Customer Sales Account Manager - Flexible Office and Remote Work Option (BURLINGTON)

Launch Your Sales Career with Quill! Ready to take your first big step in business? Join Quill’s Sales Team and build a career where your ambition meets opportunity. As an Inside Sales Associate, you’ll connect with businesses and schools across the country, helping them find smarter, more efficient ways to get the supplies and solutions they need. You’ll drive growth by reaching out to new prospects, reactivating past customers, and strengthening relationships with existing ones—all while learning the ins and outs of professional sales, account management, and customer success. Note : This position is a minimum of 4 days in the office with flexibility for remote work on Fridays. Must be willing to relocate to the Lincolnshire, IL area and be within commutable distance. $22.75/hour - $27.00/hour, plus incentive opportunity What You’ll Do: Make outbound calls to engage new and existing customers and uncover growth opportunities Build relationships and deliver customized solutions that make an impact Present pricing programs and proposals to decision-makers Collaborate with teammates to meet and exceed sales goals Learn from experienced sales leaders and develop your business acumen every day What We’re Looking For: A motivated, goal-driven communicator who loves connecting with people Resilient, curious, and eager to learn from feedback Comfortable presenting ideas and thinking on your feet Passionate about delivering great customer experiences Excited to grow in a fast-paced, team-oriented environment Why You’ll Love It Here: We provide a four week long new hire training program plus continuous training and coaching throughout your career. You’ll gain hands-on experience, mentorship, and career growth opportunities within a supportive, high-energy team. Whether you’re passionate about sales, business strategy, or customer success—this is your chance to make your mark and grow with us. Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met Inclusive culture with associate-led Business Resource Groups 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! LI-JR1 The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Warehouse Bulk Full Time 2nd Shift (SWAN VALLEY)

1:00pm-9:30pm/Monday-Friday *We offer pay for performance where associates can earn additional compensation if they meet certain productivity thresholds. * Staples is business to business . You’re what binds us together. Join our Staples World Class Supply Chain Team and deliver essential products to our customers. What you’ll be doing: As a warehouse associate you may work in one of the following six areas: Warehouse Bulk/Material Handling Equipment Operator: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Porter: You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility while adhering to safety procedures. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Replenishment: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Receiving/Putaway/Returns: You will confirm accuracy of product and work with colleagues to address discrepancies and damages. You will communicate effectively and professionally with internal and external contacts to clarify and resolve issues. You will be manually unloading trucks and palletizing products. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Returns: You will be operating material handling equipment to move product within the warehouse. You will be matching item quantities and descriptions to packing slips on returned items, checking in returned product and tagging it appropriate. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Shipping: You’ll be responsible for organizing, stacking, and shrink-wrapping customer orders on pallets. You’ll be loading trucks manually; lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets while maintaining a safe and clean workspace as you go. Please note, as an SC2 associate you may be moved into any of the above roles, or SC1 roles, as needed. You will be essential to the success of Staples Supply Chain as we deliver to our customers. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. What you bring to the table: An ability to be Material Handling Equipment Operator certified and safely operate necessary material handling equipment. An ability and willingness to keep work area clean. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. An ability to adopt our safety procedures quickly and ensure safe work practices. An ability to work in a warehouse environment with seasonal temperature variations. What’s needed- Basic Qualifications: Minimum three (3) months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. Ability to pass a drug screen to the extent permissible legally. Basic English language skills (both verbal and written communications). If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. Ability to work at heights up to 60 feet or more as needed. An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand. Must wear safety composite shoes. Ability to walk and stand 100% of the time. You must be at least 18 years old. What’s needed- Preferred Qualifications: High School Diploma/GED or equivalent work experience. Prior experience operating warehouse equipment, such as forklift, pallet jack and cherry picker helpful. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We Offer: Competitive Pay Rate: $20.50/hour (includes $1.00/hour Shift Differential) Receive a pair of work shoes after 60 days. Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and

Customer Support Specialist (LINCOLNSHIRE)

