Business Analyst
Required Skills Skill Name Knowledge of Agile and Scrum processess Business and technical requirements analysis, elicitation, modeling, verification, and methodology Project management and project management software skills, including planning, organizing, and managing resources Application development and software development life cycle concepts Communicate effectively both verbally and in writing Apply exceptional analytical and statistical skills to systems issues and products as required Creatively problem solve using analytical and mathematical skills Work in a team-oriented, collaborative environment Be logical and efficient, with keen attention to detail Be highly self-motivated and self-directed Demonstrate strong customer service orientation with elected offices, county departments, and IT team JOB SUMMARY Assists the full-time TORUS Business Analyst in eliciting, analyzing, specifying, and validating business needs of stakeholders. Interviews stakeholders, gathers and compiles user requirements. Applies proven communication, analytical, and problem-solving skills to help the organization make sound technology decisions. Proactively collaborates with Business Technology Partners to identify new technologies that optimize business processes. Plays a supporting role in ensuring the Information Technology Division understands business requirements. This is a temporary contract engagement to provide dedicated business analysis services for defined projects and initiatives. MINIMUM QUALIFICATIONS Bachelor’s degree from an accredited college or university in Business Administration, Computer Science, Finance, Information Systems, or other closely related field, plus four (4) years of related experience. OR an equivalent combination of related education and experience. Demonstrated ability to create technical user stories and requirements documentation. Due to the nature of this position, the selected contractor must pass a required pre-engagement background check and subsequent mandatory background checks in accordance with current County policy requirements. ESSENTIAL FUNCTIONS The following duties and responsibilities are intended to be representative of the work performed by the contractor in this position and are not all-inclusive. The omission of specific duties and responsibilities will not preclude them from the position. Contractors must be prepared to demonstrate the ability to perform the essential functions of the engagement. • Collaborates with project sponsors to determine project scope and vision. • Clearly identifies project stakeholders and establishes user classes, and characteristics. • Gathers user requirements via interviews, workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. • Identifies, establishes, and documents scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. • Understands and coordinates Agile processes including sprint planning, backlog grooming, and retrospectives. • Creates User Stories used by the development team to create software. • Works with stakeholders and project team to prioritize collected requirements. • Evaluates the effectiveness and efficiency of existing requirements-gathering processes and develops strategies for enhancing or further leveraging these processes. • Assists in conducting research on software and hardware products to meet agreed-upon requirements and support purchasing efforts. • Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized. • Participates in the selection of requirements documentation software solutions as needed. • Analyzes and verifies technical requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. • Develops and utilizes standard templates to write requirements specifications accurately and concisely. • Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. • Develops prototypes of interfaces and attributes based on user requirements as needed. • Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. • Develops and conducts peer reviews of business requirements to ensure that requirement specifications are correctly interpreted. • Assists with the interpretation of user requirements into feasible options and communicates options back to stakeholders. • Manages and tracks the status of requirements throughout the project lifecycle; enforces and redefines as necessary. • Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders. • Supports knowledge transfer and documentation efforts as directed by the TORUS Business Analyst. • Follows all applicable client policies, guidelines, and information security standards. KNOWLEDGE, SKILLS AND ABILITIES (KSA) Knowledge of: • Agile and Scrum processes • Core business process and operations; or demonstrated ability to learn the same • Business and technical requirements analysis, elicitation, modeling, verification, and methodology development • Design, development, and implementation of software and hardware solutions, systems, or products • Project management and project management software skills, including planning, organizing, and managing resources • Application development and software development life cycle concepts Skills and Abilities to: • Communicate effectively both verbally and in writing • Create systematic and consistent requirements in the form of User Stories in both technical and user-friendly language • Apply exceptional analytical and statistical skills to systems issues and products as required • Exercise independent judgment and take action • Creatively problem solve using analytical and mathematical skills • Develop effective interpersonal relationships • Be logical and efficient, with keen attention to detail • Be highly self-motivated and self-directed • Organize workloads and prioritize tasks to adhere to deadlines • Demonstrate strong customer service orientation with elected offices, county departments, and IT team • Work in a team-oriented, collaborative environment WORKING CONDITIONS AND PHYSICAL REQUIREMENTS Work duties are typically performed in a general office setting or remotely, as coordinated with the TORUS Business Analyst. Work schedule will be coordinated with the Full-Time TORUS Business Analyst. Occasional availability outside standard business hours may be required to support project deadlines or system deployments. This is a temporary contract position and does not include county employee benefits. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. LI-Hybrid LI-SB1
