Food

Director of Insurance Accounting

Director, Insurance Accounting Insurance Controllership | Corporate Finance Full-Time / Springfield, MA or Boston, MA The Opportunity As a Director within the Controllers Organization, you will play a key role in helping MassMutual continue its journey toward becoming a best-in-class finance organization. We are looking for a collaborative and forward-thinking accounting leader who brings curiosity, initiative, and a passion for continuous improvement. In this role, you will lead insurance accounting and controllership activities, providing meaningful financial insights, strengthening controls, and driving process improvements. You'll work alongside talented professionals across Finance, Investments, Reinsurance, Treasury, and Actuarial teams to deliver accurate financial reporting and support strategic business decisions. The Team The Insurance Controllership team is a highly visible group within Corporate Finance, comprised of talented professionals with diverse backgrounds and experiences. The team is responsible for monthly and quarterly financial close activities, general ledger oversight, management reporting, financial statements, and regulatory filings. We partner closely with business stakeholders to support new product launches, provide insight into financial results, and drive continuous process improvements. Our team is committed to delivering timely, accurate, and reliable financial information while fostering a collaborative, inclusive, and results-oriented culture. The Impact As Director, you will lead the Institutional Solutions Controllership team, overseeing insurance accounting, analysis, and financial reporting for MassMutual's insurance products. You will identify reporting risks and opportunities, provide strategic financial guidance, and help ensure strong governance and operational excellence across the accounting function. Key responsibilities include: Lead and develop a team of accounting professionals while overseeing work performed by outsourced partners and fostering a collaborative, inclusive culture. Ensure the accurate and timely completion of monthly, quarterly, and annual close processes for complex insurance accounting activities. Analyze financial results, identify key trends and drivers, and communicate insights clearly to leadership and business partners. Build strong partnerships with Treasury, Investment Accounting, Reinsurance Accounting, Reporting, Strategic Business Partners, and Corporate Actuarial teams to support business and reporting objectives. Present financial results and recommendations to senior leadership with confidence and clarity. Develop, document, and maintain a strong internal control framework, ensuring compliance with policies, procedures, and regulatory requirements. Monitor and oversee insurance accounting activities, including those performed by external service providers, to ensure effective control execution. Lead accounting research, policy implementation, and operational readiness for new Institutional Solutions products and insurance-related transactions. Partner with Accounting Policy and other teams to assess and implement new GAAP and statutory accounting guidance. Champion operational excellence, continuous improvement, and best practices across the controllership function. This role offers the opportunity to make a significant impact in a dynamic environment while partnering across the organization to enhance reporting quality, strengthen controls, and improve business outcomes. Minimum Qualifications Bachelor's degree 8 years of progressive accounting experience within public accounting and/or a large, complex corporate environment. 3 years of insurance accounting experience, including general ledger processing and month-end close activities. 3 years of experience applying U.S. GAAP and statutory accounting principles. 3 years of experience analyzing accounting data, interpreting financial results, and communicating insights to stakeholders. 2 years of experience coaching and/or developing accountants and external consultants, either as a direct manager of people or as a project/team lead The Ideal Qualifications CPA, Master’s degree, MBA, or equivalent NAIC statutory accounting experience Experience with Institutional solutions including, Pension Risk Transfer (PRT), Institutional Insurance and Funding Agreements Experience designing, executing, and documenting internal controls, including identifying and remediating control issues. Strong multitasking skills with the ability to adapt to change and manage competing priorities Ability to lead complex, long-term projects, take ownership, and drive them to successful completion Ability to perform independent research and serve as a key resource for resolving unique or complex business issues Experience driving finance transformation initiatives, continuous improvement, and operational efficiencies Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively to leadership, staff, and regulatory bodies Intellectual curiosity and a commitment to continuous learning and professional development What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset LI-CR37 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

  • Boston, MA

  • no content

ABOR/IBOR Business Systems Analyst - Investment Accounting

Business Systems Analyst – Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for BlackRock Aladdin Accounting Platform and related applications. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual’s Investment Management Technology team. Our mission is to build reliable automation solutions for the Investment Operations business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual’s Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a “master application developer” but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment accounting across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Lucid Chart, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor’s degree 8 years of experience with designing and implementing complex solutions 5 years of investment data experience with an understanding of systems and data management. 3 years of experience with BlackRock Aladdin ABOR/IBOR 5 years of experience with investment management systems (from front office to middle office, to back office) 5 years of data analysis experience working with large data sets and multiple sources of data. The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience with platforms like BlackRock Aladdin OMS is highly preferred Experiene with BalckRock Aladdin ABOR implementaion is preferred Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. LI-RK1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

  • Springfield, MA

  • no content

Salesforce Solutions Architect

The Opportunity: We are seeking a highly skilled Salesforce Solutions Architect with deep expertise in Salesforce Financial Services Cloud (FSC) and a strong background in the insurance industry. The ideal candidate will design, architect, and implement scalable Salesforce solutions that align with business objectives, regulatory requirements, and best practices. This role requires a strong understanding of insurance processes, policy management, claims handling, customer engagement, and integrations with core insurance and financial systems. The Impact: Solution Architecture & Design Lead the architectural design and implementation of Salesforce Financial Services Cloud (FSC) solutions tailored for the insurance industry. Define end-to-end system architecture, ensuring loose coupling, scalability, and compliance with enterprise standards. Leverage data integration solutions such as event streaming, application API, ETL tools for consuming and providing access to Salesforce data Develop and maintain a robust data model for insurance-specific FSC objects such as Policy, Claims, Financial Accounts, and Relationships. Design solutions that ensure seamless integration with policy administration systems, underwriting platforms, claims processing, and regulatory compliance tools. Technical Leadership & Development Provide technical leadership to Salesforce development teams, ensuring adherence to Apex, Lightning Web Components (LWC), and API best practices. Knowledge and working experience with Data Cloud Oversee configuration, customization, and integration efforts, ensuring optimal use of Salesforce’s declarative capabilities. Drive adoption of automation using Flows, Einstein AI, and OmniStudio. Experience in Digital Engagement (Service Cloud Voice) Ensure high-quality delivery through code reviews, design reviews, and architectural governance. Stakeholder Engagement & Business Alignment Collaborate with business stakeholders, product owners, and insurance domain experts to translate business requirements into technical solutions. Provide architectural guidance on customer engagement, agent portals, self-service platforms, and digital transformation initiatives. Advocate for Salesforce best practices, governance, and security standards. Engage with Enterprise Architecture and influence enterprise recommendations and direction. Integration & Data Strategy Define data migration strategies, ensuring seamless transition from legacy CRM or policy systems. Implement secure and compliant API integrations with core insurance platforms, banking systems, and external services. Work closely with enterprise data architects to ensure data consistency, reporting accuracy, and regulatory compliance. Security & Compliance Ensure solutions comply with insurance industry regulations (e.g., GDPR, HIPAA, FINRA, KYC, AML). Implement role-based security, encryption, and access controls to protect sensitive client and policyholder data. Work with compliance teams to align Salesforce capabilities with industry security requirements. Required Qualifications: Bachelor's Degree in computer science, engineering or technical designation 10 years of experience in Salesforce architecture and development. Experience implementing Salesforce Financial Services Cloud (FSC). Strong knowledge of insurance processes, such as: policy management, claims processing, underwriting, and customer engagement. Expertise in Apex, Lightning Web Components (LWC), REST/SOAP APIs, and Event-Driven Architecture. Experience integrating Salesforce with policy administration systems, financial platforms, and document management solutions. Strong understanding of Salesforce security, compliance, and governance best practices. Experience with DevOps and CI/CD tools for Salesforce (e.g., Gearset, Copado, Jenkins). Preferred Qualifications: Experience working with OmniStudio, Einstein AI, and Marketing Cloud for customer engagement. Knowledge of insurance regulatory frameworks and how they impact CRM design. Familiarity with Mulesoft and other/home-grown middleware for API integration. Strong background in data modeling and master data management (MDM) for financial services. Salesforce certifications, such as: Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Financial Services Cloud Accredited Professional (preferred) Salesforce Certified Technical Architect (CTA) (a plus) LI-MC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

  • Boston, MA

  • no content

AI Engineer

Job Description AI Engineer | Data Science & AI Engineering Full-Time Hybrid (3 days/per week in office) The Opportunity MassMutual’s AI & Data Science team is seeking a skilled AI Engineer to join our high-performing, cross-functional team. In this role, you will own the design, development, and delivery of AI solutions that address complex, high-value business problems across the enterprise. You’ll apply machine learning, generative and agentic AI, and LLM-based techniques to real-world challenges, working independently to scope problems, build and evaluate solutions, and bring them into production. At this level, you are expected to take full ownership of defined initiatives with minimal supervision, driving quality and performance from development through deployment. The Team This is a unique opportunity to work alongside experts in applied AI, statistics, and computer science. The team operates at the intersection of cutting-edge research and enterprise delivery, building AI solutions that shape the future of MassMutual and the life insurance industry at large. We partner closely with technology and business stakeholders across the organization, and we invest in growth through a culture of peer learning, candid feedback, and shared technical standards. The team is defined by a shared commitment to scientific and engineering excellence, meaningful work, and the kind of collaboration that makes challenging problems tractable. The Impact Design, build, and deliver end-to-end AI/ML solutions for defined business use cases, using LLMs, deep learning, agentic AI, and probabilistic modeling, with ownership of quality and performance from development through deployment. Frame and scope AI problems independently, defining success metrics and evaluation criteria in collaboration with stakeholders before and during solution development. Design and conduct rigorous evaluations of AI system performance, including experimentation, benchmarking across models, and quantitative analysis, to validate approaches and support sound technical decisions. Build rapid prototypes to test AI approaches and advance validated solutions into production-grade applications (e.g., intelligent interfaces, dashboards, automated pipelines). Apply best practices in AI development, responsible AI deployment, and production engineering, contributing to team-wide standards and reusable frameworks. Communicate findings and recommendations clearly to technical peers and non-technical stakeholders, translating quantitative results into actionable insights. Contribute to team knowledge and development, including peer feedback, documentation, and knowledge sharing with less experienced colleagues. The Minimum Qualifications 4 years of experience in data science, machine learning, or AI engineering, with a track record of delivering AI/ML solutions independently and at scale. 4 years of experience across the following areas: Machine learning, statistics, NLP, and LLMs, including generative AI, agentic architectures, prompt engineering, and evaluation of LLM performance across foundation models. Building and deploying production AI systems, including model integration, API development, and cloud-based infrastructure. Python programming, with the ability to write clean, well-tested, production-quality code. Bachelor’s degree in Computer Science, Statistics, Applied Mathematics, Electrical Engineering, Physics, or a related quantitative field. The Ideal Qualifications Experience with agentic AI frameworks and tooling, such as Bedrock AgentCore, AWS Strands, Azure, and MCP/A2A protocols. Breadth across AI and data science methods, including classical ML, causal inference, optimization, and Bayesian approaches, with comfort working across techniques as problems demand. Proficiency in SQL and database design; familiarity with cloud-native data platforms, vector databases, and semantic search. Master’s degree or equivalent depth demonstrated through research, applied projects, or prior work. Candidates with a Master’s may be considered with fewer years of professional experience. Applied research credentials, such as published work, significant open-source contributions, or a demonstrated record of scientific rigor in industry. Clear and effective communication skills, with the ability to explain technical concepts and present findings to both technical and non-technical audiences. What to Expect as Part of MassMutual and the Team Regular meetings with the AI & Data Science team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits LI-SC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

