Finance

Part Time Associate Patient Care Coordinator

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum , in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together . The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Location: N57W24950 N Corporate Cir, Sussex, WI 53089 Primary Responsibilities: Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed Provides wayfinding instructions and assists with hospital information as requested Coordinates patient admission needs, bed assignments, and tracking boards where applicable Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed May perform other duties upon request You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1 years of customer service experience in an office setting or professional work environment Beginner level of proficiency in Microsoft Office products Ability to work the following rotating schedule: Week 1: Wednesday & Friday 8:30am - 5:00pm Week 2: Wednesday & Friday 8:30am - 5:00pm, Thursday 7:15 - 3:45pm Must be 18 years of age or older Preferred Qualifications: Experience in a medical office or hospital admitting/registration office Experience with electronic medical records system Knowledge of medical terminology Soft Skills: Strong communication and customer service skills both in person and via phone Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with others Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

  • Menomonee Falls, WI

  • no content

Visual Field Technician

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Visual Field Technician is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals. Schedule: This is a 40-hour Monday through Friday between the hours of 6:50 am to 3:30pm The schedule will be determined by the manager upon hire. Location: 3802 COLBY AVENUE, Everett, WA 98201 (main office) 4011 172 Street NE, Arlington, WA 98223 Primary Responsibilities: Greets and escorts patients and documents visual field results Uses multiple computer and phone systems to fulfill patient needs over the phone Ability to perform patient outreach via telephone File and maintain medical records Perform referral and prior authorization documentation promptly First point of contact for our patients. Sets the tone for a positive experience Exhibits empathy, courtesy, competence, efficiency, and care Schedules appointments and procedures, following standard guidelines Uses Multiple computer and phone systems to fulfill patient needs over phone Verifies patient information, while documenting in their Electronic Health Record Track status of all escalated information requests in Medical Record tracking database Assists with development and maintaining up to date documents, such as correspondence templates, policies and procedures and work instructions related to visual records Data entry and conducts audits within agreed upon timelines Runs reports and complete analysis within agreed upon timelines Maintains confidentiality and non-discoverability of all activities Conducting other non-clinical activities and performing all other duties as assigned Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Highschool Diploma\ GED 1 plus year of experience in a healthcare environment 1 plus years of computer proficiency experience with Microsoft Office programs and Adobe or equivalent Ability to work full-time Monday - Friday with schedule listed in posting Access to reliable transportation to travel to both sites: 3802 Colby Ave., Everett, WA 98201 (main office) 4011 172 Street NE, Arlington, WA 98223 Preferred Qualifications: 1 plus year of experience Ophthalmic\Optometric assistant experience OR 6 plus months of experience and be a graduate of an approved Medical /Ophthalmic program Soft Skills: Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

  • Mill Creek, WA

  • no content

Registration Representative

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment. Our office is located at 175 Fore River Parkway, Portland, ME 04102. Primary Responsibilities: Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Gathers necessary clinical information and processes referrals and pre-authorizes according to insurance plan requirements Verifies insurance coverage, benefits and creates price estimates, reverifications as needed Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations Identifies outstanding balances from patient's previous visits and attempts to collect any amount due Training new staff utilizing training checklists Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units Q&A day to day support Registration quality checks Census Audit You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 3 years of customer service experience such as hospital, office setting, customer service setting, or phone support Ability to work onsite at 175 Fore River Parkway, Portland, ME 04102 Ability to work 8 or 10 hour shifts per business need, between the hours of 7:00am - 5:00pm Ability to occasionally work weekends and on-call, per business need Flu vaccination is an essential job function of this role. Candidates located in states that mandate Flu vaccination doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Must be 18 years of age OR older Preferred Qualifications: 1 years of experience as a medical receptionist Experience with Microsoft Office products Working knowledge of medical terminology Understanding of insurance policies and procedures Ability to perform basic mathematics for financial payments Experience in requesting and processing financial payments Experience in insurance reimbursement and financial verification Experience in a Hospital Patient Registration Department, Physician office or any medical setting Soft Skills: Strong interpersonal, communication and customer service skills Physical and Work Environment: Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

