OUTSIDE SALES REPRESENTATIVE
Job Description Job Description JOB SUMMARY: The Outside Sales Representative travels within their sales territory to build a customer base by identifying prospects and signing them up. They provide solutions-based opportunities for businesses in the access control and commercial gate industry. Additionally, they monitor industry trends to identify emerging markets and develop plans to expand revenue. The Outside Sales Representative will sell products and services offered by the company to current and new clientele. ESSENTIAL JOB DUTIES & RESPONSIBILITIES Achieve personal sales goals while supporting the companies’ objectives. Experience and a proven track record of success and achievement in previous sales positions. Identify prospective business, follow leads from existing clients, and attend industry trade shows and conferences. Grow business within established delivery routes while identifying and developing new routes Builds and maintains a network of sources from which to identify new sales leads. Prospect and engage new accounts, serving as the initial point of contact and introducing the company’s products and services. Proactively communicating with customers while providing knowledge of products and services, application guidance, and troubleshooting assistance. Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. Act as customer advocate by consistently communicating customer feedback to internal operations. Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest. Demonstrate expert knowledge of product applications and solutions. Serve as a bridge to other departments (purchasing, AR/AP, WHS, branches), relaying critical information on orders, trends, and inventory. Strive to continually exceed customer expectations through daily interactions and open communication. Utilize and master software and organizational tools to effectively track tasks, appointments, follow-ups, and customer information. Engage in sales initiatives while understanding the organization’s strengths, weaknesses, and market opportunities. Partner with inside sales and marketing to support and execute company campaigns. Demonstrate sound sales judgment by evaluating costs, benefits, risks, and opportunities while balancing company goals with customer needs. Generate new business opportunities to grow territory sales. Maintain well-established personal credibility. Understand current promotions and provide critical responses and insightful feedback on campaign effectiveness. Maintain visibility across branches in the territory by meeting with branch managers, participating in seminars, and engaging with customers. Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. Occasionally assist with delivering products to dealers. Provides periodic territory sales forecasts. Performs other duties as assigned. EDUCATION Bachelor’s degree in marketing, Sales, Business, or related field OR At least five years of related experience required. SKILLS AND EXPERIENCE Excellent interpersonal and customer service skills. Excellent sales and negotiation skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Strong time management and organizational skills. Excellent customer service, verbal, and written communication skills. Possess an advanced degree or 3–4 years of comparable experience in a client- or customer service-oriented position. Previous experience in a client-facing role as an Account Representative is preferred. Demonstrated ability to work well with peers, make sound decisions, and respond appropriately to difficult situations. Experience in an inside & outside sales environment. Experience with negotiating terms, pricing, and stock for customers Experience with going directly to customers and providing sales presentations. PHYSICAL REQUIREMENTS: Lifting / Carrying: Ability to lift or move items ranging from 10 – 20 pounds up to 50 pounds. Mobility: Significant walking, standing, sitting, and driving throughout the workday, often 40-60% of the time. Physical Agility: Occasional crouching, kneeling, stooping, crawling, or bending to access client sites or handle equipment. Sensory Requirements: High level of verbal communication (talking/hearing) and clear close/distance vision for driving and presentations. Environmental Adaptability: Willingness to work in various weather conditions and environments, including construction sites, warehouses, or outside This job description is intended to describe the general nature of the work employees can expect within this job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job. This announcement does not constitute an implied contract. Any part of this announcement is subject to change. MultiSales is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation
