Applied Researcher I (AI Foundations)

Applied Researcher I (AI Foundations) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. In this role, you will: Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. Has a deep understanding of the foundations of AI methodologies. Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. Experience in delivering libraries, platform level code or solution level code to existing products. A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Basic Qualifications: Currently has, or is in the process of obtaining, a PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 2 years of experience in Applied Research Preferred Qualifications: PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields LLM PhD focus on NLP or Masters with 5 years of industrial NLP research experience Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) Member of team that has trained a large language model from scratch (10B parameters, 500B tokens) Publications in deep learning theory Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR Optimization (Training & Inference) PhD focused on topics related to optimizing training of very large deep learning models Multiple years of experience and/or publications on one of the following topics: Model Sparsification, Quantization, Training Parallelism/Partitioning Design, Gradient Checkpointing, Model Compression Experience optimizing training for a 10B model Deep knowledge of deep learning algorithmic and/or optimizer design Experience with compiler design Finetuning PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning) Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance Experience deploying a fine-tuned large language model Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $218,700 - $249,600 for Applied Researcher I McLean, VA: $218,700 - $249,600 for Applied Researcher I New York, NY: $238,600 - $272,300 for Applied Researcher I San Jose, CA: $238,600 - $272,300 for Applied Researcher I Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Applied Researcher I (Multi-agent Systems, Knowledge Graphs/GraphRAG/Graph-of-Thought / GoT, MCP, LangGraph, Agent Protocols)

Applied Researcher I (Multi-agent Systems, Knowledge Graphs/GraphRAG/Graph-of-Thought / GoT, MCP, LangGraph, Agent Protocols) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. The AI Foundations – AI Software Engineering team builds scalable, state-of-the-art AI architectures designed to transform the software development lifecycle at Capital One. Our goal is to empower internal engineers by developing multi-agent solutions that streamline design, code generation, system migration, and troubleshooting to operate software more effectively at scale.To achieve this, we leverage a cutting-edge stack including LangGraph, MCP, Knowledge Graphs, agent-to-agent protocols, and advanced model customization. In this role, you will: Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. Has a deep understanding of the foundations of AI methodologies. Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. Experience in delivering libraries, platform level code or solution level code to existing products. A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Basic Qualifications: Currently has, or is in the process of obtaining, a PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 2 years of experience in Applied Research Preferred Qualifications: PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields LLM PhD focus on NLP or Masters with 5 years of industrial NLP research experience Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) Member of team that has trained a large language model from scratch (10B parameters, 500B tokens) Publications in deep learning theory Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR Agentic AI Research PhD focused on multi-agent systems, autonomous agents, planning, or reinforcement learning Hands-on experience developing and deploying multi-agent architectures (e.g., using frameworks like LangGraph or specialized agent protocols) Experience with techniques like tool-use integration, memory management for agents, or verifiable agent behavior Knowledge Graph Research PhD focused on knowledge representation and reasoning, graph neural networks (GNNs), or large-scale data integration Publications in relevant venues (e.g., ISWC, WWW, KDD, Neurips, ICML) on knowledge graph construction, embedding, querying, or reasoning Experience in designing, implementing, and deploying industrial-scale Knowledge Graph solutions Demonstrated expertise with graph databases (e.g., Neo4j, JanusGraph) and graph embedding techniques Finetuning PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning) Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance Experience deploying a fine-tuned large language model Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $218,700 - $249,600 for Applied Researcher I McLean, VA: $218,700 - $249,600 for Applied Researcher I New York, NY: $238,600 - $272,300 for Applied Researcher I San Francisco, CA: $238,600 - $272,300 for Applied Researcher I San Jose, CA: $238,600 - $272,300 for Applied Researcher I Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead AI Engineer (FM Hosting, LLM Inference)

Lead AI Engineer (FM Hosting, LLM Inference) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for Lead AI Engineer McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AVP, Acquisition Fraud Strategy – Home & Auto