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. As the Manager CRM Operations , you will play a pivotal role in ensuring our sales teams have the tools, insights, and systems they need to perform at their highest level. You will serve as the Salesforce product owner for the Sales organization, collaborating closely with stakeholders to surface ideas, set priorities, and lead the execution of strategic platform enhancements. Your focus will be on driving adoption, optimizing usability, and enabling operational excellence through innovative, business-focused solutions. This opportunity places you at the center of cross-functional initiatives, where your leadership will shape how we engage with customers, accelerate growth, and deliver a world-class selling experience. What you’ll be doing: Empower sellers with insights, tools, and workflows that drive customer engagement and accelerate deal velocity. Partner with Sales, Data Science, Technology Solutions, and Marketing to develop and deploy next best action (NBA) capabilities. Own the Salesforce pipeline management strategy, including forecasting, hygiene, and conversion optimization. Lead the development and optimization of dashboards and reporting to enable data-driven performance and accountability. Drive the adoption of Salesforce tools and best practices to boost seller productivity and revenue. Serve as the Salesforce product owner for the Sales team, managing the roadmap, backlog, and delivery of scalable solutions. Collaborate with cross-functional teams to design and implement sales enablement strategies that support retention, expansion, and long-term customer value. Manage and develop 1–2 Program Managers, providing coaching, clear priorities, and fostering a culture of accountability and continuous improvement. Champion modernization initiatives, including automation, AI-driven insights, and user-centered design to deliver scalable sales enablement solutions. Present roadmap updates, performance insights, and enhancement priorities to senior leadership, influencing key decisions. What you bring to the table: A strategic, product-focused mindset with the ability to balance user experience, operational rigor, and measurable business results. Exceptional stakeholder management and influence skills, with a talent for navigating both technical and non-technical audiences. Strong analytical abilities, translating data into actionable insights that drive sales performance. Experience simplifying complexity and designing intuitive, scalable workflows. A passion for continuous improvement and a willingness to challenge the status quo. Executive presence and confidence in communicating with senior leaders. A collaborative spirit, thriving in cross-functional environments and influencing without direct authority. Dedication to building tools, systems, and processes that make sellers more effective and customers more successful. What’s needed – Basic Qualifications: 6 years of experience in sales operations, CRM product enhancements and integration, or a related field. Deep expertise in CRM (ideally Salesforce), including pipeline management, reporting, Revenue Intelligence, dashboards, automation, and UX optimization. Proven ability to serve in a product owner or related role for enterprise sales systems. Strong understanding of sales processes, forecasting, and platform enablement best practices. Experience managing cross-functional initiatives and leading project managers or project teams. What’s needed – Preferred Qualifications: Bachelor’s degree in Business, Information Systems, Analytics, or a related field Experience in B2B sales organizations, ideally within high-velocity or digital sales environments. Demonstrated success driving enterprise CRM transformations or large-scale system enhancements. Experience partnering with Data Science or Business Intelligence teams to deliver advanced analytics and predictive insights. Exceptional change management, collaboration, communication, and stakeholder influence skills. An innovative, data-driven approach with a passion for building tools that empower sellers and elevate the customer experience. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples,

Inside Sales Manager - Growth-oriented role with competitive pay and incentives (SCHAUMBURG)

Launch Your Sales Career with Quill! Ready to take your first big step in business? Join Quill’s Sales Team and build a career where your ambition meets opportunity. As an Inside Sales Associate, you’ll connect with businesses and schools across the country, helping them find smarter, more efficient ways to get the supplies and solutions they need. You’ll drive growth by reaching out to new prospects, reactivating past customers, and strengthening relationships with existing ones—all while learning the ins and outs of professional sales, account management, and customer success. Note : This position is a minimum of 4 days in the office with flexibility for remote work on Fridays. Must be willing to relocate to the Lincolnshire, IL area and be within commutable distance. $22.75/hour - $27.00/hour, plus incentive opportunity What You’ll Do: Make outbound calls to engage new and existing customers and uncover growth opportunities Build relationships and deliver customized solutions that make an impact Present pricing programs and proposals to decision-makers Collaborate with teammates to meet and exceed sales goals Learn from experienced sales leaders and develop your business acumen every day What We’re Looking For: A motivated, goal-driven communicator who loves connecting with people Resilient, curious, and eager to learn from feedback Comfortable presenting ideas and thinking on your feet Passionate about delivering great customer experiences Excited to grow in a fast-paced, team-oriented environment Why You’ll Love It Here: We provide a four week long new hire training program plus continuous training and coaching throughout your career. You’ll gain hands-on experience, mentorship, and career growth opportunities within a supportive, high-energy team. Whether you’re passionate about sales, business strategy, or customer success—this is your chance to make your mark and grow with us. Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met Inclusive culture with associate-led Business Resource Groups 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! LI-JR1 The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Morning Shift Warehouse Associate (MONTGOMERY)

4:00am-12:30pm/Monday-Friday Staples is business to business . You’re what binds us together. Join our Staples World Class Supply Chain Team and deliver essential products to our customers. What you’ll be doing: As a warehouse associate you may work in one of the following six areas: Warehouse Bulk/Material Handling Equipment Operator: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Porter: You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility while adhering to safety procedures. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Replenishment: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Receiving/Putaway/Returns: You will confirm accuracy of product and work with colleagues to address discrepancies and damages. You will communicate effectively and professionally with internal and external contacts to clarify and resolve issues. You will be manually unloading trucks and palletizing products. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Returns: You will be operating material handling equipment to move product within the warehouse. You will be matching item quantities and descriptions to packing slips on returned items, checking in returned product and tagging it appropriate. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Shipping: You’ll be responsible for organizing, stacking, and shrink-wrapping customer orders on pallets. You’ll be loading trucks manually; lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets while maintaining a safe and clean workspace as you go. Please note, as an SC2 associate you may be moved into any of the above roles, or SC1 roles, as needed. You will be essential to the success of Staples Supply Chain as we deliver to our customers. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. What you bring to the table: An ability to be Material Handling Equipment Operator certified and safely operate necessary material handling equipment. An ability and willingness to keep work area clean. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. An ability to adopt our safety procedures quickly and ensure safe work practices. An ability to work in a warehouse environment with seasonal temperature variations. What’s needed- Basic Qualifications: Minimum three (3) months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. Ability to pass a drug screen to the extent permissible legally. Basic English language skills (both verbal and written communications). If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. Ability to work at heights up to 60 feet or more as needed. An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand. Must wear safety composite shoes. Ability to walk and stand 100% of the time. You must be at least 18 years old. What’s needed- Preferred Qualifications: High School Diploma/GED or equivalent work experience. Prior experience operating warehouse equipment, such as forklift, pallet jack and cherry picker helpful. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We Offer: Competitive Pay Rate: $22.65/hour Receive a pair of work shoes after 60 days. Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more! At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – t

Client Solutions Manager (AURORA)

