Managing Director, Head of Business Operations & Chief of Staff (Frisco)

Seeking an experienced leader to serve as Head of Business Management within our Wealth Management and Advice organization, reporting directly to the Chief Administrative Officer. In this role, you will lead a team of business managers and chiefs of staff who serve as strategic partners to senior executives across the business. You will be responsible for developing your team's capabilities, ensuring consistency in how business management support is delivered, and elevating the impact of business management as a critical organizational function. This position requires someone who can balance hands‑on leadership with strategic oversight, coaching business managers while also contributing to enterprise‑level initiatives. Key Responsibilities and Duties Team Leadership and Development Lead and develop a team of business managers and chiefs of staff who partner directly with senior leaders across wealth management and advice. Establish standards for excellence in business management, creating frameworks and tools that enable your team to deliver consistent, high-quality support. Through regular coaching, feedback, and professional development, build the capabilities of the business management team members and create clear career pathways. Foster a collaborative community of practice where business managers share insights, solve problems together, and continuously improve their craft. Business Management Operating Model Design and refine the business management operating model for the organization, defining how business managers interact with their executive partners, collaborate across the enterprise, and evaluate issues appropriately. Establish governance mechanisms, communication protocols, and decision-making frameworks that create clarity and efficiency. Strategic Planning and Execution Support Oversee business management teams efforts in supporting strategic planning cycles, initiative management, and cross-functional project execution. Ensure business managers are equipped to facilitate planning sessions, track strategic priorities, manage interdependencies, and report on progress. Identify themes and patterns across the business, surfacing insights to the CAO and senior leadership team that inform organizational priorities and resource allocation decisions. Budget Management Oversight Guide business management team in budget planning, financial forecasting, and performance management activities for their respective areas. Ensure business managers can effectively analyze financial data, identify trends, and provide actionable insights to their executive partners. Establish consistent approaches to financial planning and reporting while allowing flexibility for unique business needs. Cross-Functional Coordination Partner with CAO and serve as a central coordination point for business management activities across wealth management and advice, ensuring alignment with enterprise functions and other business units. Partner closely with peers in technology, operations, risk, compliance, finance, and human resources to streamline processes and eliminate redundancies. Organizational Effectiveness Work with CAO and business management team to identify and address organizational friction points, process inefficiencies, and communication breakdowns. Drive initiatives that improve meeting effectiveness, decision-making speed, and information flow across the organization. Focus will be on creating scalable solutions that enhance productivity and enable leaders to focus on highest-value activities. Educational Requirements University (Degree) Preferred Work Experience 10 Years Required Physical Requirements Physical Requirements: Sedentary Work Career Level 11PL Related SkillsAdaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail-Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking Anticipated Posting End Date 2026-08-24Base Pay Range: $203,000/yr - $252,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). ____________________________________________________________________________________________________ Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market‑leading retirement company fueled by world‑class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us. Our Culture of Impact At TIAA, we're on a mission to build on our 100 year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in‑office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger. Benefits and Total Rewards The organization is committed to making financial well‑being possible for its clients, and is equally committed to the well‑being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well‑being. To learn more about your benefits, please review our Benefits Summary. Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: (800) 842-2755 Email: [email protected] Drug and Smoking Policy TIAA maintains a drug‑free and smoke/free workplace. Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here. For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here. ForApplicants of TIAA Global Capabilities, click here. For Applicants of Nuveen residing in Europe and APAC, please click here. 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AVP, Risk Analytics (Fraud Strategy) (Las Vegas)

Description Position Summary As a member of the Fraud Strategy team within the Risk Management department, this position will guide the development of fraud risk acquisition strategies, mitigating fraud losses and credit exposure associated with fraudulent account originations across the credit card portfolio. As a management position, you will lead a team of analysts to create and optimize fraud strategies designed to detect and prevent identity theft, synthetic identity fraud, first party, and other forms of acquisition-related fraud. This role is critical in advancing the department’s fraud prevention capabilities while maintaining superior customer and applicant experience throughout the account acquisition lifecycle. Summary Of Essential Job Functions Manage the priorities of the acquisition fraud strategy team and be responsible for achieving team-level goals, thereby contributing to the success of overall departmental objectives. Monitor acquisition portfolio performance, ensuring Key Performance Indicators (KPIs), Key Risk Indicators (KRIs), and Guardrails are established and aligned with senior leadership objectives. Create and maintain strategy, policy, and procedural documentation related to acquisition fraud risk management. Utilize business acumen to translate known and emerging fraud trends into data-driven analyses and subsequent real-time application fraud detection and prevention strategies. Employ strong analytical thinking and coding skills (SQL, Snowflake, PySpark, Databricks or similar data analysis tools) to investigate applicant behavior, identity attributes, and account origination patterns to develop effective fraud mitigation strategies. Lead a team in conducting root cause analysis of acquisition fraud events and implementing appropriate preventative controls and strategies. Develop and optimize fraud rules, decisioning logic, and controls within application and onboarding decision engines. Partner with Operations, Compliance, Modeling (Development & Governance), Credit Risk, and Technology teams to strengthen acquisition fraud controls and improve application decisioning. Monitor the performance of acquisition fraud risk strategies to maintain an optimal balance between fraud loss prevention, credit risk outcomes, operational efficiency, and customer experience. Evaluate and leverage internal and external data sources, identity verification solutions, consortium data, and fraud intelligence platforms to enhance fraud detection capabilities. Develop dashboards and reporting that monitor application volumes, fraud rates, identity verification outcomes, decision engine performance, approval rates, and portfolio risk trends to support strategic decision-making. Position Requirements 5 years of analytical experience in financial services or consumer lending, with a minimum of 2 years in Fraud Risk Management, Acquisition Fraud, or a similar strategy environment. Bachelor's Degree, preferably in Economics, Business, Mathematics, Finance, or a related field. High proficiency and understanding of acquisition fraud risks, including identity theft, synthetic identity fraud, first-party fraud, and application fraud prevention methodologies. Demonstrated ability to manage, lead, and influence cross-functional partners and stakeholders. Proven decision-making skills with a confident and proactive communication style. Strong analytical mindset with advanced problem-solving capabilities. Proven track record of managing and developing a high-performing team of analysts. Proficient in Excel, Word, PowerPoint, and Visio. Collaborative team player with the ability to effectively manage competing priorities. Preferred Requirements Master's Degree in a related field. Experience designing and implementing strategies within an acquisition fraud decision engine or application decisioning platform. Experience working with identity verification solutions, device intelligence, consortium fraud data, synthetic identity detection tools, and digital onboarding controls. Knowledge of consumer lending, credit card account origination processes, and customer identification program (CIP) requirements. Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. J-18808-Ljbffr