  • Saco, ME

  • no content

Associate Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Patient Care Coordinator functions as an integral member of the team and is the first point of contact for all people inquiring about the provider's practice. The primary role is to organize the practice's daily activities and paperwork. Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals Working Hours: (38 Hours/Week) Monday and Tuesday from 6:45 am to 7:00 pm, Wednesday from 6:45 am to 1:00pm and every other Saturday and Sunday from 7:30 am to 5:00 pm. May change due to business needs. Location : 3927 Rucker Ave. Walk-in Clinic\Urgent Care, Everett, WA 98201 Primary Responsibilities: Greet customers into practice and provide instruction and/or direction as necessary both on the phone and in person Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Follow the payment Security policy and procedures according to Optum Medical guidelines Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages Ability to maintain a work queue list- complete any pending actions ie insurance eligibility Obtain patient signatures for required documents Upload a valid Government issued state ID of patient and patient insurance cards Schedule and coordinate all patient appointments as directed Maintain an organized and clean work area, free of clutter Prepare all documentation and records with accuracy as directed or necessary for the patient's care Meet or exceed the performance measures established by the Practice Management Dept. Follow established policy and procedures related to the position Participate and contribute to a team-based environment Maintain a team supportive attendance record Understand and deliver quality customer service that is consistent with Optum's efforts in becoming a High-Performance Organization Follow OSHA/WISHA (including usage of PPE) guidelines Follow HIPAA regulations Adapt and perform effectively in a continuously changing environment, and in occasional difficult situations Ability to cover other offices as needed Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1 years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word) 1 years of customer service or Healthcare experience Ability to travel to other locations if needed for coverage purposes Ability to work a 38 Hour work week to include: Monday and Tuesday from 6:45 am to 7:00 pm Wednesday from 6:45 am to 1:00pm Every other Saturday and Sunday from 7:30 am to 5:00 pm May change due to business needs Preferred Qualifications: 1 years of experience working knowledge of Epic EMR software Experience taking inbound and making outbound calls 1 years of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, and insurance verification or Healthcare experience Soft Skills: Ability to work well under pressure in a fast-paced environment Ability to work cohesively with a diverse team Strong organizational and time management skills Ability to work independently or in a team setting as directed Ability to maintain good judgment and accountability Demonstrated ability to work well with health care providers and clinical team Ability to multi-task and prioritize tasks to meet all deadlines Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

  • Smokey Point, WA

  • no content

Part Time Associate Patient Care Coordinator

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum , in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together . The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Location: N57W24950 N Corporate Cir, Sussex, WI 53089 Primary Responsibilities: Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed Provides wayfinding instructions and assists with hospital information as requested Coordinates patient admission needs, bed assignments, and tracking boards where applicable Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed May perform other duties upon request You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1 years of customer service experience in an office setting or professional work environment Beginner level of proficiency in Microsoft Office products Ability to work the following rotating schedule: Week 1: Wednesday & Friday 8:30am - 5:00pm Week 2: Wednesday & Friday 8:30am - 5:00pm, Thursday 7:15 - 3:45pm Must be 18 years of age or older Preferred Qualifications: Experience in a medical office or hospital admitting/registration office Experience with electronic medical records system Knowledge of medical terminology Soft Skills: Strong communication and customer service skills both in person and via phone Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with others Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

  • Eden, WI

  • no content

Part Time Patient Access Representative Associate

Join Us at our Virtual Job Fair to learn more about this position! Wednesday, October 14th | 12pm - 2pm CDT Register here: https://uhg.hr/RSVP-patientaccess-event $750 SIGN ON BONUS FOR EXTERNAL APPLICANT Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Access Representative Associate is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into an electronic medical record. Location: 800 E 28 th St, Minneapolis, MN 55407 Primary Responsibilities: Greets and welcomes patient in person Collects demographic and insurance information Checks in and interviews patients to complete appropriate paperwork Directs patient to their appointment or procedure May assist in scheduling add-on appointments Documents, any issues and resolutions in electronic medical record Resolve claim issues or registration errors on patient accounts Uses resources, tools and procedures to complete registration for accounts and in assigned work queues Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations Obtains cost information and explains information to patient if necessary Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed Screening and approving patients for financial assistance programs Assists and counsel's patient with application process for available financial assistance programs Provides technical or functional direction for employees Assist patients in completion of request for information forms and submits to appropriate department Obtains signatures from patients as needed May gather medical record information from all departments for collection Provide customer service for inbound and outbound telephone calls May mentor other staff as needed Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 6 months of customer service experience in a healthcare, retail, food service, bank/office settings, call center, or other settings that engages with customers, etc. Intermediate level of proficiency with Microsoft Office products Ability to work standard daytime hours, Monday - Friday for the first 3 weeks after hire in alignment with the training schedule Ability to work the following schedule - Week 1: Monday 2:30p-11:00p Wednesday 3:30p-12:00a Saturday 2:30p-11:00p Week 2 Sunday 2:30p-11:00p Friday 2:30p-11:00p Ability to work every other weekend Must be 18 years of age or older Preferred Qualifications: Revenue Cycle experience General office experience Epic experience Physical Demands: Consistent walking, standing, bending, turning, etc. Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

