Marketing Operations Coordinator
Job Summary: The Marketing Operations Coordinator plays a pivotal role in overseeing the review and approval of U.S. Commercial advertising and promotional materials through the MLR (Marketing, Legal & Regulatory) process. This role also leads the coordination of commercial meetings and conferences, ensuring operational excellence, compliance, and strategic alignment across cross-functional teams. Responsibilities: MLR Review & Material Management • Lead the end-to-end MLR review process for promotional, non-promotional, and training materials. • Serve as the primary liaison between Medical, Regulatory, Legal, Compliance, and Commercial teams. • Provide guidance and training on MLR systems and processes (e.g., Veeva PromoMats). • Ensure timely and compliant review cycles, including metadata validation, reviewer alignment, and final sign-off. • Manage relationships with advertising agencies and internal stakeholders to ensure clarity and accountability. Conference & Event Coordination • Plan and execute commercial meetings, conferences, and events (e.g., advisory boards, Medical conferences, product launches). • Oversee logistics including venue selection, travel coordination, budgeting, and vendor management. • Ensure all events comply with healthcare industry regulations and internal compliance standards. Project & Process Leadership • Project manage cross-functional teams (10–20 members) to ensure timely delivery of materials and initiatives. • Facilitate live review meetings, prioritization sessions, and concept discussions. • Monitor dashboards and reporting tools to forecast workload and manage timelines. • Lead process improvement initiatives and document best practices to enhance operational efficiency. Communication & Stakeholder Engagement • Maintain proactive communication with business owners, compliance teams, and vendors. • Provide regular updates on project status, review outcomes, and process metrics. • Identify impacted in-market materials and coordinate updates or withdrawals as needed. • Support contingency planning and issue resolution to ensure business continuity. Qualifications: • Bachelor’s degree in Business, Communications, Life Sciences, or related field. • Experience in project management, preferably within the pharmaceutical or healthcare industry. • Proven experience managing MLR processes and working within Veeva PromoMats. • Strong understanding of promotional material lifecycle, regulatory requirements, and compliance standards. • Experience in event planning and logistics management. • Proficiency in Adobe Acrobat, MS Office Suite, and ability to learn new platforms quickly. Qualifications: • Strategic project management and prioritization • Strong interpersonal and cross-functional collaboration • Analytical mindset with attention to detail • Effective communication and stakeholder engagement • Adaptability in a fast-paced, regulated environment Travel Requirement: • Up to 30% travel for meetings, conferences, and team engagements. The above statements are intended to describe the general nature and level of the work being performed by colleagues assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Aquestive reserves the right to make changes to the job description whenever necessary. As part of Aquestive’s employment process, final candidate will be required to complete a drug test and background check prior to employment commencing. Please Note: Aquestive is a drug-free workplace and has a drug free workplace policy in place. Aquestive provides equal employment opportunities to all colleagues and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education. Expected Base salary range: $85,600.00 to $120,000.00 USD