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. As the Manager CRM Operations , you will play a pivotal role in ensuring our sales teams have the tools, insights, and systems they need to perform at their highest level. You will serve as the Salesforce product owner for the Sales organization, collaborating closely with stakeholders to surface ideas, set priorities, and lead the execution of strategic platform enhancements. Your focus will be on driving adoption, optimizing usability, and enabling operational excellence through innovative, business-focused solutions. This opportunity places you at the center of cross-functional initiatives, where your leadership will shape how we engage with customers, accelerate growth, and deliver a world-class selling experience. What you’ll be doing: Empower sellers with insights, tools, and workflows that drive customer engagement and accelerate deal velocity. Partner with Sales, Data Science, Technology Solutions, and Marketing to develop and deploy next best action (NBA) capabilities. Own the Salesforce pipeline management strategy, including forecasting, hygiene, and conversion optimization. Lead the development and optimization of dashboards and reporting to enable data-driven performance and accountability. Drive the adoption of Salesforce tools and best practices to boost seller productivity and revenue. Serve as the Salesforce product owner for the Sales team, managing the roadmap, backlog, and delivery of scalable solutions. Collaborate with cross-functional teams to design and implement sales enablement strategies that support retention, expansion, and long-term customer value. Manage and develop 1–2 Program Managers, providing coaching, clear priorities, and fostering a culture of accountability and continuous improvement. Champion modernization initiatives, including automation, AI-driven insights, and user-centered design to deliver scalable sales enablement solutions. Present roadmap updates, performance insights, and enhancement priorities to senior leadership, influencing key decisions. What you bring to the table: A strategic, product-focused mindset with the ability to balance user experience, operational rigor, and measurable business results. Exceptional stakeholder management and influence skills, with a talent for navigating both technical and non-technical audiences. Strong analytical abilities, translating data into actionable insights that drive sales performance. Experience simplifying complexity and designing intuitive, scalable workflows. A passion for continuous improvement and a willingness to challenge the status quo. Executive presence and confidence in communicating with senior leaders. A collaborative spirit, thriving in cross-functional environments and influencing without direct authority. Dedication to building tools, systems, and processes that make sellers more effective and customers more successful. What’s needed – Basic Qualifications: 6 years of experience in sales operations, CRM product enhancements and integration, or a related field. Deep expertise in CRM (ideally Salesforce), including pipeline management, reporting, Revenue Intelligence, dashboards, automation, and UX optimization. Proven ability to serve in a product owner or related role for enterprise sales systems. Strong understanding of sales processes, forecasting, and platform enablement best practices. Experience managing cross-functional initiatives and leading project managers or project teams. What’s needed – Preferred Qualifications: Bachelor’s degree in Business, Information Systems, Analytics, or a related field Experience in B2B sales organizations, ideally within high-velocity or digital sales environments. Demonstrated success driving enterprise CRM transformations or large-scale system enhancements. Experience partnering with Data Science or Business Intelligence teams to deliver advanced analytics and predictive insights. Exceptional change management, collaboration, communication, and stakeholder influence skills. An innovative, data-driven approach with a passion for building tools that empower sellers and elevate the customer experience. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples,

Business Development Executive, Technology (San Francisco, Sac, Oakland & Portland, OR) (ORCHARDS)

Role Summary: As a Business Development Tech Executive, you will identify and cultivate new business opportunities to drive revenue growth for our STS organization. Your primary focus will be on prospecting, qualifying, and closing new customer accounts. What you’ll be doing: · Aggressive pursuit of targeted Enterprise accounts with designated territories. · Execution of Total Sales strategies to move targeted prospects to active opportunities, while positioning Staples Technology Solutions as the preferred solution for decision makers and influencers within IT and Procurement departments of target companies · Prepare for consultative engagement with prospects through diligent and thorough research, demonstrating knowledge of prospective customers’ industries and specific business issues and challenges facing them · When appropriate, effectively collaborate with Staples office products Key Account Managers, Business Development Executives, as well as other Staples Category sales teams, in order to secure contractual relationships in the technology category as part of a broader customer relationship with Staples · Work with Sales Support Team to improve customer response times · Provide input to sales leadership with regards to new potential programs and initiatives · Communicate effectively with C Level executives within our customer base, prospects and also work directly with our vendor partners at a senior executive level What you bring to the table: · Confidence in applying business and financial expertise to identify and qualify opportunities. · Thorough and deep understanding and familiarity with the current geographic marketplace and well-connected, or able to quickly connect with decision makers and influencers within the IT and procurement areas of the targeted organizations within the market. · Impeccable oral and written communication skills. · Mastery in developing trusted customer relationships up to C level. · Ability to match customer needs with state-of-the-art technology solutions and partners to deliver them. · Negotiation skills to craft solutions that are beneficial to our customers, partners, and Staples Technology Solutions (STS). · Ability to use and engage internal resources such as Marketing, Technology Experts, Services, and others. · Persuasive interpersonal and presentation skills. · Self-starter with strong self-management skills and demonstrated success in larger contract long-sell cycle environments. · Strong time management and organizational skills. · Strong interpersonal and collaboration skills. · Relentless Hunter. · Collaborative Nature. · Positive Attitude. What’s needed- Basic Qualifications: · Bachelor’s Degree or equivalent work experience. · High School Diploma/GED. · 3 years of demonstrated successful strategic relationship-building and solution-selling experience in the Fortune 1000 and/or Global 500 market. · Demonstrated experience prospecting and selling individually, as well as working effectively in team selling situations. · Proficient in the entire Microsoft Office Suite. · CRM experience, preferably Salesforce.com. · Expertise in identifying, scrubbing, and qualifying prospects based on the defined target customer guidelines. What’s needed- Preferred Qualifications: · 5 years of demonstrated successful IT strategic relationship-building and solution-selling experience in the Fortune 1000 and/or Global 500 market. Experience selling hardware solutions · Demonstrated analytical, negotiating, and problem-solving skills. · Highly skilled at creating customer-facing presentations in PowerPoint and/or other various methods. · Strong understanding of the IT industry with the ability to recognize, follow, and speak to industry trends. We Offer: · Inclusive culture with associate-led Business Resource Groups. · Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). · Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs and more! Work Location: This is a remote position with a regional focus. This position supports customers in Portland, Sacramento, San Francisco and Oakland. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Business Development Lead (NAPERVILLE)

Staples is business to business. You’re what binds us together. Quill’s Inside Sales Site Developer Team is seeking motivated, energetic, and customer‑focused sellers who thrive in a fast‑paced environment. In this role, you’ll engage directly with Quill’s managed customer base—public and commercial sector accounts—while driving reactivation and growth opportunities across deeply inactive and prospective customer locations. You’ll make an immediate impact by supporting customers, uncovering new opportunities, building strong relationships, and contributing to a positive and collaborative team culture. What you’ll be doing: • Make daily outbound calls to Quill customers who have not ordered in 7 months • Make daily outbound calls to prospective locations affiliated with a managed customer entity • Accept inbound calls from managed‑entity customers and ensure all needs are met • Negotiate pricing and process special quotes for various customer opportunities • Use order history and customer intel to identify opportunities and drive share‑of‑wallet conversations • Leverage specialized offers and Quill’s value proposition to reactivate customers and meet monthly quotas • Support and grow an open book of business by identifying opportunities, resolving issues, and conducting proactive outreach • Maintain strong communication channels with account managers to relay customer trends and pricing insights • Collaborate with sales specialists and cross‑functional partners to expand revenue across categories • Maintain accurate CRM records, activity logs, and pipeline updates • Apply coaching and feedback to continually improve performance • Meet and exceed monthly/quarterly quotas and key performance metrics • Contribute to a positive team culture What you bring to the table: • Go‑getter attitude: confident, self‑motivated, and goal‑oriented • Positive and passionate about success • Curious and willing to ask questions • Resilient and persistent when handling rejection • Strong customer‑first mentality • Desire to influence culture positively • Ability to think dynamically under pressure • Commitment to continuous learning and improvement • Enthusiasm for providing effective solutions • Strong multitasking and quick‑pivoting ability • Eager to grow within a fast‑paced environment What’s needed – Basic Qualifications (Measurable): • Associate or Bachelor’s degree (or equivalent experience) • Ability to work onsite in Lincolnshire, IL for first two weeks of training • Able to work an 8‑hour shift between 7:30AM–5PM, onsite 4 days/week (hybrid) • Proficiency with Microsoft Excel, PowerPoint, Outlook • Professional communication skills • Ability to learn new tools/systems quickly • Ability to navigate multiple sales approaches • Strong customer‑first acumen What’s needed – Preferred Qualifications: • 1 years B2B sales or service experience • Proven ability to meet/exceed sales metrics • Strong organization and time management • Experience in fast‑paced, evolving environment • CRM experience (Salesforce or similar) • Resilient and able to handle rejection well • Team‑oriented with initiative and enthusiasm • Curious, eager to learn and develop sales skills We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) • Online/Retail Discounts, 401(k) Match, Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Sales Business Development Representative (OLD MILL CREEK)

