Finance

Senior Manager, Product Design

Senior Manager, Product Design We’re currently seeking a Senior Manager, Product Design to join our Money Management team, which is part of the Experience Design organization. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you. Role Expectations As a Senior Manager of Product Design, you’ll combine your craft expertise and people leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems, drive product strategy and create a thriving team culture of high performing designers. Here are some of the expected competencies for this role: Product Design Expertise: Demonstrate established expertise in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and work with your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes Leadership: Reinforce a positive and inclusive team environment, set goals aligned to broader portfolio strategy, manage stakeholders, remove barriers and train and develop designers who are empowered to reach their potential and enabled to help the business to achieve its goals Strategic Direction: You'll shape product direction and outcomes by leveraging deep design expertise, user insights, and business understanding. You'll drive alignment across product, tech, and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems. Human-Centered: Advocate for human-centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem-solving across the portfolio Business-Focused: Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends and use that knowledge to shape how Design should engage (i.e., actively managing the portfolio, pivoting, redirecting and broadening and narrowing scope, as needed) Problem-Solving: Demonstrate an expertise in tech and data capabilities and emerging technologies and use this knowledge to form innovative design strategies and help your cross-functional team move faster and navigate limitations in service of bold technological solutions Collaboration: Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward, embracing compromise to solve strategic challenges and deliver the best results Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence stakeholders and achieve desired results The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact. Basic Qualifications At least 6 years of experience in a Product Design role At least 6 years of experience in design and prototyping tools such as Figma At least 2 years of experience in a people leadership role Preferred Qualifications 8 years of experience in a Product Design role 8 years of experience in design and prototyping tools such as Figma Experience working with and contributing to an established design system Experience collaborating with product, tech and business leaders Experience leading design projects or teams At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $200,700 - $229,100 for Sr. Manager, Design New York, NY: $219,000 - $249,900 for Sr. Manager, Design Richmond, VA: $182,500 - $208,300 for Sr. Manager, Design Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • Capitol, VA

  • no content

Dealer Success Manager

Dealer Success Manager Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales Process. This role requires an extremely high-level partnership with your POD counterparts to collectively strategize and achieve superior success, providing the consultative expertise and training enablement that support the POD's core sales objectives. You are instrumental in expanding our footprint by contributing to and supporting the POD’s efforts in gaining and retaining Navigator Platform subscribers. This support includes providing specialized expertise during initial pitches and compelling closing techniques, while the DSM takes ownership of the seamless setup, expert training, and strategic Return on Investment (ROI) conversations. You will educate and gain buy-in from key auto dealer stakeholders, ensuring they maximize the value of our technology and processes, which has a direct impact on the company’s bottom line. You will play a key role in Capital One’s technology and relationship evolution. We are seeking dedicated, disciplined, sales professionals who excel in a team environment, are experts in process improvement, and have strong interpersonal skills. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. Due to the training and product nature of this role, we are looking for a customer-centric individual who can excel at training/driving tool adoption, with the ability to deeply understand the product and troubleshoot a number of technical issues quickly. Key Responsibilities : Strategic POD Partnership: Collaborate and partner with the Area Sales Manager (ASM), and POD team members (RMs, ARMs) to develop and execute cohesive market strategies and achieve unified sales goals. Sales Enablement and Retention Cycle Ownership: Drive superior success by contributing to and supporting the POD’s sales efforts for Navigator Platform, and owning the customer adoption and retention lifecycle, which includes: Driving process improvements aligned with superior customer outcomes and the overarching Capital One Sales Process. Providing subject matter expertise on processes and Navigator Platform when representing the Sales organization. Product and Process troubleshooting, specifically relating to Navigator Platform. Frequent, in-market visits to dealerships to foster relationships and execute the customer enablement cycle. Travel : This position will be traveling up to 50% within the metro area of Boston. Basic Qualifications : High School diploma, GED or equivalent certification At least 1 year of experience in Process Management At least 1 year of experience in Relationship management Preferred Qualifications: Bachelors Degree 2 years of experience in Process Management 2 years of experience in Relationship management At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $109,900 - $125,400 for Dealer Success Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • Boston, MA

  • no content

Principal AML Compliance Advisor, AML -KYC Data Management

Principal AML Compliance Advisor, AML -KYC Data Management The Principal Compliance Advisory Associate performs a key risk management role (second line of defense), to help ensure corporate initiatives and lines of business processes comply with applicable laws and regulations. While working within the AML (Anti-Money Laundering) Program framework, the associate is responsible for delivering quality results by: Supporting AML Advisory processes by providing input on business regulatory requirements; providing guidance on business policies, standards, and procedures and ensuring the maintenance of Advisory related procedures; reviewing targeted and ad hoc training, as appropriate; providing compliance advice on projects; providing guidance on controls over regulatory requirements and line of business monitoring of those controls; and performing targeted tests on lines of business controls and provide guidance on identified risks. Responsibilities: Provide effective challenge and guidance on compliance risks and support Advisors through various interactions and forum engagements Assist in advising AML Advisory on application of Compliance requirements, such as: new products, process development, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and change in law or regulation Maintain Advisory related decisions and determinations to ensure consistency in messaging and conclusions Develop strong understanding of applicable laws and regulations Support the evaluation of Internal Audit, Regulatory Exam, and self-identified issues and events for compliance impacts Support AML Advisory through advice, influence adjustments to the processes, procedures, and control Liaison with internal and external Bank personnel to ensure completion of program attestations required to maintain external relationships Maintain strong understanding of Compliance Risk Management Framework and applicable laws and regulations Identify trends in data for potential risk impacts Assist in capturing, maintaining, and analyzing compliance data, interpreting it to ensure consistency and adequate Compliance Risk Management Assist with the updating of AML owned procedures Basic Qualifications Bachelor's Degree or Military Experience At least 3 years of regulatory compliance experience, or at least 3 years of risk management experience, or at least 6 years of financial services industry experience At least 3 years of Anti-Money Laundering (AML) compliance experience At least 3 years of Tableau software experience Preferred Qualifications Bachelor's Degree in Business Management, Compliance, Risk, Legal, or Finance, Accounting or a related field 4 years of regulatory compliance experience, or risk management experience, or financial services industry experience 4 years of experience in financial services, or AML functions, or compliance risk management, or AML project management Previous experience supporting programs where senior leaders and external stakeholders are your customers 4 years of experience of Tableau and Structured Query Language (SQL) Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Richmond, VA: $109,900 - $125,400 for Compliance Advisory Specialist III Chicago, IL: $109,900 - $125,400 for Compliance Advisory Specialist III McLean, VA: $120,800 - $137,900 for Compliance Advisory Specialist III Plano, TX: $109,900 - $125,400 for Compliance Advisory Specialist III Wilmington, DE: $109,900 - $125,400 for Compliance Advisory Specialist III Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • Capitol, VA

  • no content

Director, Product Management, Developer Experience - Deployment Experiences & Release Decisioning

Director, Product Management, Developer Experience - Deployment Experiences & Release Decisioning Director, Product Management (PXDP60) Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our approach. Delivery Experience delivers enterprise capabilities and a common developer experience enabling Capital One to thrive in the cloud. To scale our efforts in this space, we are building a world class CI/CD platform for deploying applications to the cloud that run critical business functions like mobile and online experiences for Capital One customers. This CI/CD platform is the common developer experience for the 1,800 software development teams at Capital One that enables us to continue thriving in the cloud in a safe and well-managed way by standardizing best practices and automating compliance and security requirements. This work is core to Capital One’s mission to change banking for good! As a Product Manager on the Developer Experience Product team, you will design and deliver best-in-class managed compute solutions that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards. You will work with stakeholders at every level to identify pain points for software development teams throughout the software delivery life cycle. This team is focused on building a software delivery platform that is intuitive, reliable, automated, secure, adaptable, and fast. We’re passionate about building platform software for the next generation of developers at Capital One. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for shaping multi-year strategies and partnering with tech teams to deliver platform features. The ideal candidate for this role is passionate about technology, deeply understands how developers work, and deeply empathizes with internal and external customer needs. They are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders. As part of the Director, Product Management - Deployment Experiences & Release Decisioning role, you will: Lead product management for the common capabilities across our deployment pipeline lifecycle Demonstrate excellent judgment with managing operational risk with customer experience Set the vision and strategy that is industry researched and customer backed Collaborate cross-functionally with stakeholders across cybersecurity, risk, compliance, supplier management, engineering and lines of business Drive roadmap and strategy while keeping a pulse on the industry landscape, customer and stakeholder needs and vendor roadmap Oversee the end-to-end product lifecycle, from ideation and requirements gathering to launch, defining success metrics and ongoing enhancements Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 7 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products Experience leading DevOps Product Management teams and strategies Experience leading product for large-scale enterprise platforms Experience leading risk management for enterprise platforms At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $209,500 - $239,100 for Director, Product Management McLean, VA: $230,400 - $263,000 for Director, Product Management New York, NY: $251,400 - $286,900 for Director, Product Management Plano, TX: $209,500 - $239,100 for Director, Product Management Richmond, VA: $209,500 - $239,100 for Director, Product Management San Francisco, CA: $251,400 - $286,900 for Director, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • Prince, NY

  • no content

Manager, Product Management - Enterprise Product & Experience

Manager, Product Management - Enterprise Product & Experience Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Enterprise Product and Experience team builds on the shoulders of our data and technology transformation. We bring together cross-functional experts to help drive Capital One's Enterprise product, data, design, machine learning and engineering, data science, and developer capabilities. Together, we are working with our partners across Capital One to deliver the future of industry-defining products, platforms, and experiences for our associates and customers. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 3 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $164,800 - $188,100 for Manager, Product Management New York, NY: $179,700 - $205,100 for Manager, Product Management Richmond, VA: $149,800 - $171,000 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • Pimmit, VA

  • no content

Sr. Director, Product Management, DevX - Operational Intelligence & Observability

Sr. Director, Product Management, DevX - Operational Intelligence & Observability Sr Director, Product Management (PXDP65) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The operational intelligence and observability team within our Cloud Operations Resilience Engineering (CORE) organization serves Capital One's technology management and data imperatives by ensuring that operational information on technology assets and platforms are available, intelligible, performant, well-governed, and secure. This role leads the product team that helps enable and deliver the collection and analysis of data from and about Capital One's technology, and spans across software, databases, analytics, security, research, and infrastructure assets. The product leader for operational intelligence and observability will have scope over the tools that enable Capital One to manage its applications and cloud assets. This group partners with technology, risk, security, and business teams to monitor performance, identify issues, and support resilience. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 9 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $245,100 - $279,800 for Sr. Dir, Product Management McLean, VA: $269,600 - $307,700 for Sr. Dir, Product Management New York, NY: $294,100 - $335,700 for Sr. Dir, Product Management Plano, TX: $245,100 - $279,800 for Sr. Dir, Product Management Richmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management San Francisco, CA: $294,100 - $335,700 for Sr. Dir, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • Pimmit, VA

  • no content

Software Development Engineer (Backend/Fullstack)

This position supports hybrid work schedule depending on organization needs. JOB SUMMARY The Principle Test Development Engineer provides leadership simultaneously across several technology platforms of specialization within the Engineering Group. They are recognized thought leaders that focus on projects requiring advanced levels of multidisciplinary technical expertise and problem solving. The Principal Engineer is responsible for large scale activities including the discovery and evaluation of new technologies, development of related processes and procedures, equipment development, and the creation of educational materials that establish the baseline knowledge for the technology. They are strategic thinkers combining business acumen with technical breadth, and provide mentoring to Test Development staff for a variety of disciplines and best practices. ESSENTIAL DUTIES AND RESPONSIBILITIES Software development, deployment and maintenance responsibilities. Responsible for operational and development support for the manufacturing test software deployed at production facilities Maintain existing code and develop new features. Enable a development framework that facilitates the creation of behavioral and high-level software design specifications. Establish and maintain best practices for high quality software development and sustaining activities. Contribute and improve software build methodology, procedures, and environment. JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Java Spring Boot / Quarkus framework JPA / Hibernate JDBC React REST Graal (native compilation) Microservices Event Driven Architecture(Message Bus, nats.io, Kafka etc) Virtual Threads Testing (unit, integration, mocking) Docker Docker Swarm/Kubernetes Git Deployment Strategies Observability Security Analytics AI DB management and optimization Experience in web development Skilled in at least one other language. EDUCATION & EXPERIENCE REQUIREMENTS BS degree in Electrical/Computer Engineering, Computer Science or related field. MS preferred. 10 years experience in a software development/test capacity with enterprise server, storage or networking products.

  • Round Rock, TX

  • no content

Café Ambassador - Union Square San Francisco

Café Ambassador - Union Square San Francisco The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here’s what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: ● Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome ● Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys ● Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources ● Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you ● Stay curious, adaptable and have a desire to learn and grow through self development ● Continually learn new digital and technical skills ● Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café ● Volunteer within the community and be an advocate for financial literacy Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: - Associate’s degree - 2 years of Retail or Customer-facing experience - Proficient in G-Suite - Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. San Francisco, CA: $59,800 - $64,584 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • San Bruno, CA

  • no content

Sr. Director, Product Management, DevX - Operational Intelligence & Observability

Sr. Director, Product Management, DevX - Operational Intelligence & Observability Sr Director, Product Management (PXDP65) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The operational intelligence and observability team within our Cloud Operations Resilience Engineering (CORE) organization serves Capital One's technology management and data imperatives by ensuring that operational information on technology assets and platforms are available, intelligible, performant, well-governed, and secure. This role leads the product team that helps enable and deliver the collection and analysis of data from and about Capital One's technology, and spans across software, databases, analytics, security, research, and infrastructure assets. The product leader for operational intelligence and observability will have scope over the tools that enable Capital One to manage its applications and cloud assets. This group partners with technology, risk, security, and business teams to monitor performance, identify issues, and support resilience. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 9 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $245,100 - $279,800 for Sr. Dir, Product Management McLean, VA: $269,600 - $307,700 for Sr. Dir, Product Management New York, NY: $294,100 - $335,700 for Sr. Dir, Product Management Plano, TX: $245,100 - $279,800 for Sr. Dir, Product Management Richmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management San Francisco, CA: $294,100 - $335,700 for Sr. Dir, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • Philatelic, CA

  • no content

Analyst, Specialty Underwriting & Portfolio Manager - REIT

Analyst, Specialty Underwriting & Portfolio Manager - REIT The Underwriting and Portfolio Management organization is responsible for underwriting new transactions and managing the existing portfolio of loans. Our Underwriters and Portfolio Managers work with both internal partners and external stakeholders in order to support the Commercial’s Bank’s growth while ensuring we have a scalable, well-managed business. This role supports the Real Estate Investment Trust (“REIT”) and/or Real Estate Investment Funds (“REIF”) businesses, such as private funds, non-traded REITs or publicly-traded REITs. These businesses originate entity-level unsecured loans, such as facilities with unencumbered asset pools, within Commercial Real Estate. Commercial Real Estate As an Analyst, Underwriting & Portfolio Management, you have advanced beyond the fundamentals of credit risk management and are expected to perform most responsibilities with minimal oversight. In addition to identifying risks and mitigants, you begin to identify and escalate trends or anomalies on individual deals or within the portfolio. Responsibilities : Perform due diligence on industry and company performance; synthesize research and begin to draw conclusions; may start to lead due diligence calls with clients and/or legal Perform thorough financial analysis and identify disparities, risks, and creative ways to mitigate risk Prepare financial / cash flow modeling inputs with little guidance; understand model mechanics and consider overrides or exceptions Analyze appropriate structuring options considering collateral and borrower valuation Write and prepare majority of the credit approval document; provide meaningful contribution to internal meetings, including deal discussions and pipeline meetings Coordinate and complete closing process requirements Support senior underwriters in reviewing and negotiating legal documentation Communicate with external constituents; exhibit a sense of urgency toward meeting client requests Demonstrate basic understanding of credit documents; with some guidance, contribute to term sheets structuring, prepare commitment letters and review legal documents Demonstrate ownership of a portfolio of existing customers with minimal guidance; may take on more complex or higher volume of accounts Complete annual reviews and both material and non-material modifications independently and on time Monitor quarterly reporting and financial statements and determine upgrades or downgrades to risk ratings Ensure compliance with credit policies and procedures for existing accounts Respond to requests from all internal and external stakeholders Ensure portfolio data is accurate, timely, and complete to ensure strong quality and reporting capabilities Escalate and resolve problem accounts in partnership with other teams and specialists Build relationships across function and business to foster collaboration between partner groups Mentor and train rotational analysts and new hires Conduct ad hoc analyses and participate in internal initiatives to ensure the business is well-managed and operates efficiently Basic Qualifications: Bachelor’s Degree or Military Experience At least 2 years of experience in credit underwriting or portfolio management in commercial real estate or cash flow lending. Preferred Qualifications: Bachelor's Degree in Accounting, Finance, or other relevant fields 3 years of credit underwriting and/or portfolio management experience High attention to detail and strong work ethic Ability to work independently as well as collaboratively in a team environment Excellent business writing and verbal communication skills Strong time management skills and ability to manage multiple deals/projects High level of proficiency in Google Suite or Microsoft Office At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $119,400 - $136,200 for Analyst, Specialty Underwriter & Portfolio Manager McLean, VA: $131,300 - $149,800 for Analyst, Specialty Underwriter & Portfolio Manager Plano, TX: $119,400 - $136,200 for Analyst, Specialty Underwriter & Portfolio Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • Pineville, NC

  • no content

Inventory Control Manager

Job Description Salaried Day Shift- Mon-Fri How Will You Make An Impact? Manage, control and direct all inventory control, which includes receiving, stockroom, shipping, production floor Inventory, MRB and Inventory Analysts. Provide exceptional support to customers, team members, and shareholders. What Will You Do? Recruitment and Retention: · Recruit, interview and hire Inventory Control, Stockroom, Prep and Receiving Supervisors · Communicate criteria to recruiters for Inventory Control, Stockroom, Prep and Receiving Supervisors position candidates. · Coach Inventory Control staff in the interviewing/hiring process. · Monitor team member turnover; identify key factors that can be improved; make improvements. Employee and Team Development: · Identify individual and team strengths and development needs on an ongoing basis. · Create and/or validate training curriculum in area of responsibility. · Coach and mentor Inventory Control staff to deliver excellence to every internal and external customer. · Create and manage succession plans for Inventory Control function. Performance Management: · Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). · Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member’s contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback. · Express pride in staff and encourage them to feel good about their accomplishments. · Perform team member evaluations professionally and on time. · Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. · Coordinate activities of large teams and keep them focused in times of crises. · Ensure recognition and rewards are managed fairly and consistently in area of responsibility. Communication: · Provide weekly communication forum for the exchange of ideas and information with the department. · Organize verbal and written ideas clearly and use an appropriate business style. · Ask questions; encourage input from staff. · Assess communication style of individual team members and adapt own communication style accordingly. FUNCTIONAL MANAGEMENT RESPONSIBILITIES Business Strategy and Direction: · Know and understand the campus strategic directions. · Define, develop and implement an Inventory Control strategy, which contributes to the campus strategic directions. · Develop an understanding of the Workcell business strategy as it pertains to Inventory Control. · Provide regular updates to BUM, WCM, and Operations Manager on the execution of the strategy. Cost Management: · Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems). · Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value. · Provide feedback to peers (BUMs, WCMs, Functional Managers (FMs) on cost and cost trends. Forecast Development and Accuracy: · Prepare timely forecasts for the department. · Compare forward forecast results to historical actual results for trend assessment and analysis. TECHNICAL MANAGEMENT RESPONSIBILITIES: · Drive continuous improvement through trend reporting analysis and metrics management. · Assess the adequacy of data gathering methods utilized by the workcells. · Assure that procedures and work instructions are efficient and not redundant. · Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field.” · Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority. · Lead by example; “walk the talk.” · Facilitate any physical inventories as necessary. · Establish new measurement systems if/where possible. · Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization. · Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality). · Ensure all sensitive and confidential information is handled appropriately. · Ability to read, analyze, interpret and communicate regarding common scientific and/or technical journals, financial reports, and legal documents. · Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. · Ability to effectively present information to top management, public groups, and/or boards of directors · Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. · Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. · Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. · Comply and follow all procedures within the company security policy. · May perform other duties and responsibilities as assigned. How Will You Get Here? KNOWLEDGE REQUIREMENTS: · Ability to read, analyze, interpret and communicate regarding common scientific and/or technical journals, financial reports, and legal documents. · Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community · Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. · Ability to apply concepts of basic algebra and geometry. · Strong knowledge of global and regional logistics operations and industry. · Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets. · Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint. · Strong knowledge of international direct and indirect taxes as well as global customs regimes. · Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs. · Strong and convincing communication skills. · Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required. . Proficiency use of MRP programs, preferable SAP EDUCATION & EXPERIENCE REQUIREMENTS: · Bachelor’s degree preferred; · 7 years experience, including 5 years in supervisory role. · Or a combination of education, experience and/or training. Benefits You Will Receive While Working With Jabil: Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities

  • Hopeful Heights, KY

  • no content

Quality Assurance Manager

How will you make an impact? Manages through subordinates, the development and maintenance of quality evaluation, control systems and protocols for processing materials into partially finished or finished products for a business unit or corporate. Manages the audits of quality systems for deficiency identification and correction. Manages the overall development of inspection and testing processes, mechanisms and equipment as applied to new or existing products. Direct the design, development and maintenance of quality systems and procedures for processing materials into compute and networking racks for multiple product lines. Key objective for this role is to develop a culture of quality within the organization, drive continuous improvement in quality processes, systems tools, and techniques to improve business results and customer satisfaction. Provide exceptional support to customers, team members, and shareholders. What will you do? Provide input to and support of plant and company safety initiatives Provide guidance to support the policies and process with the quality department members to promote the understanding and compliance. Establish the short and long-term quality goals for the organization and the team. Direct activities to facilitate the interaction between Quality and the other functional operations area, especially test and manufacturing engineering to accelerate improvement. Provides early guidance and solution’s concerning quality evaluation, control systems and protocols, e.g., non-compliant situations, customer scalations, requirements, government regulations, accuracy of products. Executes all management reports to clients, business unit. Collaborates with customer in order of accomplish their requirement’s or for any scalation. Development and modification of all quality evaluation and control systems in areas of product responsibility, and in compliance with company policies, customer requirements. Direct the development of methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment. Provides guidance to statistical analysis projects to assess the cost of and determine the responsibility for products or materials that do not meet required standards and specifications. Directs the auditing process of quality systems for deficiency identification and correction, and delegates to the subordinates the implementation of the corrective action plans and executed in a timely manner. Ensures that corrective measures meet acceptable standards, and that documentation is compliant with all Jabil and customer requirements. Directs the development of sustainable, repeatable and quantifiable business process improvements. Develops and modifies as necessary and required on the status of quality assurance programs and practices. Provide direction and training, as necessary, to a staff of Managers and Quality Assurance Engineers. Provides early guidance concerning compliance all site required agency certifications related to product and process quality, not limited to: ISO 9001. Establishes up front quality planning for new products to ensure appropriate quality systems and processes required to support the introduction are developed and implemented. Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization. Other responsibilities may be assigned from time to time as needed, based on the evolution of the company and the requirements of the department/position. May perform other duties and responsibilities as assigned. How will you get here? Education and Experience: Bachelor’s degree required. Master’s degree preferred in Engineering or Technology disciplines. Minimum ten (10) years of experience and required industry experience Or a combination of education, experience and/or training. Ideally Seven (7) years of experience in high technology manufacturing including 3 plus years in compute and network server/rack industry. Must have a proven track record of driving improvements ideally in compute and network server/rack products. Experience in defining and changing quality culture in production environment. A team builder: develop and lead a cohesive quality team as well as drive cross functional collaboration. Successful track record of working in a matrix/collaborative environment. Strong background in ISO-9000 or similar ideally with ground up implementation experience. Multisite leadership experience would be a plus. Excellent verbal and written communication skills. Multi-task management. Teamwork and collaboration. Strong interpersonal skills.

  • Hopeful Heights, KY

  • no content