General Manager
This Jobot Job is hosted by: Christian Aviles Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $85,000 - $90,000 per year A bit about us: We’re a growing multi-location home care company in Oklahoma going through an exciting rebuild and expansion. New leadership, strong backing, and a real focus on quality care and team culture. The goal: build a best-in-class operation that serves clients well and gives employees a place they actually want to stay and grow Why join us? Real leadership role. Real impact. You’ll have the chance to build a team, fix what needs fixing, and help grow something that’s on the upswing. Job Details Overview A growing multi-location home care organization is seeking an experienced General Manager to lead day-to-day operations across multiple offices and territories throughout Oklahoma. This is a high-impact leadership role responsible for operational performance, service delivery, team development, and growth initiatives across a multi-site care network currently undergoing expansion and organizational rebuild. The General Manager will oversee clinical and administrative teams, drive service quality and financial performance, and partner with ownership and senior leadership to scale operations and improve outcomes across the region. This is a fully in-office leadership role with occasional local travel for meetings, community outreach, and staff engagement. What You’ll Do Provide daily leadership and oversight for multi-site home care operations across several territories Manage and develop a team of clinical leaders, coordinators, HR/admin staff, and scheduling personnel Ensure high-quality service delivery, strong customer experience, and regulatory compliance Oversee scheduling, staffing, caregiver hiring/onboarding, billing coordination, and payroll inputs Drive census growth, revenue, and gross margin performance while controlling expenses Partner with sales/marketing leadership to execute growth strategies and community outreach Implement and monitor quality assurance and process improvement initiatives (QAPI) Handle escalations including client concerns, employee issues, scheduling gaps, and incidents Maintain compliance with state regulations, licensing requirements, and company policies Build a strong culture focused on accountability, teamwork, and patient-centered care Develop internal leadership bench and support succession planning Participate in community events, branding efforts, and referral development Leadership Scope Oversight of multiple offices and territories across Oklahoma Direct supervision of clinical leaders, coordinators, HR/admin staff, scheduling, and sales support Collaboration with operations, HR, finance, and ownership on growth and performance initiatives Responsibility for performance metrics including hours, census, collections, and margins Qualifications Associate’s degree required; Bachelor’s degree preferred 5–7 years of leadership experience in operations and team management Experience in healthcare services, home care, home health, hospice, or related service industries strongly preferred Proven track record managing teams, driving growth, and improving operational performance Strong communication, leadership, and organizational skills Working knowledge of compliance, quality standards, and regulatory environments Experience with staffing, scheduling, and multi-site operations preferred Success Factors Strong operational leadership and decision-making Ability to manage multiple teams and locations Results-driven mindset with focus on growth and service quality High accountability and strong work ethic Ability to build culture and develop people Work Environment Office-based leadership role (not remote) Expected to be in-office most of the week with occasional local travel Standard administrative/office physical demands Interested in hearing more? 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