Call Center Representative

Customer Service / Call Center Representative Whiteville, NC 28472 | On-Site COMPENSATION & SCHEDULE • $15/hour; increases to $22/hour upon permanent hire Schedule: Shifts vary between 7AM – 9PM with two days off weekly Up to 2 Saturdays/month and 1 Sunday/quarter required Mandatory overtime at month-end Temporary-to-Hire, W2 Start Date: May 2026 Job ID: 155075 MINIMUM QUALIFICATIONS • 2 years of Customer Service experience • 2 years of Call Center experience • Strong communication, decision-making, and time management skills • Proficiency in Microsoft Office applications • Ability to collaborate effectively within a team environment PREFERRED SKILLS • Experience in debt recovery or financial services • Knowledge of Fair Debt Collection Practices Act (FDCPA) and compliance protocols ROLE IMPACT This position plays a key role in supporting the client’s financial stability by facilitating the timely and professional recovery of delinquent accounts. The role directly impacts revenue goals by meeting or exceeding collection performance metrics, maintaining full compliance with industry regulations, and delivering a customer-focused approach to resolving overdue balances. KEY RESPONSIBILITIES • Contact customers to collect delinquent accounts using standardized call procedures • Meet or exceed performance metrics for call volume, contact rate, and promises kept • Negotiate repayment arrangements aligned with customers’ financial capacity and willingness to pay • Accurately document all calls, agreements, and follow-up actions in the designated system • Escalate unresolved or high-risk accounts to management when necessary CORE TOOLS & SYSTEMS • Microsoft Word, Excel, Outlook • Collections platforms and CRM systems LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy ARLINGTON123

Service Advisor

Audi South Austin Location: 4738 S IH 35 Frontage Rd, Austin, Texas 78745 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilitiesinclude the following: Works with customer and technician to identify required maintenance. Advises customers on necessary and recommended services. Offers additional services and repairs to customers. Computes cost of replacement parts and labor to restore vehicle to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Schedules appointments with customer. Meets dealership’s standards for repair and order production. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5 years Education/Experience: Previous experience in automotive or customer service industries. Working knowledge of the mechanical operations of vehicles. Excellent interpersonal, customer service, and organizational skills. Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products. Ability and knowledge of the Dealership Management System and other web based applications utilized for operations. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions. Environment Demands: Duties are generally performed in the service area. Responsibilities may include conducting road tests on customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf .

Security Operations Lead

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at www.v2soft.com to know more . Essential Job Functions: Support Vulnerability Assessment Threat Intelligence Application Security Secure Cloud Configuration Identity and Access Management Other Responsibilities: Work with the Security team and the Application on other technical security-related issues. Maintain security tools and software Consult with developers on application security Manage the security ticketing system Minimum Qualifications and Job Requirements: 10 - 12 years Application and/or Infrastructure security experience ISO experience or certification Certifications (one or more highly preferred): CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) AZ-500 (Microsoft Certified: Azure Security Engineer Associate)* CySA (CompTIA Cybersecurity Analyst) CEH (Certified Ethical Hacker) V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans. https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.

Inside Sales Representative

Inside Sales Representative / Lease Consultant Allen, TX (75013) | Onsite MINIMUM QUALIFICATIONS • 1–2 years commission-based outbound sales experience • Strong phone presence and persuasive communication skills • Proven ability to multitask and follow structured sales processes • Proficiency with Microsoft Excel and Word • High School Diploma or equivalent PREFERRED SKILLS • Background in a call center or fast-paced sales environment • Demonstrated success exceeding sales targets or earning commission • Familiarity with real estate or lease consulting practices COMPENSATION & SCHEDULE Pay: $23.08/hr Hours: Monday–Friday, 8AM-5PM Direct Hire Start Date: April 2026 Job ID: 155083 ROLE IMPACT Drive lease agreement conversions by engaging warm landlord leads and managing the full sales cycle from initial contact to signed contracts directly contributes to strategic revenue growth and offers clear visibility into your success, with strong earning potential through a high-volume, commission-based environment KEY RESPONSIBILITIES • Make high-volume outbound calls and respond quickly to warm inbound landlord leads • Build rapport quickly and identify key decision-makers • Present and negotiate lease terms clearly and persuasively • Oversee the entire deal process, from initial proposal to final agreement, ensuring accuracy and attention to detail throughout. • Maintain detailed CRM records of all interactions and deals • Research and verify lease data using internal and public sources CORE TOOLS & SYSTEMS • CRM platforms (Salesforce or equivalent) • Microsoft Excel, Word • VoIP calling systems • Internal sales enablement tools By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy ARLINGTON123