  • Springfield, MA

  • no content

Full Stack Developer

Full Stack Developer Web Application Development Full time, Springfield/Boston The Opportunity This role offers the opportunity to build and evolve the digital platforms that support MassMutual's marketing, customer engagement, advisor experience, and business growth objectives. As a Full Stack Developer, you'll work across the entire application stack, designing and delivering modern, scalable web solutions using technologies such as React, Node.js, AWS, and Kubernetes. You'll own features from concept to production, solving complex technical challenges while ensuring applications are secure, performant, reliable, and maintainable. You'll collaborate closely with product owners, UX designers, architects, and fellow developers to deliver high-quality digital experiences that create measurable business value. This role requires both strong technical expertise and the ability to influence technical direction, lead complex initiatives, and drive engineering best practices. In addition to developing new capabilities, you'll mentor other developers, participate in architecture and code reviews, and help continuously improve our development processes, automation, and delivery pipelines. Within Marketing Technology, you'll have the opportunity to work on a diverse portfolio of high-visibility websites and digital products while gaining exposure to modern cloud architectures, AI-enabled capabilities, personalization, experimentation, analytics, and large-scale platform modernization efforts. This is an ideal opportunity for a developer who enjoys learning emerging technologies, taking ownership of meaningful work, and helping shape the future of MassMutual's digital ecosystem. The Team You'll join a collaborative, globally distributed team of developers based in Springfield, Boston, and India who are passionate about building exceptional digital experiences and supporting one another's success. We foster a culture of ownership, continuous learning, knowledge sharing, and open communication, where team members are encouraged to contribute ideas, challenge assumptions, and help drive technical innovation. The team works closely with product owners, UX and design partners, architects, marketing stakeholders, analytics teams, and risk and compliance partners to deliver secure, high-quality digital solutions that create meaningful business and customer impact. The Impact 1. Design, develop, and maintain modern web applications Build and enhance scalable, responsive web applications that directly power potential customer- and advisor-facing digital experiences. 2. Lead the delivery of complex technical features and solutions Own the technical implementation of features from design through deployment, collaborating with product, design, and architecture teams to deliver high-quality solutions that ensure alignment with business goals and technical standards. 3. Ensure application performance, reliability, and quality Monitor, troubleshoot, and optimize applications by identifying performance bottlenecks, resolving defects, and implementing observability and monitoring solutions to help maintain a secure, reliable, and seamless experience for potential customers. 4. Champion engineering best practices and continuous delivery Participate in architecture reviews, code reviews, automated testing, and CI/CD processes to improve software quality and deployment efficiency to help the team deliver features faster, more consistently, and with greater confidence. 5. Mentor and support other developers Provide technical guidance, coaching, and knowledge sharing to team members, help developers solve problems, estimate work, and grow their skills to grow a culture of continuous learning and collaboration. 6. Collaborate across business and technology teams Partner closely with product owners, UX designers, architects, marketing stakeholders, analytics teams, and risk and compliance partners to define solutions that meet customer and business needs to ensure we deliver secure, accessible, and impactful digital experiences that drive measurable value for the organization. The Minimum Qualifications (Required) Bachelor’s degree in computer engineering, computer science, information systems, or a similar technical field. 5 years of software engineering/development experience. 4 years working on modern front-end JavaScript frameworks. 2 years working in a mature agile environment. 1 years working with AI technologies like Claude or Copilot. The Ideal Qualifications (Preferred) Strong understanding of modern web application architecture, including scalability, performance optimization, security, observability, and maintainability. Experience designing and implementing cloud-native solutions, including containerized applications, microservices, and distributed systems. Proficiency in modern content management systems. Knowledge of modern software engineering practices such as CI/CD, automated testing, infrastructure as code, and DevSecOps principles. Experience integrating and optimizing APIs, monitoring platforms, analytics tools, and other third-party services within enterprise applications. Ability to troubleshoot complex production issues, identify root causes, and implement sustainable solutions that improve application reliability and user experience. Experience evaluating and adopting emerging technologies, frameworks, and development tools to improve team productivity and platform capabilities. Experience working with relational and document-based database systems. Strong collaboration and communication skills, with the ability to work effectively across technical teams and business partners to achieve shared outcomes. Ability to mentor and support other developers through technical leadership, knowledge sharing, and constructive feedback while contributing to a culture of continuous learning and accountability. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset LI-RK1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

  • Springfield, MA

  • no content

Head of Strategic Finance for Enterprise Technology Experience (ETX), Global Business Services (GBS) and Enterprise Allocations (EA)

