Finance

Senior Electrical Project Manager - Commercial Electrical Construction (Austin)

Senior Electrical Project Manager - Commercial Electrical Construction (Austin) Department: Commercial Electrical Construction Location: Austin, TX (or Major Texas cities) Work Model: On-Site - This role requires the employee to be fully on-site. Candidates currently located outside of Texas must be able to relocate to the Texas market. Relocation assistance offered! Role Type: Direct Hire/Permanent About Our Client Our client specializes in large-scale commercial and data center construction projects, frequently managing budgets of $20M per project. They are currently expanding their footprint in the Texas market and are seeking experienced leaders to oversee high-stakes developments. They have a strong reputation for delivering project functionality and standards that meet rigorous client requirements. Job Description The Senior Construction Project Manager is responsible for the planning, coordination, and control of a construction project from its inception through to completion. The day-to-day involves overseeing the entire construction project or specific phases, ensuring that the client's requirements regarding functionality and standards are met. This role is justified by the need for expert oversight into large-scale commercial builds where change management and technical trade knowledge are paramount to a successful conclusion. You will collaborate closely with designers, trade contractors, and general contractors, managing both the construction workers and their immediate supervisors. The ideal candidate is an expert in the construction lifecycle who can identify potential problems-such as plan errors or material unavailability-and settle contract issues fairly. This role is perfect for someone passionate about the "visual" side of construction, capable of thinking in three dimensions to solve complex geometric and structural problems. Duties and Responsibilities Plan, direct, and coordinate the construction project from inception to completion. Oversee the entire construction project or specific assigned portions of the project. Schedule and coordinate all types of design throughout the construction process. Select, hire, and oversee the work performed by all contractors. Supervise construction workers and their immediate field supervisors. Ensure the project is completed within the specified time parameters. Determine the most efficient and high-quality sources for construction materials. Manage scheduling and estimate the time required to complete all project phases. Select trade and general contractors that are ideal for specific project needs. Monitor and oversee the ongoing performance of all contractors. Resolve contract issues and change orders arising from plan errors or weather conditions. Maintain clear communication with stakeholders regarding project standards and functionality. Required Experience/Skills Project Scale: Experience managing construction project budgets of at least $20M. Commercial Expertise: Extensive experience working on large commercial projects. Project Portfolio: 10 years of projects Software: Proficiency (beginner to expert) in industry-standard construction software. Technical Knowledge: Thorough knowledge of trades, crafts, and equipment. Physical Ability: Capability to manipulate materials/equipment up to 50 lbs. and access all points of a site. Soft Skills: Ability to visualize 2D and 3D objects and understand relationships of plane and solid objects. Nice-to-Haves Industry Specifics: Previous experience in Data Center construction is a significant plus. Contract Management: Experience settling change orders and contract changes in scope or quantity. Education High School Diploma or GED required. A degree in Construction Management, Project Management, or equivalent experience. Pay & Benefits Summary Relocation: Company-provided relocation assistance for out-of-state candidates. Environment: Professional client project environment with exposure to subcontractors and trades. APPLY NOW! *Connect with your Catapult Recruiter: Kailyn Hartley, directly at [email protected] * *NOT AVAILABLE FOR C2C CONTRACTING* Project Manager | Construction | Data Center Construction | Commercial Construction | Texas Construction | Project Lifecycle | Budget Management | Relocation Assistance |