General Manager (Denville)

A globally prominent and rapidly growing manufacturing organization is seeking a General Manager to lead one of its largest and most complex U.S. manufacturing operations. This is a true business leadership role with full P&L ownership for a site approaching 1,000 employees and generating more than $1 billion in annual revenue. The General Manager will lead an accomplished senior functional team spanning Operations, Engineering, Supply Chain, Finance, Quality, Maintenance, EHS, and Human Resources while owning the overall safety, quality, delivery, cost, cash, talent, and strategic performance of the business. Primary Responsibilities Own the full site P&L and drive performance across revenue, profitability, cash flow, working capital, operating cost, productivity, capital investment, and return on assets. Lead and develop a senior cross-functional leadership team, establishing clear priorities, accountability, operating rhythms, and alignment around short- and long-term business objectives. Develop and execute the site’s strategic and annual operating plans, including budgeting, forecasting, capacity planning, capital allocation, headcount strategy, and performance against key business metrics. Drive manufacturing excellence across safety, quality, delivery, productivity, cost, equipment effectiveness, inventory, and continuous improvement while building a culture of disciplined execution and accountability. Evaluate capacity, equipment, technology, and infrastructure requirements and lead the deployment of capital and operational resources necessary to support performance, modernization, and future growth. Serve as the senior site interface with executive leadership and key customers, leading business reviews, resolving critical operational or commercial issues, and ensuring the organization consistently meets customer commitments. Build organizational capability through talent assessment, leadership development, succession planning, employee engagement, and the creation of a high-performance culture across a large salaried and hourly workforce. Qualifications Bachelor’s degree in Engineering, Business, Operations, or a related discipline; advanced degree preferred. 15 years of progressive manufacturing leadership experience, including significant responsibility for a large, complex manufacturing site, business unit, or multi-functional operation. Demonstrated experience owning a substantial manufacturing P&L and translating financial and business objectives into measurable operational results. Proven success leading experienced senior functional leaders and large organizations within complex, capital-intensive manufacturing environments. Strong background in manufacturing excellence, Lean/continuous improvement, capital planning, asset utilization, customer leadership, talent development, and executive-level communication. Our client offers a comprehensive portfolio of impressive retirement and insurance benefits along with additional advancement opportunities and other attractive perks. A comprehensive relocation package is available for especially qualified candidates not currently residing in the immediate geographic area. J-18808-Ljbffr

Automotive Systems Technology Instructor (10 month contract) (Fayetteville)

Automotive Systems Technology Instructor (10 month contract) By Fayetteville Technical Community College 7/9/2026 Fayetteville Technical Community College is seeking qualified applicants for this position. The Automotive Systems Technology curriculum at FTCC prepares individuals who are passionate about cars for a career that is both technical and rewarding. As new makes and models continue to hit the market so does the need for qualified technicians to repair and maintain these new technologies, parts, and intricate systems. Qualified applicants should have the ability to pass along the knowledge and passion to students and set them on the path to a successful automotive career! Qualified candidates will possess excellent computer skills, demonstrate evidence of flexible work experiences and a willingness to change; be open-minded, fair, and possess the ability to see multiple perspectives; be willing to take and manage risks and accept responsibility for professional and personal growth. Note: This position requires the ability to work evenings and weekends. We offer a valuable benefits package that includes the following: NC State Health Plan NC State Retirement Plan Paid Leave Paid Holidays Cafeteria Plan (IRS Code Section 125) Educational Benefits Longevity TRICARE Supplement Benefits Job Type : Full-Time Education Level : Associate Degree J-18808-Ljbffr

Revenue Cycle Strategy Partner (Northern)

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. The Revenue Cycle Strategy Partner supports the development and execution of strategic initiatives aimed at improving revenue cycle performance across the City of Hope system. In this highly visible role, you will conduct in-depth analyses, identify operational improvement opportunities, and collaborate with cross-functional teams to implement innovative solutions. Working independently on moderately complex projects, you will play a key role in advancing revenue cycle transformation efforts and driving measurable business outcomes across the organization. As a successful candidate, you will: Lead and manage mid-sized strategic projects and workstreams, including planning, analysis, execution, communication, and performance tracking. Develop project plans, milestones, and success metrics that align with organizational goals and revenue cycle improvement initiatives. Conduct detailed data analysis and performance assessments to identify trends, inefficiencies, risks, and opportunities for optimization. Create executive-ready presentations and reports that support strategic decision-making and business priorities. Perform market research, evaluate vendors, and assess innovative solutions to improve revenue cycle operations. Partner closely with operational, IT, and finance teams to implement process improvements and technology-enabled solutions. Build strong relationships with stakeholders across the organization and serve as a trusted consultative resource for strategic initiatives. Translate complex business challenges into actionable recommendations and data-driven solutions that support continuous improvement. Support change management and communication efforts to ensure successful adoption of new processes and initiatives. Contribute to knowledge-sharing efforts and provide guidance and support to team members as needed. Your qualifications should include: Bachelor’s degree in Business Administration, Healthcare Administration, Finance, or a related field with 5 years of relevant experience; or Master’s degree in Business Administration, Healthcare Administration, Finance, or a related field with 3 years of relevant experience. Additional relevant experience may substitute for the minimum educational requirement. Experience leading strategic initiatives, business transformation projects, or operational improvement efforts. Strong analytical and problem-solving capabilities with the ability to interpret complex data and identify actionable insights. Excellent written, verbal, and presentation skills with the ability to communicate effectively across all organizational levels. Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment. Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word. Experience with data analytics and visualization tools such as Tableau, Power BI, SQL, or similar platforms. Experience working collaboratively across cross-functional teams in healthcare or complex organizational settings preferred. Lean Six Sigma, project management, healthcare analytics training, PMP, HFMA CRCR, or similar certifications are preferred. City of Hope employees’ pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE. J-18808-Ljbffr

Technical Partner, Natural Resources (Seattle)

ERM is seeking a Technical Partner to help grow our Natural Resources practice, with a focus on supporting power, renewable energy, diversified energy, and technology sector clients across North America. Location: this is a hybrid role and can be based out of any of our offices across the USA This role will provide technical leadership in biological resources, ecological mitigation, habitat conservation, ecological restoration, and environmental permitting. The successful candidate will serve as a trusted advisor to clients developing and operating major infrastructure projects while helping expand ERM's market presence and technical capabilities. As a Partner, you will combine technical expertise, client relationship management, and business leadership to build long-term client partnerships, develop new business opportunities, and mentor multidisciplinary teams. This is an opportunity to join ERM's global partnership and play a leading role in delivering complex environmental solutions for some of North America's most significant energy and infrastructure projects. What You'll Do Lead business development and client engagement activities within the Power, Diversified Energy, and Technology sectors. Provide senior technical leadership for biological resources, ecological restoration, habitat conservation, and environmental permitting programs. Support clients through project planning, permitting, construction, and operations phases. Develop and grow key client relationships while identifying opportunities for additional services. Mentor and develop technical staff and project managers. Collaborate with ERM partners and service line leaders to support regional and national growth initiatives. Drive project delivery excellence while meeting financial, safety, and quality objectives. What You'll Bring Required BS/MS in environmental science, engineering, or related field. 15 years of progressive experience in environmental consulting. Proven leadership in mitigation and ecorestoration, including endangered species and habitat conservation. Deep understanding of conventional and renewable energy markets in North America. Strong business development track record, generating and delivering multi-million-dollar programs. Expertise in HCPs, and regional permitting. Preferred Experience establishing mitigation banks and writing vegetation management plans. Existing client relationships in the Power, Diversified energy and/or Technology sector that can be leveraged for growth. Familiarity with utility commissions, regulatory agencies, and emerging sustainability trends. Why ERM? Equity Ownership: Be a shareholder in a purpose-driven, global firm. Strategic Influence: Shape the direction of ERM and the future of sustainable infrastructure. Thought Leadership: Lead conversations that matter in energy, ecology, and sustainability. Global Reach, Local Impact: Leverage ERM’s platform to amplify your influence and deliver measurable results. Application accepted through September 30, 2026 For the Technical Partner, Natural Resources position, the anticipated annual base pay is $175,000–$202,300 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay (casual and fixed term/flex force employees are not bonus eligible). We offer a comprehensive benefits package, including paid time off, parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k) or RRSP/DPSP, and other applicable benefits to eligible employees. Note: Bonuses, commissions, and other forms of additional compensation are not guaranteed and subject to the sole discretion of ERM and its policies and procedures. Who We Are As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level. ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes. ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Thank you for your interest in ERM! J-18808-Ljbffr