looking for: *Building Ruggedized Servers *Understanding high speed signals and signal characteristics *3-5 years of experience *This role is more of hybrid role between electronics engineering and system integration. *Candidate will be hands on and work closely with integration teams- mechanical software, with the production teams and Product Engineers. Technical Skills: *Proficiency in electrical circuit design, analysis, and simulation software. *Practical experience with electrical testing equipment and familiarity with manufacturing processes is a plus. *Experience with Building Ruggedized Servers and Understanding high speed signals and signal characteristics are “plusses” *Knowledge of electrical codes, standards, and regulations. *Familiarity with CAD software for creating schematics and layouts. *Problem-Solving Abilities: Strong analytical and problem-solving skills to identify and resolve electrical engineering issues. *Communication Skills: Excellent verbal and written communication skills to convey complex technical concepts effectively. *Attention to Detail: Meticulous attention to detail in designing, testing, and documenting electrical systems. *Ability to identify potential risks or errors and implement appropriate measures. *Time Management: Effective time management and organizational skills to handle multiple projects simultaneously and meet deadlines. Qualifications: *Education: A bachelor's or master's degree in Electrical Engineering or a related field is typically required. *U.S. Citizen. Job Description: Design and Development: Design electrical systems, components, Ruggedized Servers, and products based on project requirements and specifications. Develop and test prototypes to ensure functionality, performance, and safety. System Analysis: Analyze electrical systems and circuits, perform calculations, and use simulation software to evaluate their performance and make necessary improvements. Identify and troubleshoot issues and propose effective solutions. Project Management: Plan and manage electrical engineering projects, including creating project timelines, allocating resources, and coordinating with cross-functional teams. Ensure projects are completed within budget and schedule constraints. Technical Documentation: Prepare detailed technical documentation, including specifications, schematics, diagrams, and test reports. Maintain accurate records of design modifications and project progress. Compliance and Safety: Ensure compliance with relevant electrical codes, standards, and regulations. Conduct risk assessments and implement safety measures to minimize hazards and maintain a safe working environment. Collaboration: Collaborate with other engineers, technicians, and professionals to integrate electrical systems into larger projects or products. Communicate effectively and work as part of a team to achieve project goals. Research and Innovation: Stay updated with the latest advancements in electrical engineering technologies and methodologies. Research and propose innovative solutions to enhance product performance and efficiency. Approximate hourly pay rate range: $40-$50/hour.

Project Manager- Internal Audit Engineering

Genesis10 is seeking a Project Manager for a position located in Dallas, TX 75201. This is a 6-month contract opportunity. Summary: Our client is seeking a Project Manager to support ongoing workstreams for their Engineering & Data Analytics Internal Audit Division. This is a fully onsite position, 5 days per week. The Project Manager will be adding additional capacity to the Internal Audit engineering global technology office. The ideal candidate should be able to perform project management activities with minimal guidance. Responsibilities: Managing key dependencies and risks at the project and portfolio level. Updating and tracking project plans and milestones. Preparing weekly status reports. Tracking open items and follow-ups. Product testing. Requirements: 5 years of experience as a Project Manager or Product Owner. Experience working with Jira (including Jira Dashboards) and/or Confluence. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Desired Skills: PMP or other PM industry certifications. Prior experience supporting Internal Audit or as an audit practitioner. Prior experience in Global Banking or management consulting. Pay Rate: $65 - $73 per hour If you have the described qualifications and are interested in this exciting opportunity, apply today! Aptask Global Workforce (AGW) ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery. Benefits of working with ApTask Global Workforce include: Medical Dental Vision Sick Pay (for applicable states/municipalities) Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website https://www.agwtalent.com/ . ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Network Infrastructure Engineer

I hope this message finds you well! My name is Shobana and I am a Talent Acquisition Recruiter at Tata Consultancy Services (TCS). I came across your profile and was truly impressed by your experience. We currently have exciting full-time opportunity for EUC Desktop Support Engineer Tata Consultancy Services and I believe your experience aligns perfectly with what we are looking for. I’d love to connect and discuss how this role could be a great next step in your career. Role: L3 Infrastructure Engineer Type: Fulltime Location: Liberty, NC Job Description Must Have Technical/Functional Skills: Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities Network (LAN, WAN and Wireless) Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic) TCP/IP, DHCP, Subnetting, VLAN, POE Experience with packet capturing example: Wire Shark Network maintenance, support and refresh Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.) Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc. Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair DHCP, DNS, Print Server, File Shares, Microsoft SCCM Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware Knowledge of Server 2012/2016 Policy and Security Management Critical plant floor hardware support Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.) ANDON and PLC (Programmable Logical Controls) support knowledge First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME’s) Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime Others Must Have Attributes for Level 3 Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment Ready to travel to other Toyota sites/locations within the US to support on a short basis. Strong team worker with professional demeanor and strong ethics Good written and oral communication skills are required Experience with remote control tools and remote support (off-site) Ongoing support of various Manufacturing computer systems Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects Change Management process Associate or bachelor’s degree in computer information systems, Computer Science or related field TMMBC English 50%-100% Competence Nice To Have Experience and/or knowledge of PLC’s a plus. Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition) Knowledge of iGear, Kepware, or other machine data gathering tools SQL Server database administration (backu ps, security, monitoring, etc.) Manage storage and backup systems Previous experience supporting a large corporate, manufacturing environment Experience supporting and troubleshooting Business and Mission Critical applications 3 to 5 years of experience performing Level 3 responsibilities Knowledge of Cisco Voice over IP hardware/software/server operation/configuration Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries. Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. Troubleshoot Operating System issue. Connection issues with LAN/WAN. Update tickets with accurate and timely records of work performed, and resolution details Maintain and contribute to a knowledge base. Coordinate hardware warranty repair. Perform inventory management activities as required in coordination with asset management and other corporate groups. Escalate to 3rd party vendors when necessary Responsible for raising and coordinating problem management issues Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. Receives instructions from certified technicians and project managers to troubleshoot advanced issues. Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. Primary responsibility to manage End User related incidents and requests. Go to person for all plant IT related requests (Password resets, access etc. specific to plants). If you are interested, please fill out the details and attach your updated resume: Name : Contact No : E-mail ID : LinkedIn : Do You Require Sponsorship to Work in USA Now or In Future? Type of Work Authorization : Validity of Work Authorization (if Applicable) : Previous Working Experience with TCS (Y/N) : Expected Salary : Last/Current Employer : Current Location : Preferred Location (As per Job description) : Are you comfortable with Full Time job opportunity(Y/N) : Day 1 start onsite(Y/N) : Total Experience (in years): Relevant Experience (in years) : Relevant Experience for L3 Infrastructure Engineer (In Years) : Shobana M Talent Acquisition Group - North America Tata Consultancy Services Mailto: [email protected] Website: http://www.tcs.com