  • Pflugerville, TX

  • no content

Development Services Manager

Development Services Manager Orange Water and Sewer Authority (OWASA) OWASA seeks an enthusiastic professional to lead our Development Services team. This position ensures that external projects affecting OWASA water, sewer, and reclaimed water systems are designed and constructed appropriately, and that water and sewer system capacities are adequate to meet the planned growth envisioned by the Towns and UNC. Key responsibilities: Manages a six-person Development Services team which includes two Engineering Associates, two Engineering Technicians and two Construction Inspectors. Ensures that all expansion, extension, and relocation work performed by external entities (developers, contractors etc.) on OWASA’s water, sewer and reclaimed water systems are accomplished in accordance with local, state and federal regulations, and OWASA’s Manual of Standards, Specifications, and Design, ordinances, policies, Standard Operating Procedures, and administrative guides. Regularly meets with internal staff and external project teams to clarify requirements, facilitate resolution of design challenges, and help prevent and resolve constructability and other issues. Maintains strong relationships with appropriate staff at the Towns of Carrboro and Chapel Hill, UNC-Chapel Hill, Orange County, NCDOT, and the development community to ensure alignment with the Towns’ and UNC’s plans and policies for growth and development, and to facilitate mutual understanding and efficient collaboration of program activities, interests, policy and requirements with those of the partner agency. Develops and manages financial partnership utility agreements with developers, the towns, UNC, Orange County, and NCDOT for OWASA utility improvements through completion and reimbursement for betterment. Ensures that water and sewer system capacities are adequate for new development construction by tracking and monitoring new wastewater flows or water demands. Manages all activities to ensure OWASA’s Manual of Standards, Specifications, and Design is up to date and in accordance with all local, State and Federal guidelines for water, sewer, and reclaimed water construction. Recommends changes to fee policies, structures, and rates to ensure that fees charged for plan review and construction observation reflect OWASA’s cost-of-service. Provides annual near-term forecasts of new meter equivalents based on available information from project submittals. Qualifications: Six years of experience, including two years in a supervisory role, working with engineering practices used in the planning, design, permitting, and/or construction of public water and wastewater projects. Professional Engineer license is strongly preferred. Excellent written, verbal and interpersonal communication skills. Ability to work collaboratively and effectively with members of the public, regulators, developers, consultants, contractors and government staff. Ability to solve problems creatively and collaboratively, to make timely decisions in a consistently fair manner, and to communicate the rationale behind decisions effectively. Ability to set clearly defined goals, evaluate progress, and change course as necessary to fulfill the mission while ensuring all safe work practices are followed. Be a steward of the environment, our natural resources and OWASA’s financial resources. Have a service-oriented attitude, responsiveness, professionalism, and a passion to foster a diverse and inclusive work environment. Team members are our most important resource. Benefits and pay include: Salary range is $105,899 - $158,848 Membership in the NC Local Government Employee Retirement System (pension plan) 5% Employer 457 plan contribution Retirement health savings account Employer paid Health, Dental, Vision, Life insurance, Long-term Disability 12 Paid Holidays Vacation, Sick, Personal, Bereavement, and Parental Leave Monthly Cell Phone Stipend Educational Reimbursement Bonus Pay for Additional Certifications and/or Education Ability to transfer unused sick leave from previous NC Local Government or State agency employer Much, much more! OWASA is an Equal Opportunity Employer, and we value diverse experiences. We provide competitive pay and benefits in a safe, rewarding work environment. Visit www.owasa.org to apply for this excellent opportunity. This recruitment will close on March 18, 2026. recblid 5avbaccmgdzyhcul2pa6bdm28l52lt

  • Carrboro, NC

  • no content

Utility Technician Apprentice (Learning Opportunity)

Utility Technician Apprentice (Learning Opportunity) Orange Water and Sewer Authority We are seeking individuals interested in acquiring training and skills that can lead to a rewarding career in the water or wastewater industry. This one-year program consists of mentorship and on-the-job training in the maintenance, repair, and installation of water, sewer, and reclaimed water lines. While in the program, apprentices commit to a 40-hour weekly schedule and are considered a temporary employee. The expectation is once the program is complete, the apprentice will have the knowledge, skills, and abilities to thrive as an industry professional. Completion of the Apprenticeship program does not guarantee a full-time position with OWASA. Pay and Benefits: Salary is $20.00 per hour Participation in the North Carolina Local Governmental Employees’ Retirement System Employer paid medical and dental, dependent coverage available with premium cost share 12 paid Holidays Vacation and sick leave Monthly cell phone stipend Employer provided uniforms Safety shoe reimbursement Qualifications include: Be at least 18 years of age Maintain a valid NC Driver’s License Have high school diploma or GED Ability to frequently exert up to 50 pounds Successful completion of drug screen, physical, background check, and apprenticeship agreement OWASA is an Equal Opportunity Employer, and we value diverse experiences and are open to flexible qualifications. OWASA provides competitive pay and benefits in a safe, rewarding work environment. Visit www.owasa.org to apply for this excellent opportunity. This recruitment will remain open until March 10, 2026. Come learn from our awesome team. recblid 12d3q3w2f77qb770q5ostqjr1pcev2

