Program Director
Program Director Status: Full-Time, Exempt - In Person Location: North Santa Barbara County Company: Community-Based / ECM Provider Reports To: Executive Leadership Position Overview The Program Director provides leadership and oversight for outpatient behavioral health and substance use treatment services. This role is responsible for ensuring high-quality, compliant clinical services for adults with complex needs, including individuals with co-occurring conditions and justice-involvement. The Program Director works collaboratively across systems to maintain continuity of care and alignment with state and managed care requirements. Key Responsibilities Program & Clinical Oversight Provide leadership and oversight for outpatient substance use and co-occurring treatment services Ensure services align with evidence-based practices, regulatory requirements, and contractual obligations Review and support clinical documentation, treatment planning, and service delivery models Support staff supervision, training, and clinical quality improvement CalAIM & Managed Care Coordination Oversee services aligned with CalAIM Enhanced Care Management (ECM) and Community Supports Ensure authorizations are obtained, tracked, and aligned with service delivery Coordinate with managed care plans and partners to meet performance and compliance expectations Continuum of Care & Care Coordination Ensure continuity of care across housing statuses, including housed, transitional, and unhoused settings Support access to funding and services that promote housing stability when applicable Coordinate referrals to external providers when needed to ensure uninterrupted care Collaborate with medical, behavioral health, housing, and community partners within the CalAIM network Contract, Authorization & Billing Support Support management of outpatient service contracts and clinical deliverables Collaborate with administrative teams to verify documentation, authorizations, and billing accuracy Participate in utilization management, audits, and quality assurance activities External Collaboration Participate in multidisciplinary meetings, case conferences, and system-level collaborations Maintain productive relationships with county, managed care, and community-based partners Qualifications Required Licensed or license-eligible behavioral health professional (LCSW, LMFT, LPCC, PsyD, PhD, or equivalent) Experience in outpatient substance use disorder treatment and co-occurring conditions Experience working with justice-involved populations and individuals with complex needs Knowledge of Medicaid-funded services and managed care environments Strong organizational, documentation, and coordination skills Preferred Proficiency with CalAIM ECM and Community Supports Program leadership or supervisory experience in outpatient settings Familiarity with utilization management, audits, and billing workflows Experience collaborating across behavioral health, medical, and housing systems Bilingual in Spanish Compensation & Benefits Competitive salary based on experience: $90,000 - $110,000 annually Comprehensive benefits package: medical, dental, vision, 401(k), paid sick leave, paid time off; bonus based upon performance Professional development and advancement opportunities This organization is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, age, disability, or any other protected status. Company Description We are a community-based nonprofit organization providing integrated behavioral health, substance use, and supportive services for adults with complex needs. Our programs focus on delivering person-centered, trauma-informed care that promotes stability, wellness, and long-term independence. The organization works collaboratively with healthcare systems, managed care plans, housing providers, and community partners to support individuals across a range of living situations, including outpatient settings, transitional housing, and community-based environments. Services are designed to ensure continuity of care and address co-occurring conditions, social determinants of health, and barriers to sustained recovery. With an emphasis on accountability, coordination, and evidence-based practices, the organization delivers services aligned with Medicaid-funded programs and managed care requirements. Our team is committed to supporting individuals through comprehensive care coordination, clinical services, and community partnerships that foster meaningful outcomes.