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. As the Manager CRM Operations , you will play a pivotal role in ensuring our sales teams have the tools, insights, and systems they need to perform at their highest level. You will serve as the Salesforce product owner for the Sales organization, collaborating closely with stakeholders to surface ideas, set priorities, and lead the execution of strategic platform enhancements. Your focus will be on driving adoption, optimizing usability, and enabling operational excellence through innovative, business-focused solutions. This opportunity places you at the center of cross-functional initiatives, where your leadership will shape how we engage with customers, accelerate growth, and deliver a world-class selling experience. What you’ll be doing: Empower sellers with insights, tools, and workflows that drive customer engagement and accelerate deal velocity. Partner with Sales, Data Science, Technology Solutions, and Marketing to develop and deploy next best action (NBA) capabilities. Own the Salesforce pipeline management strategy, including forecasting, hygiene, and conversion optimization. Lead the development and optimization of dashboards and reporting to enable data-driven performance and accountability. Drive the adoption of Salesforce tools and best practices to boost seller productivity and revenue. Serve as the Salesforce product owner for the Sales team, managing the roadmap, backlog, and delivery of scalable solutions. Collaborate with cross-functional teams to design and implement sales enablement strategies that support retention, expansion, and long-term customer value. Manage and develop 1–2 Program Managers, providing coaching, clear priorities, and fostering a culture of accountability and continuous improvement. Champion modernization initiatives, including automation, AI-driven insights, and user-centered design to deliver scalable sales enablement solutions. Present roadmap updates, performance insights, and enhancement priorities to senior leadership, influencing key decisions. What you bring to the table: A strategic, product-focused mindset with the ability to balance user experience, operational rigor, and measurable business results. Exceptional stakeholder management and influence skills, with a talent for navigating both technical and non-technical audiences. Strong analytical abilities, translating data into actionable insights that drive sales performance. Experience simplifying complexity and designing intuitive, scalable workflows. A passion for continuous improvement and a willingness to challenge the status quo. Executive presence and confidence in communicating with senior leaders. A collaborative spirit, thriving in cross-functional environments and influencing without direct authority. Dedication to building tools, systems, and processes that make sellers more effective and customers more successful. What’s needed – Basic Qualifications: 6 years of experience in sales operations, CRM product enhancements and integration, or a related field. Deep expertise in CRM (ideally Salesforce), including pipeline management, reporting, Revenue Intelligence, dashboards, automation, and UX optimization. Proven ability to serve in a product owner or related role for enterprise sales systems. Strong understanding of sales processes, forecasting, and platform enablement best practices. Experience managing cross-functional initiatives and leading project managers or project teams. What’s needed – Preferred Qualifications: Bachelor’s degree in Business, Information Systems, Analytics, or a related field Experience in B2B sales organizations, ideally within high-velocity or digital sales environments. Demonstrated success driving enterprise CRM transformations or large-scale system enhancements. Experience partnering with Data Science or Business Intelligence teams to deliver advanced analytics and predictive insights. Exceptional change management, collaboration, communication, and stakeholder influence skills. An innovative, data-driven approach with a passion for building tools that empower sellers and elevate the customer experience. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples,

Business Expansion Executive (PLEASANT PRAIRIE)

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. As the Manager CRM Operations , you will play a pivotal role in ensuring our sales teams have the tools, insights, and systems they need to perform at their highest level. You will serve as the Salesforce product owner for the Sales organization, collaborating closely with stakeholders to surface ideas, set priorities, and lead the execution of strategic platform enhancements. Your focus will be on driving adoption, optimizing usability, and enabling operational excellence through innovative, business-focused solutions. This opportunity places you at the center of cross-functional initiatives, where your leadership will shape how we engage with customers, accelerate growth, and deliver a world-class selling experience. What you’ll be doing: Empower sellers with insights, tools, and workflows that drive customer engagement and accelerate deal velocity. Partner with Sales, Data Science, Technology Solutions, and Marketing to develop and deploy next best action (NBA) capabilities. Own the Salesforce pipeline management strategy, including forecasting, hygiene, and conversion optimization. Lead the development and optimization of dashboards and reporting to enable data-driven performance and accountability. Drive the adoption of Salesforce tools and best practices to boost seller productivity and revenue. Serve as the Salesforce product owner for the Sales team, managing the roadmap, backlog, and delivery of scalable solutions. Collaborate with cross-functional teams to design and implement sales enablement strategies that support retention, expansion, and long-term customer value. Manage and develop 1–2 Program Managers, providing coaching, clear priorities, and fostering a culture of accountability and continuous improvement. Champion modernization initiatives, including automation, AI-driven insights, and user-centered design to deliver scalable sales enablement solutions. Present roadmap updates, performance insights, and enhancement priorities to senior leadership, influencing key decisions. What you bring to the table: A strategic, product-focused mindset with the ability to balance user experience, operational rigor, and measurable business results. Exceptional stakeholder management and influence skills, with a talent for navigating both technical and non-technical audiences. Strong analytical abilities, translating data into actionable insights that drive sales performance. Experience simplifying complexity and designing intuitive, scalable workflows. A passion for continuous improvement and a willingness to challenge the status quo. Executive presence and confidence in communicating with senior leaders. A collaborative spirit, thriving in cross-functional environments and influencing without direct authority. Dedication to building tools, systems, and processes that make sellers more effective and customers more successful. What’s needed – Basic Qualifications: 6 years of experience in sales operations, CRM product enhancements and integration, or a related field. Deep expertise in CRM (ideally Salesforce), including pipeline management, reporting, Revenue Intelligence, dashboards, automation, and UX optimization. Proven ability to serve in a product owner or related role for enterprise sales systems. Strong understanding of sales processes, forecasting, and platform enablement best practices. Experience managing cross-functional initiatives and leading project managers or project teams. What’s needed – Preferred Qualifications: Bachelor’s degree in Business, Information Systems, Analytics, or a related field Experience in B2B sales organizations, ideally within high-velocity or digital sales environments. Demonstrated success driving enterprise CRM transformations or large-scale system enhancements. Experience partnering with Data Science or Business Intelligence teams to deliver advanced analytics and predictive insights. Exceptional change management, collaboration, communication, and stakeholder influence skills. An innovative, data-driven approach with a passion for building tools that empower sellers and elevate the customer experience. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples,

Customer Service Representative - Award-winning customer support culture (LINCOLNSHIRE)

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. As the Manager CRM Operations , you will play a pivotal role in ensuring our sales teams have the tools, insights, and systems they need to perform at their highest level. You will serve as the Salesforce product owner for the Sales organization, collaborating closely with stakeholders to surface ideas, set priorities, and lead the execution of strategic platform enhancements. Your focus will be on driving adoption, optimizing usability, and enabling operational excellence through innovative, business-focused solutions. This opportunity places you at the center of cross-functional initiatives, where your leadership will shape how we engage with customers, accelerate growth, and deliver a world-class selling experience. What you’ll be doing: Empower sellers with insights, tools, and workflows that drive customer engagement and accelerate deal velocity. Partner with Sales, Data Science, Technology Solutions, and Marketing to develop and deploy next best action (NBA) capabilities. Own the Salesforce pipeline management strategy, including forecasting, hygiene, and conversion optimization. Lead the development and optimization of dashboards and reporting to enable data-driven performance and accountability. Drive the adoption of Salesforce tools and best practices to boost seller productivity and revenue. Serve as the Salesforce product owner for the Sales team, managing the roadmap, backlog, and delivery of scalable solutions. Collaborate with cross-functional teams to design and implement sales enablement strategies that support retention, expansion, and long-term customer value. Manage and develop 1–2 Program Managers, providing coaching, clear priorities, and fostering a culture of accountability and continuous improvement. Champion modernization initiatives, including automation, AI-driven insights, and user-centered design to deliver scalable sales enablement solutions. Present roadmap updates, performance insights, and enhancement priorities to senior leadership, influencing key decisions. What you bring to the table: A strategic, product-focused mindset with the ability to balance user experience, operational rigor, and measurable business results. Exceptional stakeholder management and influence skills, with a talent for navigating both technical and non-technical audiences. Strong analytical abilities, translating data into actionable insights that drive sales performance. Experience simplifying complexity and designing intuitive, scalable workflows. A passion for continuous improvement and a willingness to challenge the status quo. Executive presence and confidence in communicating with senior leaders. A collaborative spirit, thriving in cross-functional environments and influencing without direct authority. Dedication to building tools, systems, and processes that make sellers more effective and customers more successful. What’s needed – Basic Qualifications: 6 years of experience in sales operations, CRM product enhancements and integration, or a related field. Deep expertise in CRM (ideally Salesforce), including pipeline management, reporting, Revenue Intelligence, dashboards, automation, and UX optimization. Proven ability to serve in a product owner or related role for enterprise sales systems. Strong understanding of sales processes, forecasting, and platform enablement best practices. Experience managing cross-functional initiatives and leading project managers or project teams. What’s needed – Preferred Qualifications: Bachelor’s degree in Business, Information Systems, Analytics, or a related field Experience in B2B sales organizations, ideally within high-velocity or digital sales environments. Demonstrated success driving enterprise CRM transformations or large-scale system enhancements. Experience partnering with Data Science or Business Intelligence teams to deliver advanced analytics and predictive insights. Exceptional change management, collaboration, communication, and stakeholder influence skills. An innovative, data-driven approach with a passion for building tools that empower sellers and elevate the customer experience. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples,