  • Carrboro, NC

  • no content

Head Start Director

Lake Cumberland Community Action Agency Job title: Head Start Director Location: Central Office, Jamestown, KY (10 county service area) Requirements: Requires a minimum of a baccalaureate degree and experience in supervision of staff, fiscal management, and administration. Must have knowledge in Early Childhood Education and Head Start Program. Minimum of five (5) years’ program management experience required. Must possess good written and oral communication skills, basic recordkeeping knowledge in addition to budgetary management experience. Must have a good work history and possess the ability to establish good professional working relationships with community partners and have the ability to effectively communicate with Head Start staff, service providers and families. Must be 21 years of age. Must successfully complete background checks, physical exam and drug/alcohol testing. COVID vaccination required. Duties (partial list): This position must ensure that all content areas covering all program options, including Early Head Start, Home Base, and Migrant, are monitored adequately to ensure that all Head Start Performance Standards are met or exceeded. Collaborate with Community Partners, including LEAs. Ensure Strategic Plan, Self-Assessment and Community Needs Assessment are updated as required. Review program budget monthly. Visit each Center regularly. EOE Employment applications are available at: www.lc-caa.org, submit applications/resumes to: [email protected] recblid 4folx3hwqjlpnmv22n7akg7hps65mj

  • Jamestown, KY

  • no content

Lineman

Title: Aerial Lineman Immediate Supervisor: Aerial Foreman, Director, Owner General Job Summary: To construct strand infrastructure and lash fiber cables to strand. Principal duties and Responsibilities: • Operating bucket truck as well as other equipment related to aerial fiber construction • Understand how to proficiently set up the job (strand trailer, fiber trailer and caddies) • Understand clearances from the other utilities, ground, road, highway, sidewalk and nonpedestrian areas • Knowledge and ability to properly frame poles according to industry specifications • Ability to lash/over-lash single and multiple cable bundles of fiber cables • Ability to read and interpret network prints • Ability to safely climb poles using gaffs or ladders • Understand and follow OSHA safety requirements to complete the job(s) safely and efficiently • Communicate by phone frequently throughout the work day • Follow direction(s) specifically delivered from crew leader • Performs other duties as assigned. Position Requirements: • High school diploma or its equivalent • Combination of technical training and/or experience • 1 year of relevant experience • Previous experience in a construction environment preferred • Must be able to meet physical requirement of the position • Must be able to work nights and weekends, if necessary • Must be able to work in all weather conditions. • Must have a valid driver’s license • Must be authorized to work in the United States • Must be able to pass drug, background, DOT & MVR screenings (This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply

  • Ohio

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Office & Tech Manager

Office & Tech Manager (Full-Time, Exempt) Community Foundation seeks highly organized, tech-savvy professional to serve in "front of the office" role. Provides exec support and oversees office ops, facilities, customer serv, and database mangement. Bachelor's degree req; strong communication, systems, and problem-solving skills essential. Onsite role. EOE. Visit lancfound.org/careers for instructions to apply. Applications accepted through March 27.

  • Bausman, PA

  • no content

Executive Assistant / Clerk to the Board

Join the Oakdale Irrigation District Team! Are you looking to make a meaningful impact in your community while supporting the long-term sustainability of agriculture? At Oakdale Irrigation District (OID), we protect and enhance water resources that serve more than 80,000 acres of prime agricultural land throughout Stanislaus County. We are seeking a Full-Time Executive Assistant / Clerk to the Board to join our Administration Department.This key position supports executive leadership, coordinates Board governance processes, and helps ensure transparency and compliance in public agency operations. Position Details: Status: Non-Exempt Salary: $39.32 - $47.80/hour plus comprehensive benefits Reports To: General Manager Key Responsibilities: Serve as the District’s official Clerk to the Board and coordinate Board and Committee meetings Prepare agendas, minutes, resolutions, and official records in compliance with public meeting laws Support regulatory compliance activities, including public records and conflict of interest reporting Provide confidential executive-level administrative support to the General Manager and executive staff Maintain official District records and governance documentation Manage District communications, website content, and public outreach Coordinate special projects, events, and administrative initiatives Provide information and assistance to the public Attendance at evening Board meetings required Qualifications: Experience: Five (5) years of progressively responsible administrative or office management experience, preferably in a public agency environment, including knowledge of government processes and open meeting law. Education: Completion of high school supplemented by administrative and business coursework Special Requirements: Ability to obtain a California Notary Public commission within six (6) months of appointment and maintain throughout employment. Knowledge of government processes, public meeting laws, or regulatory compliance preferred Important Dates: Applications Period: Opens February 23, 2026 -March 8, 2026. Apply online: Government Jobs - Oakdale Irrigation District. Additional Information: Final candidates will participate in a panel interview. A background check and pre-employment physical (including a drug screen) are required following a conditional offer. For more information, please visit: OID Employment Opportunities or contact (209) 840-5519. Equal Employment Opportunity: Oakdale Irrigation District is an Equal Opportunity Employer. The District is committed to a diverse workplace and provides reasonable accommodation for applicants with disabilities. Contact Human Resources at (209) 840-5519 for assistance. Join us in supporting agriculture, serving our community, and protecting vital water resources. recblid 4xa43ejeer9b9trbc9sf1rk7ivv1xy

  • Oakdale, CA

  • no content

Material Handlers

Material Handler/Shrinkwrapper Our Shrinkwrappers must be able to work in a non-climate-controlled environment in a Manufacturing facility with or around fiberglass up to 7 days per week as needed per Production. Inspects material and completes inspection reports. Follows the production schedule. Responsible for handling all stock items safely and correctly. Responsible for receiving deliveries into the warehouse or individual areas. General Material handling. Operates a shrinkwrap machine. Label material correctly When necessary, changes the insulation in the lines Communicates with Lead/Supervisor when material stock is low. Assists with other required duties as needed. Shift hours (depends on department) 1st Shift: 5 AM – 1:00 PM $13.00/Hr 2nd Shift: 1 PM – 9:00 PM $13.50/Hr 3rd Shift: 9PM – 5:00 AM $14.00/Hr Will work in a non-climate-controlled fiberglass production facility in Shipping Candidate must be able to work in a non-climate-controlled environment. Must wear steel toe boots or steel toe shoes and safety glasses Must be able to work with or around fiberglass. Must work up to a 7-day schedule depending on Production schedule. Meet production daily and weekly production goals If a job offer is made, candidates MUST PASS a 7 Year background check and drug test.

  • Houston, TX

  • no content

Military Field Consultant- Part time

Military Field Consultant Augusta, ME: Hybrid US Citizenship We are seeking a Military Field Consultant for hire in support of the MHS- MOS program. This is a great opportunity for someone passionate about supporting military families and building strong community partnerships through regional travel. Job Description: Travels throughout their state and/or region, as directed, to support events that increase awareness of military community services. Collaborates with existing family support resources, identifies recommendations to address service gaps, and form relationships with community service providers, military services, and regional and local representatives. Provides Service members and families with information and referrals and support for events to increase awareness of military community services including, but not limited to, relocation assistance, non-medial individual and family counseling, personal and family life education, Personal Financial Management (PFM) services, information and referral services, deployment assistance, exceptional family member services, child abuse prevention and response services, domestic violence prevent and response services, Morale, Welfare, and Recreation (MWR) services, and transition assistance, when requested and approved by the Government. Attends various community events and meetings to bring awareness directly to the military community. Identifies problems and/or gaps in available services/resources and determines methods to fill gaps and enhance existing support system efforts, in collaboration with Military OneSource, DoD, State Joint Force HQ, and civilian community resources. Participates in and facilitates collaboration between military and civilian agencies to improve coordination. Provides briefings and training to share information that brings related groups together (e.g., unit/command members, staff, volunteers, etc.) when approved by the government. Collaborates with military and civilian personnel and other departments to develop presentation and training materials. Works with team to maintain an online repository of state-specific information on Government approved family programs and support resources. Ensures confidentiality in all aspects of support. Minimum Qualifications Bachelor's Degree or equivalent of 4 years relevant experience. Minimum of 5 years of prior military experience or relevant knowledge. Additional experience working in Military Service Programs and marketing, sales, recruiting, education, or other similar networking-intensive work a plus. Other Job Specific Skills Possess customer service skills, knowledge of call center operations, and knowledge of the military lifestyle Ability to tailor communications to multiple audiences/entities Strong analytical, organizational, time-management, and multi-tasking skills Willingness to travel up to 80% within assigned geographical area of responsibility Experience with project administration and meeting multiple deadlines Experience in customer service quality and/or help desk Strong organization and time management skills Prior experience in marketing, recruiting, counseling and/or academic instruction a plus. cjpost Job Description: Travels throughout their state and/or region, as directed, to support events that increase awareness of military community services. Collaborates with existing family support resources, identifies recommendations to address service gaps, and form relationships with community service providers, military services, and regional and local representatives. Provides Service members and families with information and referrals and support for events to increase awareness of military community services including, but not limited to, relocation assistance, non-medial individual and family counseling, personal and family life education, Personal Financial Management (PFM) services, information and referral services, deployment assistance, exceptional family member services, child abuse prevention and response services, domestic violence prevent and response services, Morale, Welfare, and Recreation (MWR) services, and transition assistance, when requested and approved by the Government. Attends various community events and meetings to bring awareness directly to the military community. Identifies problems and/or gaps in available services/resources and determines methods to fill gaps and enhance existing support system efforts, in collaboration with Military OneSource, DoD, State Joint Force HQ, and civilian community resources. Participates in and facilitates collaboration between military and civilian agencies to improve coordination. Provides briefings and training to share information that brings related groups together (e.g., unit/command members, staff, volunteers, etc.) when approved by the government. Collaborates with military and civilian personnel and other departments to develop presentation and training materials. Works with team to maintain an online repository of state-specific information on Government approved family programs and support resources. Ensures confidentiality in all aspects of support.

  • Augusta, ME

  • no content

Warehouse Worker 3

Advance your career with Mindlance! We have been connecting talented professionals with world-class companies since 1999. Mindlance is here to help you to find the perfect fit with just the right company. Currently, we are seeking a Warehouse Worker 3 for an exciting career growth opportunity. Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition. Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Warehouse Worker 3 Job Category: Non-Clinical Industry: Healthcare - Health Services Job Location: Clinton, PA Zip Code: 15026 Duration: 3 months, large likelihood of conversion given they perform well. Top 3/5 Skills: Min & Max Pay Rate: $20.00 /hr. – $22.00/hr. Schedule: 1 st Shift, 40 Hrs per week Job Description Summary: · The Facilities Assistant will be responsible for general facilities tasks, with the goal of maintaining a clean and organized workplace. Duties are listed in order of greatest importance. The incumbent may be asked to perform other function-related activities in addition to the below-mentioned responsibilities as reasonably required by business needs. Enter Responsibilities/Essential Duties: · Cleanup and organizational activities. · Assisting maintenance with assignments. · Keeping the Cleanrooms neat, clean and organized. This could include working with Production and maintenance staff. · Verifies effectiveness of repairs, improvements and ensures product produced meets specification. · Maintains all required documentation when necessary to ensure process accountability. · Identifies and reports hazards as recognized to Safety, Quality and Production when necessary. · Wear all necessary Personal Protective Equipment (PPE) when necessary. · Perform routine walkthroughs of the facility to identify maintenance needs, safety concerns, or housekeeping issues. · Maintains cleanliness and organization of common areas, maintenance rooms, and storage spaces. · Assist with basic repairs including lighting, minor plumbing, and general building maintenance. · Support preventive maintenance activities by coordinating schedules and ensuring documentation is completed. · Monitor and restock facility supplies (janitorial, safety, office, etc.). · Perform routine walkthroughs of the facility to identify maintenance needs, safety concerns, or housekeeping issues. · Assist with basic repairs including lighting, minor plumbing, and general building maintenance. · Support preventive maintenance activities by coordinating schedules and ensuring documentation is completed. Must haves: ☑ Sit; use hands to finger, handle, or feel objects, tools, or controls. ☑ Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. ☑ Lifting/moving up to 30 pounds. ☑ Exposure to moving mechanical parts, vibration and/or moderate noise levels. ☑ Exposure to hazardous chemicals or other materials. Experience with tools (vacuums, drills etc) Nice to haves: List Each Training/Certification Required/Preferred · OSHA 10 Preferred · OSHA 30 Preferred Interview Schedule: · 1 round on site, 45 mins

  • Clinton, PA

  • no content

Chemical QC Technician

Two temp-to-hire Chemical QC Technicians (Near Chicago’s Midway Airport) Our client, located near Midway Airport in Chicago has an immediate need for two QC Technicians. Our client holds a leadership role in providing Specialty Coatings, Lubricants and Adhesives, since 1935 serving the steel, automotive transportation and general manufacturing industries. The positions are starting as contract with the intended option of temp-to-hire. They have both a first and second shift opportunities, with the 2 nd shift candidate initially starting on 1 st shift for training. This is a first shift position M-F 8am-4:30pm the 2 nd shift position is M-F 1:00pm-9:30pm SUMMARY: The Quality Technician I is responsible for testing raw ingredients and finished products against specification by following testing SOPs in the lab. Communication with manufacturing, R&D laboratory, Shipping and Sales is essential. Perform tests and inspections in an efficient and accurate manner to facilitate manufacturing schedule and demands by performing required duties. These positions are considered entry level Lab Tech positions that will be under the close supervision of the Team Lead or Mgr. Training will be required to gain competency in performing the basic QC required tests and the proper documentation into databases including the use of Spreadsheet calculations. ESSENTIAL JOB FUNCTIONS: ESSENTIAL DUTIES AND RESPONSIBILITIES · Perform QC tests for raw materials & production batches in an accurate, precise and efficient manner. · Review and analyze data for conformance to specs, issue corrections based on prior history, and record test data. · Understand hold & release process requirements & interact with production and supervisory personnel. · Replenish supplies and refill chemicals as needed. · Perform regular maintenance and daily verification of all laboratory equipment and instruments. · Perform routine/repetitive tasks in the laboratory & handle routine documents. · Put away retain and retest samples. · Properly dispose of obsolete & expired samples & materials according to H&S regulatory standards. · Responsible for housekeeping & maintenance of supplies in assigned section of the lab · Become familiar with Talent LMS and SharePoint and learn how to find, print, and use documents QUALIFICATIONS EDUCATION and/or EXPERIENCE Minimum of Associate’s degree (A. A.) or equivalent from two-year college or technical school, with at least two years laboratory or related work experience and/or training. A combo of education/ relevant lab exp. will be considered. · Ability to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. · PC proficiency in Microsoft programs such as Outlook, Office (Excel, Word & PowerPoint). Apply these skills in simple reports, data organization, graphs and charts to summarize compiled data · Ability to solve practical problems and multi-task while staying organized. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. · Ability to apply common sense understanding to carry out instructions. Ability to prioritize, multi-task, and organize daily tasks for efficiency. Ability to recognize what questions to ask a supervisor to ensure quality of work being produced. WORK ENVIRONMENT As required, the employee works in a chemical plant and/or Lab with low to moderate noise level. The employee can be exposed to potentially hazardous chemicals, vapors, or airborne particles. If required in the workspace, the employee will wear eye and respiratory protection and other safety equipment while performing the functions of the job. The employee is exposed to outside weather conditions walking between buildings. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds with assist. W hile performing the duties of this job, the employee is regularly required to talk and hear; stand and/or walk throughout the facility; ascend and/or descend stairs; use both hands to inspect, handle, and feel; and reach with both hands and arms. The employee is regularly required to enter information into a computer, handle products in various stages and forms (i.e. raw materials, work in progress, and finished products in liquid forms), in addition to equipment and/or tools. The employee frequently is required to use his/her sense of smell. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. If you or anyone you know of is interested in this position, please email your resume to [email protected] for immediate consideration. see above

  • Chicago, IL

  • no content

Logistics CSR

Summary The Customer Service Representative Interacts with customers, sales, engineering and production through telephone, email and personal contact to provide information in response to inquiries about Goodman products. Resolves customer questions, complaints and requests, frequently involving some policy interpretation. Maintains solid customer relationships by handling their questions and concerns with speed and professionalism. Builds and maintain business relationships with clients by providing prompt and accurate service to promote customer loyalty. This position requires helping with multiple tasks in multiple areas as needed and working well under pressure. *Shipping/Transportation, Engineering/Sales, Customer service & Export Support! PO experience LNG support experience is a plus Responsibilities May include: Respond to inquiries through telephone, web, email, mail, and/or face to face contact with customers. Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. Create, update and maintain customer accounts within our database applications. Recommend alternate products based on cost, availability or specifications as needed. Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution and vendors regarding shipments. Determine customer requirements and expectations in order to resolve customer issue. Serve as a liaison between customers and Goodman Manufacturing. Provide accurate and timely follow up to all customers. Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Escalate matters that need immediate attention to the Lead or Supervisor Expand knowledge of HVAC products and keep current with latest trends within the industry Work positively with all levels of management and peers to ensure the department is effectively working as a team to deliver the highest level of service possible and drive continuous process improvements. Follow company policies and procedures. Performs other duties as assigned. Nature and Scope Works under minimal supervision. Work requires the exercise of discretion and independent judgment to investigate and resolve problems or situations. Analyzes data to identify trends and errors and make corrections. Knowledge and Skills Effective and high quality Customer Service/Relationship management skills Positive, professional attitude, handling difficult customers with ability to diffuse negative situations Developing rapport and effective listening skills, good phone and e-mail etiquette Professionalism – patience, poise and tact and ability to deal with high volume customer traffic Strong working knowledge with Microsoft Office (Outlook, Excel, Word) as well as working knowledge of data base applications including 10 key data entry. Effective verbal and written communication skills including business acumen Written skills – must be able to effectively and timely communicate via e-mail with customers and accurately process orders and respond to inquiries Applies experience and judgment to make decisions or resolve issues within defined options or standard protocols Completes a variety of assignments. Typically recurring tasks and standardized activities. Ability to recognize if deviation from accepted practice and procedure is required. Develops knowledge in areas of specialization and applies basic knowledge of set procedures and processes pertaining to own area. Current knowledge of HVAC, Duct, Fiberglass and/or HVAC Services is preferred Effective organizational skills and time management skills including ability to prioritize and multi-task and ability to work with a sense of urgency High level of attention to detail and accuracy Ability to analyze and interpret data Good math skills – to ensure calculations are accurate Ability to use good judgement and strong work ethics and integrity on the job Ability to establish positive working relationships with internal and external customers and employees Ability to understand and follow procedures, work instructions and company policies Required Skills *All experience must be recent and listed in resume Proficient in MS Office (MS Excel is a large part of this position) 3 Years Logistics CSR experience (Import and Export) 3 Years Customer Service experience SAP experience Letters of credit Experience assisting Sales and Engineering with Quotes Multitasking and wearing many hats

  • Houston, TX

  • no content