  • Golden Valley, MN

  • no content

Phlebotomist Per Diem

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Under general supervision, the Phlebotomist Per Diem will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Phlebotomist Per Diem will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care. Schedule: Office is open seven days a week, 365 days a year. Minimum of one day per week, not to exceed 960 hours per year. Monday through Sunday, between 7:00 a.m. and 7:00 p.m. PST. Final schedule will be determined by the manager upon hire. Location: 904 7TH Ave., Seattle, WA 98104 (laboratory) This is the main office; you will be required to travel 100% of the time to the other Optum Draw Satellites Primary Responsibilities: Venipuncture and specimen collection: Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly Maintain a clean, safe, and efficient work environment Process and prepare specimens for testing and transport Troubleshoot and resolve issues related to specimen collection, testing, and equipment Give proper patient collection instructions (i.e. urine collection, stool collection, etc.) Instruct patients in post-phlebotomy care Properly dispose of bio-hazardous and sharps materials Obtain specimens for microbiology testing Perform electrocardiograms (EKGs) and other miscellaneous services Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies Always follow the venipuncture standard of work (SOW) Always follow the processing standard of work (SOW) including positive identification of all patient specimens Perform waived and moderate complexity laboratory testing: Performs both waived and moderate complexity laboratory testing, including microscopy Maintain accurate records of patient information, test results, and laboratory procedures Perform quality control and calibration procedures to ensure the accuracy and reliability of test results Participate in quality assurance and quality control activities including proficiency testing Always follow the resulting standard of work (SOW) Always follow the processing standard of work (SOW) Participate in competency assessment Follow The Optum Clinic lab procedures and guidelines Follow the Calling Critical Value policy Customer Experience: Interact with patients and healthcare providers in a professional and compassionate manner While registering patients, always follow the reception standard of work (SOW) Problem solve efficiently and promptly Locate missing lab orders and specimens Competent and efficient phone skills Duties integrated into all job functions: All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of The Everett Clinic Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and TEC policies Attends training to meet job position requirements and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations Have regular and predictable attendance Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitioner Completion of a Phlebotomy Certificate program through an accredited school BLS (AHA) certification is required or obtained within the first 30 days of employment 1 years of experience in excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others and as well within the team environment 1 years of computer proficiency experience with Microsoft Office and demonstrates solid computer skills Ability to have reliable transportation and travel 100% of the time to the other draw locations within Optum Optum- Madison 904 7 th Ave, (Second Floor Laboratory) Seattle WA 98104 -Main Office Optum-Ballard 1448 NW Market St., Ste. 200, Seattle, WA 9810 Optum-Northgate Plaza 9709 3rd Ave. NE, Seattle, WA 98115 Ability to work one day per week not to exceed 960 hours per year Able to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required Ability to abide by the code of conduct per Optum/UHG Preferred Qualifications: 2 years of blood draw experience 2 years of blood draw experience, Knowledge of laboratory information systems and electronic medical record Documented training program to include all elements of CLIA regulation 42CFR493.1423 Experience performing EKG's and accurately determine acceptable readings Knowledge of medical terminology, anatomy and physiology Knowledge of laboratory information systems and electronic medical record Demonstrated solid organizational and time management skills Proven ability to maintain a clean, safe, and efficient work environment Proven ability to troubleshoot and resolve issues related to specimen collection, testing, and equipment Proven ability to work with a diverse patient population, including infants, children, adults, and geriatric patients Thorough understanding of phlebotomy techniques, procedures, and safety protocols Knowledge of common safety hazards and precautions to establish a safe work environment Knowledge of waived laboratory testing, including sample preparation and analysis, quality control, and troubleshooting Familiarity with EKG procedures and acceptable results Demonstrated attention to detail and accuracy Understanding of HIPAA regulations and compliance standards Soft Skills: Ability to work independently and maintain good judgment and accountability Ability to acclimate working on a small or large team Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Physical and Mental Demands: Employees must meet the physical and mental demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Physical Demands: Must be able to frequently stand and walk from place to place for long periods with intermittent breaks Must be able to run during an emergency Must be able to frequently use hands and fingers to handle, grasp or feel objects, tools, controls, and medical or office equipment Must be able to repeat the same movements frequently Must be able to make quick, precise adjustments to machine controls and move arms and legs quickly Must speak clearly so listeners can understand and be able to understand the speech of another person Must be able to hear sounds and recognize the difference between them Must have a level of visual acuity to see details of objects from near and far, see differences between colors, shades, and brightness, and determine the distance between objects. May have periods of prolonged sitting in connection with telephone or computer usage Must be able to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting 50 pounds and carrying up to 24 pounds may be required Must be able to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle, or reach out Must be able to move two or more limbs together while remaining in place Must be able to coordinate the movements of several body parts, such as arms and legs, while the body is moving Must demonstrate proper body mechanics to support physical activity for long periods without getting tired or out of breath Must be able to keep or regain the body's balance or stay upright when in an unstable position Typical Working Conditions: The work environmental characteristics described here represent those employee encounters while performing the job's essential functions Can have frequent exposure to communicable/infectious diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinical environment. Interaction with others is busy, constant, and occasionally interruptive. Typical office conditions and noise levels are usually quiet. Work may be demanding at times. It may require the ability to work irregular hours Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

  • Issaquah, WA

  • no content

Part Time Patient Access Representative

$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come makes an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Patient Services Representative Associate , your work will directly contribute to improving health outcomes for those who need it most. You will be the first point of contact for patients, offering them not only the critical logistical support needed to navigate their care but also a compassionate, welcoming presence during what can often be stressful times. In this role, you can make a lasting impact on individuals and families in your community, helping them access and navigate the health services they deserve. Location: United Hospital - Saint Paul, MN Hours: 48 hours bi-weekly Schedule: Night shift, 8-hour shifts, variable start times including: 8:30 PM or 10:30 PM. Every other weekend. Holiday rotation. Primary Responsibilities: Greets and welcomes patients in person, providing a friendly and supportive first impression while directing them to their appointments and procedures Collects and verifies demographic, insurance, and benefits information, interpreting results and obtaining necessary signatures Checks in and interviews patients to complete the required paperwork, including financial assistance applications and requests for information forms Obtains and explains cost information to patients, collects co-pays and deductibles, and counsels' patients on available financial assistance programs Addresses and resolves claim issues or registration errors while documenting any issues and resolutions in the electronic medical record Uses resources, tools, and procedures to complete registration for accounts and assigned work queues Provides customer service for inbound and outbound telephone calls, ensuring clear communication and prompt resolution of patient inquiries Assists in scheduling add-on appointments as needed May mentor other staff, provide technical or functional direction, and gather medical record information as needed Other duties as assigned, supporting the dynamic needs of the healthcare environment with flexibility and a commitment to patient care You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 6 months of customer service experience Intermediate level of proficiency with Microsoft Office products Ability to work standard daytime hours, Monday-Friday for the first 3 weeks after hire in alignment with the training schedule Ability to work an average of 24 hours per week starting at either 8:30pm or 10:30pm per business need Ability to work every other weekend & holidays on a rotating basis Must be 18 years of age or older Preferred Qualifications: Revenue Cycle experience General office experience Epic experience Physical Demands: Consistent walking, standing, bending, turning, etc. Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

  • Saint Paul, MN

  • no content

Associate Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Patient Care Coordinator is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions. Hours : Monday - Friday, 8:00AM - 5:00PM Location : 7061 Grand Montecito, Las Vegas, NV Primary Responsibilities: Greets patients as they arrive and manage appropriate standard wait times Complete check-in and check-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents Collects co-payments, co-insurance, and deductibles and issues receipts Manages cashier box and daily deposits according to company policies Answers phones and schedules appointments Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed Manages medical records (maintains, files/scans, prepares for schedule) Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc. Establish and maintain effective working relationships with patients, employees, and the public Performs all other related duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1 years of experience in customer service Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint Access to reliable transportation and valid US driver's license Preferred Qualifications: 1 years of experience with medical office processes 1 years of experience in a Medical Assistant 1 years of related work experience including data entry Prior experience with EMR computer applications Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

  • City, NV

  • no content

Medical Assistant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Medical Assistant position is responsible for coordinating and assisting the provider to ensure safe quality/cost-effective service and care for the people within the practice population. This position will also be responsible for providing technical clinical services and clerical support for the delivery of quality patient care as directed by licensed staff, a physician, or a mid-level practitioner. This position will work at: Summit Rheumatology Clinic, 4015 Briargate Pkwy, Colorado Springs, CO Hours for this position: Monday - Thursday, 7:00-5:00 Primary Responsibilities: Working the front desk to be the first friend face to greet patients Collects patient assessment data to include height, weight, vital signs, chief complaint/symptoms, and current medications for assessment by licensed staff Prepares the patient for provider evaluation by obtaining specimens, positioning for exams, listing medications, and assisting during exams and procedures Maintains work area, exam treatment, and lab in a clean, safe manner; restock with supplies as needed Assists with lab procedures by collecting urine specimens, collecting, and preparing blood samples for reference lab; labeling all specimens with accurate patient ID as ordered by the physician Documents patient information in the medical record to include updated treatment procedures, medication refills, test results, and patient concerns, etc. Assists and processes all scripts, referrals, and authorizations as needed Manages flow of patient care, while ensuring phones are being answered, and appointments are as efficient as possible Schedules patients for injections and infusions Orders supplies and medications. Check both into and out of inventory Performs diagnostic testing procedures You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Graduate of an accredited medical assistant program BLS/CPR required upon hire Proficiency with MS Outlook Preferred Qualifications: Current MA Certification 1 years of clinic experience EMR / ECW Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19 to $25 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

  • Canon City, CO

  • no content

Licensed Psychologist, Peer Reviewer - Remote in Florida

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Psychologist Peer Reviewer is for an Outpatient Public Sector or Applied Behavior Analysis which involves applying clinical and benefit plan criteria to Commercial, Medicaid, and/or Medicare cases to make insurance benefit coverage determinations. Services reviewed may include, but are not limited to, the following: Traditional outpatient psychotherapy visits State-specific Medicaid services (Psychosocial Rehabilitation, Targeted Case Management, Home Based Habilitation, Supported Employment, etc.) Applied Behavior Analysis service requests The Psychologist Peer Reviewer will also participate in consultations, staff meetings, and trainings; be responsible for composing and entering clinical determinations that comply with all federal, state, and local requirements; and perform other duties as required by the reviewer's manager This is a full-time salaried position that requires availability to work a standard schedule: Monday through Friday (8:30am to 5pm CST) If you are located in Florida, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: May conduct clinical reviews of the following type during a typical workday: Requests service authorization that upon initial review which a Master's degree level employee is unable to authorize coverage Ongoing outpatient care in cases where the member's length of stay or frequency of visits exceeds normative standards Requests for non-standard outpatient services (e.g. ABA, Psychosocial Rehabilitation, an in-network accommodation) Appeals of previously denied services You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Independently licensed doctoral level Psychologist (Ph.D. or Psy.D.) in the state of Florida Ability to obtain additional state licensures to meet growing business needs 3 years of post-licensure experience Experience working with insurance companies to acquire authorizations, file claims, conduct peer reviews, etc. Advanced proficiency using Microsoft Office Applications (Word, Outlook, TEAMS, Excel, and Access Database) Proven ability to prioritize multiple demands within strict turnaround time requirements and track multiple state/business nuances for cases reviewed Proven ability to work independently and collaborate with others on a clinical team Proven advanced written and verbal communication and negotiation skills Secure, private area of your home to set up an office, and access to a broadband ISP Permanent residence in the state of Florida Preferred Qualifications: APA accredited training and internship Experience working in a managed care setting Experience with Public Sector (Medicaid/Medicare) services and HCPC codes/services Clinical experience with Substance Abuse diagnoses *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