Head of Strategic Expense - Enterprise Technology Experience (ETX), Global Business Services (GBS) and Enterprise Allocations (EA) Full-Time New York, NY, Boston, MA or Springfield, MA The Opportunity The Head of Strategic Finance for Enterprise Technology Experience (ETX), Global Business Services (GBS) and Enterprise Allocations (EA) will work with management of both ETX, GBS and colleagues across Corporate Finance to provide high quality analysis and information to facilitate decision-making. The incumbent will report to the Head of Strategic Expense Management. The Team As a member of Corporate Finance, you’ll have an opportunity to join an engaged team of professionals who provide high-quality analysis and advice to the enterprise’s leadership team and actively support both growth and profitability. The Impact As the senior corporate finance executive working regularly with the senior management team of ETX and GBS, this role is responsible for leading the following Corporate Finance work: Lead matrixed teams that prepare high quality financial analysis and information to influence important decisions. This includes quarterly reviews of spend versus plan and forecasts and contributes to the development of robust CBAs (business cases) and measuring and updating progress as they are executed. Serve as the Senior Finance leader supporting ETX and GBS leadership teams on the development and support of strategic plans, and short-term and long-term management goals and objectives, appropriately balancing finance partner and corporate stewardship responsibilities. Respected thought partner in the development and execution of strategies and initiatives to achieve organizational aspirations, including active, ongoing involvement in pursuing the Strategic Planning and Delivery revenue enhancement and efficiency goals. This includes working to simplify financial processes, data flows and assignment of cost allocation impacts. Maintain strong knowledge of technology development life cycle process, technology innovation, technology risk analysis and assessment, technology management, competitor technology practices, and key industry metrics – which are used to assess risk, return on investment, and spend versus budget. Monitor financial performance drivers, risks, metrics and timely communicating trends and observations. Evolve reporting and current processes to modern approaches (e.g. dashboards with high quality financial analysis and insights) to facilitate important decisions, working with FP&A, Controllers, Actuarial, Corporate Strategy and others. This includes leading teams that develop financial insights that are representative of factual performance and deep insights to drive decision support and track management action. Lead matrixed teams that drive the development of ETX and GBS forecasts with a focus on material aspects of P&L and Balance Sheet impacts with clear documentation of basis for assumptions. Establish formal sign off on forecast and plan assumptions with ETX and GBS leaders. Act as key liaison between ETX and GBS and the FP&A/Corporate Finance organization, leveraging work done throughout FP&A to provide holistic finance support to ETX and streamlining requests from FP&A/Corporate Finance of ETX and GBS. Informs Global talent strategy including establishing appropriate governance and transparency around hiring practices and expectations commensurate with financial plan. Establish robust process around service provider and service receiver expense transparency (e.g. tech expense to product revenue ratios) to drive decision-making to improve financial performance and track results. Key contributor to the modernization of the strategic finance organization – leveraging ability to work through ambiguity, strong communication and change management and mobilize matrixed team’s around most important work. The Head of Strategic Finance for ETX and GBS is also responsible for management of the Enterprise Expense Allocations and P&L Analytics team. The Expense Lead of Allocations and P&L Analytics and their team have experience in financial expense allocation processes, inter-company allocations, financial statement analysis, driver-based forecasting, activity-based costing, and insurance products. The Expense Allocations team excels at working collaboratively and cross-functionally with subject matter experts to ensure that the company’s expense allocation methodology incorporates material assumptions. A large part of this Expense Allocation team’s responsibilities includes supporting and interacting with senior leaders on all things related to expense allocations and P&L analytics. Analysis includes, but is not limited to, in-depth GAAP and STAT variance analysis at the company consolidated level, unit cost calculations, capital budgeting, and market / peer expense analysis. The team provides the key inputs and analysis for setting annual expense targets, goals, and budget; and will work proactively with finance and business leaders to monitor expenses by business unit and product-level P&Ls. This role will also liaison with the Strategic Planning & Delivery (SP&D), PMO and Procurement teams to increase transparency to improve economics and execution rigor Build more robust and pro-active transparency to improve economics (connect business drivers to spend, 3rd party spend, portfolio execution and eventual benefit realization) Transparency into funding capacity and alignment (improve T shirt size), CBA, execution health metrics and benefit realization (SPD & BAU programs) – linkage to forecast (spend and benefits) Transparency into Procurement levers / options and drive strategic trade-off discussions w/ ELT/SLT in partnership with procurement. Create clear linkage to forecast and process for SFBPs to validate growth, savings and cost avoidance The Minimum Qualifications 15 years experience working on financial aspects of large, sophisticated technology organizations, digital transformations and data strategy, including experience in financial services (experience with permanent insurance a plus) Ability to influence and lead others toward shared goals and objectives Knowledge of applicable U.S. GAAP financial reporting requirements (insurance regulatory reporting a plus) Exceptional relationship building and influencing skills Excellent communication and listening skills, including the ability to convey complex information in readily understandable terms Demonstrated experience with creative problem-solving and process improvement Ability to work well under pressure and manage multiple deliverables Depending on the home location of the candidate, this leader should have the ability to travel between our New York, Boston and Springfield locations as needed Bachelor’s degree in Business/Finance/Accounting or related discipline Leadership Responsibilities Develop and maintain strong working relationships with ETX, business and corporate leaders, through regular value-add involvement in planning, strategy and team update meetings Communicate complex information and analysis in clear, simple and understandable terms with appropriate context, focused on actionable content Inspire, lead and execute on Corporate Finance transformation goals, including data-driven financial analysis, automated reporting, advanced analytics; developing staff and successors for key roles. Also, work to influence the culture, promoting self-service, collaboration, benchmarking and disciplined cost-benefit analyses Create an environment that fosters a culture of innovation, empowerment and collaboration. Actively champion the Corporate Finance’s work to attract, retain, and develop top-tier diverse talent The Ideal Qualifications Innate ability to lead and influence senior leaders and executives through ambiguity to mobilize teams and peers to deliver on key results. Tech forward leader with proven track record of implementing new and innovative technologies with strong communication, training and change management skills Excellent verbal and written communication skills with ability to convey complex materials to all levels of the organization including senior executives Demonstrated experience in implementing advanced forecasting / strategic planning techniques including activity based costing and zero-based budgeting Master’s degree in Business/Finance/Accounting or related discipline High degree of financial acumen Strong analytical skills; ability to analyze financial data sets and understand the “so what” Organized and detail-oriented; Ability to work well under pressure and manage multiple deliverables Proactive and self-motivated; anticipate upcoming business partner projects and deliverables Ability to think critically and demonstrate good judgment. Demonstrate experience with creative problem-solving Experience driving transformation efforts Ability to work through large data sets to understand key trends Innate desire to provide excellent service to clients MBA or CPA designation is a preference What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset LI-LC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

  • Springfield, MA

  • no content

Full Stack Developer

Full Stack Developer Web Application Development Full time, Springfield/Boston The Opportunity This role offers the opportunity to build and evolve the digital platforms that support MassMutual's marketing, customer engagement, advisor experience, and business growth objectives. As a Full Stack Developer, you'll work across the entire application stack, designing and delivering modern, scalable web solutions using technologies such as React, Node.js, AWS, and Kubernetes. You'll own features from concept to production, solving complex technical challenges while ensuring applications are secure, performant, reliable, and maintainable. You'll collaborate closely with product owners, UX designers, architects, and fellow developers to deliver high-quality digital experiences that create measurable business value. This role requires both strong technical expertise and the ability to influence technical direction, lead complex initiatives, and drive engineering best practices. In addition to developing new capabilities, you'll mentor other developers, participate in architecture and code reviews, and help continuously improve our development processes, automation, and delivery pipelines. Within Marketing Technology, you'll have the opportunity to work on a diverse portfolio of high-visibility websites and digital products while gaining exposure to modern cloud architectures, AI-enabled capabilities, personalization, experimentation, analytics, and large-scale platform modernization efforts. This is an ideal opportunity for a developer who enjoys learning emerging technologies, taking ownership of meaningful work, and helping shape the future of MassMutual's digital ecosystem. The Team You'll join a collaborative, globally distributed team of developers based in Springfield, Boston, and India who are passionate about building exceptional digital experiences and supporting one another's success. We foster a culture of ownership, continuous learning, knowledge sharing, and open communication, where team members are encouraged to contribute ideas, challenge assumptions, and help drive technical innovation. The team works closely with product owners, UX and design partners, architects, marketing stakeholders, analytics teams, and risk and compliance partners to deliver secure, high-quality digital solutions that create meaningful business and customer impact. The Impact 1. Design, develop, and maintain modern web applications Build and enhance scalable, responsive web applications that directly power potential customer- and advisor-facing digital experiences. 2. Lead the delivery of complex technical features and solutions Own the technical implementation of features from design through deployment, collaborating with product, design, and architecture teams to deliver high-quality solutions that ensure alignment with business goals and technical standards. 3. Ensure application performance, reliability, and quality Monitor, troubleshoot, and optimize applications by identifying performance bottlenecks, resolving defects, and implementing observability and monitoring solutions to help maintain a secure, reliable, and seamless experience for potential customers. 4. Champion engineering best practices and continuous delivery Participate in architecture reviews, code reviews, automated testing, and CI/CD processes to improve software quality and deployment efficiency to help the team deliver features faster, more consistently, and with greater confidence. 5. Mentor and support other developers Provide technical guidance, coaching, and knowledge sharing to team members, help developers solve problems, estimate work, and grow their skills to grow a culture of continuous learning and collaboration. 6. Collaborate across business and technology teams Partner closely with product owners, UX designers, architects, marketing stakeholders, analytics teams, and risk and compliance partners to define solutions that meet customer and business needs to ensure we deliver secure, accessible, and impactful digital experiences that drive measurable value for the organization. The Minimum Qualifications (Required) Bachelor’s degree in computer engineering, computer science, information systems, or a similar technical field. 5 years of software engineering/development experience. 4 years working on modern front-end JavaScript frameworks. 2 years working in a mature agile environment. 1 years working with AI technologies like Claude or Copilot. The Ideal Qualifications (Preferred) Strong understanding of modern web application architecture, including scalability, performance optimization, security, observability, and maintainability. Experience designing and implementing cloud-native solutions, including containerized applications, microservices, and distributed systems. Proficiency in modern content management systems. Knowledge of modern software engineering practices such as CI/CD, automated testing, infrastructure as code, and DevSecOps principles. Experience integrating and optimizing APIs, monitoring platforms, analytics tools, and other third-party services within enterprise applications. Ability to troubleshoot complex production issues, identify root causes, and implement sustainable solutions that improve application reliability and user experience. Experience evaluating and adopting emerging technologies, frameworks, and development tools to improve team productivity and platform capabilities. Experience working with relational and document-based database systems. Strong collaboration and communication skills, with the ability to work effectively across technical teams and business partners to achieve shared outcomes. Ability to mentor and support other developers through technical leadership, knowledge sharing, and constructive feedback while contributing to a culture of continuous learning and accountability. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset LI-RK1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

  • Boston, MA

  • no content

Project Manager - Institutional Solutions Technology

Project Manager Institutional Solutions Technology Full Time - Springfield, MA The Opportunity MassMutual’s Institutional Solutions Technology organization is seeking an experienced Project Manager to lead the delivery of technical solutions that support Institutional Solutions stakeholders and strategic business outcomes. You will oversee multiple, interdependent workstreams and guide initiatives from planning through implementation. In this highly visible role, you will operate with significant autonomy, partner with leaders across business and technology, and influence decisions related to scope, priorities, risk, resources, and investment. Your leadership will help teams deliver quality solutions on time and within approved funding while strengthening the capabilities that support MassMutual’s institutional customers. The Team You will join a collaborative Institutional Solutions Technology team that partners closely with business sponsors, product and technology leaders, delivery teams, enterprise partners, and external vendors. The team values clear communication, transparency, accountability, continuous improvement, and practical problem-solving. You will help connect strategy to execution across a growing portfolio of initiatives while fostering strong partnerships and disciplined delivery. The Impact Lead multiple project workstreams from initiation through implementation, aligning scope, schedules, dependencies, and deliverables to strategic objectives. Maintain accountability for quality, timelines, scope, and budget, and provide sponsors and management with clear, timely reporting on project health and outcomes. Develop and manage integrated plans, resource forecasts, approved funding, financial forecasts, actuals, risks, issues, decisions, and change requests. Serve as a trusted advisor to business and technology stakeholders, translating complex information into actionable decisions and influencing project direction. Partner with vendors and internal teams to establish expectations, coordinate delivery, address performance concerns, and achieve contractual and project commitments. Anticipate and remove barriers, assess risk and organizational impact, negotiate priorities, and drive issues to resolution so teams can meet objectives. The Minimum Qualifications (Required) Bachelor’s degree 8 years of Project management experience. 5 years of Program management experience. 2 years of Agile delivery experience. The Ideal Qualifications (Preferred) 10 years of project management experience. 5 years of Agile delivery experience. Project Management Professional (PMP) certification. Experience delivering technology solutions or insurance products. Experience managing vendor delivery and vendor relationships. Experience managing project budgets, funding, forecasts, and actuals. Experience preparing written project communications and delivering verbal presentations to stakeholders. Experience delivering products or technology capabilities across multiple lines of business. Experience establishing project structures, delivery practices, or teams in an evolving environment. Demonstrated experience improving project delivery processes or operational practices. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset LI-RK1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

  • Springfield, MA

  • no content

Developer - Policy Admin Systems

The Opportunity MassMutual’s Product Technology team is seeking a Mainframe Engineer – TradV Modernization to support the modernization and ongoing transformation of our TradV (Traditional Vantage) platforms as part of MassMutual’s broader Product Manufacturing strategy. This role will help modernize critical life insurance administration platforms while balancing ongoing support for existing mainframe systems. You will work closely with our global business and technology teams to support new product development, system integration, and platform optimization efforts. This is a hands-on technical role with opportunities to contribute to both development and production support across a high-impact modernization roadmap. The Team The Product Technology organization enables MassMutual’s life insurance and disability income product lines, delivering new product launches, supporting policy administration systems, and driving modernization across legacy and cloud platforms. The TradV Modernization team works across Mainframe and Cloud technologies, partnering closely with Product Manufacturing, Engineering, Architecture, and Operations to support MassMutual’s Product portfolio expansion and platform consolidation efforts. The Impact: Mainframe Development & Modernization Support TradV modernization, product builds, and administration platform enhancements across Life, DI, and Annuity products. Lead and execute development using COBOL, JCL, CICS, DB2, VSAM, and Micro Focus COBOL. Support modernization efforts across hybrid platforms, including Mainframe-to-Cloud transitions. Analyze performance differences between legacy and cloud implementations and drive optimization efforts. Product Delivery & System Integration Work closely with business analysts, product teams, and architects to translate new product specifications into scalable mainframe system changes. Support multiple product launches annually as part of MassMutual’s Product Manufacturing strategy. Collaborate on cross-platform integration involving Vantage, wMA, and modern cloud-based systems. Partner with developers, QA, and production support teams to ensure seamless delivery across SDLC phases. Production Support & Operations Provide Tier 2/Tier 3 support for ongoing production issues across TradV systems. Participate in on-call rotations to resolve incidents, triage failures, and address performance issues. Perform root cause analysis and implement permanent solutions to improve platform stability. Platform Modernization & Cloud Readiness Drive modernization initiatives, including Mainframe-to-Cloud migrations where applicable. Support containerization, DevOps, and CI/CD adoption as modernization progresses. Collaborate with platform, cloud, and DevSecOps teams on secure, compliant infrastructure enablement. The Minimum Qualifications Bachelor’s Degree in Computer Science, Engineering or related technical field 8 years experience as a Senior developer or Technical lead 5 years experience with a combination of the technologies: COBOL, Micro Focus COBOL, JCL, CICS, VSAM, DB2 CA7 and Zena Scheduler Xpeditor, Endevor Java/J2EE knowledge helpful for hybrid work Platform modernization and performance tuning Hybrid Mainframe-Cloud architectures The Ideal Qualifications 8 years experience in Life Insurance domain experience (highly preferred) wMA / Vantage platform experience Cloud platform experience (AWS, Azure, or GCP) DevOps pipeline experience (CI/CD, Docker, Kubernetes) Cloud-based mainframe modernization tools Certifications in ITIL, Agile, or Mainframe modernization technologies Strong problem-solving, debugging, and data flow analysis skills Ability to visualize and analyze data flow across complex insurance administration platforms Clear communication skills for collaboration with business and technology partners Eagerness to learn new technologies and evolve with modernization efforts Strong ownership mindset, ability to work across development, testing, and support functions What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset LI-RK1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

  • Springfield, MA

  • no content

AI Platform Engineer

The Opportunity MassMutual’s AI Platform Engineering team is seeking an impact-driven AI Platform Engineer to serve as the technical anchor of our high-performing team. You will lead the design, deployment, set engineering standards, and drive the most complex platform initiatives from concept through production. The Team This is a unique opportunity to work on the team that builds and operates the platform powering MassMutual’s AI initiatives. The team operates at the intersection of cloud infrastructure, AI/ML systems, and developer experience—delivering foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to engineering excellence, clear documentation, and the kind of technical leadership that makes hard problems tractable. The Impact Define architectural direction at the AI platform component level —cloud infrastructure, AI serving layers, developer tooling, and reliability strategy—and translate it into a concrete, prioritized roadmap. Lead design on one of the platform’s most critical components —LLM gateway, multi-tenant compute isolation, model serving infrastructure, and enterprise integration patterns. Write ADRs that become the team’s engineering standards. Serve as the first point of technical escalation for hard engineering decisions. Run design reviews, provide deep technical feedback on pull requests, and pair with engineers on the gnarliest problems. Own the technical execution of major platform initiatives end to end —scoping, sequencing work, managing technical risk, and driving to production without losing quality. Lead platform reliability strategy : define SLOs, shape the observability strategy, lead incident reviews, and continuously raise the bar on platform stability and operational maturity. Lead technical design of governance and compliance controls —data residency, access management, audit logging, and AI usage policies—to satisfy enterprise customer requirements and compliance frameworks. Drive cross-team alignment with AI engineering, product, and cloud engineering teams; communicate technical trade-offs clearly and represent platform capabilities to senior stakeholders. Raise the technical craft of the team through thorough design reviews, documentation habits, and hands-on pairing—without managing anyone directly. The Minimum Qualifications 5 years in platform, infrastructure, or SRE, with a track record as a technical lead or staff-level IC with team-wide technical scope. Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD) or equivalent AWS Certifications. 3 years experience in cloud-native architecture : Kubernetes at scale, managed cloud services, networking, identity federation, and multi-tenancy patterns across AWS, GCP, or Azure. 3 years experience of proven ownership of complex, multi-month platform initiatives —driven from whiteboard to production, managing ambiguity and technical risk throughout. The Ideal Qualifications Strong IaC and GitOps fluency : Terraform or Pulumi, ArgoCD, with experience standardizing platform tooling and deployment patterns across engineering teams. Hands-on experience with AI/ML infrastructure : model serving, inference pipelines, GPU resource management, or LLM integration patterns. Experience mentoring engineers and influencing technical direction across teams. Strong written communication : clear design docs, useful ADRs, and the ability to explain architectural decisions to both engineers and non-technical stakeholders. LLM serving at scale —vLLM, Triton, Ray Serve—or experience with AI gateway design patterns. Experience building an internal developer platform (IDP) from scratch , with a product mindset that obsesses over internal developer experience. Strong grasp of AI safety, model evaluation, and governance frameworks. Ability to lead through technical credibility —influencing design decisions, driving alignment, and raising quality without formal authority. FinOps or GPU cost optimization experience across large inference workloads. Open-source contributions to platform or ML infrastructure tooling. Comfort with ambiguity : energized by undefined problem spaces, with a habit of building clarity and shared context where there isn’t any. What to Expect as Part of MassMutual and the Team Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits LI-SC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

  • Springfield, MA

  • no content

AI Platform Engineer

The Opportunity MassMutual’s AI Platform Engineering team is seeking an impact-driven AI Platform Engineer to serve as the technical anchor of our high-performing team. You will lead the design, deployment, set engineering standards, and drive the most complex platform initiatives from concept through production. The Team This is a unique opportunity to work on the team that builds and operates the platform powering MassMutual’s AI initiatives. The team operates at the intersection of cloud infrastructure, AI/ML systems, and developer experience—delivering foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to engineering excellence, clear documentation, and the kind of technical leadership that makes hard problems tractable. The Impact Define architectural direction at the AI platform component level —cloud infrastructure, AI serving layers, developer tooling, and reliability strategy—and translate it into a concrete, prioritized roadmap. Lead design on one of the platform’s most critical components —LLM gateway, multi-tenant compute isolation, model serving infrastructure, and enterprise integration patterns. Write ADRs that become the team’s engineering standards. Serve as the first point of technical escalation for hard engineering decisions. Run design reviews, provide deep technical feedback on pull requests, and pair with engineers on the gnarliest problems. Own the technical execution of major platform initiatives end to end —scoping, sequencing work, managing technical risk, and driving to production without losing quality. Lead platform reliability strategy : define SLOs, shape the observability strategy, lead incident reviews, and continuously raise the bar on platform stability and operational maturity. Lead technical design of governance and compliance controls —data residency, access management, audit logging, and AI usage policies—to satisfy enterprise customer requirements and compliance frameworks. Drive cross-team alignment with AI engineering, product, and cloud engineering teams; communicate technical trade-offs clearly and represent platform capabilities to senior stakeholders. Raise the technical craft of the team through thorough design reviews, documentation habits, and hands-on pairing—without managing anyone directly. The Minimum Qualifications 5 years in platform, infrastructure, or SRE, with a track record as a technical lead or staff-level IC with team-wide technical scope. Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD) or equivalent AWS Certifications. 3 years experience in cloud-native architecture : Kubernetes at scale, managed cloud services, networking, identity federation, and multi-tenancy patterns across AWS, GCP, or Azure. 3 years experience of proven ownership of complex, multi-month platform initiatives —driven from whiteboard to production, managing ambiguity and technical risk throughout. The Ideal Qualifications Strong IaC and GitOps fluency : Terraform or Pulumi, ArgoCD, with experience standardizing platform tooling and deployment patterns across engineering teams. Hands-on experience with AI/ML infrastructure : model serving, inference pipelines, GPU resource management, or LLM integration patterns. Experience mentoring engineers and influencing technical direction across teams. Strong written communication : clear design docs, useful ADRs, and the ability to explain architectural decisions to both engineers and non-technical stakeholders. LLM serving at scale —vLLM, Triton, Ray Serve—or experience with AI gateway design patterns. Experience building an internal developer platform (IDP) from scratch , with a product mindset that obsesses over internal developer experience. Strong grasp of AI safety, model evaluation, and governance frameworks. Ability to lead through technical credibility —influencing design decisions, driving alignment, and raising quality without formal authority. FinOps or GPU cost optimization experience across large inference workloads. Open-source contributions to platform or ML infrastructure tooling. Comfort with ambiguity : energized by undefined problem spaces, with a habit of building clarity and shared context where there isn’t any. What to Expect as Part of MassMutual and the Team Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits LI-SC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

  • Boston, MA

  • no content

Lead AI Engineer

The Opportunity MassMutual’s AI & Data Science team is seeking an impact-driven Lead AI Engineer to join our high-performing, cross-functional team. In this role, you will lead the design, deployment, and production scaling of advanced AI solutions that solve complex, high-value problems across the enterprise. You’ll architect and deliver generative AI, agentic AI, and LLM-based systems by applying rigorous scientific methods, writing high-quality production code, and communicating results to senior leadership. The Team This is a unique opportunity to work alongside experts in applied AI, statistics, and computer science. The team operates at the intersection of cutting-edge research and enterprise delivery, building AI solutions that shape the future of MassMutual and the life insurance industry at large. We partner closely with technology and business stakeholders across the organization, and we invest in growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to scientific and engineering excellence, meaningful work, and the kind of collaboration that makes challenging problems tractable. The Impact Architect, build, and lead end-to-end AI solutions supporting a range of enterprise use cases—from ideation through production deployment and monitoring—using LLMs, agentic AI, machine learning, and probabilistic modeling, with accountability for reliability, performance, and maintainability. Design and conduct rigorous evaluations of AI system performance, including experimentation, benchmarking across foundation models, and quantitative analysis, to validate approaches and inform technical decisions. Drive innovation by identifying emerging technologies, translating cutting-edge research into practical applications, and establishing team-wide best practices in AI development and responsible AI deployment. Build rapid prototypes to test and validate AI approaches and deliver production-grade AI-powered applications (e.g., intelligent interfaces, dashboards, automated workflows) when solutions prove viable. Collaborate with engineering teams to build robust, production-grade AI pipelines and APIs that integrate into the broader enterprise technology ecosystem. Influence senior leadership by aligning AI initiatives with enterprise strategy and communicating complex technical concepts and findings in clear, actionable terms. Mentor and develop junior talent , fostering a culture of technical excellence, scientific rigor, and continuous learning across the team. The Minimum Qualifications 7 years of experience in data science, machine learning, or AI engineering, with a track record of delivering impactful AI/ML solutions at scale. Deep expertise in machine learning, statistics, NLP, and LLMs , including generative AI, agentic architectures, prompt engineering, and LLM evaluation across a variety of foundation models and benchmarks. Demonstrated ability to build, deploy, and scale production AI systems from architecture planning through orchestration, monitoring, and end-user delivery. Strong programming skills in Python , with the ability to write clean, well-tested, production-quality code, including familiarity with Docker, Kubernetes, and other orchestration and deployment frameworks. M.S. or Ph.D. in Computer Science, Statistics, Applied Mathematics, Electrical Engineering, Physics, or a related quantitative field, or equivalent years of relevant professional experience. The Ideal Qualifications Familiarity with agentic AI tooling ecosystems , such as Bedrock AgentCore, AWS Strands, Azure, and MCP/A2A protocols. Experience developing and evaluating AI systems in a regulated industry , with a strong understanding of compliance and privacy standards. Breadth across AI and data science methods —including classical ML, causal inference, optimization, and Bayesian approaches—with comfort moving across techniques as problems demand. Proficiency in SQL and database design ; familiarity with cloud-native data platforms, vector databases, and semantic search. Exceptional ability to translate complex AI concepts and quantitative findings into clear insights for non-technical stakeholders and senior leadership. Exceptional research credentials , such as published work, significant open-source contributions, or a strong record of scientific rigor applied in industry. What to Expect as Part of MassMutual and the Team Regular meetings with the AI & Data Science team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits LI-MC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

  • Boston, MA

  • no content