Guest Relations Team Member - $16.50

Overview: To represent Six Flags Great America as a front-line customer service liaison and to assist Guests with any special needs and concerns in a courteous and efficient manner. Duties may also include assisting with Guest entry and sales, processing, and production of tickets, passes, and memberships. Responsibilities: Essential Duties and Responsibilities: Conduct all business with a professional, courteous, and friendly attitude toward both Guests and fellow employees. Research and resolve Guest situations in a calm and professional manner. Document each situation on the proper form and notify your Supervisor on a timely basis. Utilize the various park information resources to stay updated on the daily activities and operational information needed to assist our Guests. Assist Guests with general park information and website inquiries over the phone, via email, Salesforce, using the online chat program, and in person. Assist Guests with coupon inquiries and ticket adjustments. Use a Point of Sale device to perform transactions (credit/debit card and mobile) and provide media to the Guests. Use a computer with specialized programs to assist Guests. Accurately operate a computer system to create a pass or membership using register or online media. Assist Guests with THE FLASH PASS program inquiries and activations. Promotes THE FLASH Pass to guests in assigned locations and provides accurate information including various offerings and price points. Able to register guests using Qsmart mobile and guide guests as to how to use the service. Check to ensure the number of tickets, passes, and memberships presented meets the amount of Guests entering the Park. Scan all Guests’ tickets, passes, and memberships to ensure that they are valid. Observe strict confidentiality regarding all situations. Maintain cleanliness standards in all Guest Services locations and throughout the park. Assist with data entry tasks regarding Guest situations using a computer. Willing and able to work the various positions within the Guest Services Department. Adhere to all park and department policies. Attend required H.R. Orientation, Guest Services Department Training, and unit specific trainings. Assist with other Guest Services Department functions as directed by the leadership team. Qualifications: Skills and Qualifications: Minimum Age: 17 Good problem solving, analytical and organizational skills. Ability to work without direct supervision and make crucial decisions independently. Cash handling experience preferred. Able to work 30-40 hours per week, varied shifts, including days, nights, holidays and weekends. Prior computer usage required. Ability to learn and use multiple computer programs. Good verbal and communication skills with the ability to fluently speak, write, and comprehend English. Must be able to work a variety of shifts, including weekends and holidays. Capable of holding a handheld scanner (Approximate weight is 2.5 pounds), with both hands, for a minimum of 6 continuous hours. Good verbal and communication skills with the ability to fluently speak, write, and comprehend English. Must be able to walk up to 2 miles per day over various surfaces. Capable of standing at a fixed position for a minimum of 6 continuous hours in adverse weather conditions. Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude Must have strong teamwork skills and the ability to work with others

Hotel Housekeeper

Overview: $15.33/hr Ages 18 At Cedar Point, work is FUN! Working in a housekeeping role means you will ensure the guest checks into a clean room and give memorable service to each guest you encounter . You’ll also… Be responsible for providing a clean, healthy, attractive environment in private and public guest areas of Cedar Point Resorts. Maintain cleanliness and safety in assigned work areas and perform all duties in compliance with Six Flags Safety guidelines. Restock supplies, such as shampoos, conditioners, soaps, etc. in guest rooms and storage areas. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and our other properties ! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Cedar Point provides premiere entertainment with 200 acres of FUN and we want YOU to join us in making people happy. As a member of our team, you’ll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.

Entertainment Technician

Overview: Join our dynamic team at Six Flags Great Escape as an Entertainment Technician! In this vital role, you'll be at the heart of our thrilling live shows, ensuring that every performance dazzles with captivating sound and stunning lighting. If you have a passion for the performing arts and thrive in a fast-paced, creative environment, this is your chance to play a key role in delivering unforgettable experiences to our guests. Bring your technical expertise and creativity to life as you collaborate with talented performers and production teams, making magic happen on stage! Responsibilities: Perform daily operational duties to assist the department to include covering open positions, communicating show changes, schedule changes and other details and sharing information with co-workers and management. Perform all assignments and responsibilities as outlined for a stagehand, spotlight operator, light board operator, audio operator, special effects operator, and camera operator. Operate a spotlight, light board, audio console, video camera, and/or special effects equipment for shows and special events in the park. Will occasionally perform stagehand show scene shifts and other behind the scene duties for shows Qualifications: Provide basic troubleshooting and maintenance for scenic elements, sound system, video equipment, special effects equipment, lighting system, lighting fixtures or other technical components. Maintain cleanliness and maintenance standards through all assigned tasks. Consistently set the example for following all park policies and procedures. Maintain departmental and area safety policies and procedures. Perform other functions as directed by management for the good of the department and park Knowledge of technical theater, including but not limited to: theater safety, audio and lighting systems, special effects, video, theatrical scenery and drapery, set decorating, scenic and prop construction, maintenance and repair. College level experience in Theatre or related discipline or equivalent related employment experience Excellent written and oral communication skills Must be able to work flexible schedule including: early mornings/days/evenings/late nights/weekends/holidays. Must be team-oriented with a positive attitude Be capable of successfully interacting with various entertainers, technicians, outside contractors, entertainment and park staff, and personnel from other departments. Ability to handle multiple projects and tasks simultaneously Hands on capability to operate technical equipment and troubleshoot technical problems Must be able to work both indoors and outdoors in all types of weather conditions and in both natural and artificial lighting Must be able to lift up to 50 lbs. Why work with us? Pay Range: $18.00 - $22.00/hour depending on experience Paid training DailyPay – work today, get paid tomorrow Advancement opportunities Free admission to ALL Six Flags parks, including White Water Bay Free tickets for friends and family Discounts on passes, food, and merchandise Exclusive employee events Dental & Vision insurance coverage Fun rewards, benefits, and more!

Ride Operator

Overview: $15/hour Ages 16 At Cedar Point, work is FUN! Working as a Ride Operator means you’ll ensure a safe and efficient operation of rides, while maintaining focus on the ride area and guests. You’ll also… Obtain an International Ride Operator Certification (iROC). Verify riders are properly seated and safety restraints are secure before every ride cycle. Operate ride control systems which may vary in terms of complexity. Memorize and deliver scripted safety announcements over a microphone. Have other opportunities to learn and expand your knowledge. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and our other properties! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Come join our world class team at Cedar Point! Cedar Point provides premiere entertainment with 200 acres of FUN and we want YOU to join us in making people happy! As a member of our team, you’ll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availabilty to include some weekdays, weekends, evenings, and holidays.

Bartender

Overview: $10 / hour Assist in various functions of the bar such as mixing and serving alcoholic and non-alcoholic drinks and keeping all service stands clean and stocked. Serves draft beer and alcoholic beverages. Follow drink recipes and guidelines for correct pour allowance. Take proper payment and make change for food and beverage items using a cash register. Maintain proper stock levels of liquor, beer, and wine. Greet, answer questions, ensure quality service, and resolve complaints for guests. Some of our amazing perks and benefits: FREE admission to Carowinds and other parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 21 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.

SpringHill Suites Housekeeping - Seasonal

Overview: $14 - 15 / hour As a Housekeeping Attendant at Springhill Suites by Marriott, you ensure the guest checks into an immaculately cleaned room so they feel at home and at ease in the comfort of their hotel rooms. You will also learn to regularly give memorable service to each guest you encounter. You'll also: Clean and maintain all areas of guest-rooms including making beds, cleaning bathrooms, fixtures, removing dirty linen & terry and replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors and adding a personal touch to provide excellent housekeeping service. Complete standard room assignments in compliance with time and productivity standards Report maintenance request to ensure everything in perfect working order Respect guest privacy and security Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: Previous hotel, laundry or linen service experience a plus Must be comfortable around heavy duty machinery Able to stand for extended periods of time Able to push and pull up to 50lbs People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays. You!

Entertainment Leadership Internship $17.50/HR

Overview: To coordinate all technical and guest aspects of a live entertainment production. The pay for the position is $17.50 an hour. This is an internship opportunity for current individuals that are in an undergraduation program or a recent graduate. Responsibilities: Work as a member of the area as needed. Demonstrate the ability communicate well, think quickly in pressure situations, and motivate a work crew. Have a full understanding of the job responsibilities for all the positions under their direct supervision. Develop and maintain work schedules for all staff in assigned area. Work within other department venues and units as the need arises. Develop procedures to make the area run properly and efficiently. Maintain a guest first mentality ensuring all shows start on time. Work as a resource for the team. Ensure all Characters performers costumes and Meet & Greets adhere to the guidelines set by Warner Bros. and the Six Flags Production Team. Navigate in, on, or around scenic elements associated with specific production in potentially dark and restrictive spaces. Hold regular crew meetings to deliver park/department information and/or comments from Department Management Monitor the performance of your team members. Provide coaching, counseling and disciplinary/commendable action as needed to maintain and improve the performance of the crew. Complete all departmental and park related paperwork. Ensure all shows elements stay well maintained and are executed safely. Adhere to and enforce all park policies and procedures as outlined in your Seasonal Handbook and the Department Standard Operating Procedure Manual. Work with Entertainment Management to assist and shadow with other aspects within the Entertainment Department. Immediately reports any unsafe acts to the Entertainment Management. Train new personnel as needed. Complete all projects as asked by Entertainment Management. Qualifications: Minimum Age: 18 Shifts are dependent upon Show needs Must have a valid Driver’s License Must be able to stand/walk for the length of the shift Must be willing to work outdoors in various weather conditions Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude Must have strong teamwork skills and the ability to work with others

SpringHill Suites Bartender - Seasonal

Overview: $10 / hour In this role, you'll create an energy that is both welcoming and exciting by taking pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day. You'll also: Making drinks, pouring beer& wine, and taking care of corporate and leisure guests at the bar. Tapping beer kegs and serving draft beer and bottled alcoholic beverages. Taking orders and serving bar bites prepared by the cook Monitoring and managing alcohol sales and consumption consistent with NC Liquor Laws, including checking proper identification for the minimum age requirement of 21 years to purchase alcohol. Some heavy lifting is involved such as carrying beer kegs and cases Keeping bar, preparation, and other assigned areas clean, orderly and well stocked at all times. Balance shift reports and cash drawer, process credit card payments Answering general guest questions and providing information about the property, park and local area Pre and post shift clean up Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: Must be at least 21 years old Take initiative and maintain the company’s reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Ability to learn POS system Work collaboratively in a team setting as well as work independently. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check if 18 years of age or older, which may include but is not limited to credit, criminal, DMV, previous employment, education and personal references per company policy unless prohibited by federal, state or provincial law.

SpringHill Suites Front Desk - Seasonal

Overview: $15 / hour As a Front Desk Agent at Springhill Suites at Carowinds, you will create a warm & welcoming atmosphere. By handling all guest services matters, you ensure the guest are well cared for and have a memorable stay experience while visiting the Carolinas! You'll also: Handle guest registration and property management while maintaining proprietary information including credit card information, in a secure and confidential manner Sell amusement park tickets Solve guest related concerns in a positive and professional manner by following Marriott’s guest recovery process Maintain property key control Stock the Market Maintain inviting lobby Respond to emergency situations by following hotel protocol. Facilitate fire and life safety procedures Some of our amazing perks and benefits: FREE admission to Carowinds and other Six Flags parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Positions are currently available for those who are 18 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: Charismatic attitude and spirit to serve Ability to operate a computer and learn the property management system Previous hotel front desk experience required Previous Marriott experience a plus Have independent problem solving skills and sense of urgency Ability to work as a team in a fast-paced environment Ability to remain calm during emotionally charged situations Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Availability to include some weekdays, weekends, evenings, and holidays. You!

Entertainment Leadership

Overview: Our team of Entertainment Team Leads work with performers, associates, and guests to ensure safety for all as well as creating memorable entertainment and event experiences parkwide. This role supervises associates in the park daily, assists with training, scheduling, evaluating, disciplining, and supporting teams on location. As an Entertainment leader , you will work to ensure departmental goals and objectives are communicated and implemented by personnel under your supervision. Positions vary on parkwide Entertainment operations and programming ranging from working with the Character Program, Special Event/Festival programming, Technical/Production team, Costumes/Cosmetology team, or even in a Stage Management capacity with the Shows team. As a leader , your ability to lead a team, communication skills, positive attitude, and attention to detail assist us in delivering an excellent guest entertainment experience daily. Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Responsibilities: Entertainment Team Lead daily assigned duties may vary depending on location/program assignment & may include tasks such as: Supervising daily operations within the Entertainment department Opening/closing locations ensuring cleanliness in guest facing areas as well as backstage areas Promotes teamwork and creates a positive & safe work environment for all Monitor & report associate timekeeping ensuring all park policies are followed daily Maintain associate schedules in UKG Ensure all program elements are safe, properly operating , & clean Provide excellent customer service for our guests Supporting our teams daily to produce superior guest entertainment experiences Resolves guest and associate concerns following proper protocols and procedures Communicate with various teams within the Entertainment department efficiently & respectfully Establishes & maintains good working relationships with other park departments and partners Coordinate and carry out logistics for special events & activations in park as assigned Accurately completes necessary daily paperwork including reports, files, and venue checklists Follows and enforces all park & department policies and procedures Monitors and reports supply inventory levels to upper management to ensure adequate supplies to complete job tasks Other duties as assigned Qualifications: You! Positive attitude and readiness to bring the FUN by making our entertainment programming come to life. Ability to pass a background check. Maneuverability and mobility to move from location to location within the park daily. People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.

Security - In-Park Officer - $19.00/HR

Overview: As a member of the Public Safety Department, you are part of the Guest First concept. You need to understand the expectations of the Guests who visit our Park. They expect you to be friendly, visible, knowledgeable, and service oriented . As a Patrol Officer you will be working fixed posts designed to monitor guest entry/exit, team member and visitor entry/exit (backstage gates), the guest parking lot, ride queues, and as well as patrol zones – designed to respond to security-related incidents, emergencies, and calls for assistance. Responsibilities: Essential Duties and Responsibilities: Consistent attendance and adherence to the posted schedule is a job requirement. Attend required Human Resources training, Security department training, and Security in-service training. Maintain Park/ Security Department grooming and appearance standards in accordance with policies. Interact with guests, team members, and Park management on a daily basis. Work with a diverse team and cooperate with all team members and Park management. Communicate effectively with guests, team members and Park management – in person, by phone, and by portable radio. Address and resolve guest violations of Park policy according to department policy. Work patrol positions designed to respond to security-related incidents, emergencies, and calls for assistance: Work fixed positions designed to monitor guest and team member entry/exit: Work fixed positions designed to monitor ride queues: Complete departmental reports and/or required paperwork according to department policy. Work fixed positions designed to validate entry to guest parking lot. Operate hand-held electronic device to scan passes for parking. Operate touch-screen point of sale (POS) system for credit/debit card transactions. Monitor and control access to preferred/membership parking area. Assist with cleaning as needed or directed. Maintain all job duties and responsibilities in outdoor weather conditions – regularly exposed to direct sunlight, wet/humid conditions, extreme cold, and extreme heat for extended periods of time. Maintain all job duties and responsibilities independently with minimal direct supervision Qualifications: Skills and Qualifications: 18 years of age or older. Applicants must possess a valid Driver’s License. Applicants enrolled in an associates or bachelor’s level criminal justice or related program and/or have previous experience at a private security job are preferred. Must be able to work varied shifts including days, nights, weekends, and holidays. Must be able to stand and/or walk up to 8 hours at a time and as many as 12 hours a day. Must have strong verbal and written communication skills. Must be able to speak, understand, read, and write in English language. Must be comfortable using and communicating via phone and portable radio. Must be able to listen/monitor radio communication by earpiece while simultaneously communicating to guests and team members in their presence. Must be comfortable using a computer. Must be able to work around a metal detector and complete guest and team member screening according to department policy. Must be capable of working in outdoor weather conditions – regularly exposed to direct sunlight, wet/humid conditions, extreme cold, and extreme heat for extended periods of time. Must have reliable transportation to and from the Park. Must be flexible to change as job position may change daily. Flexible work schedule includes working at night, on weekends, and during holidays between Memorial Day to Labor Day. Must possess strong work ethic, the ability to multi-task, and be able to handle moderate levels of stress. Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude Must have strong teamwork skills and the ability to work with others

Entertainment Leadership

Overview: Our team of Entertainment Team Leads work with performers, associates, and guests to ensure safety for all as well as creating memorable entertainment and event experiences parkwide. This role supervises associates in the park daily, assists with training, scheduling, evaluating, disciplining, and supporting teams on location. As an Entertainment leader , you will work to ensure departmental goals and objectives are communicated and implemented by personnel under your supervision. Positions vary on parkwide Entertainment operations and programming ranging from working with the Character Program, Special Event/Festival programming, Technical/Production team, Costumes/Cosmetology team, or even in a Stage Management capacity with the Shows team. As a leader , your ability to lead a team, communication skills, positive attitude, and attention to detail assist us in delivering an excellent guest entertainment experience daily. Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Responsibilities: Entertainment Team Lead daily assigned duties may vary depending on location/program assignment & may include tasks such as: Supervising daily operations within the Entertainment department Opening/closing locations ensuring cleanliness in guest facing areas as well as backstage areas Promotes teamwork and creates a positive & safe work environment for all Monitor & report associate timekeeping ensuring all park policies are followed daily Maintain associate schedules in UKG Ensure all program elements are safe, properly operating , & clean Provide excellent customer service for our guests Supporting our teams daily to produce superior guest entertainment experiences Resolves guest and associate concerns following proper protocols and procedures Communicate with various teams within the Entertainment department efficiently & respectfully Establishes & maintains good working relationships with other park departments and partners Coordinate and carry out logistics for special events & activations in park as assigned Accurately completes necessary daily paperwork including reports, files, and venue checklists Follows and enforces all park & department policies and procedures Monitors and reports supply inventory levels to upper management to ensure adequate supplies to complete job tasks Other duties as assigned Qualifications: You! Positive attitude and readiness to bring the FUN by making our entertainment programming come to life. Ability to pass a background check. Maneuverability and mobility to move from location to location within the park daily. People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.