Role Summary/Purpose: The AVP, Acquisition Fraud Strategy – Home & Auto will assume ownership of Home & Auto (H&A) consumer acquisition fraud strategy development efforts. In this role, you will manage analytical projects, design analysis plans, and formulate recommendations, while working closely with the implementation teams to ensure your fraud strategies are working as intended. You will work cross-functionally to ensure strategies are approved and meet compliance requirements. Essential Responsibilities: Use SAS/advanced programming to conduct fraud reporting, pattern analysis, and True Name Fraud (TNF) strategy development, validation, testing, and implementation Lead entire H&A consumer acquisition fraud strategy efforts, and work directly with PCMs and client teams Proactively lead strategic initiatives and integrate new tools and models into TNF strategies Drive enhanced strategy using champion/challenger learnings to reduce fraud and improve customer experience Lead remediation efforts and coordination on fraud attack events for H&A clients Represent TNF team during new-client onboarding, and recommend strategy and process as appropriate Build for future by understanding industry, economic, and business needs Analyze and explore data to find innovative solutions to combat latest fraud patterns Complete required strategy documentation and meet audit standards Work closely with implementation team to ensure strategies are implemented correctly via pre- and post-implementation validations Provide direction and support to other team members including mentorship Manage small team of exempt / offshore strategy analysts Meet assigned deadlines and perform tasks as assigned Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree and 5 years’ experience with data/analytics or credit/fraud in the financial services industry; in lieu of Bachelor's Degree, 9 years’ experience with data/analytics or credit/fraud in the financial services industry Minimum 5 years’ experience in retail, business or private label credit Minimum 5 years’ experience in Risk Strategy Development and / or Management Minimum 4 years’ Project Management experience Minimum 5 years’ experience with model risk management, operational and regulatory risk, and governance Demonstrated expert proficiency with SAS and/or SQL programming Expert level proficiency with Excel Ability and flexibility to travel for business as required Desired Characteristics: Degree in Economics, Finance, Mathematics Criminal Justice, Business, and Statistics strongly preferred Superb communication skills and experience with interacting successfully at all levels within the Credit organization Outstanding collaborative and team management style Ability to multitask and perform in a fast-paced environment Demonstrated problem-solving and critical-thinking skills Fraud/Consumer finance experience Experience with SynApps and Edison platforms Experience with CDCI and CLBP2 databases Experience with Python Proven ability to work with various data sources, data warehouses and database tools Proven ability to successfully manage and implement projects on time & on budget Proven ability to communicate with all levels of employees, management, and clients Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

Senior Distinguished AI Engineer

Senior Distinguished AI Engineer At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications : Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 10 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies At least 10 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 9 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience architecting, designing, developing, integrating, delivering, and supporting complex enterprise AI systems Demonstrated ability to lead and mentor an engineering organization and influence cross-functional stakeholders up to the SVP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $314,800 - $359,300 for Sr. Distinguished AI Engineer McLean, VA: $314,800 - $359,300 for Sr. Distinguished AI Engineer New York, NY: $343,400 - $392,000 for Sr. Distinguished AI Engineer Richmond, VA: $286,200 - $326,700 for Sr. Distinguished AI Engineer San Francisco, CA: $343,400 - $392,000 for Sr. Distinguished AI Engineer San Jose, CA: $343,400 - $392,000 for Sr. Distinguished AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AVP, Acquisition Fraud Strategy – Home & Auto

Role Summary/Purpose: The AVP, Acquisition Fraud Strategy – Home & Auto will assume ownership of Home & Auto (H&A) consumer acquisition fraud strategy development efforts. In this role, you will manage analytical projects, design analysis plans, and formulate recommendations, while working closely with the implementation teams to ensure your fraud strategies are working as intended. You will work cross-functionally to ensure strategies are approved and meet compliance requirements. Essential Responsibilities: Use SAS/advanced programming to conduct fraud reporting, pattern analysis, and True Name Fraud (TNF) strategy development, validation, testing, and implementation Lead entire H&A consumer acquisition fraud strategy efforts, and work directly with PCMs and client teams Proactively lead strategic initiatives and integrate new tools and models into TNF strategies Drive enhanced strategy using champion/challenger learnings to reduce fraud and improve customer experience Lead remediation efforts and coordination on fraud attack events for H&A clients Represent TNF team during new-client onboarding, and recommend strategy and process as appropriate Build for future by understanding industry, economic, and business needs Analyze and explore data to find innovative solutions to combat latest fraud patterns Complete required strategy documentation and meet audit standards Work closely with implementation team to ensure strategies are implemented correctly via pre- and post-implementation validations Provide direction and support to other team members including mentorship Manage small team of exempt / offshore strategy analysts Meet assigned deadlines and perform tasks as assigned Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree and 5 years’ experience with data/analytics or credit/fraud in the financial services industry; in lieu of Bachelor's Degree, 9 years’ experience with data/analytics or credit/fraud in the financial services industry Minimum 5 years’ experience in retail, business or private label credit Minimum 5 years’ experience in Risk Strategy Development and / or Management Minimum 4 years’ Project Management experience Minimum 5 years’ experience with model risk management, operational and regulatory risk, and governance Demonstrated expert proficiency with SAS and/or SQL programming Expert level proficiency with Excel Ability and flexibility to travel for business as required Desired Characteristics: Degree in Economics, Finance, Mathematics Criminal Justice, Business, and Statistics strongly preferred Superb communication skills and experience with interacting successfully at all levels within the Credit organization Outstanding collaborative and team management style Ability to multitask and perform in a fast-paced environment Demonstrated problem-solving and critical-thinking skills Fraud/Consumer finance experience Experience with SynApps and Edison platforms Experience with CDCI and CLBP2 databases Experience with Python Proven ability to work with various data sources, data warehouses and database tools Proven ability to successfully manage and implement projects on time & on budget Proven ability to communicate with all levels of employees, management, and clients Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

VP, Privileged Access Management (PAM) Engineer - Delinea Secret Server

Role Summary/Purpose: We are looking for a highly skilled PAM Engineer with proven experience in Delinea Secret Server, Server Suite, and Delinea Just Enough Privilege (JEP) to manage and enhance our privileged access management infrastructure. This role involves installing, configuring, and maintaining PAM platforms; integrating a variety of IT systems—including databases, ServiceNow, and network devices—with the PAM vault; and supporting secure credential management processes. Responsibilities expand this role to include technical leadership, strategic support, and guidance across the PAM program. The ideal candidate will serve as a technical leader who supports and mentors engineers, influences PAM roadmap direction, drives standardization and automation, and partners with stakeholders to ensure PAM capabilities align to enterprise security and business objectives. Essential Responsibilities: Engineering & Operations Install, configure, and maintain Delinea Secret Server, Server Suite, platform components, and Delinea Just Enough Privilege (JEP). Integrate various IT systems, applications, and network devices with the PAM vault, including databases and ServiceNow. Support the management, vaulting, and rotation of privileged credentials across integrated platforms. Work with out-of-the-box PAM integrations and customize where necessary to meet business requirements. Troubleshoot PAM system issues, perform root cause analysis, and implement timely resolutions. Manage and submit firewall requests related to PAM system connectivity and functionality. Collaborate with network, security, and application teams to ensure seamless PAM integration and compliance. Provide on-call support for PAM system availability, promptly responding to incidents and outages. Monitor PAM system health, apply patches and upgrades, and optimize performance. Document system configurations, integrations, procedures, and incident resolution reports. Technical Leadership, Strategic Vision & Guidance Serve as a technical leader for PAM engineering, providing guidance, oversight, and technical direction to engineers supporting Delinea platforms and integrations. Partner with security leadership and stakeholders to support the PAM strategic vision, roadmap planning, and prioritization of enhancements aligned to enterprise risk reduction and business needs. Lead design and review of complex PAM solutions, including architecture decisions, patterns/standards, and integration approaches across infrastructure and applications. Drive standardization and operational maturity (e.g., onboarding patterns, credential rotation standards, JEP policy conventions, break-glass processes, and audit readiness). Identify opportunities for automation and self-service, improving onboarding speed, reducing manual effort, and increasing reliability (e.g., workflow integrations with ServiceNow, scripting, API-based automation). Lead or support major initiatives such as platform upgrades, migrations, new capability rollouts, and resilience improvements (HA/DR, monitoring strategy, capacity planning). Provide technical mentorship through code/config reviews, troubleshooting support, knowledge sharing, and development of runbooks and engineering playbooks. Own and improve key operational outcomes such as SLA/SLO performance, incident reduction, root cause remediation, and continuous improvement backlog management. Support security and compliance needs by ensuring PAM implementations meet policy requirements and are prepared for audit and reporting expectations. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Proven experience with Delinea Secret Server, Server Suite, Delinea Just Enough Privilege (JEP), and related PAM platforms. Hands-on experience integrating diverse solutions (databases, ServiceNow, network devices) with PAM vaults. Strong knowledge of privileged credential lifecycle management and security best practices. Demonstrated ability to provide technical leadership (leading designs, mentoring engineers, setting standards, influencing decisions). Experience driving or supporting roadmap planning, cross-team prioritization, and execution of complex technical initiatives. Familiarity with out-of-the-box PAM integrations and customization capabilities. Experience managing firewall requests and collaborating with infrastructure teams. Comfortable with crafting and editing: - PowerShell (preferred/primary): Build and maintain automation for Delinea/Secret Server use cases, including REST API integration, JSON/data handling, modular scripting, logging, and robust error handling. - SQL (basic to intermediate): Support reporting and data analysis needs; familiarity with querying for operational/audit insights (API-first approach when applicable). - Linux/Bash: Ability to automate administrative tasks on Linux systems (SSH, sudo, cron, file permissions). Willingness and availability to participate in on-call rotations for after-hours support. Excellent troubleshooting, problem-solving, and communication skills. Ability to work effectively across technical teams and stakeholders. Ability and flexibility to travel for business as required Grade/Level: 12 The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

AVP, Acquisition Fraud Strategy – Home & Auto

Role Summary/Purpose: The AVP, Acquisition Fraud Strategy – Home & Auto will assume ownership of Home & Auto (H&A) consumer acquisition fraud strategy development efforts. In this role, you will manage analytical projects, design analysis plans, and formulate recommendations, while working closely with the implementation teams to ensure your fraud strategies are working as intended. You will work cross-functionally to ensure strategies are approved and meet compliance requirements. Essential Responsibilities: Use SAS/advanced programming to conduct fraud reporting, pattern analysis, and True Name Fraud (TNF) strategy development, validation, testing, and implementation Lead entire H&A consumer acquisition fraud strategy efforts, and work directly with PCMs and client teams Proactively lead strategic initiatives and integrate new tools and models into TNF strategies Drive enhanced strategy using champion/challenger learnings to reduce fraud and improve customer experience Lead remediation efforts and coordination on fraud attack events for H&A clients Represent TNF team during new-client onboarding, and recommend strategy and process as appropriate Build for future by understanding industry, economic, and business needs Analyze and explore data to find innovative solutions to combat latest fraud patterns Complete required strategy documentation and meet audit standards Work closely with implementation team to ensure strategies are implemented correctly via pre- and post-implementation validations Provide direction and support to other team members including mentorship Manage small team of exempt / offshore strategy analysts Meet assigned deadlines and perform tasks as assigned Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree and 5 years’ experience with data/analytics or credit/fraud in the financial services industry; in lieu of Bachelor's Degree, 9 years’ experience with data/analytics or credit/fraud in the financial services industry Minimum 5 years’ experience in retail, business or private label credit Minimum 5 years’ experience in Risk Strategy Development and / or Management Minimum 4 years’ Project Management experience Minimum 5 years’ experience with model risk management, operational and regulatory risk, and governance Demonstrated expert proficiency with SAS and/or SQL programming Expert level proficiency with Excel Ability and flexibility to travel for business as required Desired Characteristics: Degree in Economics, Finance, Mathematics Criminal Justice, Business, and Statistics strongly preferred Superb communication skills and experience with interacting successfully at all levels within the Credit organization Outstanding collaborative and team management style Ability to multitask and perform in a fast-paced environment Demonstrated problem-solving and critical-thinking skills Fraud/Consumer finance experience Experience with SynApps and Edison platforms Experience with CDCI and CLBP2 databases Experience with Python Proven ability to work with various data sources, data warehouses and database tools Proven ability to successfully manage and implement projects on time & on budget Proven ability to communicate with all levels of employees, management, and clients Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

AVP, Compliance Risk Assessment

Role Summary/Purpose: The AVP, Compliance Risk Assessment is responsible for managing the ongoing Compliance Risk Assessment (CRA) process for Synchrony including planning, execution, reporting of the results, and continuous enhancement of the program. The AVP role performs quality assurance (QA) and data analytics, produces management reporting (including dashboards), and ensures CRA outputs feed the Enterprise Risk Assessment (ERA) and broader Compliance Program requirements. The AVP role also supports coordination of the material risks incorporated into the Enterprise Risk Assessment, leads and supports expanding processes, including monitoring and reporting Compliance Risk Appetite Statement (RAS) limits and escalation triggers, maintaining data quality for the Legal Requirements inventory (CTC/CTQs), supporting change management testing for CRA/eGRC enhancements, and responding to requests from regulators, Risk Testing, and Internal Audit. The AVP partners closely with Compliance SMEs and other risk pillars to promote consistency, transparency, and enterprise-wide usability of compliance risk information. Essential Responsibilities: Lead end-to-end execution of CRAs, including planning, scheduling, training, system updates, SME coordination, and delivery of results. Conduct and/or manage QA reviews of CRAs to ensure adherence to standards and consistency across assessments. Enhance CRA methodology, documentation, governance routines, and tools to promote an enterprise-wide approach. Maintain CRA program documentation, procedures, job aids, and training materials, including required annual/biannual updates. Analyze inputs (e.g., issues, complaints, testing results) and assess impacts to CRA ratings, themes, and reporting. Serve as the Compliance point of contact for quarterly ERA activities for material (Tier 1) compliance risks. Coordinate contributors, aggregate compliance risk insights, and ensure accurate representation of compliance risk posture. Monitor and report compliance RAS limits, breaches, and escalation triggers, including operating controls and governance routines. Prepare and deliver recurring leadership updates on trends, drivers, and remediation status. Maintain the Legal Requirements inventory (CTC/CTQs), including workflow processing, data quality reviews, and recurring maintenance forums. Partner with stakeholders to improve inventory accuracy, standardization (e.g., product naming), and usability across compliance programs and reporting. Maintain and enhance CRA reporting (e.g., Tableau dashboards) and executive/leadership summaries. Support eGRC updates, including pre- and post-production testing for CRA functionality changes and enhancements. Use data analytics to identify themes, emerging risks, process gaps, and improvement opportunities. Review assurance results (e.g., Internal Audit, Risk Testing) and evaluate impacts to compliance risk assessments and risk reporting. Support responses to documentation requests from regulators, Internal Audit, and other governance stakeholders. Build partnerships across Compliance, Risk, 1LOD, and other stakeholders to drive standards adoption, reporting alignment, and process improvements. Lead or support special projects as assigned, including new process introductions and enhancements. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree and 3 years of experience in governance, risk, and controls within a financial institution; or in lieu of a degree, 5–7 years of relevant financial services experience in governance, risk, and controls. Working knowledge of regulatory expectations for compliance programs and general familiarity with U.S. laws (and, where applicable, Canadian laws) relevant to Synchrony. Strong written and verbal communication skills, including the ability to produce clear governance documentation and leadership-ready reporting. Experience using risk/compliance tools and reporting solutions (e.g., eGRC, SharePoint/Teamsites, Tableau, or similar platforms). Ability and flexibility to travel for business as required Desired Characteristics: Advanced proficiency in Microsoft Excel, PowerPoint, and Word; familiarity with workflow/automation tools (e.g., Power Apps) preferred. Ability to influence across a matrixed organization and build strong cross-functional relationships as a trusted business partner. Strong analytical, risk management, and problem-solving skills with attention to detail. Project and process management skills, including the ability to manage multiple priorities and deadlines. Experience developing and maintaining dashboards and management reporting (Tableau preferred). Understanding of regulatory guidance and industry best practices applicable to banking operations and consumer compliance. Certification preferred: Certified Regulatory Compliance Manager (CRCM). Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Risk Management

AVP, API Engagement Engineer

Role Summary/Purpose: Advocate the Application & Service development teams across the organization, managing multiple teams actively working at once. This person will provide best practices for REST API development, and provide solutions for highly complex multi-service application implementations. The API Engagement Engineer will also be designing and reviewing API specifications for REST best practices. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: The API Engagement Engineer will be responsible for teaching teams to utilize our new suite of API development tools The API Engagement Engineer will provide architectural guidance for API & Application development across Synchrony, helping teams understand how to leverage the API Gateway to their benefit and promote best practices for Microservice/SOA application development. The API Engagement Engineer lives and breathes REST best practices and serves as the source of knowledge for RESTful API development. Additionally, the API Engineer will be responsible for learning Synchrony’s domains and assisting teams to promote their APIs to the level of Enterprise & Productize APIs for wide market consumption. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree in Computer Science or related degree with 3-5 years of Modern Application Development experience or, in lieu of degree, 5-7 years of Modern Application Development experience 3 years in API development using Apigee (preferred) or any other similar API Gateway Product. Strong Technical Expertise in Java Spring, Node JS , REST , SOAP , Swagger Hub (JSON/YAML) Strong Experience with Agile application development and familiarity with tools like JIRA, Bitbucket Strong Experience with continuous integration environments and using tools like Jenkins Strong communication skills with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization Strong attention to detail in a team environment Strong oral and written communication, analytical and problem-solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Passionate to learn and understand diversified business domains and technologies Ability to quickly learn new technologies and frameworks Desired Characteristics: Excellent communication skills with both technical and business stakeholders Architectural knowledge of application development in a Microservice environment• DevOps Process Fundamentals Advocate for technology best practices Strong working knowledge of the Financial Industry and Consumer Lending Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Food Service Worker

Schedule: Full time Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or older Location: Charlotte, NC Address: 11600 N. Community Road Pay: $16 - $17 / hour Job Posting: 04/16/2026 Job Posting End: 05/16/2026 Job ID: R0278350 Our customers choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients. As a member of our Restaurant Foods team, you are at the heart of helping people make great meals easy. In this role, you may work in a variety of positions within departments such as Pizza, Sub Shop, Sushi, Salads, Asian Foods, Market Cafe and more. You'll be part of a dynamic, fast-moving team and have the opportunity to make a difference in our customers' shopping experience every day. Through your enthusiasm and passion for food, you’ll help create the warm, upbeat atmosphere our customers enjoy while helping serve the delicious food they love. What You'll Do Build relationships with customers and provide incredible service by addressing their needs in a timely and effective manner Cut, prepare, and serve a variety of hot and cold foods to customers Prepare, package and assemble meals Help to maximize sales potential by using effective and proper procedures for food preparation, storing, rotating, stocking, and merchandising prepared items At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with a 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference. *Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position. At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with a 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference. *Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

VP, Privileged Access Management (PAM) Engineer - Delinea Secret Server

Role Summary/Purpose: We are looking for a highly skilled PAM Engineer with proven experience in Delinea Secret Server, Server Suite, and Delinea Just Enough Privilege (JEP) to manage and enhance our privileged access management infrastructure. This role involves installing, configuring, and maintaining PAM platforms; integrating a variety of IT systems—including databases, ServiceNow, and network devices—with the PAM vault; and supporting secure credential management processes. Responsibilities expand this role to include technical leadership, strategic support, and guidance across the PAM program. The ideal candidate will serve as a technical leader who supports and mentors engineers, influences PAM roadmap direction, drives standardization and automation, and partners with stakeholders to ensure PAM capabilities align to enterprise security and business objectives. Essential Responsibilities: Engineering & Operations Install, configure, and maintain Delinea Secret Server, Server Suite, platform components, and Delinea Just Enough Privilege (JEP). Integrate various IT systems, applications, and network devices with the PAM vault, including databases and ServiceNow. Support the management, vaulting, and rotation of privileged credentials across integrated platforms. Work with out-of-the-box PAM integrations and customize where necessary to meet business requirements. Troubleshoot PAM system issues, perform root cause analysis, and implement timely resolutions. Manage and submit firewall requests related to PAM system connectivity and functionality. Collaborate with network, security, and application teams to ensure seamless PAM integration and compliance. Provide on-call support for PAM system availability, promptly responding to incidents and outages. Monitor PAM system health, apply patches and upgrades, and optimize performance. Document system configurations, integrations, procedures, and incident resolution reports. Technical Leadership, Strategic Vision & Guidance Serve as a technical leader for PAM engineering, providing guidance, oversight, and technical direction to engineers supporting Delinea platforms and integrations. Partner with security leadership and stakeholders to support the PAM strategic vision, roadmap planning, and prioritization of enhancements aligned to enterprise risk reduction and business needs. Lead design and review of complex PAM solutions, including architecture decisions, patterns/standards, and integration approaches across infrastructure and applications. Drive standardization and operational maturity (e.g., onboarding patterns, credential rotation standards, JEP policy conventions, break-glass processes, and audit readiness). Identify opportunities for automation and self-service, improving onboarding speed, reducing manual effort, and increasing reliability (e.g., workflow integrations with ServiceNow, scripting, API-based automation). Lead or support major initiatives such as platform upgrades, migrations, new capability rollouts, and resilience improvements (HA/DR, monitoring strategy, capacity planning). Provide technical mentorship through code/config reviews, troubleshooting support, knowledge sharing, and development of runbooks and engineering playbooks. Own and improve key operational outcomes such as SLA/SLO performance, incident reduction, root cause remediation, and continuous improvement backlog management. Support security and compliance needs by ensuring PAM implementations meet policy requirements and are prepared for audit and reporting expectations. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Proven experience with Delinea Secret Server, Server Suite, Delinea Just Enough Privilege (JEP), and related PAM platforms. Hands-on experience integrating diverse solutions (databases, ServiceNow, network devices) with PAM vaults. Strong knowledge of privileged credential lifecycle management and security best practices. Demonstrated ability to provide technical leadership (leading designs, mentoring engineers, setting standards, influencing decisions). Experience driving or supporting roadmap planning, cross-team prioritization, and execution of complex technical initiatives. Familiarity with out-of-the-box PAM integrations and customization capabilities. Experience managing firewall requests and collaborating with infrastructure teams. Comfortable with crafting and editing: - PowerShell (preferred/primary): Build and maintain automation for Delinea/Secret Server use cases, including REST API integration, JSON/data handling, modular scripting, logging, and robust error handling. - SQL (basic to intermediate): Support reporting and data analysis needs; familiarity with querying for operational/audit insights (API-first approach when applicable). - Linux/Bash: Ability to automate administrative tasks on Linux systems (SSH, sudo, cron, file permissions). Willingness and availability to participate in on-call rotations for after-hours support. Excellent troubleshooting, problem-solving, and communication skills. Ability to work effectively across technical teams and stakeholders. Ability and flexibility to travel for business as required Grade/Level: 12 The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology