Finance

Spa Host/Hostess- Part Time, $29.44/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! The Spa Host/Hostess is responsible for providing exceptional service to spa guests at reception, concierge and reservations. This position requires greeting of all guests, assisting with reservations and checking in and out of both the spa and teen spa. The hostess will either be servicing the guests in front of house or selling spa services in the reservations office. Responsibilities : Properly open and close spa each day according to Standard Operating Procedures. Accurately book, change and cancel spa appointments Review guest appointment/schedules as needed Acknowledge and greet Guests who enter and leave the spa facilities Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation Utilize spa computers with skill and proficiency Maintain a Spa Desk Bank Answer the phone promptly and use the guest’s name throughout the phone conversation Maintain a safe, clean and well-organized spa environment through consistent monitoring of the locker/facility area Actively promote spa, treatments, services, sessions and retail as well as programs and promotions Maintain a clean, safe, fully stocked and well organized work area Handle guests questions and concerns professionally and courteously Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends Basic Qualifications : Must be detail oriented and have the ability to multi task Must have enthusiasm and possess excellent guest service skills Excellent communication and listening skills Enjoy working with people and possess a friendly and outgoing personality Follows Open/Close procedures including, but not limited to counting out and balancing of funds at beginning and end of shifts Adhere to loss prevention guidelines Follow stock replenishment procedures Prior retail and/or sales experience helpful; comfortable with suggestive selling Basic mathematical skills are necessary Preferred Qualifications: Prior concierge or reservation sales experience preferred – familiarity with spa products/services and terminology helpful Sales training preferred Computer knowledge and ease of use Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AULANI CASTING, AULANICASTING, Laniwaispa The pay rate for this role in Hawaii is $29.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Valet & Bell Services Cast Member – Aulani, A Disney Resort & Spa

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles. During 3rd shift, Cast Member may be required to perform job functions for both roles. Responsibilities : Park and drive vehicles. Manage parking areas (barricades, directing traffic, etc) Transport guest to various locations. Transport guest luggage including but not limited to Rooms/Vehicles/Storage. Care and Storage of guest property Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes) Excellent communication skills and high guest service expectations Greet Guests with positive, friendly and helpful attitude Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas Basic Qualifications : Valid driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) for Valet position Ability to drive manual/automatic transmission (valet position) Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity Preferred Qualifications: Previous experience in a Hotel/Resort environment preferred Previous experience working in a parking facility with type service (airports, business office building, private parking structures preferred Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. The pay rate for this role in Hawaii is $21.26 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Experienced Pastry Cook 1- Full Time, $39.16/hour

Pastry Cook 1 As a Pastry Cook 1, at Aulani, A Disney Resort & Spa, you will be responsible for overseeing the daily operations of all bakery outlets and assist with overall culinary supervision and execution of all menu categories and specific recipes for all bakery menu items including timing, quality, temperature, portion and presentation. Will also assist Leads and Chefs to ensure proper delivery and production of exceptional bakery items for all Resort restaurant outlets and banquets and assist with specific Allergy requests. Responsibilities : Perform various pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing Prepare products and replicate a recipe according to guidelines with minimal or no supervision Prepare, decorate, finish and plate all bakery items to Resort and restaurant standards Occasionally assist in creating and decorating cakes, wedding cakes, and custom amenities Able to understand and interpret BEO’s, Private dining and restaurant orders Utilize proper food safety, sanitation and HACCP guidelines throughout all bakeshop food prep areas Check and maintain proper temperatures throughout all bakeshop areas Produce quality food products and understand the impact of spoilage Assist with preparation of items for Guests with special dietary needs Portion and arrange food on serving dishes using proper portion control and plate presentation Additional Pastry Cook 1 Responsibilities: Ability to perform all pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing wedding cakes and show pieces May be required to communicate with Guests on stage when needed to explain cooking techniques or answer questions Formulates and prepares recipes for all outlets and banquet requests Responsible for monthly inventory and daily food orders Assist with providing overall culinary supervision including all outlets Responsible for Cast Member Training, progress reports, and bakeshop administration needs Assist with preparation of items for Guests with special dietary needs Directly assists the chef in the preparation for off-site functions Occasionally conducts Promotional cooking demonstrations for Guests Proficient in all Stations May be required to write and price custom menus for banquet events Responsible for inventory, reading menus, and estimate food requirements to create a production plan Basic Qualifications : Pastry Cook 1 ​​ Minimum 5 years’ experience in culinary field/high volume bakery or Culinary Degree and 3 years related experience; Must understand the principles of proper sanitation; Working knowledge of cost controls Culinary Education Degree, Certification or Equivalent; Accredited Food safety certification or equivalent; must complete a 6 hour practical Additional Information : SCHEDULE AVAILABILTY Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $39.16 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Server Assistant ('AMA 'AMA)- Full Time, $18.25/Hour Gratuities

Responsible for creating an exceptional Aulani dining experience. Assist Severs as necessary to provide exceptional Guest service while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. May be responsible for greeting guests, for running food & drink orders and delivering items to guests in a timely manner. May assist server with bussing and anticipating other Guests needs. Responsibilities : Responsible for delivering orders to the Guest’s table or staging area in the dining room/lounge area Responsible for welcoming and interacting with Guests in a positive and friendly manner May deliver orders to the Guests in the pool service area Delivers orders using designated pivot points Checks receipts and assembles the order for the Guest Knowledge and understanding of kitchen safety and sanitation including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Ensures that the food presentation is fresh and up to quality standards Replenishes food and other serving items on the serving line as necessary Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed May pre-bus tables or seat guests May do “Side Work” pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins Replenishes supply of clean linens, silverware, glassware and dishes in dining room Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Frequent bending, twisting and kneeling Frequent lifting and balancing of bus trays between 45-75 lbs Constant use of hands Frequent pushing/pulling up to 100 lbs, occasionally up to 150 lbs May work indoors or outdoors Constant walking/standing Constantly push/pull up to 10 lbs, frequently up to 25 lbs and occasionally up to 75 lbs Exposure to chemicals (cleaning supplies). Latex gloves required when working with food product Preferred Qualifications: Previous restaurant experience; understanding of full service environment Previous fine dining/table service experience preferred Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $18.25 per hour , plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Entertainment Activities Host/Hostess - Part Time, $27.70/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Responsible for engaging and interacting with Guests of all ages. Cast Members will lead and support events, programs, and activities. This may include, but is not limited to Community Halls and around the Resorts’ surrounding outdoors venues. Responsibilities : Acts as a fully trained team member supporting and assisting all programming in the Pau Hana Room including facilitating and supporting all family activities for children of all ages Experienced in engaging and interacting with diverse families and responsible for coordinating and executing family/adult activities Facilitates programs, parties, movie screenings and arts and crafts for families Support and assist in Community Hall for all scheduled activities, general resort knowledge, and resort offerings Responsible for the safety of guests while in the Community Halls and areas around the resort Be able to demonstrate and participate in all activities/crafts and interactions Cleaning and sanitizing furniture, props, and equipment Basic Qualifications : Must be CPR and First Aid certified- will provide training Strong verbal communication skills able to positively engage with guests, particularly with children and their parents Enthusiastic about interacting and assisting guests Must be at least 18 years of age Must possess a strong work ethic and have a positive attitude with all Resort Guests Must be culturally aware, friendly, outgoing and able to motivate all ages and demographics Must have excellent communication skills including friendliness and helpfulness Must be a team player and have the ability to operate as area/program independently Must be a team player and work with other departments within the resort Must be outgoing, energetic, and dynamic when participating in activities on stage Preferred Qualifications: Highly developed Guest Service and Guest Recovery abilities Previous experience of knowledge of Resorts environment Experience speaking in front of a crowd or audience Knowledge of Hawaiian/Japanese language preferred Required Education : High School degree or equivalent Additional Information : SCHEDULE AVAILABILTY Part-time must have full availability on Saturday and Sunday (required) and Tues, Wed and Fri evenings from 3:30pm for luau assistance per business needs. Must be available up to 40 hours per week during the training period. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AULANI CASTING, Aulanicasting The pay rate for this role in Hawaii is $27.70 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Lead Pastry Cook / Pastry Supervisor

Pastry Cook 1 As a Pastry Cook 1, at Aulani, A Disney Resort & Spa, you will be responsible for overseeing the daily operations of all bakery outlets and assist with overall culinary supervision and execution of all menu categories and specific recipes for all bakery menu items including timing, quality, temperature, portion and presentation. Will also assist Leads and Chefs to ensure proper delivery and production of exceptional bakery items for all Resort restaurant outlets and banquets and assist with specific Allergy requests. Responsibilities : Perform various pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing Prepare products and replicate a recipe according to guidelines with minimal or no supervision Prepare, decorate, finish and plate all bakery items to Resort and restaurant standards Occasionally assist in creating and decorating cakes, wedding cakes, and custom amenities Able to understand and interpret BEO’s, Private dining and restaurant orders Utilize proper food safety, sanitation and HACCP guidelines throughout all bakeshop food prep areas Check and maintain proper temperatures throughout all bakeshop areas Produce quality food products and understand the impact of spoilage Assist with preparation of items for Guests with special dietary needs Portion and arrange food on serving dishes using proper portion control and plate presentation Additional Pastry Cook 1 Responsibilities: Ability to perform all pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing wedding cakes and show pieces May be required to communicate with Guests on stage when needed to explain cooking techniques or answer questions Formulates and prepares recipes for all outlets and banquet requests Responsible for monthly inventory and daily food orders Assist with providing overall culinary supervision including all outlets Responsible for Cast Member Training, progress reports, and bakeshop administration needs Assist with preparation of items for Guests with special dietary needs Directly assists the chef in the preparation for off-site functions Occasionally conducts Promotional cooking demonstrations for Guests Proficient in all Stations May be required to write and price custom menus for banquet events Responsible for inventory, reading menus, and estimate food requirements to create a production plan Basic Qualifications : Pastry Cook 1 ​​ Minimum 5 years’ experience in culinary field/high volume bakery or Culinary Degree and 3 years related experience; Must understand the principles of proper sanitation; Working knowledge of cost controls Culinary Education Degree, Certification or Equivalent; Accredited Food safety certification or equivalent; must complete a 6 hour practical Additional Information : SCHEDULE AVAILABILTY Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $39.16 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

PBX Phone Operator - Full Time, $35.84/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest’s first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded. Operators also assist cast members and non guests with any questions or request. Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries (“a smile in your voice”) Answer phones, dispatch guest calls, cast member and assist with any questions or special requests. Previous computer experience- requires use of internet and other application systems High guest service expectations, initiative and ability to hold a conversation with a Guest Must remain calm in highly stressful situations and be knowledgeable of emergency procedures Requires high attention to detail and exceptional listening skills Must have schedule flexibility Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge May also be cross utilized with the following roles, including, but not limited to: Front Desk and Arrival Staff Agent – Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation Concierge Agent - assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : Must have Graveyard availability Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction Availability Requirements: Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Additional Planned time off (vacations or non-paid time off) may not be available until the New Year. Preferred Qualifications: Knowledge of Japanese language is highly preferred Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Valet Driver & Guest Services Associate – Disney Aulani Resort

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles. During 3rd shift, Cast Member may be required to perform job functions for both roles. Responsibilities : Park and drive vehicles. Manage parking areas (barricades, directing traffic, etc) Transport guest to various locations. Transport guest luggage including but not limited to Rooms/Vehicles/Storage. Care and Storage of guest property Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes) Excellent communication skills and high guest service expectations Greet Guests with positive, friendly and helpful attitude Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas Basic Qualifications : Valid driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) for Valet position Ability to drive manual/automatic transmission (valet position) Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity Preferred Qualifications: Previous experience in a Hotel/Resort environment preferred Previous experience working in a parking facility with type service (airports, business office building, private parking structures preferred Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. The pay rate for this role in Hawaii is $21.26 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Catering Server- Part Time, $16.25/Hour Gratuities

Responsible for greeting guests and creating an exceptional guest experience during banquet events. May take food orders and deliver items to guests in a timely manner. Perform various drink making techniques which include shaking, stirring, blending and layering. Ability to hold extensive conversations with guests, providing exemplary service. Responsibilities : Must be comfortable working in a banquet environment Ability to work with bar/restaurant equipment including, but not limited to coffee brewers, soda guns, oval trays, glassware and etc. Must be comfortable working with bar supplies including small trays, glassware, food garnishes, etc. Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar following standard recipes Mixes ingredients such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks May clean, polish and set up bars with tables, linen, glassware, and napkins Places bottled goods and glasses to make attractive displays Set tables and/or seat guests Ability to anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines, spirits to Guests Able to articulate menu options and ingredients to Guests Serves wine and draught or bottled beer Assists guests with directions, entertainment, show event schedules and other information May clear tables and perform pre-bussing duties Orders or requisitions liquor and supplies Practices proper sanitation procedures and maintains cleanliness of the area Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks, cleaning and maintaining work areas May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Previous bartending experience in a fast paced high volume environment Demonstrated excellent Guest Service and service recovery abilities Strong communication skills Adept at troubleshooting and can calmly handle difficult situations Self directed, trusted and well respected by peers Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous banquet/event service experience Basic wine knowledge Some food serving knowledge/experience Knowledge of Hawaiian/ Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Position is Part-time. Must have open availability on Tuesday, Wednesday, Friday and Saturday nights. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. .Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $16.25 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Merchandise Stock Associate - Full Time, $29.17/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member! Kālepa's Store - Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries and vacation essentials for the whole ‘ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture. Hale Manu - Located near the lobby, this upscale boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses , our guests are bound to leave with something luxurious. The Lava Shack - This convenient poolside shop offers swimwear, beach toys, snacks, beverages, and more. Special Events, Pop-Up Locations & Carts - Whether its vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests underneath the stars during ‘Ohana Movie Nights, these mobile shops are examples of how we bring magic to our guests! Responsibilities : Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor. Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart. Guest Service - Proactively approaches all guests and offers options while increasing revenue opportunities. Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary. Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor. Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items. Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort. Stock Receiver – Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards. Demonstrate working knowledge and application of producing product to floor-ready visual standards. Stock Runner - Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards. This process will occur throughout the day. Basic Qualifications : Follow Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts. Follow proper cash handling procedures. Adhere to loss prevention guidelines. May also be asked to work in specialized areas, as needed, additional training required. Preferred Qualifications: Basic mathematical skills are necessary. Sales experience helpful, and/or feeling comfortable with suggestive selling. Knowledge of Hawaiian/Japanese language preferred. Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $29.17 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Massage Therapist-$16.25/Hour Commission & Gratuities

Come and join the magic with Aulani, A Disney Resort and Spa! We are looking for a part-time Massage Therapist. Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Part-Time Massage Therapist- Responsible for providing exceptional guest service while providing massages/other related services to guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved substances to the guests body. Responsibilities : Provide consistent professional massage treatments in accordance with Spa protocols and accepted certification practices Ability to properly apply alcohol, lubricants and other substances to the guests body Ability to massage body by properly kneading, rubbing and stroking the flesh to stimulate circulation, relax tight muscles and provide other beneficial effects Properly care for equipment and us proper amounts of products to be cost effective Possess complete knowledge of all services and products while educating and training guests. Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures Perform prep work and properly clean and restock room as required Actively promote spa, treatments, services, sessions and retail as well as programs and promotions Handle guests questions and concerns professionally and courteously Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends Must be able to perform all massage treatments offered by Resort spa Basic Qualifications : Licensed Massage Therapist with the State of Hawaii Must have enthusiasm and possess excellent guest service skills Excellent communication and listening skills Previous experience in a Spa or Hotel environment Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision Ability to confidently utilize service recovery methods Proactive in anticipating guest needs Knowledgeable about Resort and surrounding area Must be at least 18 years of age to be considered for this role Preferred Qualifications: Previous Massage Therapist experience preferred Basic computer knowledge Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. The pay rate for this role in Hawaii is $16.25 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Custodial (Spa) - Part Time, $31.93/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Spa Custodial Cast Members play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping Custodial role is responsible for cleaning and maintaining all Spa, Salon, Fitness property. Custodial Cast Members are responsible for cleaning on stage and backstage locations including all interior and exterior public areas. Our Spa Custodial Cast also support operation including washing small laundry and dishware items, folding towels, robes, assisting practitioners with treatment room cleaning and disinfecting, responding immediately to guest needs. Responsibilities : Maintain cleanliness of all Front of House Guest areas. Responsibilities include but are not limited to: Lobbies – Clean carpets, stairs ways and maintain floor surfaces, walls, doors and windows(vacuuming, sweeping, mopping, buffing, polishing, shampooing) Restroom Locations (Guest and Cast) -Completely clean, dry and disinfect all restroom fixtures and hard surfaces, including floors and fixtures Back of House Locations - Clean and maintain off-stage support areas (offices, break rooms, restrooms, locker rooms) Area Wash down and Cleaning- Rinse/wash down all exterior Resort common walkways/hardscape areas and dry all exterior walkways and hardscape areas Carpet Care - clean carpets using heavy duty cleaning equipment (shampooers, extractors) Spa/Salon and Fitness Lobby/Treatment Rooms/Locker Rooms/Relaxation Lounges – Clean and maintain floor surfaces (vacuuming, sweeping, mopping, buffing, polishing, shampooing) Clean walls, doors, windows and ceilings in all areas Requires working with other departments to complete activities in a safe manner Restock all supplies as needed Includes the use of specialized floor cleaning Outdoor Hydrotherapy Area – Clean and maintain pool deck and furniture Clean walls, doors, windows and ceilings in all areas Sweep and hose pool deck Restock all supplies as needed Includes the use of specialized floor cleaning Basic Qualifications : Must use Personal Protective Equipment (boots, gloves, goggles), hand tools (mops, brooms), power equipment/tools Will be working outdoors for extended periods of time Work with approved chemicals and cleaning supplies Positive (able to remain positive regardless of current task) Proactive (immediately communicates concerns and reacts to situations) Understands importance of Safety in all aspects of work performance and personal accountability for safe behaviors Receptive to special requests Good verbal and written communication skills Enthusiastic about interacting and helping Guests and Cast Preferred Qualifications: Previous experience in a hotel housekeeping environment Previous experience cleaning- office buildings, hospitals, restaurants, etc. 3rd Shift, or Graveyard experience Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $31.93 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content