  • Tallahassee, FL

  • no content

Visitor Experience & Engagement Specialist

National Radio Astronomy Observatory Title: Visitor Experience & Engagement Specialist Location: 5651 Balloon Fiesta Pkwy, Albuquerque, NM 87113, USA• 1011 Lopezville Rd, Socorro, NM 87801, USA• 155 Observatory Rd, Green Bank, WV 24944, USA Requisition Number: 257 Job Family: Education & Public Outreach Pay Type: Salary Required Education: ADM Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. Associated Universities, Inc. (AUI) is a nonprofit organization that manages and operates the NRAO under a cooperative agreement with the National Science Foundation. The Observatory is a hub for technological and scientific collaboration, operating state-of-the-art radio telescope facilities for use by the international scientific community. The Observatory has been instrumental in the study of black holes, galaxies, and the early universe. At NRAO, we are recruiting for a full-time Visitor Experience & Engagement Specialist with the Education and Public Outreach (EPO) division at our offices in Socorro, New Mexico. under the supervision of the Senior Public Information Officer and in close collaboration with the Director of Advancement, is responsible for managing and enhancing the NRAO visitor journey through strategic communications, membership engagement, and visitor experience initiatives. The Education Specialist will also work with and support the greater EPO team efforts. The Visitor Experience & Engagement Specialist’s duty station will be based in Albuquerque, NM, Socorro, NM, Charlottesville, VA or Green Bank, WV. Partial tele-work arrangement may be considered. What You Will be Doing: The Visitor Experience & Engagement Specialist develops and executes visitor and member communications, including e-newsletters, email campaigns, direct mail appeals, promotional materials, and online content; oversees membership program operations and donor/member stewardship activities; and manages visitor-facing systems, including ticketing, kiosks, and customer relationship management platforms. The Visitor Experience & Engagement Specialist also supports Advancement initiatives through membership development, data analysis, reporting, and program administration while ensuring a seamless and engaging experience for visitors and members from initial engagement through post-visit communications. the ideal candidate for this position will be responsible for, but not limited to: Strategically design and maintain the visitor journey from ticket purchase through post-visit engagement. Oversee onsite kiosks and online visitor ticketing systems. Manage visitor-facing processes to ensure a seamless experience. Lead visitor marketing initiatives that increase visitation and engagement. Continuously improve systems and processes impacting visitor interactions. Ensure compliance with Observatory and government safety policies affecting visitor operations. Write and distribute monthly newsletters. Create promotional materials. Manage post-visit communications and ongoing visitor engagement efforts. Support direct marketing and communication campaigns. Oversee visitor communications through Mailchimp and related platforms. Serve as the subject matter expert for communication and customer relationship management systems (Altru, XTruLink, Omatic, and Mailchimp). Pull reports and provide data to support targeted visitor communications and outreach. Manage the Membership Program, including renewals, new memberships, and package mailings. Conduct member stewardship activities, including outreach to lapsed, new, and renewed members. Refine membership processes and develop renewal procedures based on performance metrics. Create automated systems to strengthen membership infrastructure. Support visitor marketing initiatives through strategic planning and budget oversight. Assist with donor stewardship, data analysis, and research. Manage all direct mail campaigns. Utilize database systems to support membership and advancement goals, including reporting and data management. Pro-active compliance with NRAO and government safety policies and procedures in own work area is expected. Other duties may be assigned Work Environment Work is typically performed in an office, educational, research, or development environment. While performing the duties of this job, the employee typically sits at a desk, uses a personal computer, telephone, and other standard office equipment. The employee frequently is required to communicate in person, by electronic mail, and by telephone. Who You Are: Education Bachelor's degree or an equivalent combination of education and experience. Experience Four years of related experience Skills and Competencies Organizing time and experience managing multiple activities to meet deadlines. Adept with organizational skills and attention to detail. Excellent interpersonal and oral and written communication skills. Experience with database management and managing multiple segmented lists. Experience working and communicating with a wide range of people, including trustees, donors and other volunteers in person or by phone with the highest level of professionalism. Excellent copywriting, copyediting, and proofreading skills, with demonstrable experience. Excellent standard business communication skills, "customer service" skills. Additional Requirement The selected candidate must successfully pass a post-offer, pre-employment background check which includes both credit history and criminal, as a condition of employment. Must have a driver’s license and access to reliable transportation. Must be able to lift 25 pounds and be on your feet for extended periods of time. Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B Visas for this position. Total Rewards: Compensation The starting salary of this position is between $66,000 and $81,000 . Factors which may affect starting pay may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: Associated Universities, Inc (AUI) offers a comprehensive benefits package addressing the needs of employees and their families with most benefits beginning on the first day of employment, subject to eligibility requirements. AUI provides: Excellent paid time off (13 holidays, annual accrual of up to 24 vacation days) Medical, dental and vision plans are effective on the first day of employment. AUI’s retirement benefit contributes an amount equal to 10 percent of a qualified participant’s base pay with no required employee contribution. Click Total Rewards for more information. Application Instructions: Select the “Apply” button above. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position . Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit https://public.nrao.edu/careers/ . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to [email protected] . PM20 Compensation details: 66000-81000 Yearly Salary PI3e214ea4d131-37344-41641647

  • Alameda, NM

  • no content