Customer Service Agent

As a Bilingual Account Representative, you’ll help customers get back on track with their auto loan accounts while building valuable negotiation and customer service skills. If you’re driven, thrive in a fast-paced environment, and can turn difficult conversations into solutions, this role offers strong earning potential and long-term advancement. CornerStone Staffing is currently hiring for a Bilingual Account Representative for a leading company in Fort Worth! Job Title: Bilingual Account Representative (English/Spanish) Duration: Temp-to-Perm Opportunity Pay: $18.00–$19.00/hr (based on experience) Once Hired Perm: • $600 Sign-On Bonus • Monthly Bonus Opportunities: $200–$400 per month • Overtime Available • Career Growth Multiple Promotion Paths Schedule (Must Be Flexible): • 8-hour shift between 7:00 AM – 10:00 PM (start times: 7 AM, 8 AM, 9 AM, or 1 PM) • Must be flexible to work up to 2 Saturdays per month Location: Fort Worth, TX 76137 (Onsite) Job Description: As an Account Representative, you will assist customers with past-due auto loan accounts by identifying the cause of delinquency and working toward resolution through negotiation, payment plans, and alternative solutions. This role operates in a high-energy, high-volume call center environment handling both inbound and outbound calls. Key Responsibilities: • Handle early-stage and delinquent account collections • Contact customers to secure payments and resolve account issues • Negotiate payment arrangements and develop solutions to bring accounts current • Manage a high volume of outbound calls, with inbound support as needed • Communicate professionally via phone, email, and chat • Complete timely follow-ups to meet account goals and compliance standards • Accurately document all customer interactions • Perform skip tracing to locate and contact customers Job Requirements: • High School Diploma or GED required • 1 year of recent customer service experience (collections preferred) • Relevant backgrounds may include: collections/accounts receivable, call center, retail, food service, or healthcare/medical customer service • Comfortable working in a fast-paced, high-volume call center environment • Strong communication skills (written and verbal) • Bilingual English/Spanish REQUIRED • Ability to remain professional and solution-focused during challenging calls LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy FW123

Production Operator, C Shift

Job Title: Production Operator Schedule: C Shift Sun-Tues: 6pm- 6am Wed: 6pm- 12 am Job Specifications Education – High School diploma or GED required Job Related Experience – Some manufacturing experience preferred Supervision Given – None Supervision Received – Production Manager and/or Supervisor, or Lead Job Summary: Production operators tend machines such as fillers, labelers, packaging, cappers, palletizers, etc. used for bottling water. They will operate manufacturing equipment in an efficient and safe manner while ensuring package and product quality. Essential Job Duties: Will perform basic machine operations to include; stacking raw material, handling finished product cases, performing quality inspections and minor machine adjustments. Monitors the flow of outgoing finished goods and correct any disturbance in the flow of those goods. Cleans equipment and line continually throughout the shift and maintains a clean work area. Expedites repairs to the line; working with maintenance as necessary. Keeps daily records of down time and machine operations. Must follow all established Good Manufacturing Practices. Required Qualifications: High School diploma or GED is required Some manufacturing experience with a beverage, food or liquid consumer products manufacturer is preferred. Prior knowledge of GMP’s, sanitation standards and FDA requirements is helpful. Must be able to stand for extended periods of time – 12 hour shifts. Basic math skills are needed. Must be able to work flexible hours. Good organizational skills. Good interpersonal skills. Good communication skills – oral and written. Non-Essential Job Duties: Performs related work as required. In the absence of this employee, the direct manager or appointee will cover responsibilities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting - Approximately 0% of the time. Standing - Approximately 50% of the time. Walking - Approximately 50% of the time. Bending/stooping - Constantly Crouching - Constantly Pushing/Pulling - Constantly Lifting/Carrying up to 50 lbs. - Frequently Verbal communication - Constantly Written communication - Constantly Hearing normal conversation - Frequently Sight, including near acuity and depth perception - Frequently Food Safety: General HACCP/SQF Good Manufacturing Practices Pre-requisite program Security Chemical Cleaning and Sanitation Associated Standard Operating Procedures

Technical Sales Rep - Custom HVAC Equipment - KC

Company that offers career growth and development. They promote from within! Grow a career not just a territory. Custom, made-to-order equipment and solutions that allow them to work with accounts their competitors can't! Client Details Our client is a manufacturer specialized in custom-designed HVAC equipment and environmental control systems. They are vertically positioned in the market to control the entire sales process - from design and engineering to manufacturing and sales. Their company flow allows them to ensure proper quality control, faster than competitors turnaround times, and alignment with specific customer needs. Description Territory Management Oversee sales activities within a defined geographic region, ensuring coverage and growth. Client Relationship Development Build and maintain strong relationships with contractors, engineers, and architects. Solution Selling Present and promote custom HVAC and environmental control systems tailored to client needs. Also includes commodity replacement equipment/solutions Sales Strategy Execution Develop and implement regional sales plans aligned with company goals Project Coordination Collaborate with engineering and manufacturing teams to ensure product specifications meet customer requirements. Lead Generation & Pipeline Management Identify new business opportunities, manage leads, and maintain a healthy sales pipeline. Technical Consultation Provide product knowledge and technical support during pre-sales and post-sales phases. Market Intelligence Monitor competitor activity, market trends, and customer feedback to inform strategy. Reporting & Forecasting Track sales performance, prepare reports, and forecast revenue for the region. Training & Representation Represent the company at trade shows, industry events, and client meetings; occasionally train junior sales staff or clients on product features. Profile 3-10 years of HVAC sales experience Custom equipment or solution sales experience Engineering degree (preferred, relevant industry technical sales experience can supplement) The position is regional but you do need the ability to get into Canada for training Strong independent work ethic with ability to work in a team environment Coachability Experience working on custom solutions or equipment sales experience - REQUIRED Job Offer First Year Guaranteed Comp during training period. After that it will switch to salary commission Comprehensive benefits package to support your well-being. Opportunities for career growth and professional development. They leadership has been promoted from within Collaborative and supportive company culture. Industry Leading Training and Career Growth Programs If you are interested and have the required experience, please apply now for consideration in 12-24 hours. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Sales Performance Manager

Sales Performance Manager Do you have a passion for driving strategies? Do you have proven experience recruiting sales driven individuals? Are you a problem solver that can develop relationships quickly to drive sales? If so, this might just be the right opportunity for you! Who We Are: At Farm Bureau Financial Services, we make insurance simple so our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 75-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You'll Do: In this role you will oversee state recruiting and development of Agents and Agency Managers as well as drive the development of goals and strategies through the state by coordinating sales meetings, and monitoring agent performance through metrics, coaching and analysis. In addition, you will also prepare departmental communications, travel arranges and expense reports while also monitoring budgets and action plans. What It Takes to Join Our Team: College degree or equivalent plus seven years relevant sales recruiting experience required. Experience with project management or managing sales process preferred. Experience Coordinating and tracking sales promotion email to our field leaders and agents. Experience with event and meeting planning. Licensed in all product lines preferred. FINRA Registered Representative and Principal, Series 6, 26 & 63 preferred Must possess excellent leadership, oral and written communication, planning and decision making Strong problem solving, motivation, and marketing skills preferred. Some travel required What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm Bureauwhere the grass really IS greener! Work Authorization/Sponsorship Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.

Sales Account Manager

Houston, Texas Sales Account Manager Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Houston, Texas market. Your role on our Sales team is to help businesses from every industry discover quality products with speed and service you’ll be proud to deliver. Why Sales at Uline? “CEO” of Your Territory - Identify growth opportunities within your markets. Meet with existing customers on-site and build relationships. Be a Part of a Winning Team - Join our Houston, TX sales team for comradery, training, and department meetings via regular trips to the office. Learn from the Best - Receive 4 weeks of Uline-specific sales training followed by a 12-week mentorship program and continuous career development. Position Responsibilities Manage and grow existing accounts as well as prospect for new business. Spend Monday planning and scheduling, on-site visits with customers Tuesday - Friday. Create effective solutions for customers using our 43,000 high quality products. Minimum Requirements Bachelor’s degree. 5 years previous sales experience preferred. Excellent written / verbal communication, problem-solving and presentation skills. Valid driver’s license and great driving record. Benefits Great pay and bonus program. Additionally, there are sales goals, contests and top performer incentives. Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Paid holidays and generous paid time off. Internet, mobile phone allowance. Auto mileage reimbursement. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. EEO/AA Employer/Vet/Disabled LI-NM1 (IN-TXSLS) ZR-SLSCEN Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

HVAC District Sales Manager - Omaha

Company that offers career growth and development. Grow your career, not just the team and territory. Custom, made-to-order equipment and solutions that allow them to work with accounts their competitors can't! Client Details Our client is a manufacturer specialized in custom-designed HVAC equipment and environmental control systems. They are vertically positioned in the market to control the entire sales process - from design and engineering to manufacturing and sales. Their company flow allows them to ensure proper quality control, faster than competitors turnaround times, and alignment with specific customer needs. Description Territory Management Oversee sales activities within a defined geographic region, ensuring coverage and growth. Client Relationship Development Build and maintain strong relationships with contractors, engineers, and architects. Solution Selling Present and promote custom HVAC and environmental control systems tailored to client needs. Also includes commodity replacement equipment/solutions Sales Strategy Execution Develop and implement regional sales plans aligned with company goals Project Coordination Collaborate with engineering and manufacturing teams to ensure product specifications meet customer requirements. Lead Generation & Pipeline Management Identify new business opportunities, manage leads, and maintain a healthy sales pipeline. Technical Consultation Provide product knowledge and technical support during pre-sales and post-sales phases. Market Intelligence Monitor competitor activity, market trends, and customer feedback to inform strategy. Reporting & Forecasting Track sales performance, prepare reports, and forecast revenue for the region. Training & Representation Represent the company at trade shows, industry events, and client meetings; occasionally train junior sales staff or clients on product features. Profile 5-10 years of HVAC sales experience Custom equipment or solution sales experience Engineering degree (preferred, relevant industry technical sales experience can supplement) The position is regional but you do need the ability to get into Canada for training Strong independent work ethic with ability to work in a team environment Coachability Experience working on custom solutions or equipment sales experience - REQUIRED Job Offer First Year Guaranteed Comp during training period. After that it will switch to salary commission post ramp up representatives are landing between the $170,000-$275,000 mark Comprehensive benefits package to support your well-being. Opportunities for career growth and professional development. They leadership has been promoted from within Collaborative and supportive company culture. Industry Leading Training and Career Growth Programs MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

GCP Data Engineer

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at www.v2soft.com to know more . 4 Days Onsite at Dearborn, Mi - Only W2, No C2C. Skills Required: GCP, Big Data, Data Warehousing, Artificial Intelligence & Expert Systems, API 1. GCP – Experience deploying and managing services on Google Cloud Platform, including Compute Engine, Cloud Storage, IAM, and Cloud Functions. For example, designing and implementing a cloud-native application architecture using GKE (Google Kubernetes Engine) with Cloud SQL and Pub/Sub. 2. Big Data – Experience working with large-scale data processing frameworks such as Apache Spark, Dataflow, or BigQuery. For example, building ETL pipelines that process terabytes of daily event data and transform it for downstream analytics. 3. Data Warehousing – Experience designing and maintaining data warehouse solutions (e.g., BigQuery, Snowflake, Redshift). For example, modeling a star schema for a retail analytics platform that supports reporting on sales, inventory, and customer behavior. 4. Artificial Intelligence & Expert Systems – Experience developing or integrating AI/ML models and rule-based expert systems. For example, building a classification model using Vertex AI to predict customer churn, or implementing a rule engine that automates underwriting decisions. 5. API – Experience designing, building, and consuming RESTful or gRPC APIs. For example, developing a versioned REST API with OAuth 2.0 authentication that serves as the integration layer between a mobile application and backend microservices. Skills Preferred: Google Cloud Platform 1. Google Cloud Platform – Familiarity with advanced GCP services beyond core compute and storage, such as Vertex AI, Dataflow, Cloud Composer (Airflow), and BigQuery ML. For example, using Cloud Composer to orchestrate scheduled data pipelines that feed into a BigQuery data warehouse. Experience Required: Senior Engineer Exp: 10 years Data Engineering work experience Experience Preferred: * As a Senior Data Engineer, you will architect and scale end-to-end data pipelines on GCP, transforming complex telemetry and enterprise data into high-quality, analytics-ready assets using Medallion architectures. You will lead the implementation of robust CI/CD workflows, rigorous data governance, and security controls while mentoring junior talent and driving engineering best practices. By collaborating with cross-functional stakeholders and optimizing cloud performance, you will ensure the data platform remains secure, cost-effective, and highly available to power critical business insights. • Operational Excellence: Using Terraform, Git, and Airflow to ensure reproducible, secure, and cost-optimized cloud infrastructure. • Governance & Quality: Prioritizing data lineage, PII protection, and observability to maintain high trust in data assets. • Collaboration: Acting as a bridge between technical teams (Data Science, Security) and business stakeholders to deliver self-service analytics. Strong understanding of Generative AI principles and architectures, including Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) systems. * Proven experience in building and deploying RAG systems, including the use of Vector Databases. * Proficiency in Python programming. * Solid experience with SQL for data manipulation and querying. * Hands-on experience with Google Cloud Platform (GCP) services relevant to AI/ML. * Basic understanding and practical experience with Machine Learning model fine-tuning. * Familiarity with data engineering concepts and practices. * Expertise in prompt engineering techniques for interacting with LLMs. * Experience with the OpenAI SDK. * Experience developing robust APIs, preferably with FastAPI. * Proficiency with version control systems (e.g., Git). * Experience with containerization technologies (e.g., Docker). Education Required: Bachelor's Degree Education Preferred: Certification Program Additional Information: POSITION IS HYBRID / 3 - 4 DAYS PER WEEK IN THE OFFICE V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans. https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.