Customer Sales Account Manager - Unmatched Customer Support and Instant Rewards (PLEASANT PRAIRIE)

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. As the Manager CRM Operations , you will play a pivotal role in ensuring our sales teams have the tools, insights, and systems they need to perform at their highest level. You will serve as the Salesforce product owner for the Sales organization, collaborating closely with stakeholders to surface ideas, set priorities, and lead the execution of strategic platform enhancements. Your focus will be on driving adoption, optimizing usability, and enabling operational excellence through innovative, business-focused solutions. This opportunity places you at the center of cross-functional initiatives, where your leadership will shape how we engage with customers, accelerate growth, and deliver a world-class selling experience. What you’ll be doing: Empower sellers with insights, tools, and workflows that drive customer engagement and accelerate deal velocity. Partner with Sales, Data Science, Technology Solutions, and Marketing to develop and deploy next best action (NBA) capabilities. Own the Salesforce pipeline management strategy, including forecasting, hygiene, and conversion optimization. Lead the development and optimization of dashboards and reporting to enable data-driven performance and accountability. Drive the adoption of Salesforce tools and best practices to boost seller productivity and revenue. Serve as the Salesforce product owner for the Sales team, managing the roadmap, backlog, and delivery of scalable solutions. Collaborate with cross-functional teams to design and implement sales enablement strategies that support retention, expansion, and long-term customer value. Manage and develop 1–2 Program Managers, providing coaching, clear priorities, and fostering a culture of accountability and continuous improvement. Champion modernization initiatives, including automation, AI-driven insights, and user-centered design to deliver scalable sales enablement solutions. Present roadmap updates, performance insights, and enhancement priorities to senior leadership, influencing key decisions. What you bring to the table: A strategic, product-focused mindset with the ability to balance user experience, operational rigor, and measurable business results. Exceptional stakeholder management and influence skills, with a talent for navigating both technical and non-technical audiences. Strong analytical abilities, translating data into actionable insights that drive sales performance. Experience simplifying complexity and designing intuitive, scalable workflows. A passion for continuous improvement and a willingness to challenge the status quo. Executive presence and confidence in communicating with senior leaders. A collaborative spirit, thriving in cross-functional environments and influencing without direct authority. Dedication to building tools, systems, and processes that make sellers more effective and customers more successful. What’s needed – Basic Qualifications: 6 years of experience in sales operations, CRM product enhancements and integration, or a related field. Deep expertise in CRM (ideally Salesforce), including pipeline management, reporting, Revenue Intelligence, dashboards, automation, and UX optimization. Proven ability to serve in a product owner or related role for enterprise sales systems. Strong understanding of sales processes, forecasting, and platform enablement best practices. Experience managing cross-functional initiatives and leading project managers or project teams. What’s needed – Preferred Qualifications: Bachelor’s degree in Business, Information Systems, Analytics, or a related field Experience in B2B sales organizations, ideally within high-velocity or digital sales environments. Demonstrated success driving enterprise CRM transformations or large-scale system enhancements. Experience partnering with Data Science or Business Intelligence teams to deliver advanced analytics and predictive insights. Exceptional change management, collaboration, communication, and stakeholder influence skills. An innovative, data-driven approach with a passion for building tools that empower sellers and elevate the customer experience. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples,